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Windermere, FL Travel Agent· 3 Years of Experience
McClelland Travel, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
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10 reviews
100% Recommended
3 Years of Experience
5.0
(10)
100% Recommended
Marci was instrumental in making our European cruise an amazing experience! From getting us the best price, (along with some incentives we would have... Read More >
About
Reviews
Certificates & Awards
My Places
Areas of expertise
Destinations:
Nassau, Greece, Italy, Spain
Interests:
Cruises, Groups, Family Vacations, Women's Travel
Suppliers:
Royal Caribbean, Celebrity Cruises, Viking, MSC Cruises
About Me
Cruise and Group Travel Specialist
I am excited to be a part of McClelland Travel, a company founded by my parents with over 30 years in the travel industry. I developed a love of travel growing up in a family that has been so entrenched in travel and tourism. From buses to cruise ships, McClelland Travel has worked with everyone from families with children to seniors to couples and individuals traveling with a group. Living in Florida, with close proximity to several ports and many vacation destinations, has afforded me the opportunity to not only experience the vacations I sell, but to also constantly engage in training opportunities to keep my knowledge current. I look forward to continuing the tradition of excellent customer service and am ready to make your vacation dreams a reality!
Reviews
Certificates & Awards
My Places
Areas of expertise
Destinations:
Nassau, Greece, Italy, Spain
Interests:
Cruises, Groups, Family Vacations, Women's Travel
Suppliers:
Royal Caribbean, Celebrity Cruises, Viking, MSC Cruises
REVIEWS
Rating: 5.0
10 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 10 reviews
European Cruise
Reviewed By Jolyngrat - Windermere, FL | Traveled to Athens | Greece | Europe
Marci was instrumental in making our European cruise an amazing experience! From getting us the best price, (along with some incentives we would have never gotten on our own) to sending us reminders for all relevant dates (dates to book dining reservations, shows, etc) to helping us navigate the strikes that regularly occur in Europe, her knowledge and communication was top notch! So comforting to know we had someone to reach out to for any and all questions or issues. We won’t book another cruise without her!
✓ I would recommend this agent to my family and friends.
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Magical Cruise Experience
Reviewed By Tiffany Hernandez - Windermere, Florida | Traveled to Castaway Cay | Bahamas | Caribbean
Marci went above and beyond to make our Disney cruise magical!! She gave us multiple quotes for different ships and helped us narrow down which one would best fit our needs. Reminders were sent for payments, booking windows for excursions, and check-in. Once on board, we were greeted with gifts! Again, just another way of making our Disney cruise one for the books. Thank you!!
✓ I would recommend this agent to my family and friends.
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Bucket List Adventure, Amazing Time!!!
Reviewed By MED - Carlisle, PA | Traveled to Greece | Europe
What a great experience and extremely helpful travel agent! Full disclosure, my wife and I don't normally use travel agents for trips. My wife loves to research, plan, and execute big trips on her own, however, Marci came recommended to us from a family member. I must say that both my wife and I were extremely impressed with her knowledge and professionalism for our trip needs. Marci walked us through the process for our Virgin Cruise (we spent a few days in Greece and did a Greek Island Cruise) and provide insights and advise a long the way. She helped us setup our transfers from the airport to hotel, hotel to port, port to hotel, and hotel to airport. She also gave us recommendations on places to stay (in Greece), sights to see (both in Greece and the locations we stopped along the cruise), and optional excursions to consider (in addition to what Virgin offered). Overall there wasn't a detail of our trip that she didn't advise on or help with. My wife was less stressed about everything and things went just as well as if she had done all the leg work herself. Overall great experience and will use her services again.
✓ I would recommend this agent to my family and friends.
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80th birthday celebration
Reviewed By Dennis - Myrtle Beach SC | Traveled to Bahamas | Caribbean
What a marvelous way to keep family and friends together for a celebratory weekend, a 3-day adventure on the Utopia of the Seas. Easiest port (Port Canaveral) to depart from. Many came from various spots around the country and we all met at one location the night before, and then shuttle to the ship, 5 minutes away!
You could drink on board and not drive (safety first), we all ate together for dinner, and the staterooms were personalized for the size of the family. Evening shows were a highlight, especially the "Aqua show." The Ice skating and comedian shows were also special to witness. If you want a PERFECT weekend, call Marci, she's the best to make the magic happen. No itinerary is beyond her capability...
Memories are guaranteed to last a lifetime.
✓ I would recommend this agent to my family and friends.
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Anniversary Cruise of a lifetime
Reviewed By Val - Zellwood Florida | Traveled to Alaska | USA
We had a wonderful trip. Marci helped us plan every step including our hotel stays before and after in Seattle, flights, and a transfer to the cruise port. She also provided reminders and sent me a printed itinerary which I used a lot. It was such a seamless experience. I highly recommend Marci. She answered all my questions and I asked many!
✓ I would recommend this agent to my family and friends.
