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Ocean Cruise Specialist
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Kaelana Mong
Kansas City, MO Travel Agent· 3 Years of Experience
Cruise Holidays of Kansas City, a Travel Leaders Network Affiliate Agency
4.9
(16)
100% Recommended
We booked an expedition cruise, pretty straight forward, until the flights to Nuuk became problematic. Kae went above and beyond to get us the best possible... Read More >
Areas of expertise
Destinations:
Europe, MexicoInterests:
CruisesSuppliers:
Viking, Virgin Voyages, Disney Cruise Line, Celebrity Cruises, Royal CaribbeanAbout Me
Sunset on "Scarlett Lady"
I have found ocean cruising to become one of my favorite modes of travel. You can see so many destinations, visit multiple countries, and be pampered all in one itinerary. My job as your ocean cruise specialist is to not only make your entire trip as seamless as possible but to also match you with the cruise line that fits your needs best. With so many ocean liners in the travel industry, it isn't always a one size fits all situation.
Let me help you make memories that will last a lifetime.
Areas of expertise
Destinations:
Europe, MexicoInterests:
CruisesSuppliers:
Viking, Virgin Voyages, Disney Cruise Line, Celebrity Cruises, Royal CaribbeanREVIEWS
Rating: 4.9
16 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 16 reviews
Outstanding Service
Reviewed By Karen - Platte City, MO | Traveled to Nuuk | Greenland | Greenland
We booked an expedition cruise, pretty straight forward, until the flights to Nuuk became problematic. Kae went above and beyond to get us the best possible connections, both ways. Our vacation was stress-free because of her efforts. Kae also communicated every step of the booking, made sure we did not miss out on excursions, made sure our docs were in order. And she even got us a partial refund when a special offer came around after we had already paid in full. True customer service. We already booked our next cruise with her.
✓ I would recommend this agent to my family and friends.
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Fantastic Trip
Reviewed By Yoliann - Olathe, Kansas | Traveled to Amalfi | Italy | Europe
The customer service we received from Kaelana and Cruise Holidays on our recent Mediterranean cruise was exceptional from beginning to end! Kaelana’s attention to details made our trip even more special, providing us with many memorable experiences. Can’t wait to plan another trip!
✓ I would recommend this agent to my family and friends.
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Relaxing vacation!
Reviewed By Los Cabos - Kansas City, Mo | Traveled to Los Cabos | Baja California Sur | Mexico
Kaela planned an inclusive vacation for me to Los Cabos. She took care of all the details and made sure nothing was forgotten. She is very organized and wanted me to have the best vacation ever. She communicates well. She makes suggestions and then presents the different options. She stayed within my budget. She is very reachable if you have questions.
✓ I would recommend this agent to my family and friends.
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A trip to remember
Reviewed By Lou & Sandy Aragon - Kansas City, Mo | Traveled to Italy | Europe
It was a most wonderful trip we enjoyed ourselves immensely was so much to see in such a short time. K did a wonderful job in explaining everything but you cannot wrap your head around just how much there was to see and how breath taking it all was
✓ I would recommend this agent to my family and friends.
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Excellent Ireland Trip
Reviewed By Fred - Kansas City, MO | Traveled to Ireland | Europe
Kaelana was very thorough and respected our desires for this trip. She was very good at explaining the different options and offered her opinion (which we valued very much). She was very knowledgeable about this trip to Ireland. And everything worked out perfectly on our trip, from start to finish.
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

Celebrity Learning Certification

Holland America Line Academy Specialist

Regent Seven Seas Luxury Cruise Expert

Royal Caribbean University - Bachelor of Adventure

Seacademy - Gold Certification

Seacademy - Scarlet Certification

Seacademy - Silver Certification

Seacademy - Violet Certification

Viking Expert

Viking Oceans Expert
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
Virgin Voyages - Scarlett Lady Nov '25
View Album