She's Simply the Best!
Reviewed By RWolff - Coral Springs | Traveled to Florida | USA
I cannot thank my Lacey with OohLaLaLacey Travels enough for what she did for my daughter and her friend today. After a last-minute flight cancellation in the early hours of the morning and a stressful overnight delay due to weather, she acted immediately ( 6 am) and secured a same-day route home with only a couple seats left! The whole situation was swiftly taken care of within minutes. As a mom miles away, her calm, quick support meant everything to me.
If you’re looking for someone who will treat your family like her own and show up when it matters most, Lacey is the one. She truly goes above and beyond, and I’m so grateful. She's simply the best!????? We will absolutely continue using your services—thank you for everything, Lacey! ?????
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family vacation
Reviewed By Vaca Dad - Monroe, WI | Traveled to Costa Rica | Central America
Lacey has been planning & booking our vacations for several years now. We give her the location, budget and excursion list and have not been disappointed once.
Being a business owner myself, I know the demands and pressure of fulfilling my clients request and see how Lacey goes above & beyond with every trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best experience ever!
Reviewed By TravelTasha - Madison, WI | Traveled to Las Vegas | Nevada | USA
Lacey was amazing to work with—organized, responsive, and answered all our questions. She took all the stress out of everything and made sure every detail was covered. Our trip was even better than we could have imagined. If you want your travel planned perfectly, this is your gal!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best ever!
Reviewed By TopFan123 - Orlando, Florida | Traveled to Florida | USA
Lacey is a wealth of knowledge! Very attentive and patient! Wonderful customer service! I will not use anyone else!
She communicated with us in a clear and concise manner, which made the travel process seamless.
We provided her with our dates, budget, and top priorities and she took care of the rest. She sent us three options with an explanation for each of her picks and we selected our top choice. Her input was invaluable.
Our most recent trip to the beach was flawless. The hotel was gorgeous, right on the beach with a huge room. They greeted us with champagne and even allowed us to check-in the morning we arrived. I cannot recommend her enough.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Experience
Reviewed By Justafan - San Diego | Traveled to Curacao | Netherlands Antilles | Caribbean
I was recommended Lacey through a friend who had a great experience. I was hesitant at first because I normally book my own trips but I took a chance & I’m glad I did. Listen! All I had to do was show up! Everything thing was perfect..from the flight to airport pickup to the hotel and excursions! I just wanna say..she’s good because I normally dnt take the time to leave reviews! Take the chance travel with LACEY!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!
Reviewed By Laceyfan123 - Monroe | Traveled to Costa Rica | Central America
Lacey was super helpful and patient, definitely recommend!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Very fun trip
Reviewed By AgentFan124 - monroe wi | Traveled to Maine | USA
Planned very fun things for us to do
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Newbies with Limitations
Reviewed By KT&DD - Mt. Horeb, WI | Traveled to Punta Cana | Dominican Republic | Caribbean
After nearly 15 years together my partner and I had never taken a vacation. Lacey was instrumental in making it happen! We had limited funds and not a large window for travel time or preplanning and no destination in mind other than someplace with sunshine and sand. She provided options within our budget and time frame and helped create beautiful and seamless trips for two consecutive years. She was always accessible and provided the necessary “hand holding” through the process and helpful tips and welcomed surprises at our destinations. Highly recommend!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Service and Seamless Planning
Reviewed By Talisha - Chattanooga,TN | Traveled to Dominican Republic | Caribbean
Working with Lacey Stefenel was a wonderful experience. She was attentive, professional, and highly responsive throughout the planning process, ensuring every detail was thoughtfully handled. The trip was seamless and exceeded my expectations. I would gladly recommend Lacey to friends and family and look forward to working with her again.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family Vacation
Reviewed By Busy Mom - St Petersburg | Traveled to Florida | USA
Planning a trip that keeps everyone happy—from the kids to the grandparents—used to be a headache, but OohLaLaLacey Travels changed everything. Lacey has an incredible knack for building personalized itineraries that actually have something for everyone.
She perfectly balances high-energy adventures for the kids with much-needed relaxation for the adults. Every detail, from the room setups to the specific activities, is handled with so much care and expertise. Lacey does all the heavy lifting. If you want a trip where the entire family actually gets to have fun, book with Lacey immediately! She simply is the best ??
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Would absolutely refer … 10/10
Reviewed By Brueg - Monroe WI | Traveled to St. Thomas | Virgin Islands | Caribbean
I had a great experience working with Lacey for our last trip!
It is clear that Lacey has a passion for travel. I felt as if she planned our trip to the same high standard she would expect for herself. She goes above and beyond and you never feel like you are just another booking!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Booked our cruise!
Reviewed By Josh - Minneapolis mn | Traveled to Cozumel | Quintana Roo | Mexico
Provided quick help and friendly! I’d recommend them to anyone!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Motorcycle trip to The Ark and Creation Museum
Reviewed By Kathy - Juda Wi | Traveled to Aberdeen | South Dakota | USA
We knew where we wanted to visit and told Lacey our ideas and she planned a great getaway from destinations to out of the way eateries. Lacey had our motels booked and our daily itineraries planned for us. It was a fun trip. Lacey took care of everything!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Going on a trip
Reviewed By Dani - Monroe Wisconsin | Traveled to Florida | USA
Nice and easy trip planning. Quick an was a fun time.
Lacey Stefenel responded
"Thank you for your kind review. It was an absolute pleasure working with you and I look forward to the next trip! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Smooth sailing!
Reviewed By Angelique - Portland | Traveled to Maine | USA
I wouldn't trust my travel to anyone else! We tell her where we want to go, our budget, fun things we like to do and she does the rest. Friendly and thorough!
Lacey Stefenel responded
"Thank you for your kind words and for trusting me with your travel plans! It's truly rewarding to know I have made the planning process easy and enjoyable for you. I love bringing travel visions to life and can't wait to help you plan your next adventure! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO