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Jessica Hoelzel, Travel Agent in Saint Augustine, FL

Jessica Hoelzel

Saint Augustine, FL Travel Agent
Super Agent

Jessica Hoelzel

Saint Augustine, FL · 2 Years of Experience

JLH Travel 365, an independent agent with Cruises & Tours, Unlimited, a Travel Leaders Network Affiliate Agency
5.0
(15)
100% Recommended
Jessica is very knowledgeable when it comes to cruising! Any question that arises, she is able to answer! We have been cruising for a long time,... Read More >
About
Reviews
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Bermuda, Cozumel, Jamaica, Athens, Barcelona

Interests:

Cruises, Family Vacations

Suppliers:

Celebrity Cruises, Royal Caribbean

About Me

Cruising is for everyone!
Cruising is for everyone!

Nothing is better then being able to see many places in a short amount of time.  Let's face it not everyone has the time or money to take long extensive vacations.  Cruising really helps give you a pre-view of a bunch of places that if you really like one spot in particular you can plan a land vacation to that destination in the future.  Maybe you had heard and seen beautiful pictures of a place so you book that destination only to learn that the beaches look nothing like the pictures or the place is a lot more buggier then you expected or in person the resort you chose looks run down and old.  Being able to see this destination first on a cruise will help alleviate the unknowns and save you from wasting your money.

Perhaps you like all-inclusives, well that's exactly what a cruise is!  It's a floating all-inclusive!  How great is it to have a little bit of everything for everyone all in one spot.  You have your pools, food, drinks, sports court, shows, shopping, gambling, gym, kids clubs, etc.  And on a cruise ship it's easier to keep track of your kids who like to have some freedom and be able to let them roam without the worry of something bad happening to them.  This last point, is one reason why I really enjoy cruising.  I am more at ease with my daughter being able to make friends and do her thing.

I've been on over 70 cruises, sailing on my first ever cruise at 18 years old in 1996 on the Celebrity Century (before Celebrity became a part of Royal Caribbean).  I fell in love with cruising immediately.  I still remember that cruise like it was yesterday.  It was to celebrate my high school graduation.  I had 2 friends come with me along with my younger brother and parents.  I still remember our waiter, Rui, who after the first night, always had our drinks of choice waiting at the table when we arrived.  Making a new friend or two and singing karaoke with my friends - we sang the Mamas and the Papas "California Dreamin" (we tried to look at the demographic of the crowd when we picked that song LOL).  Having fun sunbathing by the pool or gambling in the casino and of course checking out places we had never been to before.  That cruise went to Key West, Jamaica, Grand Cayman and Cozumel.  We went to the southern most point in the US, climbed Dunn's River Falls in Jamaica, and went to the beach in Grand Cayman and Cozumel.  As you can see its a vacation I will never forget.

I lucked out that I found a partner, my husband, who loved traveling and cruising as much as I did.  He was cruising way before I was, going on his first cruise in 1986 on Royal Caribbean's Nordic Prince, sailing from NY to Bermuda.  His family would continue to do this run almost every summer and his sister loved it so much that she would eventually became a youth counselor for Royal Caribbean as her summer job every year she was in college.  

We have been on a few different cruise lines and all different sized ships.  When our daughter was younger we tried to pick ships we knew would keep her entertained.  Now she is 13 and she too just loves cruising that it doesn't matter what size ship she goes on, she's just happy to be cruising.  We've been fortunate enough to cruise so much that a lot of times we don't even get off the ship now when we go to certain ports, instead we take advantage of the amenities on the "empty" ship.

No matter the destination, if it's near water a cruise ship probably goes there.  Anywhere from the Caribbean to Alaska, to Europe, Asia and Australia and even Antarctica!  Start traveling the world on a cruise ship today!

