10/10
Reviewed By Lauren - West hills,CA | Traveled to Tokyo Disneyland | Japan | East and Southeast Asia
I’ve already recommended family use Francine, all the little personal touches made our trip that much more enjoyable
And I felt like we didn’t need to worry about out when to do what, because even though we wanted a very free, not much planned, trip, the recommendations for each place, made it very easy to get up the morning of and plan without anything concrete
Francine Leon responded
"Thank you so much for your kind words and for recommending me to your family—it truly means a lot! I’m so glad the personal touches and recommendations helped make your trip easy and enjoyable while still keeping it relaxed and flexible. That’s exactly the experience I hope to create. I’d love to help plan your next adventure anytime! ??"
✓ I would recommend this agent to my family and friends.
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Ortiz Japan 2025
Reviewed By StevenOrtiz - Tokyo, Kyoto, Osaka | Traveled to Japan | East and Southeast Asia
Francine made the experience amazing, the hotels were great, the information was extremely helpful and it was reassuring I could always look back at the itinerary for the necessary information if I was stuck and/or lost.
Francine Leon responded
"Thank you so much for your kind review! I’m so happy to hear you enjoyed the hotels and found the itinerary helpful throughout your trip. My goal is always to make travel as smooth and stress-free as possible. I truly appreciate your trust and hope to help you plan another amazing adventure soon! ??"
✓ I would recommend this agent to my family and friends.
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Hands Down best trip yet!
Reviewed By Nisifox - Los Ángeles, California | Traveled to Italy | Europe
I can’t say enough great things about Francine! From start to finish, she was absolutely on top of everything—proactive, detail-oriented, and always a step ahead. No matter what questions or requests I had, she was incredibly responsive and made sure every aspect of my trip was seamless. Her expertise and professionalism took all the stress out of planning, allowing me to just enjoy the experience. If you're looking for a travel agent who truly cares and goes above and beyond, look no further. I’ll definitely be booking with her again!
Francine Leon responded
"Thank you so much for your kind words! I’m thrilled to hear you had such a great experience. It was truly a pleasure helping plan your trip, and I’m so glad everything went smoothly. Your trust means a lot to me, and I look forward to helping you plan your next adventure! ??"
✓ I would recommend this agent to my family and friends.
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To the best trip I could have hope for
Reviewed By Stephpaz - Santa Clarita, CA | Traveled to Japan | East and Southeast Asia
I had an amazing trip to Japan all thanks to Francine! Having someone help guide us through what to do and where to go and how to get around in a place I have never been to really made the trip go smoothly and that is honestly all I could ask for. Without the help of Francine, my friend and I would have had a very different experience trying to navigate around Japan. Thank you for everything Francine!
Francine Leon responded
"Thank you so much for your kind words! I’m thrilled you and your friend had such an amazing trip to Japan. It was a pleasure helping you plan and navigate such an incredible destination. I’m so glad the guidance made your travels smoother and more enjoyable. Thank you for trusting me with your trip—I truly appreciate it!
"
✓ I would recommend this agent to my family and friends.
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Dream Tokyo Trip!
Reviewed By Gabrielle15 - Los Angeles, CA | Traveled to Japan | East and Southeast Asia
Francine planned my trip to Japan which has always been a dream place of mine. During my trip, I went to Shinjuku, Shibuya, and Kyoto. All of the hotels we stayed at were amazing. Francine truly simplified our travels to Japan.
Francine Leon responded
"So glad to have helped you achieve your dream trip at a budget that best fit your plans and places you really wanted to visit!"
✓ I would recommend this agent to my family and friends.
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Couldn't have done it without Francine!
Reviewed By AmandaR - Burbank, CA | Traveled to Europe
This review is long overdue but it's better late than never! Chris and I planned a very ambitious trip, and with Francine's help, it came together perfectly. We hit the ground running in three cities in Spain and three in Italy. Francine was amazing at reminding us about booked excursions, helping us book last-minute transfers, and reaching out to make sure we caught flights and made it to our destinations safely. I can't recommend Francine enough and am already looking forward to collaborating with her on a 2026 trip!
Francine Leon responded
"Thank you Amanda! I am so glad you had such an amazing time! I am always here to help you achieve that next great trip!"
✓ I would recommend this agent to my family and friends.
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Most amazing travel agent :-)
Reviewed By Cat Carvajal - Chicago, IL | Traveled to Europe
I recently had the pleasure of working with Francine for my nieces wedding and I can’t recommend her enough! Francine was incredibly knowledgeable about our destination, providing us with insider tips and recommendations that made our trip enjoyable. She handled all the logistics seamlessly, including flights, accommodations, and activities, which allowed us to relax and focus on making memories. What impressed me the most was her willingness to help us with many last-minute changes we were forced to make. She made the time to always be available to answer our questions and helped us with ensuring that our issues were resolved quickly. Our family felt so much support from her every step of the way.
Francine made our vacation unforgettable. We are so appreciative of everything she did for us.
Francine Leon responded
"Thank you for your review! It was my pleasure planning the best itinerary for you and your group from Greece, to Amsterdam, and London (France)! I look forward to working with you in the future on your next bucket list adventure!"
