Best Trip Ever!
Reviewed By Bucklesjas - Idalou, Texas | Traveled to Alaska | USA
This was our first cruise. April walked us through, gave us detailed ideas of what to do, and what to take. Anytime I had a question, she responded immediately. We highly recommend her to plan your next fabulous trip. She is a five star travel agent! From start to finish, everything ran smoothly! Thanks April!!!
April Marshall responded
"It was my pleasure. Thank you for the review. I look forward to working with you again."
✓ I would recommend this agent to my family and friends.
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Family vacation
Reviewed By Calvarado - Lubbock Texas | Traveled to Punta Cana | Dominican Republic | Caribbean
She had everything lined up for us and it was so easy to just relax and enjoy.
✓ I would recommend this agent to my family and friends.
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The BEST trip of our lives!
Reviewed By Annabel Horne - Hobbs NM | Traveled to Destin | Florida | USA
April is so amazing!! April takes such good care of her clients from start to finish. April does this with such professionalism and JOY!
✓ I would recommend this agent to my family and friends.
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Riu Vallarta
Reviewed By SDuncan - Lubbock, Tx | Traveled to Puerto Vallarta | Jalisco | Mexico
We had an amazing time in Puerto Vallarta and loved our stay at Hotel Riu Vallarta! The resort was super clean, the rooms were cool and comfortable, and the staff was friendly.
The Steakhouse was our favorite place to eat, and we couldn’t get enough of the fries from Pepe’s by the pool. With four pools and a clean beach with plenty of chairs, there was always a great place to relax.
The beach massage was a highlight, and the evening entertainment was fun to watch.
Big thanks to April Marshall with Five Star Travel for planning this perfect trip for us! We highly recommend it!
✓ I would recommend this agent to my family and friends.
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Alaska was a winner!
Reviewed By LovedThisAgent - Lubbock, TX | Traveled to Alaska | USA
April answered every question, researched every issue I was concerned with as a first time cruiser, and gave guidance and advice on every aspect of my family cruise. She helped with cruise, airline, and hotel recommendations. April was knowledgeable about excursions, restaurants, and weather for the area. I could not have asked for a better resource expert or a better step-by-step planner than April. Our family of eight enjoyed a perfect holiday thanks to her help!
✓ I would recommend this agent to my family and friends.
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Family Trip
Reviewed By Sueflo - Lubbock,Texas | Traveled to Cabo San Lucas | Baja California Sur | Mexico
I just told April what we wanted and she found the best deal for us! She was in touch with us during our trip.
✓ I would recommend this agent to my family and friends.
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Trip to Hawaii
Reviewed By TimLBK - Lubbock, TX | Traveled to Hawaii | USA
We were planning a trip to Hawaii and was a little overwhelmed. A co worker told me about April. I called her and we talked about what it is we wanted and she had answers for us and was able to make the whole process super easy! We had a great time and April was great every step of the way. I 100% recommend her to anyone looking to book a trip!
✓ I would recommend this agent to my family and friends.
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Our 40th Anniversary Trip
Reviewed By Mic Moore - odessa texas | Traveled to Dominican Republic | Caribbean
We stayed at the secrets tides in Punta Cana the resort was absolutely fabulous. Transportation getting there and coming home was perfect. April Marshall did all our planning and arrangements…all we had to do is show up and go. Best way to travel. I highly recommend April Marshall for planning your next trip.
✓ I would recommend this agent to my family and friends.
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Exceptional Service
Reviewed By The McClain Family - Midland, TX | Traveled to Cabo San Lucas | Baja California Sur | Mexico
I recently had the pleasure of working with April Marshall, owner of 5 Star Travel to plan a vacation to Cabo San Lucas, and I cannot speak highly enough of the service I received. From the very beginning, April demonstrated a high level of professionalism and attention to detail.
April took the time to understand my travel preferences and budget; and then crafted a personalized itinerary that exceeded expectations. Every aspect of the trip—from flights and airport transfers to resort accommodations and local excursions—was handled seamlessly. The resort recommended was absolutely stunning and offered all the amenities we had hoped for.
What truly stood out was April's responsiveness and proactive communication. Even during the trip, April remained available for questions and support, which gave me great peace of mind. Thanks to her expertise, our experience in Cabo was stress-free, luxurious, and unforgettable.
I highly recommend April Marshall with 5 Star Travel for anyone plannin
April Marshall responded
"Thank you McClain Family! I love planning fun trips for you. Let me know what you need next."
✓ I would recommend this agent to my family and friends.
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The most fun we’ve ever had!
Reviewed By AshMatth - Lubbock, Texas | Traveled to Saint Lucia | St. Kitts and Nevis | Caribbean
My husband and I traveled to Sandals St. Lucia for our honeymoon and April made the whole process so easy and seamless! She helped us do every single thing for our trip including booking flights, filling out immigration forms, and forms to enter back into the US (all of which we would never have known to do without her!) We both agreed we won’t do another trip without using her because of how helpful the whole experience was!! ???? she was incredibly flexible and kind throughout the whole process and we appreciate all of her hard work to make our trip the best it could be!!
April Marshall responded
"I enjoyed working with you and am so happy your honeymoon was everything you wanted and expected. Now, let's plan that 1 year anniversary trip!"
✓ I would recommend this agent to my family and friends.
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A Dream Vacation to Switzerland!
Reviewed By Mar6233 - Columbus, Ohio | Traveled to Switzerland | Europe
I met April while we were both on a trip to Turks & Caicos and I mentioned my family wanted to go to Greece. April said she was a travel agent and had just returned from a trip to Greece. She gave me her business card and said she'd be happy to help us plan a trip to Greece. I contacted April a few months later and sure enough, she helped us plan a family trip to Greece. I should mention that I'm a seasoned traveler and plan most of my family's vacations, but Greece was certainly out of my league. April was a tremendous help in finding great hotels, coordinating transfers/ferries and planning itineraries. Fast forward 5 months later and terrible earthquakes hit Greece. Our family decided to cancel our trip to Greece and book Switzerland instead. Not only was April instrumental in helping us cancel all of the specifics for Greece, she also jumped right in to plan our trip to Switzerland. The trip was perfect - wonderful accommodations, great flights, excellent tours, and perfec
April Marshall responded
"Thank you for your amazing review! I am so happy you had a wonderful time. Next time, we will plan Greece. Please let me know if you need anything in the future."
✓ I would recommend this agent to my family and friends.
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Perfectly planned vacation
Reviewed By Kmartinez - Texas | Traveled to Roatan | Honduras | Central America
April was so great to work with! She happily answered any of our questions and was able to get us fantastic rooms on our cruise ship. She went above and beyond to check in on us before and after our vacation. We are so grateful for the effort she put in to take care of us! Such a wonderful experience!
✓ I would recommend this agent to my family and friends.
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Soooooo much fun!
Reviewed By Kminard - Lubbock, TX | Traveled to Mexico
April was wonderful and quick to respond to our questions and/or concerns. I would highly recommend her to anyone!!
April Marshall responded
"I had so much fun planning your cruise! Thanks for the review!"
✓ I would recommend this agent to my family and friends.
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Birthday Trip to Cancun!!
Reviewed By Leah - Cancun Mexico | Traveled to Mexico
We had the best experience!! April did a great job on booking everything!! It was my husband’s birthday the day we arrived. April had the hotel set up a beautiful birthday welcome. We had a cake fruit fondue and champagne all in our room when we arrived. It was awesome!! My birthday was that Friday and she had it all set up for me again on that day!! It really made us feel special!! Those details mean a lot!! The resort was amazing!! All the details of the trip were seamless!!
✓ I would recommend this agent to my family and friends.
