Sipping and Golfing
Reviewed By Phil S - Boston. MA | Traveled to California | USA
Excellent knowledge of travel options and first class services.
Ally Santoro, CTA, VTA. responded
"Thank you so much for your wonderful review! Crafting a seamless and luxurious experience for you both was an absolute pleasure! Cheers to many more unforgettable travels ahead!"
✓ I would recommend this agent to my family and friends.
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Galapagos Adventure
Reviewed By Fritz - Naples. FL | Traveled to South America
Fantasic trip...Thanks Galia travel, it was superb.
Ally Santoro, CTA, VTA. responded
"
Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your trip was superb and that you had a fantastic experience. It was truly a pleasure crafting this journey for you, and your kind words mean the world to me. Whenever you’re ready for your next adventure, you know where to find me. Until then, safe travels and warm wishes!
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✓ I would recommend this agent to my family and friends.
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Paris Expert
Reviewed By Chuck R - Cleveland, Ohio | Traveled to Paris | France | Europe
We had a great experience working with Galia Travel for our recent trip to Paris. Ally was extremely helpful and always available. Our hotel was great and perfectly located to enjoy the city. Ally makes travel easy. When we had flight issues Ally jumped in and handled everything. When we arrived a car was waiting for us just like nothing happened. We will definitely use Galia Travel again. Thanks Ally!
Ally Santoro, CTA, VTA. responded
"Thank you so much for your kind words! I'm thrilled to hear that you had a wonderful experience in Paris and that I could help make your trip smooth and enjoyable. It's my goal to ensure that your journeys are stress-free and memorable, and I'm glad I could assist when those pesky flight issues arose. Your appreciation means the world to me, and I look forward to planning many more adventures with you in the future.
"
✓ I would recommend this agent to my family and friends.
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Southeast Asia - Land & Sea
Reviewed By Laura Y. - Naples, FL | Traveled to Asia
This was an amazing 3 week journey across Asia….6 night land and 14 days cruising . Working with Ally Santoro was the best experience ever. Her attention to detail, knowledge, accessibility and enthusiasm was absolutely amazing. She was always there to answer questions, not only prior to our trip but during the trip as well. I’ve never experienced a better travel agent and without a doubt will always use her for my travel plans going forward. She’s the best!
Ally Santoro, CTA, VTA. responded
"Oh Laura - thank you so much for your kind words. You were one of the easiest, laid back clients I have ever had. I look forward to working with you again on your future travel adventures."
✓ I would recommend this agent to my family and friends.
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Trip of a Lifetime
Reviewed By Susan C. - Rochester, NY | Traveled to Asia
5 days agoNew
I had an absolutely wonderful experience working with Galia Travel for our recent trip to Southeast Asia. From start to finish, through Thailand, Vietnam, Malaysia and Indonesia, Ally’s service was impeccable. She was always just a phone call away, ready to assist with any questions or concerns, and she made sure every detail of our trip was carefully planned and executed.
We embarked on a two-week cruise, and Galia Travel ensured we had the best accommodations and an itinerary that maximized our time in the region. The hotels we stayed at were exceptional—beautiful properties with outstanding service that exceeded our expectations.
What really stood out to me was Ally's personal touch, kindness, efficiency, and promptness. Every request we made was addressed quickly, and she went above and beyond to ensure our trip was as seamless and enjoyable as possible. Her local knowledge and thoughtful recommendations made a huge difference in our experience.
I can’t recommend G
Ally Santoro, CTA, VTA. responded
"Oh Susan thank you so much for your kind words. It really was a pleasure to work with you on this amazing trip. I look forward to seeing you soon, and hope to meet your lovely daughters."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fun in Lisbon
Reviewed By JPat S - Naples, FL | Traveled to Portugal ~ Europe
Ally was very helpful in assisting me in finding a fun destination for me and my fraternity brothers. We had a great time in Lisbon Portugal and Ally was great help every step of the way.
Ally Santoro, CTA, VTA. responded
"Thank you so much for taking the time to share your experience! ?? I'm delighted to hear that you and your fraternity brothers had an amazing time in Lisbon. It was a pleasure assisting you with your travel plans and ensuring everything went smoothly. Lisbon is indeed a fantastic destination for fun and adventure, and I'm thrilled you enjoyed every moment. Looking forward to helping plan your next unforgettable journey! Cheers to more incredible memories!"
✓ I would recommend this agent to my family and friends.
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Wonderful Experience
Reviewed By Sheila S - Naples, FL | Traveled to Europe
Ally was so fanatic!! We went on a Viking Cruise and she helped us well in advance, during and followed up. She arranged our rental car and tours that were outside of the cruise line. It was a great feeling knowing that we had a contact that could help at any time. She was readily available and it was a wonderful feeling knowing that we had back up to our many questions. Ally can also help with travel insurance for medical as well as trip insurance for other issues. She has traveled quite a bit herself and has many suggestions for great vacations!
Ally Santoro, CTA, VTA. responded
"Wow, thank you for such a fantastic review! I'm thrilled to hear that you enjoyed your Viking Cruise experience and that you felt supported at every stage of your journey. It's my priority to ensure you feel secure and well-prepared, so I'm happy to know that my assistance with rental cars, tours, and insurance was helpful. Traveling should be exciting and stress-free, and I'm glad I could contribute to that! Here's to many more voyages and memories! "
✓ I would recommend this agent to my family and friends.
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Viking Cruise
Reviewed By Andi - Naples, FL | Traveled to Europe
My husband and I had an excellent experience traveling to Europe using Galia Travel. Our travel agent helped us with all the necessary arrangements and kept us well informed throughout the entire trip. She was without a doubt the best travel agent we’ve worked with and we have travelled the world. We highly recommend this business, and we thank Allison for her comprehensive support.
Ally Santoro, CTA, VTA. responded
"Thank you so much for your wonderful review! It warms my heart to hear that you had an excellent experience traveling to Europe with our help. Keeping you well-informed and ensuring a seamless journey is always my priority, and I'm thrilled that I could help make your trip memorable. I’m honored to be considered the best travel agent you've worked with. Thank you for recommending Galia Travel, and I look forward to crafting more unforgettable adventures for you both in the future."
✓ I would recommend this agent to my family and friends.
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European River Cruise
Reviewed By Randy S - Naples, FL | Traveled to Europe
My wife and I recently completed a trip to Europe through Galia Travel. The travel representative was Ally Santoro of Naples, FL.
Our trip was three weeks in duration, including a 2-week river cruise aboard Viking. We told Ms. Santoro where we wished to go in addition to the cruise, and she took care of everything for us from that point. Frankly, it was completely seamless.
There were a couple of issues that arose that were completely outside the control of Galia Travel, such as airline delays and agenda changes. Ms. Santoro immediately responded and helped us resolve the dilemmas. She was aware of the issues before we were, and I was amazed how quickly the potential problems were solved.
I would recommend Ally Santoro and Galia Travel to anyone contemplating a trip to any destination in the future.
Ally Santoro, CTA, VTA. responded
"Randy and Sheila: It truly was a pleasure working with you, and thank you for sharing photos. I look forward to working with you again soon!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Milan and Florence in Style
Reviewed By Elle H - Naples, FL | Traveled to Italy ~ Europe
Our trip to Florence and Milan with Ally and Galia Travel was absolutely incredible! Everything was perfectly planned. In Florence, we had private tours without the crowds. Our guide was fantastic and passionate about the city. Milan was just as amazing with a private shopping experience, and the highlight was a private tour of Leonardo da Vinci’s Last Supper. Every detail was flawless. I highly recommend Ally and Galia Travel!
Ally Santoro, CTA, VTA. responded
"Thank you so much! It was a pleasure working with you on this adventure. I look forward to booking more amazing trips for you in the future."
✓ I would recommend this agent to my family and friends.
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Luxury Croatia
Reviewed By Adili K - Naples, FL | Traveled to Croatia ~ Europe
Ally at Galia Travel is an absolute gem! Our Croatian trip was pure luxury from start to finish, thanks to her incredible planning and attention to detail. She didn't miss a beat in ensuring every moment of our journey was exceptional.
Ally's knowledge of Croatia is seriously impressive. She took us to places we never would have found on our own, and each accommodation was like stepping into a dream. It was clear she put a lot of thought into matching us with places that fit our style perfectly.
Ally Santoro, CTA, VTA. responded
"Adi - It was a pleasure working with you and Mai, and I certainly had fun creating your bespoke Itinerary! "
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
European Vacation
Reviewed By Cherie M - Naples, FL | Traveled to Europe
Using Galia Travel as my travel agent company was one of the best choices I could have made for my trip to Europe this summer. Ally Santoro, Galia’s owner, sat down with me and meticulously planned out my whole trip. She made sure my passport was up to date, got me the best airline prices, seats and travel times available and monitored them for me to inform me of any changes. Hotels, group tours and private tours were set up for me that allowed me to see and tour all the best of each area I visited. Very professional Blacklane vehicles and drivers were set up and on time at every airport or hotel to get me to my next location effortlessly. Ally sat down with me and went over every available excursion from our cruise ship to make sure I saw everything available in each port that interested me. Having visited most of these locals herself, Ally was a huge help while making side trip decisions. After all decisions were made Ally sent a day by day trip plan app to my phone with the information I needed to inform me of my daily activities as well as the QR code to get into the facility, tour, boat etc. Allison made suggestions in each area of interesting things to see and do and I finished my vacation feeling I had seen and done everything that interested me. A great feeling! Thanks to Galia Travel I feel I had a fantastic vacation fulfilling all of my travel dreams and desires! Ally was only a phone call away for anything I needed and I would strongly recommend to anyone planning a trip to contact Ally Santoro at Galia Travel for all of your future travel needs.
Ally Santoro, CTA, VTA. responded
"Cherie - it was an absolute delight working with you and Don. I'm so glad everything worked out well. Can't wait to plan your next adventure!"
✓ I would recommend this agent to my family and friends.
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Stockholm to Amsterdam
Reviewed By Dave C - Naples, FL | Traveled to Baltic Sea | At Sea | At Sea
Galia Travel did a great job planning our trip and it was a pleasure working with Ally. Questions and concerns were responded to
quickly. Looking forward to planning our next
trip.
Ally Santoro, CTA, VTA. responded
"Thank you Dave. It was a pleasure working with you and Joanne."
✓ I would recommend this agent to my family and friends.
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Wonderful Cruise
Reviewed By Joe M - Naples, Fl | Traveled to Baltic Sea | At Sea | At Sea
One amazing trip and well organized , Thank You Ally
Ally Santoro, CTA, VTA. responded
"Thank you Joe and Barb. You were a joy to work with. I look forward to planning future travel adventures."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Vacation
Reviewed By Directors - Hartford, CT | Traveled to Alaska | USA
Ally put together an amazing Alaska journey for us and our friends aboard the Regent Seven Seas Explorer . She did not miss a beat communicating , planning , and advocating for all of us. The trip was seamless thanks to her and we have wonderful memories!
Ally Santoro, CTA, VTA. responded
"David & Carol - Thank you for your kind words. I am so glad you loved Alaska. I am looking forward to planning future adventures for you."
✓ I would recommend this agent to my family and friends.
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Alaska Cruise
Reviewed By Billy Y - Naples, FL | Traveled to Alaska | USA
Ally was amazing to work with. She thought of every detail and was always available when needed. She is knowledgeable, professional, proactive, and a delight to work with.
Ally Santoro, CTA, VTA. responded
"Hi Billy,
Thank you for the kind words! It was a pleasure planning your Alaska cruise with Laura. I’m so glad every detail was taken care of and you felt supported along the way. Looking forward to helping you with your next adventure!"
✓ I would recommend this agent to my family and friends.
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A Truly Supportive and Seamless Luxury Travel Exp
Reviewed By Paul P - Hartford, CT | Traveled to Alaska | USA
Ally took the reigns from the beginning and felt like she was with us throughout the trip. Her experience in this industry is something my wife and I will definitely call on for future travel.
Thanks again Ally
Ally Santoro, CTA, VTA. responded
"Thank you so much for your kind words! It truly means the world to me that you felt supported from start to finish. Being with you every step of the way to create a seamless and unforgettable journey is exactly what I strive for. I’m thrilled to hear you plan to call on me for your future travels — I can’t wait to start planning your next adventure!"
✓ I would recommend this agent to my family and friends.
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Exceptional Service and Seamless Luxury with Ally
Reviewed By Cindy P - Cromwell, CT | Traveled to Alaska | USA
From start to finish, Ally at Galia Travel provided an extraordinary travel experience for our Alaska cruise from Vancouver to Whittier, including the carefully arranged pre- and post-cruise extensions. She handled everything with impeccable attention to detail—booking all our excursions, securing dinner reservations, arranging flights, and even going the extra mile to organize our fishing licenses.
Ally made the entire journey effortless and worry-free. Highly recommend her expertise to anyone seeking a truly exceptional travel experience!
Ally Santoro, CTA, VTA. responded
"Thank you so much for your kind words! It was an absolute pleasure to plan your Alaska adventure. I’m thrilled to hear you enjoyed the experience from start to finish. Looking forward to crafting your next unforgettable journey!"
✓ I would recommend this agent to my family and friends.
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