Consistent excellent service
Reviewed By Happytravellers - Bolton, Ontario | Traveled to Perth | Australia | Australia & New Zealand
Over the past ten years we have booked numerous trips through Helga. We have always been given great options and fair pricing. She is prompt in answering all our requests and can be counted on to find a convenient solution or change an existing booking. She is friendly and extremely professional.
Helga Omstead responded
"Thank you Joan and Vince, your kind words and loyalty is very special to me, take care.
Helga "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Maker of amazing memories!
Reviewed By Chief - Alliston, Ontario | Traveled to Singapore | East and Southeast Asia
Everyday amazing memories pop up on our cell phones & computer screens. Helga has played a large part in so many of these memories. For over 30 years we have trusted her advice, she has never steered us wrong. We have done things that we never thought possible but Helga has given us the guidance & confidence to take on the world. We are currently planning 2 amazing adventures that will take us around the globe to so many countries. We know that with Helga's help and her attention to detail we will have the time of our lives & our cell phones & computer screens will continue to be full of amazing memories. Thank you Helga.
Helga Omstead responded
"Thanks Scott and Ruby, appreciate your loyalty and always a pleasure working with you both.
Helga "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Peace of mind
Reviewed By Grateful traveler - Toronto, Ontario | Traveled to Addis Ababa | Ethiopia | Africa
My wife and I have relied on Helga and her staff for more than 10 years to help us with our travel arrangements. Over that period we went together on a safari to Botswana and flew several times to Palm Beach; I have visited friends in Los Angeles, spent two weeks moving between Chicago, Philadelphia and Boston, made last-minute plans to attend a wedding in Turkey, met a friend in Sao Paulo and spent a week with my grandchildren in Kamloops, B.C. Helga and her team have helped us with all of these trips (and some I've forgotten), finding flights that meet our specifications, booking hotels, sourcing tour guides and attending to all the details that contribute to a safe and enjoyable experience. She has relieved us of the headaches and anxiety that come with traveling. I rely on her without question, knowing that she will make the best choices for me on any trip that I take, to any destination.
Helga Omstead responded
"Bruce, thank you so much for your review of our services. We appreciate your business and always keep your best interest in mind when planning your travel. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Everything I wanted it to be and more
Reviewed By Abby - Tottenham Ontario Canada | Traveled to Italy | Europe
We started plan our Italian trip last December . Helga booked our flights and explained the payment process payment for the total trip was paid two months before going. Helga arranged for a vehicle with the hotel to pick us at the airport and drive us to the hotel. We arrived two days before the tour started to explore Rome. We attended the pasta dinner with Walks tours. It was amazing and so much fun. Great way to start our trip. The next day with Walks tours was a Vatican tour. Wow a must see. The tour guide was so knowledgeable and you could feel the love she had with her job. The 15 day Globus tour was very busy but great. Our goal was to see as much as we could. We also did extra excursions. The family farm dinner in Naples area was one of my favorite excursion along with Taste of Sicily another family dinner. Wonderful time and delicious food. The Italian sure know how to enjoy their food ?? The history is very interesting everywhere. We had perfect weather for our tour early October. Helga took time away from her tour to email us with final instructions on our return home. She goes over and above for her clients. I would highly recommend her and her team
Helga Omstead responded
"Hello Gail, so happy to be able to plan this wonderful getaway for you and Doreen. So glad it was full of adventures and surprises.
Appreciate your business, thank you!
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Thailand. Baltic cruise, Japan Newfoundland
Reviewed By Excellent - Brampton | Traveled to Canada
All trips were excellent- everything was done to our 100% liking- Helga went beyond all expectations.
We are very grateful..
Helga Omstead responded
"Appreciate you as well and looking forward to assisting making man more memories for you both."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Consistent, Quality, Service
Reviewed By Loyal Client - Caledon, Ontaario | Traveled to Newfoundland | Canada
I have booked travel through Migrations Travel for about 25 years, Starting with business and vacation travel and then later enjoying their guided tours to locations all over the world. They are there to guide me through the planning, they do their homework and make sure that all the details are worked out and therefor no surprises. The organization is professional in every way, their communication is timely and they think ahead with details you never thought of.
Helga Omstead responded
"Thank you Neil. Its great to be a part of assisting with all of your travel needs, thank you so much for your loyalty."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Sensational Safari!