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Costa Rica first time
Reviewed By Family Trip 25 - South America | Traveled to Costa Rica | Central America
We loved going to Costa Rica!
This was our first time going.
April booked the flights and Resorts for us. She did an amazing job! Highly recommend using her!
✓ I would recommend this agent to my family and friends.
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Amazing Mexico Trip
Reviewed By HPG - Lubbock Tx | Traveled to Cancun | Quintana Roo | Mexico
April booked us an amazing trip at Secrets Moxché. She took care of every detail and ensured we had everything we needed for our trip. The resort was great, and the trip went very smooth, couldn’t have asked for a better time! Thank you April for the Champagne and treats in our room upon our arrival. Can’t wait for the next trip!
✓ I would recommend this agent to my family and friends.
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Amazing Mexico Trip
Reviewed By HPG - Lubbock Tx | Traveled to Cancun | Quintana Roo | Mexico
April booked us an amazing trip at Secrets Moxché. She took care of every detail and ensured we had everything we needed for our trip. The resort was great, and the trip went very smooth, couldn’t have asked for a better time! Thank you April for the Champagne and treats in our room upon our arrival. Can’t wait for the next trip!
✓ I would recommend this agent to my family and friends.
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5 Star Service & 5 Star Trip
Reviewed By Barbara - Roswell, New Mexico | Traveled to Costa Rica | Central America
April earned every bit and more of 5 Stars when she planned a trip for our party of 18 to Costa Rica. She worked with each family to ensure our travel went smoothly. And she didn’t just get us on the plane and hope everything went well. She checked in periodically and took care of things cropped up along the way. We are so thankful that we could create a lasting family memory with April’s help.
✓ I would recommend this agent to my family and friends.
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Costa Rica Dream Resort
Reviewed By Dreams resort - Roswell, NM | Traveled to Aarau | Switzerland | Europe
It was perfect for our family
Our travel Agent April Marshall made our trip perfect. She was in touch & Available to us through the whole trip. Thank you April
✓ I would recommend this agent to my family and friends.
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Best trip ever!
Reviewed By brunettebestie - Lubbock, TX | Traveled to Caribbean Sea | At Sea | At Sea
This is the second trip that April has planned for us. She is amazing! Knows her business and is super helpful in meeting her clients needs whether it is a senior trip, honeymoon, or couples cruise. We had some difficulties with airlines and April handled it all for us! Didn't stop until we were fully refunded! Call her and book today!
✓ I would recommend this agent to my family and friends.
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The best trip of our lives!
Reviewed By Jenn K - Lubbock TX | Traveled to Virgin Islands ~ Caribbean
Highly recommend April! She is well organized and had everything so well planned out it was absolutely perfect! She is knowledgeable and presented us will all available options including preparing all our travel documents. She made it so easy which is what it is all about. We will be booking with her again! This was definitely a trip of a lifetime for us filled with lots of memories! Thank you April for an unforgettable trip!
✓ I would recommend this agent to my family and friends.
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Unforgettable Trip!
Reviewed By B. McClain - Midland, Texas | Traveled to Caribbean
April was a pleasure to work with and went above and beyond to make sure that our trip was perfect! We could not have asked for a better experience and look forward to working with April on our next vacation!
✓ I would recommend this agent to my family and friends.
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Bucket list trip!
Reviewed By BKidd - Lubbock, Texas | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Amazing! So organized with our travel plans and documents.
Handled uncontrollable flight delays to get us to our destination.
✓ I would recommend this agent to my family and friends.
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Perfect honeymoon!
Reviewed By Kimbetho - Lubbock, Tx | Traveled to Honolulu, Oahu ~ Hawaii ~ USA
April was amazing from start to finish. From helping us to narrow down to where we wanted to go for our honeymoon to last minute changes the week before we left, she went above and beyond to make sure everything was just the way we wanted it. Her attention to detail is like no other. We won’t plan another vacation without her!
