River Cruise Specialist

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Lesley Cooley, Travel Agent in Toronto, ON

Lesley Cooley

Toronto, ON Travel Agent
Super Agent

Lesley Cooley

Toronto, ON · 12 Years of Experience

Cooley Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(23)
100% Recommended
Even though our trip to Spain was cancelled due to the pandemic, Lesley assisted my sister and I greatly with full refund process and wouldn't hesitate... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Netherlands, France, Spain, Portugal

Interests:

River Cruises, Food & Wine, Wellness, Groups, Women's Travel

Suppliers:

AmaWaterways, Avalon Waterways, Viking

About Me

The Amstel River in Amsterdam
The Amstel River in Amsterdam

I'm passionate about the whole river cruise experience and want clients to have the most wonderful vacation on the river of their choosing whether it's in Europe, Asia, South America or the Middle East.  I will help navigate the best option according to their budget and vacation style.

I have personally experienced river cruising and believe it's the most enjoyable way to travel the water in the world.  Only unpack once, experience the wonderful ports and enjoy the cuisine and entertainment onboard.

Let me help you create that next memorable vacation on the water.

REVIEWS

Rating: 5.0
23 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 23 reviews

Cancelled booking due to pandemic
Reviewed By Steph - Burlington | Traveled to Barcelona ~ Spain ~ Europe
Even though our trip to Spain was cancelled due to the pandemic, Lesley assisted my sister and I greatly with full refund process and wouldn't hesitate working with her in the future!
I would recommend this agent to my family and friends.
37 of 66 people found this review helpful. Was this review helpful to you?YES|NO
Flight cancellation and refund seamlessly managed
Reviewed By Sheila - Etobicoke | Traveled to Spain ~ Europe
Huge relief!!! I was so happy I decided to work with Leslie.

I had booked a flight to Barcelona with my sister through Leslie.

Air Canada cancelled the flights on April 30th, the day we were to leave, and COVID-19 was spreading throughout Spain.
My sister and I decided that instead of rebooking, it was wise to cancel the flights before COVID-19 continued to spread.

Leslie made sure that we received full refund for the flight, and for the insurance. She took charge of the situation, and managed the cancellation and refund very quickly and professionally.

I can't imagine now how stressful this situation would have been without Leslie in the picture.

Consider using Leslie if only because of the great service and security (piece of mind) you will have.

I would recommend this agent to my family and friends.
34 of 65 people found this review helpful. Was this review helpful to you?YES|NO
I recommend Lesley for all your travel needs.
Reviewed By Cathy - Toronto, Canada | Traveled to Europe
Lesley is my travel agent of choice. She is always available to discuss my travel needs and with her suggestions I get the complete vacation package. With her knowledge and expertise I get to tick off many destinations off my bucket list
I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Venice/Padova/Trieste/Vicenza/Verona
Reviewed By Peter & Sylvie - Toronto | Traveled to Venice | Italy | Europe
Lesley pulled together airfare, a great package of hotels in Venice and Padova as well as water taxi, a land transfer, a tour and a rail segment. She also gave us good info on restaurants and ticket purchase for a key attraction.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great job Lesley!
Reviewed By David S - Oakville ON | Traveled to Galapagos Islands | Ecuador | South America
Lesley did a fantastic job in keeping track of all of the moving parts of our complicated travel plans and ensuring that every item was properly addressed. When there was a problem with our hotel reservation in Quito, Lesley leapt into action immediately with the tour operator (outside of business hours) and took care of our accommodations.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Active & Adventure Travel Specialist: During this certification program Travel Agents study several components including: Understanding the Active & Adventure Travel Customer, Destination Knowledge, Active & Adventure Travel Experiences, ATTA Travel Resources, Active & Adventure Preferred Suppliers, Case Studies and a Marketing Plan. This is a two-year study program.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
TICO Certified
Avalon Waterways Specialist
AMA Waterways Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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