Alaskan Cruise Expert!

Tremendous communicator who is also a meticulous planner.

I contacted Bobby a few months ago to see how to go about planning an anniversary trip for my boyfriend and I in September. Well Bobby was on it, he was able to send numerous options based on our needs and budget- by day 3 of working with Bobby we had our dream vacation set!! Unfortunately due to a family emergency we had to move or even cancel the trip and we were just torn and stressed but when we contacted Bobby he assured us there was nothing to worry about and he will take care of us. Well he did it again, he was able to get all of our vacation plans and move to a later date( week decided to move a few months later for bf 45th birthday)!! Just a seamless process, which is a breath of fresh air when you’re dealing with an emergency. Fast forward to February, vacation time has arrived, Bobby made sure to reach out prior to make sure we got all we need, he reached out while we were there to make sure accommodations were well and then when we got home we got a huge welcome back to ens

Ok. Let me first say that I’m completely a pessimist at heart. Always expecting the worst. When Bobby started helping me on my trip there was no difference. But I was having some next level stress and knew I needed a break and simply wanted someone else to handle it. Handle it he DID. He secured a fantastic deal for me. Perks. Locking in thought-out Room location for what I would be doing on the cruise. Sent me dining options he recommended (and nudged us away from others). Shows. Gambling. Shore excursions. Culminating in the best itinerary ever. Literally needed nothing else. He even researched the process to get the crazy expensive parking garage fees waived. The entire trip was on autopilot and leaving this pessimist NOTHING to gripe about. It was obvious the pride and attention to detail he puts into his work all along with a vibe that he enjoys it. Called me twice before we left and called exactly as debarking. IMPRESSED.

This is my second trip booked with Robert and I couldn’t be more impressed! I’ve used many travel agents over the years. None compares to Robert. He is ridiculously available and responsive. I recently went to Peru and missed a connecting flight. Robert was available during the morning on a weekend to rebook me. My daughter became ill in the middle of the jungle, and Robert not only cancelled and rebooked flights, but looked into clinics. Robert is passionate about travel and service. I don’t know why anyone would use anyone else.

Robert was particularly attentive from start to finish throughout the trip. Always highly responsive and very helpful. He ensured all of my requirements were met, including the safest areas of the Dominican Republic to stay, and pre-trip requirements to enter and depart the country. The trip was exactly what we wanted. I’d highly recommend Robert!