✓ I would recommend this agent to my family and friends.
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Best Honeymoon!
Reviewed By Rachel & Michael - Lubbock, TX | Traveled to Boston ~ Massachusetts ~ USA
April was incredible to work with and helped us plan the perfect Honeymoon! She had great recommendations and super helpful, we can't wait to plan our next trip with her! She sent plenty of food recommendations and even sent reels and social media posts about the attractions we wanted to see.
✓ I would recommend this agent to my family and friends.
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Fabulous Trip!
Reviewed By Tracy - Midland, Texas | Traveled to Las Vegas ~ Nevada ~ USA
April is very prompt and conscientious of the requests of her clients. She is very easy to work with. She is professional while still being personable.
April Marshall responded
"Thank you! I am glad I was able to help you. I look forward to helping you plan another trip in the future!"
✓ I would recommend this agent to my family and friends.
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Honeymoon in Hawaii
Reviewed By C&H - Lubbock, Tx | Traveled to Honolulu, Oahu ~ Hawaii ~ USA
April was such a diligent adviser throughout planning our honeymoon. She made us feel special by having the hotel set up a gift for us, when we arrived for our stay! April always answered any questions we had quickly and efficiently. She made the stress of planning so easy and allowed us to just relax & enjoy the trip of a lifetime!! Thank you for everything!!
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Jackie - Roswell, NM | Traveled to Hawaii Island ~ Hawaii ~ USA
April made our trip amazing from beginning until the end!! She was the most helpful young lady and had great suggestions for us!!! We could not have been more pleased with her!! I would definitely recommend her to everyone I know!!!
✓ I would recommend this agent to my family and friends.
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Wonderful first time cruise! Thanks April!
Reviewed By Cathy & Richard - Roswell, NM | Traveled to Hawaii ~ USA
This was our first cruise and April took the reins and made it so easy for us! From booking the cruise, the flights, the hotel and even the excursions, her experience helped make this trip amazing! Please reach out to her for your next trip, she has a wealth of knowledge and is extremely pleasant to work with!
✓ I would recommend this agent to my family and friends.
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Best Trip Ever
Reviewed By C.W. - Clovis, New Mexico | Traveled to Alaska ~ USA
April was fundamental in assisting me with our first ever cruise experience and visiting Alaska. She coordinated flight, hotel and cruise accommodations. This also included providing information for my husband who is an amputee. April's continued communication and organization throughout made this trip once in a life time vacation a success.
April Marshall responded
"It was my pleasure to assist you and your husband on your Alaska Cruise. I am so pleased it was perfect for you. I hope I can plan another vacation for you in the near future! Thank you!"
✓ I would recommend this agent to my family and friends.
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Awesome trip!
Reviewed By Mika - Big Spring tx. | Traveled to Destin ~ Florida ~ USA
April is great! She took the stress out of booking everything and we had a great time!
April Marshall responded
"Mika, thank you for the review. I'm glad you and the boys had a great time! Looking forward to planning your next trip!"
✓ I would recommend this agent to my family and friends.
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Senior Trip
Reviewed By Lindsay - Lubbock, TX | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Amazing! She had us all organized and I didn't have to worry about anything! She took care of everything and is very professional!
April Marshall responded
"Thank you Lindsay for the review. It was my pleasure to work with you and your family for your daughter's graduation trip! I'm glad everyone had a great time!"
✓ I would recommend this agent to my family and friends.
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April truly is 5-STAR!!!!
Reviewed By Stephanie Zapach - Albuquerque, NM | Traveled to Mexico ~ Mexico
April Marshall truly the best agent/agency I have had the pleasure to interact with. She took care of every single detail with such precision. I was able just to show up for vacation. And when a hiccup came as they always do, she rearranged her schedule to fix the situation immediately. We thank you very much for all your work and dedication to make this trip happen! I will only book travel with April going forward!
