Made our group trips extremely better!
Reviewed By NC Supply - Philadelphia, NY | Traveled to Costa Rica | Central America
I take around 40 people on trips every other year. I have used a couple travel agents over the years. After my last agent came up well short I felt the need to look for a new agent. I ended up talking to Liz Roberts. She knew me from no one, but took me in and from then on I have found the best agent I've ever had in the 20+ years I've been doing this. She took control, gave me many options and she made the whole process look easy. I would not hesitate at all to recommend Liz for individual or a group vacation.
✓ I would recommend this agent to my family and friends.
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Fantastic multigenerational vacation!!!
Reviewed By No Stress 13215 - Syracuse. New York | Traveled to Punta Cana | Dominican Republic | Caribbean
With today’s technology putting the world at our fingertips & me, not embracing technology, I was looking for a local agent, one I could meet with face to face to take all that stress away and that is exactly what Liz did! She listened patiently, asked us questions, offered suggestions to help plan an amazing tropical vacation for 11 of us. 7 adults, 4 kids (multigenerational) and it went off with no hiccups. Liz was in constant contact keeping us updated of airline changes and all requirements to enter another country and was always immediately available for our never ending questions and satisfied every concern. But, equally as important… she was fun and funny!!! Our family has voted her our “Official Travel Agent” of record. Can’t wait to plan our next adventure with Liz ??
✓ I would recommend this agent to my family and friends.
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Smooth Sailing!
Reviewed By 3801 Disney Crew - Robbinsdale, Minnesota | Traveled to Bahamas | Caribbean
Everything was so well planned out and tailored to our needs. We had a wonderful time and Liz made sure everything went smoothly!
✓ I would recommend this agent to my family and friends.
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European WWII trip
Reviewed By None - Auburn NY | Traveled to Aachen | Germany | Europe
Our agent was very pleasant to deal with
✓ I would recommend this agent to my family and friends.
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British Isles Tour-Image Tours
Reviewed By Happy Traveller - Fayetteville, NY | Traveled to Europe
We had a wonderful time touring the British Isles. Liz Roberts did a fantastic job guiding us through the application process. She quickly followed up with us on any questions/issues we had and paperwork we needed to complete.
✓ I would recommend this agent to my family and friends.
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Honeymoon
Reviewed By Jjvandy - Syracuse | Traveled to Saint Lucia | St. Kitts and Nevis | Caribbean
My experience with Liz with nothing more than fantastic. She made sure that we had exactly what we were looking for. We went and changed our minds on our vacation spot and she didn’t even hesitate to help us get a new destination location. We experienced issues with the airport and she made sure we were well taken care of and not just left stranded. We appreciate all that she did for us through the beginning steps all the way up until we arrived at our destination and even on the way home.
✓ I would recommend this agent to my family and friends.
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Cruise to Alaska
Reviewed By ???? - Canastota New York | Traveled to Alaska | USA
My husband and I had a wonderful first time cruise trip to Alaska. Liz was very instrumental in guiding us through the ins and out of our trip. It was scary at first, but everything fell into place just like she said it would. Our experience was an awesome one. A big thank you to Liz and Wilcox Travel Agency.
✓ I would recommend this agent to my family and friends.
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Alaska trip
Reviewed By Faith - Minoa NY | Traveled to Alaska | USA
I had a wonderful time on my Alaskan cruise trip. I don’t think I would’ve been able to have a wonderful time if it wasn’t for Liz Roberts, and all her help. It was smooth sailing.
✓ I would recommend this agent to my family and friends.
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Family of 8 trip to Hawaii
Reviewed By MJC - Cicero, NY | Traveled to Hawaii | USA
Everything went as planned. Hotel great, flights and ground transportation went as Liz had arranged. No surprises or difficulties after arrival or departure.
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Bern - Syracuse ny | Traveled to Costa Rica | Central America
Liz did everything to make my family trip to Costa Rica a complete success. I could not of have planned it by my self.
✓ I would recommend this agent to my family and friends.
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Wonderful trip. Met our expectations.
Reviewed By FabLiz - Liverpool, NY | Traveled to Dublin | Ireland | Europe
Liz was easy to work with, readily available when we needed to contact her. She was willing to research certain excursions we wanted to do and book them for us. Liz made sure we were totally comfortable with our decisions, she was professional, but friendly. We would definitely recommend her as a travel agent.
✓ I would recommend this agent to my family and friends.
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Family Trip to Spain/Lisbon
Reviewed By Mary - Manlius, NY | Traveled to Spain ~ Europe
Liz was an absolute pleasure to work with during the planning of our fabulous trip. She answered all of our questions and followed up on several plan changes and excursion tours. Everything went off without a hitch except in final flight cancellation which was weather related. She also followed up with a call after our trip to find out how it was and listen to our experiences and highlights.
✓ I would recommend this agent to my family and friends.
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A bucket list cruise
Reviewed By Mandy & Scott - Oneida , NY | Traveled to Alaska ~ USA
This was the first cruise we have taken and Liz took a lot of time to explain all our options and made great suggestions on what we should do. She was always receptive to our questions and took care of everything. We will use her again for our next trips!!
✓ I would recommend this agent to my family and friends.
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Fabulous Trip
Reviewed By Very pleased - Liverpool, NY | Traveled to Oahu Island ~ Hawaii ~ USA
Liz is an experienced, thoughtful, and thorough agent. No trip too big or small. Liz pays attention to detail and is also extremely accommodating. If your trip can be done, Liz can put it together. Liz provides exemplary service.
✓ I would recommend this agent to my family and friends.
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