Reviewed By TFS - Bolton, Ontario | Traveled to Africa
What could be better than traveling with your Travel Specialist? Our group to Tanzania were lucky enough to travel with Helga. We got to witness her expertise when things didn't go according to plan. Thank you Helga, for all your help
Helga Omstead responded
"A pleasure having you with us, your first experience on one of our escorted group trips. So glad you enjoyed and appreciate your business."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Would not think of travelling without her advice
Reviewed By moka - ottawa | Traveled to Europe
We have now travelled for a couple of decades always using Helga as an agent…and we have travelled the world. She is amazing at discerning our needs and prioritizing what is important for us. She has recommended less expensive options where appropriate, and made sure that if we were choosing premium options, we had our money’s worth. She is wonderful at finding best value, she has extensive knowledge of destinations worldwide…and if she doesn’t know herself, she knows who to ask. I thought that I was great at finding flights and hotels, and Helga always finds us better priced options. She anticipates what may be required along the way…and has informed us of VISA needs even when those change last minute. Strongly recommend her services. Thank you Helga!!
Helga Omstead responded
"Thank you so much for your loyalty over the years and also exciting working with you on your adventures. Always interesting and much appreciated."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Flights to Australia to visit our daughter and new grandson
Reviewed By AB/BA - Ottawa, Ontario | Traveled to Melbourne | Australia | Australia & New Zealand
Helga arranged two flights to see our new grandson. At every stage of planning, ticketing and support for changes needed, Helga was always available, had excellent suggestions and solved problems quickly.
I would highly recommend her to anyone.
Helga Omstead responded
"Thanks so much for your kind words, that's what we're here for.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Down to the last detail
Reviewed By BB - Toronto | Traveled to Berlin | Germany | Europe
Helga thinks of everything. She takes all the stress out of travelling. Her planning is meticulous. No pebble left unturned. Every hotel is perfect. The guides are terrific. Travel arrangements are seamless.
Helga Omstead responded
"Much appreciated Barb, we appreciate your comments and benefit by your experiences and feedback. Thank you."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Cambodia and Vietnam
Reviewed By Rick - Niagara Falls Canada | Traveled to Cambodia | East and Southeast Asia
Entered in Cambodia and visited many archeological sites and then traveled down the Mekon River to Vietnam. Stopped at several villages only accessible by water. It was a magical trip.
Helga Omstead responded
"So glad you enjoyed your adventure Rick. It definitely was magical and interesting and glad you came along. Thank you."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Italy and Scily
Reviewed By Greattfan - Southern Italy Scily | Traveled to Italy | Europe
Excellent service everything went smooth from the airport, pickup at Rome Airport and hotels and bus tours. Would recommend
Helga Omstead responded
"Thank you Doreen, glad it was seamless and appreciate your comments and feedback. Till next time. Thank you."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Eastern Europe
Reviewed By Gord - Mono, Ontario, Canada | Traveled to Ukraine ~ Europe
The relationship with Helga Omstead has been outstanding. I and my team of 15 consultants travel all over the world. Helga provides our exclusive travel services - always with professional and personal service. During the Iceland volcano, we had 9 consultants working in Ukraine, Serbia, Bulgaria, Azerbaijan, Montenegro and Romania. Helga worked through the air travel disruptions, and was available 24 hours a day to make myriad travel and accommodation changes to get us all home. We appreciate her dedication, compassion and professionalism.
✓ I would recommend this agent to my family and friends.
17 of 35 people found this review helpful. Was this review helpful to you?YES|NO
Very professional
Reviewed By Edee - Newmarket | Traveled to Peru ~ South America
Very professional
✓ I would recommend this agent to my family and friends.
19 of 40 people found this review helpful. Was this review helpful to you?YES|NO
multiple great trips through Helga for many years
Reviewed By Randy T - Mississauga, Ontario Canada | Traveled to Cancun ~ Quintana Roo ~ Mexico
Helga does a great job as we travel as a large group and have always been happy with her organizing room locations and special dinner requests.
✓ I would recommend this agent to my family and friends.
14 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Vacation Experiences
Reviewed By Deb - Barrie, Ontario | Traveled to Jamaica ~ Caribbean
When my husband and I travel, we quite often don't know where we want to go. Helga is so very patient, and knows the questions to ask to provide us with options for exactly what we are looking for! She also ensures that those extra little 'touches' are done to ensure that we are 100% happy and has provided 'surprises' when she knows that it is a very special occasion in our lives! Helga also follows up after every trip, and is eager for our feedback - both positive and negative so that she can adjust recommendations for other clients if required. I would highly recommend Helga and her team without question. She is awesome!
✓ I would recommend this agent to my family and friends.