April Marshall responded
"Thank you so much! I really appreciate you giving me the opportunity to help plan your family vacation to Mexico. I hope y'all made lots of new memories. Please let me know if you have any future travel plans. I'd love to help you again!"
✓ I would recommend this agent to my family and friends.
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This vacation was one for the books!!
Reviewed By Jewels - Ropesville, Texas | Traveled to Mexico ~ Mexico
April was so easy to work with, always available, kept me informed, organized and prepared for my trip. This was my first time with a travel agent, and will be using her for future trips!!
April Marshall responded
"Thank you! I am glad I was able to help you and your family! It was my pleasure."
✓ I would recommend this agent to my family and friends.
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Celebrating and Making Memories
Reviewed By Heather and Garrett Tressler - Lubbock, Texas | Traveled to Cancun ~ Quintana Roo ~ Mexico
April built the perfect celebration trip for Garrett and I! She picked the most beautiful oceanfront view that we enjoyed all week long. April was there for us in the pre planning, the specific itinerary, and as we were leaving Mexico and ran into trouble getting home; she saved us with hotel and shuttle arrangements! She went out of her way to check in and make sure we were having the most wonderful vacation. I am so thankful for her expertise and being willing to go above and beyond for us.
April Marshall responded
"I am thankful you reached out to me to help plan your graduation celebration. I know you both needed some luxury downtime. Your pix were wonderful. Let me know if ever need any help in the future!"
✓ I would recommend this agent to my family and friends.
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The trip that took us beyond our expectations!
Reviewed By Terry and Vicki - Crowell Texas | Traveled to Oahu Island ~ Hawaii ~ USA
April is a delight personality who truly brings a professional presence to the “travel table “! Our travel experience with her was everything we hoped for and more. The reservations were perfect for the budget we gave her to work with, from hotel accommodations to excursions. We wanted a balance of down time and enjoyable activities and she delivered! We are so grateful for our relationship with April!
April Marshall responded
"Thank you! I very much enjoyed working with you in planning your trip. Please let me know if you ever need help again!"
✓ I would recommend this agent to my family and friends.
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Easiest planning of our trip we have experienced!
Reviewed By Cindy - Lubbock, Texas | Traveled to Galway ~ Ireland ~ Europe
April was professional and always available to answer our questions.
✓ I would recommend this agent to my family and friends.
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THE BEST!!
Reviewed By Incredible - NM | Traveled to Destin ~ Florida ~ USA
April went above and beyond to make our family vacation incredible!
April Marshall responded
"It was my pleasure to work with you to plan your annual family trip. Looking forward to working with for next year's trip!"
✓ I would recommend this agent to my family and friends.
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Honeymooning 🤍
Reviewed By Newlywed - Lubbock, Tx | Traveled to Cancun ~ Quintana Roo ~ Mexico
April was so great at helping us plan our honeymoon! She gave us several options and was open and honest about the places she had personal experience with. She made sure to check in and make sure there was nothing else that we wanted from our vacation that wasn’t already scheduled and was very patient when we couldn’t respond right away. She did a wonderful job and we had a great honeymoon!
✓ I would recommend this agent to my family and friends.
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40th birthday!!
Reviewed By Brice17 - Midland, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Very knowledgeable and prompt!
✓ I would recommend this agent to my family and friends.
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Test
Reviewed By Test - Test | Traveled to Te Anau ~ New Zealand ~ Australia & New Zealand
Test
✓ I would recommend this agent to my family and friends.
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Most relaxing trip of my Life
Reviewed By Kim - Lubbock, Texas | Traveled to San Antonio ~ Texas ~ USA
Taking a Spa trip has always been a bucket list for me. I didn’t want to do the research or make the appointments. I called April & she just ran with it. She came up with several options for me to choose from. She made all the hotel reservations & Spa appointments & all we had to do was show up. It was a great experience.
