I would recommend you to anybody with gluten intolerance or coeliac disease as I felt trough the whole process that I was in very capable hands. You clearly know the best travel destinations for coeliacs very well. Never ate so much and such good food since my diagnosis honestly. Secrets akumal was the dream and you really hit bullseye with what we we're looking for in a destination. We also felt like you was available at all times to answer our questions or help us while we we're there. Looking forward to booking with you again.

Our 10-member family, including 3 children ranging in age from 3-8 years old, wanted to celebrate Grandma’s special 70th birthday event, so we decided the best way would be to take a 5-night Disney cruise in August 2025 on the Disney Dream! And even though we have sailed with a number of adult cruise lines over the years, we had never been on a Disney cruise before and were not quite sure what to expect or how to go about getting the best possible vacation amenities Disney had to offer. Enter Kat Ward, travel agent for Pure Magic Vacations. From our first connection on the phone through to our final arrival at home, Kat provided exceptional guidance, advice and invaluable insights that allowed both kids and adults to thoroughly enjoy all the amenities available in our Disney vacation. We’re pleased to say that as a result of all Kat’s aid in organizing and preparing us for all aspects of our first-ever Disney cruise, once we had boarded the ship, we felt completely comfortable and ready to fully enjoy all that the Disney Dream had to offer. No time wasted learning about the ship and its amenities…we were already well prepared to hit the deck running! And a special thanks to Kat for quickly contacting us, without a request on our part, after researching possible Fort Lauderdale hotel accommodations we might want to use as a result of our return flight home being suddenly cancelled due to an airline labour strike. Very nice indeed. In closing, we can’t thank Kat enough for her patience, professionalism and all the time and efforts she provided for us over the course of 14 months! Her quick response to emails and her clear, precise and informative responses were greatly appreciated. We certainly would not have had such a fantastic family Disney Dream cruise without Kat’s immeasurable contribution and we look forward to continue working with Kat on our future cruise adventures.

Kat Ward was our Travel Advisor for our recent family cruise. From start to finish she made everything so smooth for our trip. We would not hesitate to recommend her to ensure you have a truly memorable vacation.

Kat Ward went above and beyond in helping me plan my family trip to Universal Studios. She was extremely helpful and knowledgeable when it came to deciding when to go, where to stay, what to see and even where to eat (especially for people with dietary restrictions). Kat shared a wealth of experience regarding the parks that proved to be very useful and allowed us to make the most out of our trip. She was always available to answer any questions I had, and her guidance leading up to the trip (and even during!) helped in creating a truly memorable trip for our family! I highly recommend Kat for anyone looking to book a trip - you'll be in great hands!!!

Our advisor Kat was great to work with. We had a lovely family vacation at Coconut Bay in St. Lucia. It's hard to coordinate the requirements of 6 adults (one being celiac), a child and a baby. Kat did just that. The resort was wonderful. Kat was quick to respond to all of our questions and kept us informed about upcoming timelines. She even went out of her way to contact the resort about menus for the specialty restaurants and managed our bookings for us. Thank you Kat for looking after us so well. Working with you became a worry-free vacation.