Cancelled trip
Reviewed By Beth - Bayonne ,New Jersey | Traveled to Danube | On the River | At Sea
Due to unavoidable circumstances we need to cancel our trip . As our agent , Laurel helped us above and beyond noting it’s her scheduled vacation but she’s always there to help us in every step of the way . We’re hoping a 100 % refund since the cause of cancellation is beyond our control . Thanks much Laurel and we’ll make up for the next cruise . So excited to experience Viking cruises .
✓ I would recommend this agent to my family and friends.
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Viking cancelled the 2025 trip….we are booked for
Reviewed By Gini - Olathe, KS | Traveled to Rhine River | On the River | At Sea
Laurel has been exceptional! She was always very prompt when answering my questions and very helpful. It has been a delight to work with her!
✓ I would recommend this agent to my family and friends.
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British Isles Explorer
Reviewed By AgentFan - Atchison, Kansas | Traveled to London | England | Europe
Laurel McLain was a wonderful travel agent for our upcoming Viking Cruise of the British Isles Explorer. She was always available with our concerns, questions and helpful with all the forms. She did an excellent job and we will definitely use her on future cruises. I will also recommend her to family and friends!
✓ I would recommend this agent to my family and friends.
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Portugal's River of Gold Tour
Reviewed By Caseygirl - Lansdowne, PA | Traveled to Lisbon | Portugal | Europe
Laurel has been so incredibly helpful in setting up tours, discounts, vouchers! She is very knowledgeable and pleasant. We appreciate everything she has done to get us ready for our trip in June 2025.
✓ I would recommend this agent to my family and friends.
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We are going on the Grand European River Cruise.n
Reviewed By Dot - Statesville, NC | Traveled to Budapest | Hungary | Europe
Oh, my. She is the best. Great communication, great help...no matter what you need. She is always there for me if I have a question. I feel so secure on the trip we are about to go on. I have recommended her to several people, and will continue to do so. I will contact her for all my future travel needs.
✓ I would recommend this agent to my family and friends.
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We are going on the Grand European River Cruise.n
Reviewed By Dot - Statesville, NC | Traveled to Budapest | Hungary | Europe
Oh, my. She is the best. Great communication, great help...no matter what you need. She is always there for me if I have a question. I feel so secure on the trip we are about to go on. I have recommended her to several people, and will continue to do so. I will contact her for all my future travel needs.
✓ I would recommend this agent to my family and friends.
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This will be the best trip ever, thanks to Laurel.
Reviewed By Mel - Nolensville, TN | Traveled to Regensburg | Germany | Europe
Laurel was very personable and helpful throughout our planning of this upcoming trip. I would not hesitate to send my best friends and family to her for booking a trip. Thanks Laurel!
✓ I would recommend this agent to my family and friends.
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Where has she been?
Reviewed By Tonto - Goose Creek, SC | Traveled to Southeast Asia | East and Southeast Asia
Wonderful, Fantastic, Fabulous, Unbelievable. I need a thesaurus to find more words to describe the service provided by Laurel. Everything from a special cruise that we had to cancel two days before sailing to rebooking on another cruise. We're so impressed with her that we actually booked two more cruises with her this year. She clearly cares and goes well beyond the, "norm". I just wish I had more employees like her.
✓ I would recommend this agent to my family and friends.
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Best Travel Agent
Reviewed By Zorro - Flat Rock, NC | Traveled to Athens | Greece | Europe
Laurel is outstanding in creating a vacation of a lifetime for her clients.
✓ I would recommend this agent to my family and friends.
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Danube River Cruise
Reviewed By Jaxjags - Inman, SC | Traveled to Budapest | Hungary | Europe
Laurel was a real pleasure to work with. Found excellent price for our cruise. She was courteous and friendly. Would highly recommend.
✓ I would recommend this agent to my family and friends.
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Great customer service!
Reviewed By Kate - Plymouth, MA | Traveled to Caribbean
A pleasure to work with. Responsive, client-focused, an asset to Cruise Travel Outlet! Thanks, Laurel
✓ I would recommend this agent to my family and friends.
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Cruise
Reviewed By O - Eatonton, GA | Traveled to Europe
Very professional and accommodating.
✓ I would recommend this agent to my family and friends.
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Looking ahead
Reviewed By Suzy - Gorham, ME | Traveled to Rhine River ~ On the River ~ At Sea
Laurel was knowledgeable, efficient and friendly. She encouraged me without being “pushy.”
✓ I would recommend this agent to my family and friends.
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I expect this to be a fabulous trip.
Reviewed By Lyon-Provence - St. Louis, MO | Traveled to Lyon ~ France ~ Europe
Ms. Laurel McLain has always been very thorough, professional and, and friendly. We look forward to working with her in the future.
✓ I would recommend this agent to my family and friends.
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I'm sure it will be the best trip ever!!
Reviewed By Pat - West Springfield, Ma | Traveled to Europe
Extremely pleased working g with Laurel. She got us a fantastic deal on Viking.
✓ I would recommend this agent to my family and friends.
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