April Marshall responded
"It was my pleasure to plan your extended Girls Spa get-a-way to San Antonio. I hope I can assist you in your future travels. "
✓ I would recommend this agent to my family and friends.
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Best Trip!
Reviewed By anew - Midland, TX | Traveled to Nashville ~ Tennessee ~ USA
April was so easy to work with and made our vacation awesome!
April Marshall responded
"I enjoyed working with you on your trip to Nashville and hope I can help you with future travel plans!"
✓ I would recommend this agent to my family and friends.
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Honeymoon Dream
Reviewed By kbowles - Roswell, New Mexico | Traveled to Kauai Island ~ Hawaii ~ USA
April attended to every detail of the trip. She was professional, organized, and so easy to work with. I would highly recommend her for all of your travel needs.
April Marshall responded
"Thank you! I enjoyed working with you in planning Dalton and Bailey's honeymoon. Please contact me for any future travel needs."
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Amelia - Abilene, Texss | Traveled to Amelia Island ~ Florida ~ USA
Excellent communication and professionalism
April Marshall responded
"It was my pleasure and I look forward to assisting you in your future travel needs."
✓ I would recommend this agent to my family and friends.
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Bucket list trip to Niagara Falls
Reviewed By Jeanine & Roger - Lubbock TX | Traveled to Niagara Falls ~ Ontario ~ Canada
April took all the stress out of wondering which hotel and what tours to take. Our hotel room had perfect views of Niagra Falls. The tour group she got us on was fabulous. Couldn’t of planned such a great trip without her help
April Marshall responded
"It was my pleasure planning your bucket list to Niagara Falls. I hope I can help you plan your next vacation! Thank you for using 5 Star Travel!"
✓ I would recommend this agent to my family and friends.
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Far more than expected!
Reviewed By Travel Ball Mama - Lubbock Tx | Traveled to Abilene ~ Texas ~ USA
April did an excellent job putting our itinerary together. The attention to detail made us feel like we got the best venue possible at the best price possible. We will definitely use her for all of our future travel needs.
April Marshall responded
"Thank you for booking with 5 Star Travel. We loved having you as a client and hope to be able to book more for you. Thanks for the great review!"
✓ I would recommend this agent to my family and friends.
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Perfect fall NYC trip!!!
Reviewed By Amy L - Lubbock, TX | Traveled to New York City ~ New York ~ USA
April did an excellent job feeling out our needs as a big group traveling with children and grandparents! She found us the perfect accommodations, reserved private transfers from the airport to our hotel, and everything went so smoothly. We are so thankful for the research and planning that went in on her part to make our trip fabulous!!!
April Marshall responded
"Thank you so much for allowing 5 Star Travel to help plan your New York trip. I hope you will consider me next time you travel."
✓ I would recommend this agent to my family and friends.
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Yay Road Trip!
Reviewed By Roadtrip family - New Mexico | Traveled to Kentucky ~ USA
It was great working with April. We were going on a road trip part business and part family vacation. I told her where I needed to go and she planned which places we would go to on the way and our trip back. It was awesome! I was too busy to plan it out and April did all of that for us. All of our hotels were within walking distance to our places of interest. We saw the Gateway Arch, The Ark Exhibit, and Broadway in Nashville.
April Marshall responded
"Thank you for allowing 5 Star Travel to plan your road trip and excursions. Please consider me next time you travel. It was my pleasure to work with you and your family."
✓ I would recommend this agent to my family and friends.
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The ABSOLUTE best excursion we have ever been on!
Reviewed By Melissa Portwood - Lubbock | Traveled to Niagara Falls ~ New York ~ USA
GREAT experience with 5 Star Travel! April Marshall went above and beyond to research, and plan the best excursion for us. She was easy to work with, is extremely organized, and her attention to detail is top notch! Very Impressed with April Marshall and 5-Star Travel!!
April Marshall responded
"Thank you for allowing 5 Star Travel to help plan your excursion. Please consider using me again! It was my pleasure."
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO