River Cruise Specialist

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Kimberly Banczak, Travel Agent in Wausau, WI

Kimberly Banczak

Wausau, WI Travel Agent
Super Agent

Kimberly Banczak

Wausau, WI · 23 Years of Experience

A full-service Travel Leaders Associate Agency
4.9
(69)
100% Recommended
Questionable at first. But turned out great. Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Europe

Interests:

Luxury Cruises, River Cruises

Suppliers:

Avalon Waterways, AmaWaterways, Tauck, Viking

About Me

Marksburg Castle on the Rhine River
Marksburg Castle on the Rhine River

River cruising, in my experience, is one of the most rewarding ways to explore the world, especially throughout Europe. Imagine waking each morning in a new city, stepping off the ship directly into the heart of your destination, and spending your day immersed in its history, architecture, and culture. With thoughtfully curated excursions and walkable city-center docking, river cruising removes the stress of travel and replaces it with effortless discovery.

One of the defining features of river cruising is its intimate scale. Most ships host between 100 and 170 guests, creating a relaxed, uncrowded atmosphere both onboard and during excursions. I have personally sailed multiple times with Avalon Waterways, my preferred partner, known for their spacious Panorama Suites offering approximately 200 square feet of comfort and open-air views. With fewer passengers, every experience, from dining to guided tours, feels more personal and refined.

My first river cruise journey followed the iconic Romantic Rhine, sailing from Basel (near Zurich) to Amsterdam. Along the way, I explored storybook cities like Speyer, Strasbourg, Heidelberg, Rüdesheim, Koblenz, and Cologne. The highlight was cruising through the Rhine Gorge, where more than 25 castles rise dramatically along the riverbanks, creating a living tapestry of history during a scenic stretch of just a few hours.Since then, I’ve had the opportunity to sail along the Rhine, Seine, Moselle, Main, Saône, and Rhône rivers, traveling through France, Germany, and Luxembourg. Each river offers its own personality, from vineyard-lined valleys to grand historic capitals, making every itinerary distinct and memorable.

River cruising truly welcomes a wide range of travelers. My husband Jeff and I, in our mid-fifties, have found the on board community to be wonderfully balanced, typically ranging from ages 40 to 80. With excursion styles that include active, discovery, and classic options, guests can tailor each day to match their preferred pace, whether that means a guided bike ride, a cultural deep dive, or a leisurely stroll through a charming town square.

While Avalon Waterways remains my top recommendation, I am also extensively trained with Viking, AmaWaterways, and Tauck. This allows me to thoughtfully match each client with the right cruise line, itinerary, and onboard experience based on their personal travel style and expectations.

River cruising isn’t just a vacation, it’s a seamless journey through some of the world’s most fascinating landscapes and cultures. My goal is to share that experience with you and guide you to the perfect itinerary, so you can step aboard with confidence and return home with stories that stay with you for years to come.

