First time travel agent
Reviewed By Amildenb - Cancun | Traveled to Mexico
First time using a travel agent. Got a great deal on Mexico. Accommodation, flights, and transportation was arranged for our 3 household group of 7.
✓ I would recommend this agent to my family and friends.
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Amazing Vacay
Reviewed By GingrSnaps - Carretera Las Morlas Km 14.5, Autop. Sur, Varadero | Traveled to Varadero | Cuba | Caribbean
My friend and I (along with our two 14yr. olds) just returned from an absolutely wonderful stay at Starfish Varadero in Varadero, Cuba, and it met all of our expectations.
From the moment we arrived, we were welcomed with genuine warmth, kindness, and hospitality that made us feel right at home.
The resort itself is smaller but beautiful—well maintained grounds, a stunning beach (which is an understatement), comfortable rooms, and a relaxed, joyful atmosphere. The staff were consistently friendly and attentive, always going out of their way to ensure we had everything we needed.
The food was ok-if you like fish, well then, you're in luck! (I would recommend traveling with lots of snacks though). Every day felt effortless and stress-free.
A special shout-out also goes to our amazing travel agent, Latoya with VIP Travel, who was incredibly patient, knowledgeable, and supportive throughout the entire planning process. Her guidance and attention to detail made this trip seamless from start to finish, and we truly couldn’t have had such a smooth and enjoyable experience without her.
This vacation was everything we hoped for and more, and we’re already dreaming about our return. If you’re considering a trip to Varadero, I would recommend Starfish Varadero—it was an unforgettable experience all around.
✓ I would recommend this agent to my family and friends.
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Making Memories!
Reviewed By Amanda - Edmonton, Alberta | Traveled to Varadero | Cuba | Caribbean
Our trip to Cuba at the Starfish Varadero Resort was nothing short of AMAZING! We had the best time and created so many unforgettable memories with our kids—so many laughs, special moments, and pure family fun. The beach and ocean were absolutely spectacular, with crystal-clear water and breathtaking views that we couldn’t get enough of. A huge shout-out and thank you to Latoya, our incredible travel advisor and agent! She made everything so easy and stress-free, and thanks to her, this trip was truly perfect from start to finish. We are beyond grateful and can’t wait to book our next adventure with her! ?????
✓ I would recommend this agent to my family and friends.
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Fantastic Trip
Reviewed By Alice - Fort Assiniboine, Alberta | Traveled to Kona, Hawaii | Hawaii | USA
Highly recommend Latoya as a travel agent,, Just got back from a fantastic vacation, January 2026, from Kona, on the big island of Hawaii ??, she went above and beyond to make it happen, and works 24/7 to please our group of fantastic people ??
✓ I would recommend this agent to my family and friends.
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20 year return!!!
Reviewed By Fershell - Fort Assiniboine, Alberta | Traveled to Kona, Hawaii | Hawaii | USA
We wanted to go back to Kona, Hawaii! It has been 20 long years since we’ve been there! We were there for our honeymoon in 2006! Latoya helped us plan, organize, asked questions, answered questions and was very patient with our group of 11 people. Once we arrived we noticed the place we were staying at was a tad dirty, and had cock roaches….eew! The next day we went to the front desk who were very accommodating and had a company come in and spray! The next night more cock roaches were turning up but this time they were half dead! I called Latoya the very next morning telling her all about the bugs, how no one is sleeping and we also found mouse droppings! Latoya told us how this was unacceptable and how sorry she was for recommending this place had she had known this she would have never done so! I told her not to apologize, other than the bugs this place and its surrounding were amazing! She let me go and within 1 hour had us moved to this absolutely gorgeous place (same resort) with ocean front it was gorgeous!!! She had them waive our cleaning fee on top of this! We now thank the cock roaches because if it weren’t for them…and Latoya of course we would have never seen the beauty of the whole resort! Latoya was there for all of us 24/7, making sure everything was to our standards and if we needed anything just to ask her! We just got back from Hawaii and already miss its beauty so very much!
Latoya from all of us here we want to thank you from the bottom of our hearts for the BEST trip ever! We will be planning our next trip to Hawaii very soon!
We give Latoya 10 stars ?? out of 10!!!!
Highly recommend her!!!!!
✓ I would recommend this agent to my family and friends.
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Mexico 2025
Reviewed By Dakota - Grimshaw | Traveled to Mexico
We booked our Mexico trip with Latoya back in March, and she was absolutely wonderful to work with! We’re a party of 9 and knew which resort we wanted, but Latoya handled everything else—private transportation, medical insurance, and more. She was always quick to respond and provided clear, informative answers to all our questions. We just returned from Mexico, and everything went perfectly thanks to her! We will definitely recommend Latoya and use her services anytime we can.