✓ I would recommend this agent to my family and friends.
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Best trip and all thanks to Francine!
Reviewed By Stefany - Los Angeles, CA | Traveled to Europe
ABSOLUTELY AMAZING! The only travel agent to have plan your trip! She is incredibly organized, efficient, quick, sharp, and beyond helpful! Our trip was extensive and she handled it like a boss and always with such patience. Francine was there from start to finish and no matter what came up during our trip, at great distances and different time zones Francine was helping us out. There aren’t enough words to express my gratitude!! We couldn’t have done it without you! Can’t wait for our next adventure :)
Francine Leon responded
"Stefany,
Thank you for the review. I am so happy that your trip worked out so wonderfully even with some glitches that were out of our hands. I look forward to booking future adventures for you and your family!
"
✓ I would recommend this agent to my family and friends.
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Bucket list trip to Greece
Reviewed By Dee - Trumbull, CT | Traveled to Greece ~ Europe
I cannot recommend Francine Leon highly enough for planning my dream bucket list trip to Greece! From start to finish, she was absolutely incredible. Her patience and deep knowledge of the destinations made the entire planning process a breeze. She took the time to understand exactly what I wanted from the trip and then tailored an itinerary that exceeded my expectations.
Every detail was taken care of—flights, accommodations and tours. I felt completely at ease knowing everything was meticulously planned. What impressed me even more was her ability to handle the unexpected. When a small issue arose during my trip, she was quick to resolve it, making sure I could enjoy my vacation stress-free.
If you’re looking for a travel agent who is professional, knowledgeable, and truly cares about your experience, Francine is the one to choose! She made my dream trip a reality, and I can’t thank her enough.
Francine Leon responded
"Thank you Dee for your review! I appreciate your kind words. It was an absolute pleasure building your custom Greece Bucket List trip! - Francine Leon, Postcard Memories Travel
"
✓ I would recommend this agent to my family and friends.
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What a Vacation!!
Reviewed By Sonja - Palmdale, CA | Traveled to Alaska ~ USA
She was a pleasure to work with and very knowledgeable with all questions we had regarding our trip, excursions, hotels, best dinning and drive around time options.
Francine Leon responded
"I am glad you had a wonderful trip and look forward to working with you in the future! Thank you!"
✓ I would recommend this agent to my family and friends.
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Best family vacation cruise ever!!
Reviewed By Cruisers - Pacoima, CA | Traveled to Alaska ~ USA
From the very beginning Francine was extremely professional, but very friendly. Francine worked very, very hard on our family vacation cruise to Alaska for 12 people. I contacted her 7 months prior to the cruise and she guided me all the way to the day we left. We are not world travelers so her help was invaluable especially for a group of 12 people. Honestly, this trip would not have happened without her guidance. So, so happy a friend of mine referred me to Francine. Francine also arranged the train travel to Seattle where we boarded the Norwegian Bliss and back home. She also arranged for car service and kept on top of that the entire time. Our train ran very late upon our return and Francine kept in touch until we got safely home at 1:00 a.m. She went beyond what she had to do as a travel agent. We appreciate her more than she will ever know.
Francine Leon responded
"Planning this family trip was as exciting for me working with you to get the best outcome for your group! Thank you for booking through Postcard Memories Travel!"
✓ I would recommend this agent to my family and friends.
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Fantastic Tulum Vacation!
Reviewed By Gaby - Los Angeles, California | Traveled to Tulum ~ Mexico ~ Mexico
Francine was lovely to work with! She was always available to discuss any questions I had. She made sure the request I had were met. Francine went above and beyond!
Francine Leon responded
"Thank you Gabrielle for your wonderful review! I am so happy you had a great vacation and experience working with me!"
✓ I would recommend this agent to my family and friends.
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10/10 - Thanks for all the help!!
Reviewed By Amanda - North Hollywood, CA | Traveled to Mexico City ~ Mexico D.F. ~ Mexico
Francine was great! Super responsive and informative leading up to the trip and during. The whole family was at ease following the awesome trip Francine helped coordinate! Would definitely recommend Francine’s services to family and friends and would use again in the future. Thanks so much for all of your help!
Francine Leon responded
"Thank you for your kind review! I strive to ensure my clients have easy access to my help and resources for the best travel experience!"
✓ I would recommend this agent to my family and friends.
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Amazing, well planned trip!
Reviewed By MJenson - Simi Valley, CA | Traveled to Boston ~ Massachusetts ~ USA
Excellent customer service! She planned everything so well from working with our schedule, budget and adjusting things as needed along the way.
Francine Leon responded
"Marissa,
I am so happy that you enjoyed your trip to Boston! Thank you for your great review, I appreciate you taking the time to share your experience!"
✓ I would recommend this agent to my family and friends.
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Family fun
Reviewed By Magdalena - Los Angeles CA | Traveled to Mexico City ~ Mexico D.F. ~ Mexico
Very pleasant down to the point and always looking for our best.
Francine Leon responded
"Thank you so much Magdalena for your review for your recent visit to Mexico City, Mexico! I am happy that you had a wonderful trip with your family!"
✓ I would recommend this agent to my family and friends.
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