13 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Trips of a Lifetime with Helga.
Reviewed By Briman - Rosseau ON | Traveled to Asia
What can we say about Helga, other than the best we've ever dealt with in our travel history. For years now, we've entrusted Helga to organize our trips. She takes the time to understand our personal wish list and plan the trip around those expectations. Not, a cookie cutter plan at all!!! Without Helga and her wealth of travel knowledge, I feel our trips would have suffered in quality. Her attention to the details and her overall personal service throughout the experience is AMAZING!!
✓ I would recommend this agent to my family and friends.
13 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Service and Support - My Go To Always
Reviewed By Tami - Truro, Nova Scotia | Traveled to Cuba ~ Caribbean
Helga provided excellent service and support throughout our travel experience. I explained our goals for our vacation ( myself and two teenage sons). Helga had previously assisted with a vacation for us. I loved that she showed me options and was available to discuss each and the pros and cons for us. The pandemic broke out while we were away and of course it was worrying but Helga communicated with me continually and was able to put my mind at rest. No better and no other for this traveler.
✓ I would recommend this agent to my family and friends.
14 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Trip cancelled due to CV-19
Reviewed By Ash M - Caledon | Traveled to Greece ~ Europe
Although we weren’t able to travel due to CV-19 - Helga was great. She kept in touch throughout the process and she continued to fight for our group to receive a travel credit for a future trip. We will definitely book with Helga again!
✓ I would recommend this agent to my family and friends.
9 of 23 people found this review helpful. Was this review helpful to you?YES|NO
How would we ever figure it all out on our own?
Reviewed By Iron Family - La Ronge, Saskatchewan | Traveled to South Africa ~ Africa
Helga is amazing! She is prompt and thorough, giving us the reassurance that we are getting the best arrangement and price before we go and that if there is an issue when we are away, we will be well looked after then, too.
✓ I would recommend this agent to my family and friends.
12 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Agent Ever!
Reviewed By Ed and Karen - Caledon Ontario | Traveled to Maui Island ~ Hawaii ~ USA
In these times of DIY online booking I think a lot of people have lost the concept of having a really, really good travel agent. All this with the perception of saving a few bucks. Helga and her team spend the time to get to know you so there won’t be any disappointments. We have booked many times with Migrations and never been close to disappointed. If something goes wrong no matter where in the world we are we can get Helga’s help immediately. Try that with your online booking company!
We have recommended Helga to many people and will continue to.
✓ I would recommend this agent to my family and friends.
12 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Thank you Helga!
Reviewed By Di P - Bolton | Traveled to Greece ~ Europe
Helga was professional every step of the way. We had months of planning a group trip to Greece. She answered everyone’s questions and dealt with all our concerns in a timely manner.
✓ I would recommend this agent to my family and friends.
16 of 38 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives!
Reviewed By Vee - Caledon, ON | Traveled to Alaska ~ USA
Helga is resourceful and gives her clients 100% of her attention to detail, problem solving, planning etc.. she will also pass along savings for booking rooms/ hotels. Her recommendations are based on her personal experience whic h provides a lense to clients of destinations they haven’t traveled to / experienced.
✓ I would recommend this agent to my family and friends.
19 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding service
Reviewed By Dee - Caledon, Ontario | Traveled to Barbados ~ Caribbean
Helga has organized our travels for a number of years and we have always been exceptionally pleased with her professionalism and attention to detail. Caribbean resorts, River cruises, European tours have always been so well organized. She makes travelling as stress free as possible!
✓ I would recommend this agent to my family and friends.
13 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Service and Recommendations
Reviewed By Lucy - Caledon, Ontario | Traveled to Europe
Helga is incredibly experienced and capable in organizing complex trip details, recommending wonderful accommodations and providing immediate service when necessary, all over the world. In addition, we thank Helga for getting us home unexpectedly due to the Covid outbreak.
✓ I would recommend this agent to my family and friends.
12 of 31 people found this review helpful. Was this review helpful to you?YES|NO
An amazing European vacation
Reviewed By Maverick - Alliston | Traveled to Italy ~ Europe
Helga is knowledgeable, professional and provides amazing travel options!
✓ I would recommend this agent to my family and friends.
12 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Another fantastic trip with Helga
Reviewed By Jim - Schomberg, ON | Traveled to Cambodia ~ East and Southeast Asia
My wife and I went on a fantastic trip last fall to Cambodia & Vietnam organized and hosted by Helga and her husband Dana. All aspects of the trip were impeccably well organized, We saw lots of amazing sites and had many great experiences. It was our third trip that was hosted by them, and Helga has also booked many trips for us with our friends. She always has great ideas and suggestions to make our trips better and we have referred many of our friends to her. I highly recommend Helga!
