The perfect quick getaway
Reviewed By Sunseeker - ON | Traveled to Cancun | Quintana Roo | Mexico
Kate was so helpful for planning our trip! She took the aspects of a quick vacation we were looking for and was able to find us a perfect place. Plus, she was incredibly organized which meant we could just relax and let her take care of everything. We will definitely seek her guidance out for our next trip!
Kate Andrews responded
"Thank you so much, how much fun it is to hop on a plane and have your feet in the sand hours later? I am so thrilled you had a great vacation!"
✓ I would recommend this agent to my family and friends.
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Girls Trip 2025
Reviewed By Senseimommy - London, Ontario | Traveled to Walt Disney World | Florida | USA
Kate was (is) and amazing agent. Not only is she extremely knowledgeable of the parks, restaurants, hotels, things to do, go and see. If she was asked aquestion by my friends and/or me that she was not 100% sure, she would tell us so(we appreciated her honesty), research then get back to us as a whole group by email with the answer. She advised how and where and when and even why we should go/do things. And she wasn't wrong! We had an amazing time!! I wonder if Walt Disney World has recovered from 5 middle-aged "let's go!!!" women? Lol
This is a trip we will have a hard time forgetting, a lot to do by Kate's help.
Kate Andrews responded
"LOL Walt Disney World will never be the same in the best way! Your group really made me smile and I hope to travel in similar fashion to your group with my friends! Thanks for including me, Kate"
✓ I would recommend this agent to my family and friends.
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Best first cruise ever!
Reviewed By Kristyn M - Delhi, Ontario | Traveled to Europe
Kate was efficient, knowledgeable and incredibly helpful when booking my first cruise with virgin. If you’re looking for a travel agent who cares and is willing to answer any questions you have then look no further. She was fantastic and I look forward to working with her on other vacations.
Kate Andrews responded
"Thanks Kristyn, I knew you were going to love Virgin Voyages and had a great time planning with you. Can't wait to do it again!"
✓ I would recommend this agent to my family and friends.
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Wonderful family memories created!
Reviewed By Nora - Innerkip, Intario | Traveled to Orlando | Florida | USA
Kate at Playcation Travel was fantastic in helping us plan our first family trip to Disney! She helped us understand all of the details that need to be considered when making the most of a trip to Disney. She was super helpful in answering our many questions and knew a lot about planning meals around our daughters dietary needs. We would definitely recommend Kate to other families!
Kate Andrews responded
"Thank you so much for taking the time to leave me a review - I am SO happy you had a great trip and wonderful memories to hold on to!"
✓ I would recommend this agent to my family and friends.
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Wonderful Disney cruise!
Reviewed By MegB - St. Thomas ON | Traveled to Bahamas | Caribbean
Kate helped our family plan our first ever Disney cruise. She was very friendly, knowledgeable, and responsive when we had questions and bookings that needed to be addressed in a timely manner. She even left a message for us in our stateroom, wishing us a great trip.
Kate Andrews responded
"I was so excited to help you plan a quick getaway! And what a cruise you chose - no doubt it was going to be an action packed, magical time. I am so glad we connected. "
✓ I would recommend this agent to my family and friends.
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Found us the perfect trip!
Reviewed By DesperatelySeekingSunshine - Ontario | Traveled to Barbados | Caribbean
Such a great experience working with Kate to plan our family trip! She asked all the right questions to narrow down the perfect trip! We had the best time! Highly recommend Kate! She is very knowledgeable and attentive! Thank you for high level of service!
Kate Andrews responded
"Searching for the *perfect fit* for your vacation is my mission! I enjoyed learning about what your family wanted, and finding a match. I am so glad you enjoyed some gorgeous beaches. Looking forward to more planning together!"
✓ I would recommend this agent to my family and friends.
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Most MAGICAL Experience
Reviewed By sav - London, Ontario | Traveled to Orlando | Florida | USA
Planning a trip to Disneyworld seemed overwhelming and difficult. We have always booked trips ourselves thinking booking with a travel agent would cost more. Turns out that’s not the case! My husband and I decided to plan a trip to Disney and asked around for the best way to plan this trip! I kept hearing the recommendation for Playcation travel - Kate. We took the leap and I sent an email to Kate who responded very quickly, we met with Kate for coffee to discuss budget, must-haves/dos and hotel options. From the very beginning Kate’s knowledge and bubbly personality assured us we were in good hands. She gave us multiple options within our budget, and never pushed us to expand our budget. Kate was able to check all our boxes and stayed UNDER budget! We felt she went above and beyond getting us the best deal and giving us amazing recommendations and tips for our trip. Any questions we had, Kate was either an email or text away. She always responded quickly and was always happy to assist
Kate Andrews responded
"Thanks so much for taking the time to write this review, I am so glad you had a magical trip. I am also so glad you took the leap to used a travel agent because it was so much fun assisting you getting to know your family."
✓ I would recommend this agent to my family and friends.
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Game Changer Travel Agent!
Reviewed By Colleen G. - St. Thomas, ON | Traveled to Walt Disney World ~ Florida ~ USA
With the plethora of knowledge and planning needed for Disney, we talked with several companies’ travel agents; thank goodness we found Kate! Immediately, she told us about changes to park hours --something the other agents hadn't known. Kate asked us details about our family, what kind of experiences we wanted, so that she could help us get the most out of our vacation. Kate was open to communicating in various ways: in-person, phone, text, email, etc. which made communicating with her easy, and she always responded to our questions, no matter how trivial they were. With Kate's skill, she found us an upgraded resort that fit perfectly into our budget! Kate also supplied a detailed package with every kind of information imaginable: parks, dining, weather, what to pack, etc. She even took time out of her own Disney vacation to message us with new tips and tricks. We are so grateful we found Kate—she turned an overwhelming process into a well-organized, and magical vacation for
Kate Andrews responded
"Aw you guys were so much fun to plan with! Your enthusiasm to experience all that Walt Disney World has to offer had me excited to go on a trip. Truly my pleasure to plan with your family and I am looking forward to your next adventure."
✓ I would recommend this agent to my family and friends.
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Amazing First Family Trip !
Reviewed By Tired but happy Turner’s - St Marys, Ontario | Traveled to Orlando ~ Florida ~ USA
I was grateful for Kate in helping us navigate our first family trip to Disney/Universal. We ended up visiting 6 parks in 4 days!! There is so much to consider and Kate made this experience much easier for us. She was extremely responsive to requests to chat by phone, she made herself available to us when questions arose and made sure we had a colleague contact when she was not available. My granddaughter has Autism so we were also trying to ensure our experience met her needs without being too overwhelming. Kate was well versed in this area as well and provided us with the guidance we needed for our trip to be as successful as it was. To sum up our experience “Kate was amazing!” comes to mind. I highly recommend working with Kate.
Kate Andrews responded
"Thank you so much for your review - it was a joy to think about your trip with your adult kids and how special it was going to be for everyone. I am also really glad to share any learnings I have had from my own son with special needs with any family who can benefit. I am glad it was a success with all you conquered at both theme parks! "
✓ I would recommend this agent to my family and friends.
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Mother-Daughter Disney Trip
Reviewed By Whitney B - London ON | Traveled to Walt Disney World ~ Florida ~ USA
Kate was incredibly kind and helpful throughout the entire process of planning our trip. She was always easy to get in touch with and she was happy to answer the many questions we had. She even shared helpful tips and tricks to help our trip run smoothly and give us some special moments that we otherwise would not have known about!
Kate Andrews responded
"Thanks so much - it was a lot of fun planning with you. I loved the thought of a mother - daughter trip (can't wait to do this with my own little mini me) so I fully enjoyed the process!"
✓ I would recommend this agent to my family and friends.
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Family Vacation
Reviewed By Jaime - St. Thomas, On | Traveled to Universal Orlando ~ Florida ~ USA
Kate at Playcation was amazing! She helped us find the best deal for our family. She answered all my questions and when she wasn’t 100% about certain things she reached out to colleagues to ensure we had the proper information!
Kate Andrews responded
"Thank you so much - your children were at such a great age to enjoy all that Universal Orlando has to offer and I was excited for your trip!"
✓ I would recommend this agent to my family and friends.
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Most Magical Vacation Ever!!!
Reviewed By Katherine - St. Thomas, ON | Traveled to Orlando ~ Florida ~ USA
Kate at Playcation was so fabulous and so responsive from start to finish as we planned our amazing Disney family vacation! She had answers to all my questions, big or small, made super helpful suggestions and recommendations, and even calmed me down and reassured me when I was anxious about any part of the planning or travel. She booked our resort accommodations, made sure we were able to secure difficult to get dinner reservations, talked us through an ideal Disney schedule, and even made sure airport transfers were booked! We definitely could not have planned such an amazing trip without Kate!!! Highly recommend contacting her if you are even thinking of Disney!!! She is the best! Kate, thank you so much for making our vacation so magical! The kids had the most wonderful time, and I'm pretty sure we hit virtually every ride at all four of the parks (and some rides we were able to do twice!)!!! Couldn't have done it without you!!!
Kate Andrews responded
"WOW! I am so happy that your family had such a wonderful time in Walt Disney World. I am so glad that you let me be a part of it. Your family was so enthusiastic and committed to having the BEST time so I am not surprised it all worked out magically! Thank you so much for taking time to leave a detailed review."
✓ I would recommend this agent to my family and friends.
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Fun trip with a group of friends
Reviewed By Angela - St, Thomas | Traveled to Puerto Morelos ~ Quintana Roo ~ Mexico
Kate made herself available for questions and problem solving from the early stages of our vacation planning until we returned home. She responds quickly and never appears inconvenienced. She is organized and detail oriented. She was also a strong advocate for our group when the vacation company tried to take advantage of us. I highly recommend Kate.
Kate Andrews responded
"Thank you so much Angela! It was my pleasure to arrange your vacation; and I am so glad you had a great time."
✓ I would recommend this agent to my family and friends.
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Fantastic Experience
Reviewed By Laurina - Union, ON | Traveled to Puerto Morelos ~ Quintana Roo ~ Mexico
Kate went above and beyond for us on this adventure, her tenacity was greatly appreciated and she saved us a ton of money.
Kate Andrews responded
"Thanks Laurie! Your gang was so much fun to work with - it was an experience I will not forget ;) Sincerely, Kate"
✓ I would recommend this agent to my family and friends.
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Magical Vacation
Reviewed By Mizerdiz - Ontario | Traveled to Orlando ~ Florida ~ USA
Kate was amazing to deal with, answered all my questions, she took time out of her own holiday to accommodate our needs.I would highly recommend Kate for your Disney vacation... My Grandchildren didn't want to come home... lol If they ever go back to Disney Kate will be our go to person 100 percent. Thank you for everything you did for my grandchildrens dream vacation ??
Kate Andrews responded
"April you were an absolute joy to work with! Being able to help you share Disney magic with your family was MY pleasure. Thanks for the kind words and truly your pride and love for your grandkids made it enjoyable for me. Wishing your crew nothing but happy days and lots more Disney in the future! Kate"
✓ I would recommend this agent to my family and friends.
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Epic fun for all!
Reviewed By Bevy - London Ontario | Traveled to Chicago ~ Illinois ~ USA
Kate really took into account all of the travel needs of our diverse group. She offered options (activity and financial) so we could reach a common consensus.
Kate Andrews responded
"Thank you, I enjoyed working with your fun group!"
✓ I would recommend this agent to my family and friends.
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Wonderful tjme
Reviewed By Andi - Saint Thomas, Ontario | Traveled to Orlando ~ Florida ~ USA
Kate was extremely helpful with planning our first Disney trip as a family. She was very responsive, knowledgeable and down to earth!
Kate Andrews responded
"I had so much fun planning with you and your daughter! Her excitement and interest in all of the details warmed my heart. So glad you had a great time."
✓ I would recommend this agent to my family and friends.
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Stress free travel planning with Kate!!
Reviewed By Cassandra - St.Thomas, Ontario | Traveled to Dominican Republic ~ Caribbean
Kate was amazing to work with! Kate communicated effectively and was quick to offer additional support. She did all of the work so we could just show up on our vacation, making it stress free! Kate listened to our requests and interest, and made sure to find the perfect fit for us. I will be reaching out to Kate again in the future.
Kate Andrews responded
"Thanks Cass! You and Hayden are the sweetest couple. Can't wait to look for the next adventure for you."
✓ I would recommend this agent to my family and friends.
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Caring and thorough!
Reviewed By Nessa - Niagra, Ontario | Traveled to Chicago ~ Illinois ~ USA
Kate is so lovely to work with. She genuinely cared about each one of our needs and wants for traveling together in a large group, and put it all together for us. Thanks Kate!!!
Kate Andrews responded
"Your were a great and fun group to work with! My pleasure!"
✓ I would recommend this agent to my family and friends.
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Magical Vacation!
Reviewed By disneyfan123 - St Thomas ON | Traveled to Florida | USA
Kate Andrews helped us plan our first Disney vacation! We just got back and had an amazing time. Kate was an asset to our trip planning, finding budget friendly options and helping with so many tips and tricks for our stay. She helped plan our our lightning lanes and gave suggestions on activities our kids would enjoy based on their interests! Kate went beyond just booking our trip but ensured our trip went as smooth as possible. Highly recommend!
✓ I would recommend this agent to my family and friends.
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