 

REVIEWS

Rating: 5.0
15 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 15 reviews

Amazing, knowledgeable, and helpful travel agent!
Reviewed By Melissa - Saint Augustine, FL | Traveled to Bahamas ~ Caribbean
Jessica is very knowledgeable when it comes to cruising! Any question that arises, she is able to answer! We have been cruising for a long time, and she’s helped clarify questions on our recent trips and given insightful information on excursions! She looks out for the best deals for families as well! She’s a great agent to work with and I definitely recommend her to others!
Jessica Hoelzel responded
"Thank you so much for those kind words. I love sharing my knowledge with your family and I love how you all share a love for cruising just like I do. "
I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
A trip to remember!!
Reviewed By Christine - St. Augustine, FL | Traveled to Mexico
Jessica was an amazing help with booking our cruise! She wasn’t pushy at all and was super helpful with everything from the booking, buying drink packages (she made sure we got the best deals), and had great suggestions for shore excursions. She has a wealth of experience cruising and I highly recommend booking with her!!
Jessica Hoelzel responded
"Thank you Christine for trusting me with your family's vacation. I appreciate the kind words and hope to help you with future vacations. You and your family were all so easy to work with which makes my job even more rewarding."
I would recommend this agent to my family and friends.
4 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Fun in the Sun While Cruising..
Reviewed By Jodi K - Fork, Maryland | Traveled to Bahamas ~ Caribbean
Jessica was great to work with. This was my first cruise and she is very experienced. She told me do's and dont's. Helped me when/if I had a questions and/or problem any time of the day. Even spoke to the cruise people, while on board with a issue. She is GREAT.
Jessica Hoelzel responded
"Thanks so much for this review! I try my hardest to offer exceptional service for each and all of my clients. I'm glad you found my knowledge helpful and can't wait to help you plan your next vacation!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Ethical, reliable, and trustworthy
Reviewed By Liz - St. Augustine, FL | Traveled to Greece ~ Europe
Jessica spent hours researching a potential vacation for us. The optimal plan she presented, at the least cost to us, took money out of HER pocket. Yet, she offered it anyway. I cannot dream of a more reliable person to manage our future travel!
Jessica Hoelzel responded
"Thank you Liz for the review. It has been my pleasure researching your Greece vacation. I think we came up with a great plan and can't wait to put it into action!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
So many great family trips booked!
Reviewed By MCorallo - St Augustine, FL | Traveled to Caribbean
Jessica is wonderful to work with for all of your travel needs! She listens to your travel wants and needs and makes them happen. She’s tireless in her effort to get you the best deal, room, floor, etc. She has such a wealth of knowledge about all things cruising, destinations, and more! You won’t be disappointed!
Jessica Hoelzel responded
"Thank you for the wonderful review! It's great working with clients who are flexible and easy to work with. Can't wait to start planning your next adventure!!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Royal Caribbean - Icon of the Seas
View Album
Roatan Sloth and Monkey Experience

Client Testimonials

First Cruise Success!
Text between JLH Travel 365 and myself: JLH Travel 365: Is everything going ok? Me: Yes! The ship is awesome and we are really enjoying it! JLH Tavel 365: All good still? How have the excursions been? Me: Yes! Everything is wonderful! The excursions have been great. We loved the snorkling in Roatan, but the beach not as much. The Mayan Ruins in Costa Maya were great today! JLH Travel 365: Awesome! So glad you are having such a great time! Don't hesitate to contact me if you have any questions or concerns.
Lisa Eggert, Missouri
Family Cruise Success!
A text between JLH Travel 365 and myself: JLH Travel 365: Did you make it to your rooms? Everyone good? Boarding process easy? Did my boarding document help? Were you able to get your dinner reservations? Me: Hi! Yes! Thank you so much! Boarding process was easy and your boarding document was great! Me: My daughter loves her octopus! Me: Reservations for dinner worked out great! We are at tables right behind each other and near the window. JLH Travel 365: Great! Enjoy your week and if you have any questions let me know!
Minta Dutch, Florida
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