✓ I would recommend this agent to my family and friends.
12 of 32 people found this review helpful. Was this review helpful to you?YES|NO
The trip that Covid stopped
Reviewed By Staceyg - Toronto ON | Traveled to Peru ~ South America
After a lot of work on Helga’s part we finally had an itinerary and we were excited to go to Peru! But then Covid-19 hit and all our plans were put on hold. Helga has been great, staying in touch and helping us navigate our various options. Ultimately we have decided to postpone our big trip till next year. So while we haven’t yet been on our trip I have to say Helga’s customer service has been excellent during these unprecedented times.
✓ I would recommend this agent to my family and friends.
8 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Expertise at its finest!
Reviewed By Ang - Bradford | Traveled to Greece ~ Europe
Helga went above and beyond to help us with a very difficult situation with Air Canada. She didn’t stop fighting for us until it was resolved!
✓ I would recommend this agent to my family and friends.
15 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Retirement Vacations
Reviewed By L and J - Brampton, Ontario | Traveled to Europe
I started planning a trip to Italy to celebrate our retirement and I was completely overwhelmed. A friend recommended Helga. She rescued me! We have had the pleasure of working with Helga on a number of occasions in the past five years. Our vacations have been a delight! I truly appreciated how she listened to our likes and dislikes and then catered the trip to our wishes and budget. Helga always found us hotels in the best locations at reasonable costs. When travelling in Italy and Spain we were always in walking distance of most of the top tourist destinations and booked the tours for us. The flights she booked for us were well researched and Helga found reasonable rates for us. I would never hesitate to contact her and ask for help!
✓ I would recommend this agent to my family and friends.
14 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Multiple Trips with Migration Travel
Reviewed By Dennis - Caledon, Ontario | Traveled to Italy ~ Europe
Diligent, Responsive, Detailed, Persistent, Knowledgeable,
✓ I would recommend this agent to my family and friends.
13 of 36 people found this review helpful. Was this review helpful to you?YES|NO
The Best Travel Agents
Reviewed By Walter - Kingston, Ontario | Traveled to Europe
Helga has been arranging my business and our personal travel for about 15 years. Initially it was mostly business related to Eastern Europe which has evolved into all personal travel for the past 10 years (Europe, India, Turkey, Morocco). We also went on a group trip to Belgium and France hosted by Helga and Dana. Helga and her Migrations team are the best, they are on top of all travel related issues and consistently look after their clients interests.
✓ I would recommend this agent to my family and friends.
11 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Best trips ever
Reviewed By Happy wanderer - Nobleton | Traveled to Europe
Professional, efficient, friendly. Helga has your best interest at heart and has the travel experience herself that supports any desires one may have.
✓ I would recommend this agent to my family and friends.
8 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Cancelled due to Covid-19
Reviewed By George - Toronto, ON | Traveled to Europe
Helga has been very helpful in her suggestions and organizing our European vacation. When it was cancelled because of the Covid-19 pandemic, Helga continued to keep us informed and was easy to reach. We look forward to re-booking with Helga once it is safe to travel again.
✓ I would recommend this agent to my family and friends.
10 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Helga organized an incredible European vacation
Reviewed By Chris Columbus - Alliston | Traveled to Italy ~ Europe
In a word, outstanding! Helga is an extremely helpful, knowledgeable, and dedicated travel professional!
✓ I would recommend this agent to my family and friends.
10 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent around!
Reviewed By Adam Scott - Waterdown, ON | Traveled to Cartagena ~ Colombia ~ South America
We have been working with Helga and her team at Migrations Travel for many years. From simple flights to South American romantic getaways to large family trips with 25 travelers, they have done it all for us. Helga has an ability to sniff out deals we couldn't find ourselves, and take care of the needs of numerous travelers with ease. I wouldn't hesitate to recommend Helga and Migrations Travel for any of your travel needs.
✓ I would recommend this agent to my family and friends.
12 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Always A Pleasure
Reviewed By Karen - Mississauga, Ontario | Traveled to South America
My family has been working with Helga planning vacations for 10 years. She has planned and booked a variety of trips for me including couples, groups of up to 30 people and just our family of 5. My husband and I traveled to Vietnam/Cambodia on one of Helga's escorted group tours as well.
