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Luxury and Bucket List Travel Specialist
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Lily Heaton
Naples, FL Travel Agent· 2 Years of Experience
A full-service Travel Leaders Associate Agency
3 reviews
100% Recommended
2 Years of Experience
5.0
(3)
100% Recommended
Lee and Lily were absolutely fantastic. To start, Both Lee and Lily responded to all questions within an hour. This fall, I... Read More >
Areas of expertise
Destinations:
East and Southeast Asia, Africa, Italy, Scandinavia, CaribbeanInterests:
Bespoke Travel, Bucket List, Luxury Cruises, Adventure, Arts & CultureSuppliers:
Abercrombie & Kent, Silversea, Regent Seven Seas Cruises, Kensington, National Geographic ExpeditionsAbout Me
Cruising the Mekong River with Abercrombie & Kent!
Travel has always been a big part of my life. I truly believe it’s one of the best ways to learn—about the world and about yourself. Experiencing new places and cultures has shaped who I am and how I see the world.
What started as a personal passion has grown into a career I genuinely love. I’m so thankful for our amazing team and global partners, who share my dedication to creating thoughtful, meaningful travel experiences.
I focus on the details so you don’t have to, making sure each trip feels easy, personal, and special. I’d love to help bring your travel ideas and dreams to life.
Areas of expertise
Destinations:
East and Southeast Asia, Africa, Italy, Scandinavia, CaribbeanInterests:
Bespoke Travel, Bucket List, Luxury Cruises, Adventure, Arts & CultureSuppliers:
Abercrombie & Kent, Silversea, Regent Seven Seas Cruises, Kensington, National Geographic ExpeditionsREVIEWS
Rating: 5.0
3 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 3 reviews
Incredible Service and Fantastic Recommendations
Reviewed By LJH - West Chester, PA | Traveled to Rome ~ Italy ~ Europe
Lee and Lily were absolutely fantastic. To start, Both Lee and Lily responded to all questions within an hour. This fall, I traveled to Europe alone to visit my son who is studying abroad. Safety, ease of travel and local recommondations were important to me. What I most liked about working with them is that they provided options. Their recommendations for activities were superb. The cooking class in Rome was a highlight. The restaurants recommended were the locals favorites. Each and every one was populated by locals and had incredible menu selections and amazing food. In addition, they helped me with my travel tremendously. The last morning of my trip, my flight was cancelled back to the US 3 hours before boarding. MAD Travel had an emergency line and the representative was able to help me rebook and took care of everything within 45 minutes. I dont think I could travel again without using MAD Travel
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
.25th Wedding Anniversary Trip
Reviewed By Robyn - Naples, FL | Traveled to London | England | Europe
Lily Heaton, Lee McCarthy and MAD Travel planned a week's vacation for us in London and what a trip it was! From the first-class tickets on Virgin Atlantic and car service to the stay at the Kimpton Fitzroy hotel, as well as a history and food tours, everything was first class and oh, so enjoyable. Would highly recommend this agency for all your travel needs.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous family trip to Italy!
Reviewed By Julie - FL | Traveled to Italy | Europe
This trip included 5 family members coming and going at different times with one common destination in the middle. Seemingly complicated but Lily made it happen with many suggestions, excellent planning and lots of patience! All went smoothly; it was a memorable vacation and enjoyable time with family!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO