A great trip traveling through the Alaskan inside passage!!
Reviewed By Eric - Des Moines, Iowa | Traveled to Alaska | USA
This was my first time on a cruise and Mary was knowable, attentive to detail and very helpful throughout whole process. The planning process was strait forward and informative. Mary met with our group a couple times before the trip to make sure we were all on the same page and all the details were addressed. Mary help me out when my flight was delayed and my luggage was late getting to the final destination. I appreciated all her efforts to make this a memorable trip!
Mary Herbert responded
"It was such a pleasure working with you all and I'm glad you had a great trip!"
✓ I would recommend this agent to my family and friends.
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Once in a lifetime trip!
Reviewed By CP123 - Boone, Iowa | Traveled to Alaska | USA
I told Mary what we were looking for in a trip to Alaska, land and sea. She put together a perfect package that included a couple of excursions in Fairbanks and Denali. The ship we embarked on was clean, beautiful, and not a huge ship; perfect size. Princess was very organized and took the stress out of traveling by letting us know when, where and how we were picked up and dropped off for excursions. Getting off of the ship was also totally stress-free and very organized. Mary also checked in with us to make sure travel was going ok. She's very quick to respond to any question you may have. We appreciated her very much.
Mary Herbert responded
"It was such a pleasure planning your anniversary trip. I'm so happy you enjoyed everything!"
✓ I would recommend this agent to my family and friends.
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Amazing trip to NY City
Reviewed By Bartels - Iowa | Traveled to New York (La Guardia) | New York | USA
I don’t think I’d plan a trip by myself ever again, after working with Mary. She helped with every step, from lining up airfare & our hotel, to planning/booking our entertainment. It was obvious she spent a lot of time setting up our agenda and making sure everything was perfect for our family vacation!
Mary Herbert responded
"It was such a pleasure to work with your family! I'm glad you had a wonderful trip! "
✓ I would recommend this agent to my family and friends.
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Best trip!
Reviewed By Jenn - Toronto | Traveled to Mexico
We had an incredible trip
all thanks to Mary! She made it so seamless and was able to organize our last minute getaway perfectly! Would not have been the same without her insight!
Mary Herbert responded
"I am so happy I could make this happen for you. It was my pleasure! "
✓ I would recommend this agent to my family and friends.
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Wonderful Experience
Reviewed By Delic - Adel, Ia | Traveled to Cancun | Quintana Roo | Mexico
Mary provided our family with assistance in booking a last minute Spring Break trip. We provided her with what we wanted and she worked diligently to help us get our trip booked. She was very responsive and clearly communicated all details.
Mary Herbert responded
"It was my pleasure!"
✓ I would recommend this agent to my family and friends.
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Sister Cruise 2025!
Reviewed By KerryLynn5 - Perry, Iowa | Traveled to Aruba | Netherlands Antilles | Caribbean
When I told Mary I'd like to plan a sisters cruise, she knew exactly what we were looking for! Southern Caribbean, 8 day cruise to Aruba, Bonaire, and Curaçao. Oh my! Absolutely breathtaking! She answered all of our questions and was available when we needed her. She made sure we had a fantastic trip! Thank you, Mary and EnvisionIt Vacations! Till next time!
Mary Herbert responded
"It was such a pleasure planning this trip for you all! "
✓ I would recommend this agent to my family and friends.
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Sister trip
Reviewed By cprazak - Boone, Iowa | Traveled to Caribbean
Mary does a great job organizing and making sure everything is in place before your trip. I love the folder she has for you with all of the information and paperwork so there are no worries. Very organized and knowledgeable.
Mary Herbert responded
"My pleasure!"
✓ I would recommend this agent to my family and friends.
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Great time in the Dominican
Reviewed By durfder - Van Meter, Iowa | Traveled to Dominican Republic | Caribbean
This was our first time working with Mary Herbert as our travel agent, and we were so happy we did. She planned our trip to Secrets Royal Beach Punta Cana flawlessly, ensuring every detail was perfect. From the moment we reached out to her, she was attentive, knowledgeable, and incredibly responsive. She took care of everything—from flights to resort arrangements—making our trip completely stress-free. Her recommendations were spot on, and she even secured special touches that made our vacation extra special. We can’t thank Mary enough for her outstanding service and can’t wait to book with her again!
Mary Herbert responded
"It was a pleasure working with you. I'm so glad you enjoyed your vacation!"
✓ I would recommend this agent to my family and friends.
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First international trip as a family.
Reviewed By Brownfam - Grinnell, Ia | Traveled to Riviera Maya | Quintana Roo | Mexico
We had an amazing time at a family friendly all inclusive. Plenty to do there. Mary was wonderful and answered all my questions, had everything lined up to was my anxiety about traveling internationally with kids for the first time. We will use her again!
Mary Herbert responded
"Thank you for choosing me to plan your family vacation. It was my pleasure!"
✓ I would recommend this agent to my family and friends.
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SO FAR, PUNTA CANA!
Reviewed By Jen - IOWA | Traveled to Punta Cana | Dominican Republic | Caribbean
Amazing. Mary took care of everything for us, including private shuttle and all of the necessary paperwork. Took our calls with questions/confusion and made this a wonderful travel experience.
Mary Herbert responded
"It was my pleasure! I'm glad you had a wonderful time and I look forward to your next adventure!"
✓ I would recommend this agent to my family and friends.
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First trip to Europe
Reviewed By GRBpackerfan - Dubuque, IA | Traveled to Aachen | Germany | Europe
Mary helped make planning our first European trip easy and stress-free. She guided us through the details and took care of all the heavy lifting, making arrangements and helping us by providing information for any decisions we had to make. I would recommend her and will use her services again in the future!
Mary Herbert responded
"I am so glad you had a wonderful trip! It was a pleasure to plan your wonderful European adventure!"
✓ I would recommend this agent to my family and friends.
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Amazing trip!
Reviewed By Jones - Boone, IA | Traveled to Punta Cana | Dominican Republic | Caribbean
Mary went above and beyond from the very first moment we contacted her! She went above and beyond to find us the best deal out there. We ended up with a better deal than we originally were looking at! She was very helpful every step of the way and helped us navigate getting all the proper paperwork filled out. She even texted us within minutes of our flight landing at our "layover" destination to tell us which gate we had to get to and that we had 53 minutes to get there!
Mary Herbert responded
"Thank you! I was so thrilled to plan your fabulous girls getaway and I'm glad you loved your stay in Punta Cana. "
✓ I would recommend this agent to my family and friends.
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Amazing trip!
Reviewed By Jones - Boone, IA | Traveled to Punta Cana | Dominican Republic | Caribbean
Mary went above and beyond from the very first moment we contacted her! She went above and beyond to find us the best deal out there. We ended up with a better deal than we originally were looking at! She was very helpful every step of the way and helped us navigate getting all the proper paperwork filled out. She even texted us within minutes of our flight landing at our "layover" destination to tell us which gate we had to get to and that we had 53 minutes to get there!
✓ I would recommend this agent to my family and friends.
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Orlando Universal Vacation
Reviewed By Kluesner Family - Dubuque IA | Traveled to Orlando | Florida | USA
We can't say enough about Mary. She planned the perfect vacation for us over the thanksgiving holiday. It was so great to get away and enjoy time together as a family. The planning was so smooth and the trip itself was amazing.
Mary Herbert responded
"Thank you for allowing me to help make this family getaway a reality. It was my pleasure!"
✓ I would recommend this agent to my family and friends.
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Call Mary, take the trip, you will not regret it!
Reviewed By NancyO - Brooklyn, IA | Traveled to Europe
Mary made my bucket list trip come true! She is kind and patient with the million questions that I had. She checks in with you and sends reminders to you, so that you don't forget to get something done! She sent me options for trips to Europe and, helped me to get a tour that was not with our tour! I got to see and do all the things that I really wanted to do. She helped us thru a few minor problems that we encountered. She was the calm voice that I needed. Having her on your vacation team takes the worry away!
✓ I would recommend this agent to my family and friends.
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Assistance when we were in a bind!
Reviewed By Suzanne - Toronto, Canada | Traveled to Caribbean Sea ~ At Sea ~ At Sea
My son and I booked a Caribbean cruise with Mary in March 2023.
The day prior to our flight, I received notification from the airline that our flight was delayed by 2 hours - and we were flying on our embarkation day! The day of our flight, our flight was further delayed!
Mary provided great assistance and service by reaching out to the cruise line to advise that our flight was significantly delayed so that the ship wouldn't leave the embarkation port without us!
Mary was so invested in our vacation and ensuring we had an amazing experience that Mary even tried to find us on the ship via the ship "webcam" during the sail-away party to confirm that we made it on the ship - now that's service!
✓ I would recommend this agent to my family and friends.
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Fantastic family vacation!
Reviewed By Heather - Dubuque IA | Traveled to South Dakota ~ USA
We had an excellent vacation, and it was all thanks to Mary! The lodging she booked for us was within minutes of every location we wanted to visit. She listened to everything we had to say and made the process so easy and stress free. We will definitely book more vacations through her!
Mary Herbert responded
"My pleasure! I'm glad the cabin was perfect for your family!
"
✓ I would recommend this agent to my family and friends.
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Family Vacation
Reviewed By Lisa - Florida | Traveled to Dominican Republic ~ Caribbean
Setting up our family vacation , there are 3 separate households, was A BREEZE with Mary. Never a question or concern with her taking carenof all our arrangements. My husband and I ran into weather issues when catching a connection, Mary was our lifeline; when i say this woman HUSTLED to get things fixed for us, man did she ever get it done. Let me say, without Marys help, we probably would not have made it to be with our family unless it was a day or 2 behind everyone else, Mary MADE SURE that did not happen. I am forever grateful for her time and ALL her help.
Mary Herbert responded
"My pleasure! The weather didn't make it easy for you. I'm glad I was able to help. "
✓ I would recommend this agent to my family and friends.
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Most memorable vacation we have ever been on!!
Reviewed By Lori T. - Elk Grove, Ca | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Mary found our family the best vacation with a very good price for all of us. She was so incredibly helpful with booking, helping with passports, keeping up on flight changes and updating us on this information. I felt like I didn't have to do much at all, except pack for vacation. She is incredible, I highly recommend her services.
Mary Herbert responded
"I'm so happy you enjoyed your well earned family vacation. It was a pleasure working with you. Thank you!"
✓ I would recommend this agent to my family and friends.
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Amazing family vacation!
Reviewed By Elliott - Dubuque, IA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Mary was absolutely wonderful in planning our large family vacation. There were 3 families from 3 different places in the US. She was able to coordinate and get us all together in paradise. She was a phone call away if we needed anything, and checked in with us to make sure we were having a good time. I highly recommend using Mary to help plan your next vacation!
Mary Herbert responded
"I'm so glad you're family had a wonderful vacation! It was my pleasure to work with you. "
✓ I would recommend this agent to my family and friends.
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First timers
Reviewed By Don - Amarillo, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
EXCELLENT. We are budget limited travelers. Mary was remarkable in providing options for the different type of vacations we were considering. Our ultimate choice was outstanding and Mary was never felt felt her job was done until we were back home. She made sure we knew she was always available to us if needed
Mary Herbert responded
"I was honored to plan your first ever international trip. It was my pleasure!"
✓ I would recommend this agent to my family and friends.
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The trip of a lifetime
Reviewed By The Meyerhoff’s - Adel, Iowa | Traveled to Europe
Everything Mary did was great!
Mary Herbert responded
"It was a pleasure working with you. Thank you!"
✓ I would recommend this agent to my family and friends.
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