Independent Consultant with Academy Travel

Heidi was very helpful with all the arrangements needed for this awesome trip. From the cruise reservations, flights, transfers, excursion recommendations and bookings and encouragement, ,everything went very smoothly. We are very grateful for all her help and expertise.

Heidi planned another trip for us and we couldn’t not be happier with her service - highly recommend. She is attentive and gets back to you immediately - amazing service!

Heidi Kassel made the whole process stress free and enjoyable. From flights, transports. Rooms, excursions, shows, meals….etc Heidi took care of all of it. She was always responsive and made herself available to answer any concerns. I felt we got the best prices and value for my dollar.

From researching and presenting options to checking in with us upon arrival to our destination, Heidi’s attention to detail is unmatched! She goes the extra mile with the clear intent that her clients’ happiness is of utmost importance! We enjoyed a phenomenal family vacation thanks to Heidi!

Heidi came recommended to me through my sister. My sister never used Heidi but knew she was a travel agent. We booked a girls trip to London and Paris in a very short time. Heidi was always very knowledgeable, considerate and wonderful to work with. She checked in with us every single day of our trip. She did an excellent job of booking our excursion and travel passes. Our vacation was seamless and flawless. I highly recommend Heidi and will definitely use her again and again!

Heidi was so helpful as I have never been on a cruise! She was patient and right there to help when I had tons of questions! And I did! She is AMAZING!

Heidi planned our up coming tour to Italy in October. She planned everything including the air travel. We're excited and looking forward to it!

Heidi booked a trip for us last October, and she was an absolute pleasure to work with from the very beginning. She went above and beyond to ensure we had a stress-free and thoroughly enjoyable vacation. The hotel she recommended was top-notch, offering incredible service and comfort. Heidi even took the time to research local activities near our hotel, which made our trip even more special. Her attention to detail and genuine care made all the difference. We couldn’t have asked for a better travel experience!

Heidi went above and beyond to make sure everything for our trip was planned - from the hotel to dining. She was always ready to answer any questions and make sure everything was going smoothly.

Heidi has helped me plan numerous trips- every single time, she has planned and organized everything for us to ensure we have the best trip ever. She truly wants her clients to make incredible memories and really wants you to be happy. I tell everyone to go to Heidi- she asked all of the stress out of travel. I love Heidi!

Heidi was extremely knowledgeable and patient while we were planning our vacation. She showed me all different room accommodations, and answered my many questions. She also added a personal touch after booking was complete. I would definitely use her again!

This is the second trip that I booked with Heidi. She continued to be such a godsend. I don’t have to think about anything except enjoying myself. She is always one step ahead. ????

Working with Heidi made our travel planning so much easier. She got to know our personal interests and helped us choose the right resort to stay, and gave great recommendations for things we wouldn’t want to miss. In addition, she took charge of making our dining reservations as well as arranging the Lightning Lanes so we could skip the lines for the rides we really wanted. She was available to answer any questions or concerns we had while planning and while we were on the trip too. We were so grateful to have the stressful parts taken care of by a professional so we could just enjoy the fun of the vacation!

Heidi is amazing! She is our fairy godmother, and helped us makes memories with our families. We have used her multiple times and she is not just an agent, but a friend.

I found Heidi through my sister. We never met and this trip was booked purely on blind faith. Heidi did an amazing job with just a short period of time. What started out as a mother daughter trip to Europe (London/ Paris) changed to a mother, daughter, and sister trip. The entire trip was perfect and seamless. Heidi is well traveled, knowledgeable and very thorough. She is sweet and very easy to deal with. All the tours she booked were perfectly fitted into our schedule and most enjoyable. The private transports she booked were timely, professional and easy to deal with. She assisted with booking places to celebrate my daughter’s 18th birthday and helped me get the hotel decorated for this special event. She had us download the CBP MPC app and we flew through customs in less than 5 minutes on Good Friday! She also has a great app that allows you to check and interface with your itinerary. She was always in constant contact with me making sure we were happy, safe and comforta

Heidi did an amazing job at helping my college roommates and I plan our senior year spring break trip. We traveled to St. Petersburg, FL and Heidi did an excellent job at helping us book our flights, hotel, as well as arranging car transportation to and from the airport. Additionally, she sent us a nice package with information and goodies shortly before we left. I would recommend Heidi to anyone as she is trustworthy, reliable, and a great travel agent!