Great Alaska Escpae
Reviewed By Sue - Waltham, MA | Traveled to Alaska ~ USA
Fran was incredibly helpful in helping us book and organize our first time trip to Alaska. It was also a first time cruise experience, and she tirelessly answered all of our random questions as cruise rookies. Very proactive and responsive!
✓ I would recommend this agent to my family and friends.
12 of 21 people found this review helpful. Was this review helpful to you?YES|NO
When the last minute vacation exceeds them all
Reviewed By Kim C - Lititz, PA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Fran makes going on vacation so easy! She took care of everything we could have possibly worried about before we ever had time to worry about it! Fran answers all emails and phone calls so promptly too! Our cruise was cancelled last minute due to covid and in less than 3 days Fran had booked us a substitute vacation in a safe, beautiful place. I can’t recommend her any more highly!
✓ I would recommend this agent to my family and friends.
7 of 13 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!
Reviewed By Maggie - Sharon, MA | Traveled to Italy ~ Europe
Fran was amazing! I love travel planning myself, but was overwhelmed when my daughter picked her graduation trip to Italy. Fran not only helped narrow down all the tour options to exactly what we were looking for, but was available all the way between booking and during the trip itself. She answered every question quickly and as we got closer sent reminders and tips. We had a glitch when the airline suspended my daughter’s return flight, and Fran answered her phone at 5am and jumped in and gave us a plan to get it sorted out. We were able to get the problem sorted out and still get checked in on time. I will definitely use her services again!
✓ I would recommend this agent to my family and friends.
17 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip
Reviewed By Lois - Carmel NY | Traveled to Caribbean Sea | At Sea | At Sea
Fran is incredible! Everything went so well- she helped us tremendously! Fran gave us tips on traveling we never would have thought of. She is also very pleasant and got back to us immediately if we had a question.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Cancún 2025
Reviewed By Hmellon - Concord NH | Traveled to Cancun | Quintana Roo | Mexico
We had an awesome time in Cancun this year. Fran took care of everything and all we had to do was show up (this is the 2nd vacation we have booked with her). Having the details taken care of was such a huge help. I especially enjoyed the Amstar transport service to and from, it made navigating the international airport an breeze. Amstar also booked some excursions for us as they had an onsite representative. We stayed at Joia paraiso which was an all inclusive and it was so beautiful. Meals were good, weather was incredible and there was enough to do at the resort and neighboring resorts to keep us busy for several days. Thanks Fran for giving us the gift of relaxation and simplicity!
Fran Balin responded
"Thank you so much for your kind words! It was a pleasure working with you and I'm so glad you had a relaxing trip. I look forward to working with you again.
Fran Balin
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Unbelivable Trip to Poland and Germany
Reviewed By Joyce - Boynton Beach, FL | Traveled to Poland ~ Europe
Fran has been so helpful in planning several different vacations. She specifically helped with our recent trip to Poland and Germany, including a referral to her European partners. She was knowledgeable and supportive as we worked through the details. Her follow up and attention to detail is excellent. We highly recommend using her for your travel needs.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Family Trip
Reviewed By Tanya F - Rhode island | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Fran Balin is amazing! I feel as though I always ask her for the impossible and she always manages to come through taking my ideal vacation “wants” into mind. She is extremely kind, patient, professional, and a joy to work with.
She makes the process so easy and seamless and frankly I will not book another trip without her services because she makes something that I find (at times) to be overwhelming so easy! This is our 3rd time using her services and I simply could not have asked for more out of her, she gives options, pros and cons of locations and it makes narrowing down the vacation spot a breeze. Simply adore her.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Isla Verde
Reviewed By HJF - Mass | Traveled to Puerto Rico ~ USA
Fran Balin helped us plan a trip to Puerto Rico. It was our first time using her and she came through with flying colors. Listened to our wants and provided flights, hotel, ocean front view, and chose a property on a beautiful beach as requested. She was always prompt gathering information and options for our trip. We will absolutely use her again for another trip!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Without Fran We Would Never Have Had a Vacation
Reviewed By Arthur G - New York City | Traveled to Hawaii ~ USA
We needed a great deal of help planning our vacation to Hawaii and Fran provided excellent guidance, booking us in three fabulous hotels on two of the islands. She arranged for our transportation to and from the airports as well as arranging for our rental cars.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
AMAZING 25th Anniversary Cruse
Reviewed By Lani - Simi Valley, CA | Traveled to Europe
This is our 4th time working with Fran on trips and it won’t be our last. When planning for our 25th anniversary, we had a general idea what we were looking for had a lot of questions. Fran had all the answers and helped us decide on an itinerary and ship line. We had a fantastic time on our 7 day Celebrity cruise from Rome to Barcelona. We are not the most detailed at reading all the information, and I truly appreciate Fran’s patience with repeat questions. Book with Fran – you won’t be sorry!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Most amazing trip I have ever taken in my life.