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An Amazing Family Vacation thanks to our Wonderful
Reviewed By Pamela - Orlando, Florida | Traveled to Alaska | USA
Our travel agent, Marci, made planning our family cruise to Alaska stress-free and truly unforgettable! She helped us choose the perfect cruise line (Royal Caribbean) and itinerary, booked our flights and found our large party of 12 great cabins, including balconies! Marci guided us through every detail - offered information on travel insurance, packing tips, excursions and all of the paperwork. She even included sweet treats and luggage tags for each person in our party!
We didn't have to worry about anything, thanks to Marci's expert advice! She was always available for questions, checked in on us during and after the cruise, reminded us to check-in for flights and made sure things were going well! We couldn't have asked for better service - professional, thoughtful and attentive. Highly recommend Marci!!!
✓ I would recommend this agent to my family and friends.
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An amazing smooth experience
Reviewed By Emily - Orlando, Fl | Traveled to Bahamas | Caribbean
We had a large group and a range of ages, this trip was well put together with no surprises. Newbies to a cruise and we had no worries or hesitations.
✓ I would recommend this agent to my family and friends.
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Adult family cruise
Reviewed By Allison - Helena Montana | Traveled to Dominica | Caribbean
Being our first cruise experience, we were overwhelmed with the many options available. We are in our 60’s and the kids are in their 20’s and we needed a cruise that would be fun and appropriate for both age groups.
Marci took all the risk and anxiety out of planning the vacation and found us a perfect option within the tight schedule we had available.
She walked us through the whole process step by step making it very doable and easy!
She helped us understand the options and efficiently took care of everything!
I could not imagine a more helpful service.
✓ I would recommend this agent to my family and friends.
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Another Amazing Trip Thanks to Marci
Reviewed By DonnaY - Fort Wayne, IN | Traveled to Panama Canal | Panama | Central America
Marci is our go-to travel agent. She booked us on a Celebrity Panama Canal trip. It was amazing. Marci is: knowledgeable, professional and such a pleasure to work with. We have been doing business with McClelland travel for years. We always appreciate how Marci goes above and beyond for us. She is truly the best.
✓ I would recommend this agent to my family and friends.
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Celebrity Beyond Panama Canal Cruise
Reviewed By OliviaG24 - Springfield, MO | Traveled to Fort Lauderdale | Florida | USA
This is the first time we have sailed on Celebrity. The ship was beautiful!
The food delicious and the entertainment amazing. This is the first cruise where the officers were available in the public areas on the ship and interacting with the guests. Talked to the Captain twice. The rest of the staff was very friendly and accomidating.
Marci Sgattoni responded
"I'm so glad you loved it! It's always a pleasure working with you and your family. I can't wait to see where you go next!"
✓ I would recommend this agent to my family and friends.
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Certifications & Awards
Royal Caribbean University - Master of Adventure
Celebrity Learning Certification
MSC Masters
Royal Caribbean University - Bachelor of Adventure
Viking Rivers Expert
Seacademy - Gold Certification
Seacademy - Scarlet Certification
Seacademy - Silver Certification
Seacademy - Violet Certification
Viking Expeditions Expert
Viking Expert
Viking Oceans Expert
Regent Seven Seas Luxury Cruise Expert
Accredited Cruise Counselor - CLIA
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Nassau, Bahamas, Caribbean
Booked It
Been There 4 Times
Marci went above and beyond to make our Disney cru... Read more
Greece, Europe
Booked It
Been There
What a great experience and extremely helpful trav... Read more
Italy, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Spain, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Aruba, Caribbean
Booked It
Been There
Marci went above and beyond to make our Disney cru... Read more
CocoCay, Bahamas, Caribbean
Booked It
Been There
Marci went above and beyond to make our Disney cru... Read more
Curacao, Netherlands Antilles, Caribbean
Booked It
Been There
Marci went above and beyond to make our Disney cru... Read more
St. Lucia, Caribbean
Been There
Marci went above and beyond to make our Disney cru... Read more
France, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Nice, France, Europe
Booked It
Marci was instrumental in making our European crui... Read more
Provence, France, Europe
Booked It
Marci was instrumental in making our European crui... Read more
Strasbourg, France, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Black Forest, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Coblenz, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Kehl, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Koblenz, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Rhine Valley, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Rüdesheim, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Speyer, Germany, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Malta, Europe
Been There
Marci was instrumental in making our European crui... Read more
Malta, Malta, Europe
Been There
Marci was instrumental in making our European crui... Read more
Valleta, Malta, Europe
Been There
Marci was instrumental in making our European crui... Read more
Amsterdam, Netherlands, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Kinderdijk, Netherlands, Europe
Booked It
Been There
Marci was instrumental in making our European crui... Read more
Quintana Roo, Mexico
Booked It
Been There
We had a wonderful trip. Marci helped us plan ever... Read more
Yucatan, Mexico
Booked It
What a marvelous way to keep family and friends to... Read more
Alaska, USA
Booked It
We had a wonderful trip. Marci helped us plan ever... Read more
San Diego, California, USA
Been There
We had a wonderful trip. Marci helped us plan ever... Read more