Excellent, attention to our wants and searches what is available for us to choose from and then presents the options with her experience input.
When the decision is made she then goes to work with her staff, especially Sandy, to map out the itinerary with the details printed out and bound together in an easy to follow binder.

Norma is a hands on leader who anticipates travel problems and advises
from her vast knowledge gained through years of personal travel.

Norma has been a personal friend for many years. Because we knew and trusted her, we began using her services for our travel arrangements. Norma and her staff have always been very professional and detailed in their efforts to afford us the best value for our tours, cruises and air fare.

Because of Norma's own vast travel experience she is always able to point out key areas of interest and "must do" things to see. She is also very good at suggesting and planning side or extended excursions on any trip you might be thinking of.

Very experienced, professional and hard -working travel agent. Seems always in a good mood.

Offers and explains options; builds flexible travel schedules. Very patient. Changes taken in stride. Always cost conscious.

Outstanding customer service by Norma and staff. Good in emergencies.

Readily available - in person, phone, e-mail..