Reviewed By Diane - Mansfield MA | Traveled to Ireland ~ Europe
Fran was attentive from the moment I started planning my trip. She gathered information from me regarding what type of trip I was planning and came up with several options for me to choose.
✓ I would recommend this agent to my family and friends.
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Spring Break Cruise!
Reviewed By Lani - Simi Valley, CA | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
This is the third time we've used Fran to help us with a trip. This time it was a spring break cruise to Cabo on Carnival. As always, Fran was very responsive to questions and concerns, and quickly did our bookings for us, finding our 18 year old an inside cabin close to our balcony cabin. I truly appreciate how communicative and responsive Fran always is. HIGHLY recommend her for any kind of trip!
Fran Balin responded
"Thank you, Lani! It is always a pleasure and a privilege working with you!
"
✓ I would recommend this agent to my family and friends.
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We got our vacation!
Reviewed By Dianna - Simi Valley, California | Traveled to Bahamas ~ Caribbean
Fran has been amazing... we started planning a family vacation in Dec 2019 for travel date of June 2020.... well we all know what took place in the world... our plans were postponed and we were able to take our vacation June of 2021! YEAH! Without Fran - this would not have happened. The amount of changing, cancelling, rebooking, etc that took place due to COVID stuff - there is no way we could have kept up and made it happen. As well, we have flight delays - and I was texting her while on the runway giving her updates so that she could change our travel accommodations on the destination - and she pulled it off, last min, short notice, and was nothing short of amazing for her execution! We had a blast - I will forever keep her info and I will 100% use her again for big trip planning!
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Spectacular Alaska escape!
Reviewed By Sue - Waltham, MA | Traveled to Alaska ~ USA
Fran was incredibly helpful in helping us book and organize our first time trip to Alaska. It was also a first time cruise experience, and she tirelessly answered all of our random questions as cruise rookies. Very proactive and responsive!
✓ I would recommend this agent to my family and friends.
16 of 32 people found this review helpful. Was this review helpful to you?YES|NO
The most amazing family trip we have every taken!
Reviewed By Anne H. - Norfolk, MA | Traveled to Nassau ~ Bahamas ~ Caribbean, Mexico
We had an excellent experience working with Fran. She handled every detail and kept us organized and prepared so all we needed to do was enjoy. She was very informative and provided a complete itinerary which was extremely helpful. The cruise was a wonderful experience and we appreciate all of Fran's hard work and expertise!
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Fran is helpful and professional!
Reviewed By Ann - Windermere, Florida | Traveled to Caribbean
Fran booked a cruise for us and her knowledge about the ports and cruising in general made our trip the best we have ever been on. Before our trip, we had questions so we called her. She answered her phone immediately and gave us excellent advice. We have already booked another cruise with her and have recommended her to friends.
✓ I would recommend this agent to my family and friends.
26 of 53 people found this review helpful. Was this review helpful to you?YES|NO
RUN, Don't Walk, To Work with Fran!
Reviewed By Lani - Simi Valley, CA | Traveled to Orlando ~ Florida ~ USA
This is the second trip Fran helped me with, and it was planned with very short notice. We had never been to Walt Disney World, or Orlando, so her experience was beyond helpful in planning a fantastic (and safe) trip. Fran is extremely knowledgeable about all things Disney, and gave me tons of tips to maximize our experience. I completely relied on her recommendations and suggestions.
In addition, she is extremely responsive and will kindly answer all questions - no matter how small they may be. As I mentioned, I had never been to WDW, so had many questions. She ensured I felt comfortable and was well-prepared ahead of time. She also sent helpful reminders to book reservations etc., which was key, because they go fast.
Thank you Fran for EVERYTHING - you are the BEST!
✓ I would recommend this agent to my family and friends.
3 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Alaskan Cruise
Reviewed By Debbi - Braintree, MA | Traveled to Alaska ~ USA
Fran was very knowledge regarding the cruise/vacation destination that my husband and I wanted to take. Fran really made planning our Alaskan vacation so easy!!!!!!! Because of Fran's knowledge, experience and professionalism, my husband and my Alaskan Cruise Vacation was GREAT!!!!! I have recommended Fran as a vacation guru to family and friends.
✓ I would recommend this agent to my family and friends.
17 of 42 people found this review helpful. Was this review helpful to you?YES|NO