Had a wonderful cruise!!!
Reviewed By Terri & Dean - Smithsburg, MD | Traveled to Bermuda | Caribbean
Renée was the best. From the very beginning stages of our planning, explaining, and going over details of our trip, she has been with us all the way. She answered all our questions, and got information on multiple trips before we decided on this cruise. When it was time to go, our folders were ready and filled with our travel tags and information that we needed for our trip. Very professional, very friendly and would highly recommend her to anyone planning to go on a trip. She makes it easy. Our destination to Bermuda was changed at the last minute due to a storm in the Atlantic. We were rerouted to St John New Brunswick Canada. It was a wonderful trip just being on the cruise with friends
Renee Kauffman responded
"Thank you for all of your kind words. It was wonderful working with you and your friends. I know that it was not the cruise itinerary that you planned and the change was out of everyone's control but it was great seeing you approach the adventure with open minds and enjoying time with your friends."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Honeymoon in Italy!!!
Reviewed By Michael - Westminster MD | Traveled to Italy | Europe
Renee is an amazing travel agent. The attention to detail that she puts into each trip makes both the planning process and the vacation effortless and amazing. Renee carefully listen to what your interest are, what aspects of the trip matter most to you, and what you are looking to do/see on your trip. With that information she perfectly executes a trip itinerary that will be sure to leave you with an amazing vacation.
Renee Kauffman responded
"Thank you so much for your kind words. I enjoy helping my repeat clients that see the value and recognize the time and effort that I put into customizing a perfect vacation to fit you. I am so glad that you had an amazing Italian honeymoon and that it checked off all of the boxes."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing experience
Reviewed By Lindsey - Alexandria, Virginia | Traveled to Spain | Europe
Renee was amazing! She helped plan a great itinerary and book tours and experiences that made my trip so enjoyable. This was my first time out of the country and she provided a lot of helpful information to make me feel more comfortable not only at my destination, but in the airports, traveling via train, etc. She was also very communicative and we had several calls going over the details of the trip. I would definitely plan another trip with her and recommend her to others.
Renee Kauffman responded
"Thank you for letting me be a part of your planning. I am so happy for you that your solo Spain adventure all came together to be the best trip ever. It was great hearing that you did not want to come home. I loved seeing your pictures!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our 30th Anniversary trip to Europe
Reviewed By KB - Hagerstown, MD | Traveled to Rhine River | On the River | At Sea
My husband and I wanted to plan a special trip to celebrate our 30th anniversary so we reached out to Renee Kauffman. She helped us to brainstorm ideas and to focus our travel plans. She was very organized and willing to do research to learn more about river cruises. She met with me before the trip to go over all the details and to provide a folder with needed paperwork and information. She has stayed in contact via email and phone throughout the entire process.
Renee Kauffman responded
"Thank you so much for reaching out and allowing Trips Made Real to be a part of your celebration trip planning. I know that this was an important milestone adventure and a big trip for the 2 of you. I enjoyed learning about the New Trafalgar River Cruises as we planned together.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing experience!
Reviewed By JesseK - Falling Waters, WV | Traveled to Cancun | Quintana Roo | Mexico
Renee was a godsend. She kept us informed the entire time with friendly professionalism. We barely had to lift a finger. I could not recommend a travel agent more. We will certainly be using her for all our future trips.
Renee Kauffman responded
"Thank you Jesse for your kind words. I am so happy that your travels went so smoothly and I was able to answer all of your questions and empower you to be worldly travelers together."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
PERFECT Italy and Greece Trip
Reviewed By atsweeney - Hagerstown, MD | Traveled to Italy | Europe
Renee made everything so simple, we couldn't find a package we liked through other agencies who weren't flexible with what we wanted to do and see so we were so lucky and fortunate to meet Renee when we did. She was able to cater everything to what we wanted to see and do, she handled all over our travel, trains and transfers and tours, whatever you want to do and wherever you want to go I have confidence Renee will put together an amazing trip for you!
Renee Kauffman responded
"Thank you so much for your kind words. It was such a pleasure to work with you and your wife and I was happy to help you put together the perfect itinerary for you. Your pictures and stories were amazing."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Birthday trip of a lifetime
Reviewed By Bwalker23 - Waynesboro PA | Traveled to Denmark | Europe
Our son turned 18 and wanted to explore Denmark. I asked Renee for help in planning his trip ans we definitely were not disappointed.
We also added in Sweden as it was close by, and had such a fantastic time. We stayed in hotels that were beautiful and historical. One is the oldest hotel we ever stayed in!
Loved the history, location of our hotels. Made traveling around that much easier!
Renee Kauffman responded
"Thank you for your kind words. It was so much fun working with you as we planned your adventure. I know you wanted history so I was happy to find those lovely old, historic accommodations for you. It was such a delight to follow your journey on Face book and see all of the fun that you and your family were having. Thank you again and I look forward to helping you plan your daughter's 18th birthday adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip ever
Reviewed By bvaughn - Waynesboro, PA | Traveled to Orlando | Florida | USA
Everything was planned perfectly.
Renee Kauffman responded
"Thank you so much Brenda for allowing me to help you and your family get to Disney and Universal. I am so happy that we were able to connect all of the dots in your itinerary and I was able to help with all of your extra necessary accommodations. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First trip to UK
Reviewed By Milazotes - York PA | Traveled to England | Europe
Renee was awesome throughout the planning process and created a folder and an itinerary document that walked us through every day, every attraction, every side excursion of or whole trip. The maps, the stapled excursion packets with tickets and maps...brilliant! We never felt lost or wondered what was coming next. Our requests for visiting attractions were well planned each day so we were never rushed. She worked with our budget and was thoughtful about each of our destinations
Renee Kauffman responded
"It was a pleasure to help your family plan out your trip to Scotland, York and London. I am glad that my travel folder helped to keep you on track that you didn't miss out on any of your tours. It sounds like your family had an amazing adventure."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
CALI ADVENTURE!
