Certified Autism Travel Professional

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Donna DeGiacomo, Travel Agent in Windermere, FL

Donna DeGiacomo

Windermere, FL Travel Agent

Donna DeGiacomo

Windermere, FL · 14 Years of Experience

Upon A Star Travel & Concierge, an independent agent with Upon A Star Travel and Concierge LLC, a Travel Leaders Network Affiliate Agency
5.0
(37)
100% Recommended
I was so impressed with Donna’s knowledge and expertise of Disney World! From booking a resort that fit our budget, to knowing the ins and... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Bahamas, Walt Disney World

Interests:

All Inclusive, Cruises, Disney Vacations, Universal Parks & Resort Vacations

Suppliers:

Beaches Resorts by Sandals, Royal Caribbean, Disney, Universal Parks & Resorts Vacations

About Me

The International Board of Credentialing and Continuing Education Standards (IBCCES) created an online training and certification program to help travel professionals assist families and individuals with special needs prepare for their perfect vacation. A Certified Autism Travel Professional™ (CATP) is defined as a professional who has demonstrated that they are both knowledgeable and capable of providing support and travel-related services to an individual on the autism spectrum as well as their family. I am proud to have completed this vigorous certification, and honored to be able to help families with neurodiverse children, young adults, and adults all enjoy their vacation together. 

REVIEWS

Rating: 5.0
37 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 37 reviews

Most magical family vacation!
Reviewed By Kira J. - Laurel, MD | Traveled to Walt Disney World ~ Florida ~ USA
I was so impressed with Donna’s knowledge and expertise of Disney World! From booking a resort that fit our budget, to knowing the ins and outs of traveling with small children, Donna was amazing. Her guidance in choosing the best restaurants, including character dining, provided us with delicious food and incredible experiences for our family! We absolutely loved Akershus! We were able to get the most out of our time at each park and even relax! Whether you’re a repeat Disney visitor or a first-timer, I’m sure Donna will be able to make your vacation magical! We can’t wait to book with her again!
Donna DeGiacomo responded
"Kira, I love planning vacations for families and am fortunate to have been able to work with your family so much over the years. Here's to the next vacation!"
I would recommend this agent to my family and friends.
9 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Amazing weekend getaway
Reviewed By Jenna - Lansdale | Traveled to Key West ~ Florida ~ USA
Donna is top notch! I give her a price or a location and she runs with it. Always helpful in making a smart vacation choice. She is always warm and welcoming when you ask questions, even ones that you might think you should already know. She is always quick to respond and also give you helpful tips. She even checks in with you on the trip to make sure things are going smooth! I would never book with anyone other than her.
Donna DeGiacomo responded
"Jenna, you are too kind. It's always fun to help plan your vacations and I'm so pleased that you enjoyed your most recent cruise. Excited to plan your next adventure soon!"
I would recommend this agent to my family and friends.
10 of 14 people found this review helpful. Was this review helpful to you?YES|NO
First Time Disney Trip
Reviewed By Danielle - Pottstown, PA | Traveled to Orlando ~ Florida ~ USA
My husband and I decided it was time to plan a Disney trip for the kids. I had only been to Disney once when I was 4 years old and planning felt very overwhelming. Everyone I spoke to have different advice and different suggestions. Luckily I found Donna! Her enthusiasm and attention to detail were impeccable. She took her time to understand our families age range, interests and even food preferences. Any unplanned issue that arose Donna was there to solve it. She was honestly there from start to finish.

While in Disney my daughter got ill and Donna gave me step by step instructions to get the necessary medical attention.

We will definitely be using Donna again and I can’t recommend her enough!
Donna DeGiacomo responded
"Danielle, you are too kind. Disney really can be overwhelming, especially when everyone who has been previously shares their advice and planning tips trying to help, but muddying the water. I'm so glad that you reached out, and can't wait to plan a trip with you in the future that will hopefully be Flu-free! "
I would recommend this agent to my family and friends.
6 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Disney vacation!
Reviewed By Middersfamily - Elizabethtown, PA | Traveled to Orlando ~ Florida ~ USA
Donna is extremely helpful and was very knowledgeable with Disney. We used Donna's services for three trips.
Donna DeGiacomo responded
"Three trips already, Amy! Wow. It's so rewarding when clients come back to me vacation after vacation, and I can't wait to plan again with you soon!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Phenomenally organized week at WDW
Reviewed By Steph - Lawrenceville, Ga | Traveled to Walt Disney World ~ Florida ~ USA
Donna helped us organize and plan every day of our Disney World trip, which was critical since we had our 2 and 4 year old plus grandparents. She made recommendations based on OUR interests and really helped design the most ideal week ever. With so much going on at one park, it was helpful she was able to get us to all the places we all wanted to go (even knew the importance of pointing out restrooms and good places to find some quiet time with the kids!)
Donna DeGiacomo responded
"Disney with little ones is a WHOLE different experience, but one that every parent (and grandparent!) should have at least once. It was an honor to have been able to help your family enjoy that time together!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
IBCCES Certified Autism Travel Professional

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Beaches Turks and Caicos
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