Great Trip - Very Easy
Reviewed By Greg - Tampa, FL | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Kelsey handled our vacation with great detail and made it seamless. No stress, no wondering how we were getting from here to there. All easy. We had a couple of questions during the trip and a quick email to and from made for fast and simple questions answered. I highly recommend her
Kelsey Burton responded
"Thank you Greg for trusting me with your trip! I'm so glad you got to celebrate your son's graduation and somewhere tropical too! I look forward to working with you on your next trip!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fun Family Trip Making Memories
Reviewed By The Bonner Fam - Draper UT | Traveled to San Diego ~ California ~ USA
Our family loved working with Kelsey! She was very efficient in helping us plan a family trip for 13 people. She was able to get us discounted tickets and send them right to our emails! Her follow through and follow up of our trip showed that she truly cares. We appreciate all of her hard work. It was truly a trip to remember! Thank you Kelsey!
Kelsey Burton responded
"Thank Michelle for your kind words! I am so glad I could help with your family vacation and I look forward to helping with any future vacations you have!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Successful company retreat
Reviewed By Gilly @ Clever - All over the US | Traveled to Salt Lake City ~ Utah ~ USA
Kelsey helped our company retreat go off without a hitch!
Our team is fully remote and scattered around the country, some even overseas. Kelsey found flights for all of us, found a van company to get us all from the airport, and suggested a bunch of activities for us during our stay. She even communicated with our driver when there was a misunderstanding — while on vacation herself — and surprised us with a basket of local bakery favorites!
Definitely a full service agent that I would recommend to anyone. Thank you Kelsey! <3
Kelsey Burton responded
"Thank you Galina for entrusting me with your teams retreat in Salt Lake City! I'm so glad it turned out well for you and you all got to spend time together in person! I look forward to helping book future trips for you and your team!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
She made my dream come true!
Reviewed By Tatum - San Diego | Traveled to Montreal | Quebec | Canada
I had always wanted to try a solo trip but was nervous to attempt to make all the reservations and accommodations myself. Enter Kelsey!
Kelsey helped me plan the perfect trip. She collected information about what sort of trip I was envisioning. She knew I wanted the chance to see museums and made sure my hotel was within a reasonable walking distance of several!
She made sure I had all of my information for my walking and boat tours. She also checked in once or twice during my trip to make sure everything was going smoothly.
This was truly everything I was hoping for and Kelsey made it possible. I couldn’t sing her praises more!!!
Kelsey Burton responded
"Thank you Tatum for your kind words! I loved being able to plan your solo adventure! And Montreal is such a fun place to travel to! I can't wait to help with future trips!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary in Hawaii
Reviewed By Tori F - Honolulu, HI | Traveled to Oahu Island | Hawaii | USA
Kelsey helped us build the perfect itinerary for our 10th anniversary in Hawaii. We communicated our top priorities for our trip (time in both national parks plus some time at a nice relaxing hotel) and she did the rest! It was a wonderful trip, and we felt supported the whole time, even with all the complexities of island hopping and staying at different places. Kelsey is thorough, communicative, and super motivated to make the trip of your dreams!
Kelsey Burton responded
"Thank you Tori for your sweet review! I love Hawaii and I'm so glad you and Zak got to spend your anniversary there! I can't wait to help with future trips!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Above and beyond- and under budget!
Reviewed By Julzlovestotravel - Ohio | Traveled to Paris | France | Europe
Kelsey did such an amazing job curating the perfect first time trip to Paris for me. This trip has been a bucket list item for me since I was a little girl and she somehow made all of my top items happen, even under budget!
I can say, I will be using Kelsey again- and I’ve already recommended her to many friends and family!
Kelsey Burton responded
"Thank you so much for the kind review! I loved helping create and book such a special trip to you! Paris is one of my absolute favorite places to travel to and book and it was so much fun helping you have such a great time!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Kelsey brought peace
Reviewed By HappyTravelHappyLife - Utah | Traveled to Boston | Massachusetts | USA
Where has Kelsey been all our lives? I see now that years of sweating the myriad details of travel robbed us of fun we might have had. When we booked ourselves, we never knew if prices were fair or accommodations adequate. We endured the pain of travel unnecessarily.
Kelsey brought peace of mind. It's amazing how much fun travel can be when an expert has worked through the details and made comfortable arrangements.
My wife and I enjoyed a glorious time discovering the beauty and history of New England. We followed the itinerary organized by Kelsey with our input. The trip unfolded like clock work. All our energy was focused on enjoying the colorful leaves or historic sites, not fretting over details.
So often we have returned home exhausted and rattled, vowing that we were finished with travel. It was just too hard, too little satisfaction.
Kelsey changed our perspective. We walked off the plane scheming where we'd like to travel next.
It's easy to tell when a travel agent is invested in your goodwill or merely punching a clock. Kelsey was all in. We felt her genuine interest. She didn't have to send us a well-wish on the morning of our flight. But her kind words that morning were reassuring and sweet. We want to travel again just for the opportunity of adding Kelsey's kindness to our lives. So grateful that we know Kelsey.
Kelsey Burton responded
"I am so glad you both had a wonderful time and that the process of planning went well for you! I enjoy being able to help take the stress off the vacation planning, so this is so great to hear that this was the case for you. I look forward to helping with future trips! I'm also very jealous of your time in one of my favorite places!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A great experience!
Reviewed By VND - UT | Traveled to Bali | Indonesia | East and Southeast Asia
Kelsey did such a great job helping us plan our trip to Bali. Right from the start there was quick communication & response to our questions. Kelsey took into account the budget we wanted to stick to, preferred locations, and the must-do’s. She maintained communication throughout our trip. When we needed assistance with something, she was right on it, even with a 14 hr time difference! A great experience over all and it took the hassle out of planning for us. Would absolutely recommend!