REVIEWS

Rating: 4.9
69 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 69 reviews

One of our best trips . Once in a lifetime trip.
Reviewed By N/A - Mosinee Wisconsin | Traveled to Australia & New Zealand
Questionable at first. But turned out great.
I would recommend this agent to my family and friends.
38 of 54 people found this review helpful. Was this review helpful to you?YES|NO
Foreign travel made easy!
Reviewed By Sally - Cedarburg, WI | Traveled to Vietnam ~ East and Southeast Asia
Kim was truly awesome to work with on the planning of two overseas trips that my family and I recently took. These trips involved SE Asia and Scotland; two completely different areas of the world. Kim helped with Visas, flights, places to stay, guides, and activities in these locations. She was instrumental in planning for the great experiences we had in both locations. I definitely will be using Kim again and again for all of my future travels. Thank you so much Kim!
I would recommend this agent to my family and friends.
35 of 53 people found this review helpful. Was this review helpful to you?YES|NO
Alaskan fishing trip
Reviewed By Dean - Elcho, WI | Traveled to Alaska ~ USA
Kim did an excellent job with my Alaskan fishing adventure. There are so many fishing lodges on the internet, I would have never found this lodge on my own. She did an outstanding job making all the arrangements and keeping me updated on flight changes. The accommodations, staff, food and beverages and fishing were all top notch. The Anvik River Lodge is an excellent destination.
I would recommend this agent to my family and friends.
29 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Italy Adventure
Reviewed By Howie - Wausau Wi. | Traveled to Italy ~ Europe
Very professional and timely service.
I would recommend this agent to my family and friends.
30 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Well organized and no surprises on our trip!
Reviewed By Mary - Wausau | Traveled to Croatia ~ Europe
It was excellent. We had no surprises on our trip.
I would recommend this agent to my family and friends.
31 of 54 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Certified Luxury Travel Specialist: During this certification program Travel Agents study several components including: Understanding the Luxury/Experiential Customer, Destination Knowledge, Luxury Travel Experiences, Luxury Programs, Luxury/Experiential Preferred Suppliers, Case Studies and a Marketing Plan. This is a two-year study program.
Globus Journeys Certified
Viking Cruises Graduate

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Rhine River Cruise
View Album
Siegfried Magical Musical Instruments - Rudesheim Germany

My Travel Stories

Enjoying Rudesheim Coffee in the Drosselgasse

Sailing the Rhine:My First River Cruise Experience

My first river cruise along the Rhine wasn’t just a trip—it was a slow, unfolding story written in castles, cobblestone streets, vineyard-covered hillsides, and the quiet rhythm of the river itself. It began in Basel, Switzerland, where the air felt crisp and clean, carrying hints of fresh bread from nearby cafés and the soft hum of a cit...
Read more

Client Testimonials

Golden Eagle Luxury Train through Russia
Thank you so much for handling the arrangements for my Russia trip. It was phenomenal and well worth the planning, time, and cost. It really changed my ideas about Russia and Russian culture. We are talking about a 180 degree change. The train was very nice - all the staff except for the train doc were Russian and the sweetest and most accommodating people. It was a little odd being on a train for 2 weeks, but the scenery and stops were well worth it. Lake Baikal was extraordinary - 2 people actually went swimming if you count dipping your toes in the water. Except maybe the day we went to 4 museums in a row. The food was so good on and off the train. One of the highlights was lunch at Cafe Pushkin in Moscow. I actually went and found the recipe for their Beef Stroganoff and Borscht on line. I know I keep saying it, but this trip would not have happened if it had not been for you.
Eileen G Tucson AZ
Excellent Travel Guidance
For the past six years Kim has been an excellent guide for Judy and I on our travels around the world! She helped us explore from Africa to India and from Ireland to Italy (and many places in between}. She has led us to discover one of our favorite places, The Nisbet Plantation on the island of Nevis and is currently planning our third trip to India next May. Kim always makes time to deal with the details of our travels to make our travel experiences special!
Dennis J, Stevens Point WI
Consummate Travel Professional
Anyone who has Kim as a guru of luxury travel is very lucky. Not only is she a consummate professional, she is a kind and considerate individual. Kim has planned several trips for me with incredible attention to detail and my needs as a traveler. Each trip has been wonderful and exactly what I expected. My latest trip on The Royal Scotsman, a trip through the Scottish Highlands, Wales, and England by train, was planned and made possible by Kim. She recommended I break my return trip with a stop in Washington DC. It gave me time to visit Arlington National Cemetery and old friends without added air expense. Kim and I are planning next year’s trip on the Trans Siberian Railway - a trip that includes getting from southern Arizona to Vladivostok to embark and return from Moscow. This is a trip that has to be planned a minimum of 12 months in advance. I cannot fathom how I would get this together without Kim’s guidance and her willingness to work with me on time and budget.
Eileen G, Tucson AZ
International Travel Consultant
As our travel consultant Kim has made numerous international reservations for us. She's very helpful with trip itineraries, personable to work with plus, always get back to us asap! We'll always continue to use Kim, for all of our travel needs.
Judy M, Reston VA
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