Our most recent trip took us to South America. Helga's expertise coordinated every detail of our trip including flights from/to Canada, accommodation, transportation on the ground, flights during the trip, guided local tours in every place we stayed. Helga was particularly efficient when towards the end of our trip, the Canadian government began talking about closing borders due to the escalation of the Covid-19 pandemic and we realized we needed to get home.
She was quickly able to book flights for the four of us to get out of Brazil and back to where we all needed to be. Our trip took us to 3 S. American countries. Helga's coordination/planning resulted in an exceptional experience.
✓ I would recommend this agent to my family and friends.
8 of 28 people found this review helpful. Was this review helpful to you?YES|NO
When she sent us to Sandals South Coast
Reviewed By “G” - British Colombia (lived in Ontario until 2018) | Traveled to Jamaica ~ Caribbean
Always a pleasure. Started dealing with Helga almost 20 years ago. She figured out early on what we wanted in a vacation , and made it happen. Wouldn’t deal with anyone else. Her honesty & professionalism is exempt. Right from the early planning stages to a follow up with you at the end of vacation. Not only my travel agent but I consider her a friend.
✓ I would recommend this agent to my family and friends.
8 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon to Remember
Reviewed By Whitney Y - Barrie, Ontario | Traveled to Mexico
My husband and I were remarrying and looking for an amazing and memorable honeymoon. Helga and her team gave such great options and suggestions based on what we were looking for. The all-inclusive adults only resort we chose was amazing. Helga and her team took care of every detail so we didn't have to worry about a thing except showing up, enjoying ourselves and relaxing. We think of this trip often and are so thankful they helped arrange such a special time for us.
✓ I would recommend this agent to my family and friends.
13 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip Ever
Reviewed By Mel C - Caledon Ontario | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Helga is an amazing agent, very detailed takes care of your every need - Excellent customer service - and support from
Start to finish of your trip seat selection on flights “special requests” at a resort or on a cruise amazing !
✓ I would recommend this agent to my family and friends.
7 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Love to Travel!!
Reviewed By Happy traveller - Hockley Valley, ON | Traveled to Portugal ~ Europe
pleasant, efficient, organized, and just plain great at her job!
✓ I would recommend this agent to my family and friends.
13 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Service beyond our best expectation.
Reviewed By Optimistic - Caledon | Traveled to Europe
We booked a trip to Spain, Germany and Austria foe September 2019. In june I was diagnosed with an aggressive cancer and could not make the trip. Although, my oncologist wrote a note it was Migrations Travel that were able to get almost 95% of our money back although I had not purchases travel cancelation insurance. I couldn't have been happier that we booked with Helga and her team of professionals.
✓ I would recommend this agent to my family and friends.
6 of 25 people found this review helpful. Was this review helpful to you?YES|NO
HIGHLY recommend Helga for all your travel desires
Reviewed By M - Caledon | Traveled to Germany ~ Europe
We have had first rate dealings with Helga and staff, response time to enquires is fast and friendly. Helga and staff go above and beyond just selling vacation trips, I give her a 6 out of 5 star rating.
✓ I would recommend this agent to my family and friends.
15 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Our go-to travel advisors!
Reviewed By Al A. and Gail M. - Caledon, Ontario | Traveled to South Africa ~ Africa
Helga and Dana are our go-to travel advisors, whether we are travelling to an all-inclusive resort, being escorted by them on a top-notch group tour around the globe, or just need honest travel advice. Their knowledge, professionalism and attention to detail in matters of adventure, comfort and safety have instilled a trust that they are looking out for us every step of the way.
✓ I would recommend this agent to my family and friends.
14 of 44 people found this review helpful. Was this review helpful to you?YES|NO
We love working with Helga and her team!
Reviewed By G & C - Toronto, ON | Traveled to Tahiti ~ French Polynesia ~ South Pacific
My husband and I have been thrilled with the excellent and comprehensive service provided by Helga and her team at Migrations Travel over several trips. It has always felt very personal, like they wanted us to have the best experience possible. And we have. Everything from the planning, to the pre-trip consultation, to the follow-up when we returned was always conducted with total professionalism.
✓ I would recommend this agent to my family and friends.
12 of 46 people found this review helpful. Was this review helpful to you?YES|NO
cruise through the Panama Canal
Reviewed By none - Toronto Canada | Traveled to Panama City ~ Panama ~ Central America
excellent , very pleasant and always ready to help
✓ I would recommend this agent to my family and friends.
8 of 38 people found this review helpful. Was this review helpful to you?YES|NO