Kelsey Burton responded
"Thank you Nicole! It was so much fun helping plan and book your trip to Jakarta and Bali! I was definitely jealous, and you've added another trip to my bucket list. I am glad you had such a wonderful time, and I appreciate the kind review!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
So worth it to have some help!
Reviewed By aschnfld - North Salt Lake, UT | Traveled to Disneyland | California | USA
I am the planner of our family and have never had any help planning vacations, but with older and more active kids I decided it was worth it to ask for some help this time around. I can’t tell you how glad I am that I did!! Not only did Kelsey book everything for us, but she ran through several different scenarios with us to make sure we went at the best time for crowds, had the amenities we wanted and made sure we got the best price. She probably went through a few scenarios multiple times before we finally booked; she was so patient. The other huge benefit to having her help was the added bonus of a dedicated liaison for any problems that came up. We had an issue come up with our hotel, not any of Kelsey’s fault, but she was FAST at responding to my texts and she was able to deal with the hotel staff on my behalf so I didn’t have to. This was a HUGE lifesaver. She was able to get us a solution that worked and came up with some suggestions that even the hotel staff couldn’t. Kelsey checked on us consistently, not too much and not too little, to ensure things were going as planned. I have no doubt that she would have done this even if there wasn’t an issue that arose. This trip was so stressful when I started planning on my own and I’m so grateful for Kelsey saving the day! I’d have her plan all of my trips if I could. I hope to have her expert help with many more destinations in the future.
Kelsey Burton responded
"I am so glad you and your family had the best trip to Disneyland! You know me and my type-a personality ;) I'm glad I could help make it less stressful for you so you could be fully present during your trip!
I look forward to future opportunities to help with trips for you and your family!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Flawless execution for our relaxing getaway
Reviewed By Emily - Salt Lake City, UT | Traveled to Puerto Vallarta | Jalisco | Mexico
If I could give Kelsey more than 5 starts I would! She was great from the start, recommending the best date for our trip and giving us multiple options to choose from. I'm so glad she recommended the dates she did because there were little to no kids around and a mostly empty resort due to it being the first week back at school for a lot of families. It made things super relaxing! Transportation was an ease, views from our room were incredible (our #1 priority), and Kelsey was happy to answer questions along the way. Can't recommend her enough!
Kelsey Burton responded
"Thank you Emily for your kind review! I am so glad to hear you and your brother had the relaxing vacation you were hoping for! I appreciate your trust in my experience and work and I look forward to future opportunities to help with your travel!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family Trip to Costa Rica!
Reviewed By HappyTam - Ventura, CA | Traveled to Costa Rica | Central America
I had never used a travel agent before reaching out to Kelsey. She explained the process and what she could do for me. I was impressed with her composure and kindness! We spent time working together to make our family vacation fun, memorable, and within budget. Kelsey was always helpful and had great suggestions. The accommodations and activities she booked for us were exactly what I was looking for. We thoroughly enjoyed our vacation and happily give Kelsey all the credit! I would recommend using Kelsey to book your travel!
Kelsey Burton responded
"I loved helping plan your family trip to Costa Rica! You came with great ideas of what you wanted to do, which helped make the planning process very easy. It was so fun putting the itinerary together!
I look forward to helping you plan future family trips!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Dream vacation
Reviewed By Camille M - Salt Lake City, UT | Traveled to Spain | Europe
This trip was a dream trip many years in the wishing. Kelsey made it come true and made it even better than I could have planned!!! She was responsive and creative. Cannot recommend her enough.
Kelsey Burton responded
"I loved being a part of bringing your dream vacation to a reality! It was so fun working with you and learning about all of the amazing, must-do places in Spain! I can't wait to help plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic!!
Reviewed By Jess - Bountiful utah | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Kelsey was fantastic. Always available to answer questions if/when they came up!!
things ran very smoothly with her help made planning the trip less stressful
Kelsey Burton responded
"Thank you Jess! I was so glad I could help with your Cancun adventure! Your trip made me jealous for sure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Phenomenal Adventure
Reviewed By Jlsharp357 - Fresno, CA | Traveled to Ensenada | Baja California Norte | Mexico
Kelsey was a pivotal resource for our decision to go on a cruise. She is a font of knowledge and always exhibited a quick and personal response to all of our questions. Kelsey continually catered to our changing needs during the initial planning and reservations. All the way up to departure and after, she was available to answer any questions we had. The experience was definitely better using her as a subject matter expert. Highly recommend her to anyone. I will definitely be using her again and have already been boasting of her to friends and family.
Kelsey Burton responded
"Josh and Sabrina, it was so great helping you plan your honeymoon cruise! And what a fun time to kick off 2025 just right!
I appreciated your quick action in completing the forms and such so I could finalize the details of your trip.
I look forward to helping plan your future trips!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Thank you, Kelsey!!
Reviewed By AMK - Little Rock, AR | Traveled to Nova Scotia ~ Canada
Kelsey was so great to work with. This is our first time using a travel agent, and we will definitely be using Kelsey in the future! She was so helpful and responsive. She was patient with us and understood our preferences. We really appreciated her time and the attention to detail that she had with our trip! Also, go on a trip to Maine and Nova Scotia!!
Kelsey Burton responded
"It was wonderful planning such a fun road trip for you both! I appreciate the details you provided me so I could better help in building out your trip. I can't wait to help plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO