Luxury Travel Advisor and Cruise Specialist
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Matt Balsamo
East Greenwich, RI Travel Agent
A full-service Travel Leaders Associate Agency
5.0
(8)
100% Recommended
A year ago when we started to think of a family trip to celebrate our 50th anniversary, of course we thought of Matt as our travel... Read More >
Areas of expertise
Destinations:
Italy, Mediterranean, France, Greece, SpainInterests:
Luxury, Luxury Cruises, River Cruises, LGBTQ+ Honeymoons & Destination Weddings, Family VacationsAbout Me
Experiencing Machu Picchu With The Family
Let me help you plan an unparalleled experience. I have been crafting customized luxury vacations for Rhode Island residents and beyond for over 20 years. For me it is a passion.
Born into a 100% Italian American family my love of Italy in particular has always been constant. It only grew stronger when 7 years ago I connected with some extended family on my maternal side in the Emilia Romagna region of Italy. Prior to this connection, my trips to Italy where always wonderful but now having this connection and traveling into places off the beaten path within the country really make my experiences there special.
These are the kinds of experiences I want my clients to have when they travel. I enjoy planning these kinds of vacations in Italy, France, Spain, Greece and other countries all over the world. Whether its experiencing the destination by land or by ship I can customize and design an inspiring journey that best fits your desires and needs, working with some of our outstanding travel partners.
Recently I ventured for the first time into South America on a family trip with my sister and her family. I used one of our in country partners to plan a customized independent private tour in Peru. We traveled to the Sacred Valley, Machu Picchu, Cusco, Lake Titicaca and ended the trip in Lima. It was a wonderful experience. The tour guides, transportation and accommodations where fantastic, particularly the suite my nephew and I had at the 5 star Inkaterra Pueblo Macchu Picchu Lodge.
Traveling is always an educational and mind opening experience especially when its to a new destination. It would be my pleasure to make your travel dreams a reality. There is so much world to see!
Areas of expertise
Destinations:
Italy, Mediterranean, France, Greece, SpainInterests:
Luxury, Luxury Cruises, River Cruises, LGBTQ+ Honeymoons & Destination Weddings, Family VacationsREVIEWS
Rating: 5.0
8 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 8 reviews
This trip was amazing, more than we could have ima
Reviewed By Nanny and Poppy Hogan - Warwick, RI | Traveled to Montego Bay ~ Jamaica ~ Caribbean
A year ago when we started to think of a family trip to celebrate our 50th anniversary, of course we thought of Matt as our travel agent.
We wanted an experience that would accommodate or family of 17, 8 adults and 9 kids.
We were thinking of an all inclusive but were not sure not sure that was right or affordable for our family.
Matt guided us to a Villa experience in Jamaica.
We knew after some research this was the way to go for us.
Matt’s patient ways was amazing, there was not a question he would not check out for us.
I would never trust anyone else with my travel plans. Matt B is our man!
We wanted an experience that would accommodate or family of 17, 8 adults and 9 kids.
We were thinking of an all inclusive but were not sure not sure that was right or affordable for our family.
Matt guided us to a Villa experience in Jamaica.
We knew after some research this was the way to go for us.
Matt’s patient ways was amazing, there was not a question he would not check out for us.
I would never trust anyone else with my travel plans. Matt B is our man!
✓ I would recommend this agent to my family and friends.
43 of 74 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional
Reviewed By Larry - Warwick, ri | Traveled to Costa Rica ~ Central America
Working with Matt has been a great experience over the years. My wife and I have worked with Matt several times and he has always provided exceptional service and has been both professional and friendly. We always enjoy our meetings with Matt and our vacations have always exceeded our expectations. Highly recommended!!
✓ I would recommend this agent to my family and friends.
45 of 79 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a Lifetime!
Reviewed By Lisa - Cheshire, CT | Traveled to Italy ~ Europe
From the moment I spoke with Matt it was obvious how knowledgeable his is and how helpful he would be to help me plan my trip to Italy. He is insightful, patient, personable and friendly. He always responded quickly and I always felt that I had his undivided attention. He helped me with every detail and it was the trip of my dreams!
✓ I would recommend this agent to my family and friends.
40 of 71 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Family Adventures
Reviewed By Liz - Cranston, Rhode Island | Traveled to Lisbon ~ Portugal ~ Europe
Matt is a crackerjack travel agent. So thorough, knowledgeable and efficient in his delivery of proposal ideas. Travel documentation/itinerary always clearly identified and presented for a seamless travel experience.
✓ I would recommend this agent to my family and friends.
41 of 75 people found this review helpful. Was this review helpful to you?YES|NO
Thanks to Matt, this trip was a 10 out of 10.
Reviewed By Bob - East Greenwich, RI | Traveled to Italy ~ Europe
Nothing but exceptional from the very first time I spoke to Matt.
✓ I would recommend this agent to my family and friends.
36 of 65 people found this review helpful. Was this review helpful to you?YES|NO
Client Testimonials
Covid-19 Success Story Letter to the Owner
Good Evening Mrs. Clappin,
In recognition of service which clearly was exceeding the high standard of customer service I have experienced with your agency for our travel needs, I would like to commend your colleague Matt Balsamo for his excellent service. When the unprecedented circumstances of the Covid-19-pandemic crippled the world and made it very uncertain and affected every aspect of our lives , I was anxious and had many questions regarding my booking arrangements. Whenever I called for advice as to how to handle my bookings/flights, I spoke to Matt who always helped me and answered all my questions. Every time Matt went beyond customer service, “went the extra mile”, no matter how inconvenient and time consuming research was in order to answer my questions. Matt is always helpful, courteous, knowledgeable and Matt’s professionalism exceeded my expectations.
Uta, M, North Kingstown RI
Italy Dream Trip !
Matt,
I would like to
take this opportunity to thank you from the bottom of my heart for the perfect
Italy trip you planned for myself and my sister and cousin. The effort, work, and strategies you put forth to make our trip of a lifetime become a reality was evident in the hotels you chose for us, the locations, and the private tours/ transportation. Each time we arrived
at a city or town we were dazzled by the beauty, delighted with our accommodations, and at all times felt safe with your coordinating partner, Arno Travel in Florence. Arno always kept watch over us and made sure we were taken care of. It is evident to me that you are a very competent travel agent with a vast array of knowledge and experience which is vital when planning a specialized trip such as ours was; every desire for a perfect vacation was met,
and I will treasure these memories forever. I would highly recommend your
services to friends and family alike. With heartfelt than
Gail D, Port St Lucie FL