Elisa De Melo, Travel Agent in Fall River, MA

Elisa De Melo

Fall River, MA Travel Agent

Elisa De Melo

Fall River, MA · 7 Years of Experience

Columbia Travel, a Travel Leaders Network Affiliate Agency
5.0
(4)
100% Recommended
Elisa was wonderful! Proactive and knowledgeable. She was funny, full of positive energy and had a kind heart. She was a wonderful leader, opening each morning... Read More >

Areas of expertise

Destinations:

Mexico, Portugal, France, Italy, England

Interests:

Escorted Tours, Solo Travel, Beach Vacations, European Culture, Luxury

About Me

Europe and Mexico Travel Specialist

HI! I'm Elisa. I have been an avid traveler all my life and have visited yearly almost every country in Europe since the age of 10. Born and raised in Mexico and having dual citizenship, I understand both the American and the Mexican cultures and I am able to provide an insiders point of view, along with vast travel tips and experience for your travels to Mexico.

While studying at Harvard I met my husband, which was the main reason why I married into the travel business. His grandfather started several travel agencies in Massachusetts, one of them was later run by his parents and now it is run by my husband and I. Before we took over the company, my husband launched our Tour Operator and when we took over, we launched Azur Portugal, which is based in Portugal and Azur Mexico.

Our team both in the USA and Portugal are energetic and young people that proudly represent our companies values, are customer service oriented and will go above and beyond to make your travels memorable.

As a travel agent, I provide personalized travel planning for individual, couples, families, and groups. I grow my business with referrals from my clients, which I believe is a sign of their satisfaction and confidence in my services. In regards to our companies: 

  • Azur Travel (previousl Columbia Travel) is a Travel Agency focused on creating any type of vacation, cruises, tours all over the world. 
  • Tour Azores has been established as one of the best Tour Operators of Portugal, Azores and Madeira in North America.
  • Azur Portugal, our youngest venture, is rapidly and steadily growing, offering unique and unconventional experiences in Azores, Madeira, and mainland Portugal.
  • Similarly, Azur Mexico promises to provide you with an extraordinary Mexican adventure from an insiders point of view, so you can truly experience the culture.

If you are in need of help from an experienced travel professional, that has a customer's point of view, you are at the right place. Let us know what do you like and what you are looking for and we will make sure to find you the best available experience according to your style and budget. From luxury to budget, we have done it all. We are passionate about travel and we know how important it is to have a chance to disconnect from daily stress, explore and learn about new places. 

Life is short, enjoy the trip!

Additional Languages
French,
Italian,
Spanish

Client testimonial Google review

Elisa de Melo did an incredibly wonderful job every detail, from the special flight seating requests, ground transportation, the special requested tours, hotel accommodations, train tickets, stadium tour and restaurant suggestions was perfectly timed and precisely executed.My family and I are grateful to Elisa, particularly, considering how much we packed into 10 days; we covered a lot of ground effortlessly, thanks to her and the team. Impressive and flawless is how I would describe our experience …

REVIEWS

Rating: 5.0
4 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 4 reviews

Iceland Adventure! ????
Reviewed By Kim - Rhode Island | Traveled to Iceland | Europe
Elisa was wonderful! Proactive and knowledgeable. She was funny, full of positive energy and had a kind heart. She was a wonderful leader, opening each morning with “the color of the day”. I would definitely travel with her again!
Elisa De Melo responded
"Thank you so much for your kind words! It truly means a lot to me to know you enjoyed the trip and felt well taken care of. Look forward to working and seeing you again."
✓ I would recommend this agent to my family and friends.
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A wonderful week in Iceland!
Reviewed By FranP - Barrington, RI | Traveled to Iceland | Europe
Elisa is a very upbeat and positive person who looked after every traveler on our tour. It was a very inclusive and positive experience for me and Elisa made sure everyone was safe and had a good time.
Elisa De Melo responded
"Thank you again for your lovely message. I would be delighted to work with you again! "
✓ I would recommend this agent to my family and friends.
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Enjoyable trip
Reviewed By Cathy - Riverside, RI | Traveled to Iceland | Europe
You are such a great tour guide Elisa. Love your personality. And you took such great care of us, not losing a single person. That's the mark of a good agent. You are such a great socializer and showed a lot of care towards everyone. You sat at our table at one of the cafe's and when my buzzer sounded you saved me the trip. Made me feel like a queen. And I see your agency is planning a trip to Italy. I was in Tuscany some years back and loved it and the Amalfi Coast is on my bucket list. I wonder what the rest of the people on the Iceland trip would think of it. So easy for us if you could leave from the East Prov. area. Or some other convenient place. Green airport would be great since Logan is a bit of a zoo. But Elisa you took great care of us getting through Logan and then back again. I wouldn't want anyone but you as my tour guide.
Elisa De Melo responded
"Thank you so much for your kind words! It truly means a lot to me to know you enjoyed the trip and felt well taken care of. I loved sharing Iceland with all of you, and it makes me so happy to hear that you felt like a queen! We can absolutely arrange our Italy trip with departures from Providence. I think you would absolutely love the upcoming Italy group, please spread the word to everyone from Iceland! It would be so much fun to travel together again and create more wonderful memories. "
✓ I would recommend this agent to my family and friends.
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Efficient, friendly,
Reviewed By Queen Helene - Sao Miguel, Flores, Corvo,, St. Jorge, Faial, San | Traveled to Azores | Portugal | Europe
We have traveled for the last five years using Elisa and Azure travel. I will tell you that she is absolutely amazing and extremely helpful. I am a nervous traveler, and I call her a lot while planning our trips and she is always always helpful and goes that extra mile to take care of you and when I say extra mile, I seriously mean that. . She has treated us like a king and queen. I can’t imagine ever using anyone else and Elisa is always friendly and I can tell she has such a gentle caring woman.
Elisa De Melo responded
"Dear Helene: Thank you so much for your kind words, it is always a pleasure taking care of your travels. I appreciate the trust that you put in me. "
✓ I would recommend this agent to my family and friends.
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