Picky First Time Cruisers
Reviewed By Laura Barber - Greenwood, IN | Traveled to Dominican Republic | Caribbean
My best friend and I like to travel together, but getting around in rental cars in unfamiliar areas and on unfamiliar roads has become increasingly stressful. So we wanted to see how we liked cruising. I searched for a travel agent near my home, and landed on Caldwell Travel. They had great reviews and had been in business for a long time, so we called to get more information and were connected with Dina Vaught.
There is so much we could say about this travel agency and Dina: professional, kind, knowledgeable, available, and patient are all words we would use. Dina was pleasant and genuine from the very beginnning. She listened to what we thought we wanted, and provided us with ample choices that fell in the time frame we could travel and within our budget. She knew of and applied upgrades that we didn't even know existed. She was flexible and responsible to let us set up a payment plan, and she charged the correct amounts on the agreed upon days. Her communication was timely and her responses were quick. She answered so many questions for us!
We learned on this trip that cruising may not be our preferred way to travel, but this was NOT a reflection on Dina or her work for us. In fact, we are interested in trying a land tour, and we have asked Dina to guide us with her expert advice.
As far as we are concerned, we have our travel agent. There is no need to look anywhere else, and we are looking forward to making many more friend getaway memories with Dina's help.
✓ I would recommend this agent to my family and friends.
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Great Get Away!
Reviewed By Sterling Law - Indianpolis | Traveled to Atlanta | Georgia | USA
Dina did a fine job: helpful & knowledgeable. The places she booked for us were very nice and met all of our expectations. We couldn't have done it without her help.
✓ I would recommend this agent to my family and friends.
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Perfectly Planned Trip
Reviewed By Thankful - Indianapolis Indiana | Traveled to Europe
My wife and I scheduled a European vacation and transatlantic cruise home that entailed a lot of intricate scheduling. Dina pulled it off flawlessly. Highly recommend!!
✓ I would recommend this agent to my family and friends.
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Vegas baby
Reviewed By Rock - Indianapolis | Traveled to Las Vegas | Nevada | USA
I m not the easiest to work with. We had to make some changes and she was awesome.
✓ I would recommend this agent to my family and friends.
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Great tune In Vegas
Reviewed By Rock - Indiana | Traveled to Las Vegas | Nevada | USA
This was my first trip in a long time she took time to explain everything to me.
I would definitely recommend her again she is a true professional!!
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By 123 - Indianapolis | Traveled to Hawaii Island | Hawaii | USA
Was a great time
✓ I would recommend this agent to my family and friends.
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Wonderful vacation!
Reviewed By Sealee4 - Indianapolis | Traveled to Washington D.C. | District of Columbia | USA
Dina did a great job handling the details of our trip. She returned emails quickly. Her knowledge of the city helped so much in our planning.
✓ I would recommend this agent to my family and friends.
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Birthday celebration
Reviewed By Happy to go - Indianapolis Indiana | Traveled to Rhode Island | USA
For one aspect of our trip, She thought of details we hadn’t considered for transportation from airport to hotel which was exactly what we needed.
✓ I would recommend this agent to my family and friends.
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Exactly what we needed!
Reviewed By Rom - Greenwood | Traveled to Bahamas | Caribbean
Dina was fantastic to work with as we had a diasbled first time cruiser with us. She asked questions to know exactly what his needs were and did everything possible to ensure he would enjoy this trip. We all did. Highly recommend working and booking with Dina!
Dina Vaught responded
"Thank you! It was a pleasure working with your family. "
✓ I would recommend this agent to my family and friends.
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Great trip planner
Reviewed By Sue - Greenwood Indiana | Traveled to Alaska | USA
Dina helped schedule our fantastic trip to Alaska. Included was air, car rental options, extra hotel nights, tour
✓ I would recommend this agent to my family and friends.
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Hawaii Vacation
Reviewed By Family - Indianapolis, IN | Traveled to Hawaii | USA
Dina Vaught has been awesome with helping plan our first vacation to Hawaii. We had a hiccup when my husband was in a motorcycle accident and she got everything rescheduled for us in a flash.
Dina Vaught responded
"Unfortunately accidents happen! And a BIG part of travel planning is making sure clients have the flexibility to make changes to their travel plans when life happens. Thanks for the great review! You're going to have a great time in Hawaii!"
✓ I would recommend this agent to my family and friends.
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LWR 40th anniversary trip to Cancun
Reviewed By LWR - Indiana | Traveled to Cancun | Quintana Roo | Mexico
I wanted to send you a note of appreciation for putting together our anniversary trip! It was a trip of a lifetime that everyone enjoyed! The resort exceeded my expectations and was so beautiful! It was a great choice to give everyone plenty of food, entertainment and pool options. I was very much impressed with the resort, transportation promptness etc. I was super proud when we arrived in Mexico, and we see LWR logo signs for the guide to the bus and our logo on the windshield of the bus! Pretty cool moment. Anyways, thank you again! It was amazing!
Dina Vaught responded
"I had a great time putting this trip together for you! I'm so glad you had an amazing time!"
✓ I would recommend this agent to my family and friends.
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Awesome Company Anniversary Trip
Reviewed By Fan032025 - Greenwood, Indiana | Traveled to Cancun | Quintana Roo | Mexico
Dina was just a joy to work with. I travel a lot, but this was for my entire company. It was so wonderful to have Dina just handle everything for all our employees. We will most definately use Dina and Caldwell Travel again when planning our next company trip.
Dina Vaught responded
"What an amazing company to reward your employees with an all expenses paid vacation!! Thank you for allowing me to be a part of it.
"
✓ I would recommend this agent to my family and friends.
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Italy Trip
Reviewed By Wagners - Indianapolis | Traveled to Venice | Italy | Europe
Dina has gone over and above to plan our first trip to Venice!!! Dina is very personable and guides us through the planning and reservations. We could not have done it without her!!!
Dina Vaught responded
"Thanks so much! You are going to have an amazing time in Venice!"
✓ I would recommend this agent to my family and friends.
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Great service!
Reviewed By KB - Indianapolis | Traveled to Newfoundland | Canada
She was helpful in booking last trip, and helped in adding a friend to my next trip, and adjusting my travel account.
Dina Vaught responded
"I am here to help! Thank you for taking the time to write a review :)"
✓ I would recommend this agent to my family and friends.
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Vegas bound
Reviewed By Rock - Indianapolis | Traveled to Las Vegas | Nevada | USA
Very very helpful. Would not go anywhere else.
She was awesome
Dina Vaught responded
"Thank you so much! Happy Holidays! "
✓ I would recommend this agent to my family and friends.
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Disneyland First-Timers!!!
Reviewed By Cassidy - Bargersville , IN | Traveled to Disneyland ~ California ~ USA
Dina was very easy to work with! She was responsive and helpful. I highly recommend working with Dina.
✓ I would recommend this agent to my family and friends.
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Ancient Greece and Roman Architectural wonders.
Reviewed By Tom A. - Greenwood, IN | Traveled to Europe.
Dina was extremely helpful in planning our Viking Cruise and keeping us informed of all the details in order to make everything go smoothly.
Dina Vaught responded
"Thanks for the great review! Viking makes it easy. "
✓ I would recommend this agent to my family and friends.
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