Family Cruise Specialist
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Edna Osorio
Moultonborough, NH Travel Agent· 7 Years of Experience
The Vacation Group, a Travel Leaders Network Affiliate Agency
7 reviews
100% Recommended
7 Years of Experience
Additional Languages
Spanish
5.0
(7)
100% Recommended
We had the sad experience of canceling a cruise and working with the talented Edna made the pain so much easier. There were many, many emails... Read More >
Areas of expertise
Destinations:
Worldwide, Bahamas, Caribbean, Alaska, EuropeInterests:
Family Vacations, Cruises, Holiday Travel, GroupsSuppliers:
Royal Caribbean, Disney Cruise Line, Norwegian Cruise Line, Princess Cruises®, Holland America LineAbout Me
As a family cruise specialist at The Vacation Group, I love helping families create unforgettable memories at sea. From multi-generational reunions to first-time sailings with little ones, I understand the unique needs that come with planning a family vacation. I specialize in matching families with the right cruise line, ship, and itinerary—whether it's choosing a vessel with amazing kids’ clubs, waterslides, and family-friendly dining, or coordinating shore excursions everyone will enjoy. I’m passionate about making sure every detail is handled so parents can relax and enjoy the journey. Watching families return with stories, smiles, and shared experiences is the most rewarding part of what I do.
Additional Languages
Spanish
Areas of expertise
Destinations:
Worldwide, Bahamas, Caribbean, Alaska, EuropeInterests:
Family Vacations, Cruises, Holiday Travel, GroupsSuppliers:
Royal Caribbean, Disney Cruise Line, Norwegian Cruise Line, Princess Cruises®, Holland America LineREVIEWS
Rating: 5.0
7 reviews
100% Recommended
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Showing 7 reviews
Cancellation of cruise
Reviewed By Cswsand - Gastonia NC | Traveled to Caribbean
We had the sad experience of canceling a cruise and working with the talented Edna made the pain so much easier. There were many, many emails going back and forth as Edna quickly worked with Celebrity to send our medical information for confirmation. We had full confidence as Edna kept us informed during this difficult process. she was very professional and answered all our questions with ease. I highly recommend working with Edna.
✓ I would recommend this agent to my family and friends.
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Excellent and efficient customer service
Reviewed By Jocella - Wayzata, MN | Traveled to Europe
I have had the pleasure of working with Edna at CruCon on a couple different cruises this past year. I so appreciate her timely responses, as many requests are time-sensitive. She is willing to go above and beyond to assist with requests, and is quick and efficient with her follow-up! This type of service makes want to continue to do business with CruCon. Thank you Edna!!
✓ I would recommend this agent to my family and friends.
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Problem Resolved!
Reviewed By DLF.123 - Surprise AZ | Traveled to Trans-Atlantic ~ Other
Edna is fantastic! I presented her with a problem and she tackled it very professionally and kindly. She answered all my questions promptly and was very friendly.
✓ I would recommend this agent to my family and friends.
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Great upgrade!
Reviewed By Debut - Sherwood, Arkansas | Traveled to Holland ~ Netherlands ~ Europe
We wanted to upgrade our cabin for our cruise next summer and contacted CruCon. Edna got back with us very quick and told us what was available. We got exactly what we wanted and the whole process was quick and easy. Edna has helped us several times over the years. Thank you, Edna.
✓ I would recommend this agent to my family and friends.
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Cancelled Cruise
Reviewed By Skimoose - Ft Myers | Traveled to Mediterranean ~ At Sea ~ At Sea
Edna was professional, friendly and efficiently assisted with our cruise cancellation.
✓ I would recommend this agent to my family and friends.
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My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.