Reviewed By ChadMcG - Greencastle, PA | Traveled to Cabo San Lucas | Baja California Sur | Mexico
We just returned from an amazing 9-day vacation to California and a cruise to Baja and Cabo, and we couldn’t have done it without Renee Kauffman! She made the entire process stress-free by handling all our bookings and keeping us organized every step of the way. Renee also gave us fantastic recommendations for accommodations and activities that made the trip even more memorable. I highly recommend her to anyone planning their next getaway!
Renee Kauffman responded
"Thank you Chad, it was such a pleasure to work with you. I am so happy that your family California adventure and cruise all came together and you were able to make amazing lasting memories together. I'm always ready to help you plan your next getaway."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best girls trip ever !
Reviewed By MelasCoach - Hagerstown, MD | Traveled to San Francisco | California | USA
Working with Renee Kauffman was such a delight~ her knowledge of the San Francisco area and expertise in working with hotels and tour vendors are second to none. I'd never worked with a travel agent before; from start of planning through our trip, Renee was there for us. I recommend working with Renee for your next trip!
Renee Kauffman responded
"I was so happy to hear that your San Francisco sisters weekend all came together for you and that you got to see and do everything and you all had a wonderful experience."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Trip!
Reviewed By Angie - Waynesboro, PA | Traveled to Dominican Republic | Caribbean
We had an absolutely wonderful trip to the Zilara in Cap Cana, DR. Thank you, Renee, for the wonderful information and smooth seamless travel! We appreciate you!
Renee Kauffman responded
"I was so happy to hear that your trip went smoothly and that you loved the resort. Your pictures looked amazing. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An awesome first cruise!
Reviewed By Katurah89 - Yeagertown, PA | Traveled to Caribbean
Renee helped us from the very first steps of planning our cruise. We had no idea what all we were going to need to be ready to go. She got us an awesome deal on the 12 day cruise. She helped with getting our passports. She set up our dining time and preferences. Explained where she felt we would be the most comfortable having our our stateroom with it being our first cruise. Ordered a medical refrigerator to be in our room. She helped explain some of the islands and what might be a better fit for us as an excursion. She walked us thru everything and we are truly grateful to her. We will definitely be asking her to help plan our next adventure!
Renee Kauffman responded
"It was such a pleasure to work with you. I am so happy that your first cruise turned out to be something that you thoroughly enjoyed and that everything went so well."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Trip to Europe
Reviewed By vonphilp - Hagerstown, MD | Traveled to Europe
Renee did a fantastic job arranging our trip to London and Amsterdam. The entire experience was well organized and we were very well prepared for every phase. She accommodated our requests and accomplished every goal. Renee did additional work putting together a special request visit to Isaac Newton’s homestead, which was far off the beaten path, and that day worked out perfectly. If you have travel needs we highly recommend Renee.
Renee Kauffman responded
"Thank you for the review. I was so happy that I was able to help you plan and work through every detail of your bucket list trip to England and Amsterdam and everything went smoothly as planned, It was such a pleasure to work with you and your wife to make this trip part of your life long memories together."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Second awesome booking with Renee
Reviewed By Happy customer - Hagerstown Md | Traveled to Dominican Republic | Caribbean
Renée makes everything easy and smooth for planning your trip
She follows through with all questions and concerns before during and after your awesome vacation
I can’t wait to be able to use her services again
Renee Kauffman responded
"Thank you so much for your kind words. I so enjoy being able to help you with your travels and hearing all about them when you return. Happy to hear that you had another wonderful trip and could share it with your daughter!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
It was an awesome mom/daughter vacation!!
Reviewed By Melanie - Mcveytown PA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Renee is wonderful to work with and very knowledgeable and helpful. I’m so glad that I chose her as my travel agent.
Renee Kauffman responded
"Thank you, you are definitely a fun customer to work with and I am always happy that I can help you. I can not wait to hear about your next idea for a cruise or trip."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Vacation
Reviewed By Michael - Westminster MD | Traveled to Negril ~ Jamaica ~ Caribbean
Renee is wonderful to work with. She is very knowledgeable, and friendly. She just helped my fiancé and I plan an amazing trip to Jamacia at Couples Negril. You can tell when someone has a true passion for what they do. She went above and beyond to help us plan our romantic getaway and on top of that she helped me coordinate with the resort my proposal to my now fiancé.
Renee Kauffman responded
"Thank you for the review. I was so happy that you were referred to me and that I was able to help you plan your romantic proposal week and that everything went smoothly as planned, You and your beautiful fiance were a pleasure to work with."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great time had by all
Reviewed By Me - Hagerstown. Maryland | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Renee contacted our resort several times about our unique requests and was a lifesaver when my flight was delayed
Renee Kauffman responded
"Thank you. It was a pleasure working with you this summer and I can not wait to hear all about your upcoming adventure trip when you return."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing anniversary trip
Reviewed By Neen - York, pa | Traveled to Jamaica ~ Caribbean
Renee listen to exactly what I was looking for and since she had been there previously, she used her knowledge to give us the exact trip I was looking for.
Renee Kauffman responded
"Thank you for the review. I was so happy to help and be able to meet all your wishes to make it a relaxing, enjoyable anniversary trip. I can't wait to help with the next one."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