✓ I would recommend this agent to my family and friends.
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Amazing Family Vacation!
Reviewed By Brianne - High Level, Alberta | Traveled to Punta Cana | Dominican Republic | Caribbean
Latoya made the entire booking process unbelievably smooth. She listened carefully to what I wanted and offered multiple options that fit exactly what I was looking for in several different destinations. Once a Resort was chosen, she took care of booking multiple rooms as well as airport transfers, sent reminders and tips and followed up to ensure that we had an amazing time!
✓ I would recommend this agent to my family and friends.
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Such a great experience!
Reviewed By letmecount123 - Calgary, Alberta | Traveled to Costa Mujeres | Quintana Roo | Mexico
After 10+ years of solo travel, it was overwhelming trying to book a vacation as a newish family of 4.
Latoya totally took the stress out of booking a last minute trip over NYE 2025 for us. She narrowed down the choices in our budget, preferred flights and destinations, and made booking easy!
Communication was mostly done by text and email which is 100% helpful with young kids and she was always timely and easily reached.
We really enjoyed the excursion Latoya recommended and we were treated A+++ on the excursion itself, with the guide even making an extra out of the way stop to show our young daughter some monkeys!
It was super handy to have the little planning documents sent ahead as well as there were a few things I had forgotten about when traveling to Mexico (exit tax, etc.)
Also appreciated that Latoya kept in touch during the trip via What's App and continued to check in with us after! Her follow up is great but not pushy.
We got engaged on this particular trip (was a surprise to me!) and we appreciate that Latoya has followed up with promotions for a destination wedding if we decide to go that route.
Overall, you won't be disappointed. Latoya was great and we'll definitely be using her for our next vacation and I've already referred some friends.
✓ I would recommend this agent to my family and friends.
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Holiday Mexico
Reviewed By Rose 2020 - Alberta | Traveled to Puerto Vallarta | Jalisco | Mexico
The experience was amazing. Awesome time would go again.
✓ I would recommend this agent to my family and friends.
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Great agent
Reviewed By Northcouple 123 - Alberta | Traveled to Mexico
We have used Latoya for a couple trips now and she is excellent at what she does. We call her and tell her what we want and when and she does her magic and finds us a great destination and trip. She is always there to answer questions before during or after the trip. Makes things worry free She knows her stuff
✓ I would recommend this agent to my family and friends.
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Las Vegas Fun!!
Reviewed By FanForFun - Nampa, Alberta | Traveled to Las Vegas | Nevada | USA
We had a great time in Vegas and Latoya was super helpful in getting us there. She found the best rates for our schedule at hotels near the area we wanted to be and with flights that worked best for us. I especially liked her friendly quick responses to any questions or concerns that came up and her genuine concern that we had a great vacation. It feels great to have someone in your corner knowing she would be there to offer advice and help problem solve before and during your trip.
✓ I would recommend this agent to my family and friends.
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Best trip ever
Reviewed By Amanda - Rome | Traveled to Italy | Europe
Booking with Latoya made the trip go so smooth
✓ I would recommend this agent to my family and friends.
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Amazing trip to Punta Cana
Reviewed By Cheryl - Waterloo ontario canada | Traveled to Punta Cana | Dominican Republic | Caribbean
Latoya is always amazing to work with. She is very patient with all the questions I had and very informative when I had issues arise out of our control. She is always very quick to reply to my messages and provided honest opinions/suggestions
Will definitely continue to use her as our travel agent
✓ I would recommend this agent to my family and friends.
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Honeymoon
Reviewed By Courtney - Kona | Traveled to Hawaii | USA
Latoya booked our honeymoon for us and it made the trip easy and stress free!
✓ I would recommend this agent to my family and friends.
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Excellent service with Latoya
Reviewed By Lihar01 - Port Elgin, Ontario | Traveled to Mexico | Mexico
We’ve booked numerous trips with Latoya now. She’s provided us exceptional service, is very responsive; replying to emails or requests the same day. Latoya works hard to find us the best deal possible whether it’s a resort, private shuttle or lounge passes. We would not hesitate to recommend Latoya to our family and friends.
✓ I would recommend this agent to my family and friends.
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Latoya knows her stuff :)
Reviewed By Pacific Lover - Akumal | Traveled to Mexico
Latoya is very knowledgeable and has precise info of the Bahia Principe properties in Caribbean Mexico
✓ I would recommend this agent to my family and friends.
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