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Lisa Dunne
Dunnville, ON Travel Agent
Lisa Dunne
Dunnville, ON Travel Agent· 3 Years of Experience
Treasured Moments Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(172)
100% Recommended
She was very accommodating with what we wanted. She was very pleasant and went above and beyond for us. Read More >
About
Reviews
Certificates & Awards
My Places
Areas of expertise
Destinations:
Antigua & Barbuda, St. Lucia, JamaicaInterests:
All Inclusive, Couples & Romance, Family Vacations, Gluten-Free, CruisesSuppliers:
Air Canada Vacations, Sunwing Vacations, Princess Cruises®, Royal Caribbean, WestJet VacationsAbout Me
Contoy Island - an uninhabited island off Mexico
I’m Lisa Dunne, a proud Canadian Certified Travel Counsellor and the passionate heart behind Treasured Moments Travel.
My mission? To transform your travel dreams into treasured moments that you’ll cherish forever.
Navigating the world of online bookings can often feel overwhelming and impersonal. That’s where I step in - removing the stress and crafting tailor-made journeys that perfectly fit your tastes, budget, and bucket list.
I’m honoured to have been named Nexion Travel Group Canada’s 2024 Rising Star and as well as the 2025 Nexion Stories of Success winner. Additionally, being recognised by the Antigua and Barbuda Tourism Authority as one of their Top 100 Travel Agents globally - and among the top 25 in Canada, reflects my commitment to continuous learning and delivering exceptional service to my clients.
With insider knowledge and a network of trusted global partners, I work hard to ensure your journey is seamless and truly special. When you choose to book with me, you’re supporting a dedicated agent who cares deeply about sustainable tourism and meaningful travel experiences.
Whether you’re planning a family beach escape, a romantic getaway, an adventurous tour, or a relaxing retreat, I’m here to make your travel experience effortless, exciting, and uniquely YOU.I can’t wait to connect and help you create your own treasured moments.
Warmly,
Lisa
Treasured Moments Travel - Lisa Dunne, is affiliated with Nexion Canada, ULC, 380 Wellington St, Tower B, 6th Floor, London, Ontario N6A 5S5 HQ Phone 519-660-6966 TICO Reg #1549342
Reviews
Certificates & Awards
My Places
Areas of expertise
Destinations:
Antigua & Barbuda, St. Lucia, JamaicaInterests:
All Inclusive, Couples & Romance, Family Vacations, Gluten-Free, CruisesSuppliers:
Air Canada Vacations, Sunwing Vacations, Princess Cruises®, Royal Caribbean, WestJet VacationsREVIEWS
Rating: 5.0
172 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 172 reviews
Anticipation
Reviewed By Maggie - Dunnville | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She was very accommodating with what we wanted. She was very pleasant and went above and beyond for us.
Lisa Dunne responded
"Thanks so much for your review. You made my job easy since you knew what you wanted! Enjoy your trip and take lots of pictures. "
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Best agent ever!!!
Reviewed By Tre - Stoney Creek, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Lisa to plan our vacation was an absolute pleasure. We were so pleased with her professionalism and for making the process so easy for us. Thank you Lisa for all your hard work in planning our trip!!!
Lisa Dunne responded
"Thank you for you review Teresa. It was a pleasure helping you plan and book your upcoming vacation and I hope to work with you again in the future.
~Lisa~"
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Great experience
Reviewed By Lisa B - Toronto | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was very knowledgeable and quick to respond. She took all of our preferences into consideration when offering different options. We are very pleased with our final choice and great full for Lisa’s help.
Lisa Dunne responded
"Thank you for your feedback. I was happy to help you plan and book your vacation and look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Best agent and easy peasy travels
Reviewed By S.mariii - Brampton | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was amazing!! I have used her for 3 trips since finding her. She is extremely helpful and so informative, I honestly don’t think I can travel again without her guidance and expertise.
Thank you so much Lisa for all your help.
Thank you so much Lisa for all your help.
Lisa Dunne responded
"Thank you so much for your feedback. It's been great working with you and I'll be here whenever you need me!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
The Most Amazing R&R Tropical Trip
Reviewed By Ashley R - Ontario | Traveled to Samana ~ Dominican Republic ~ Caribbean
Lisa is absolutely AMAZING!!! I feel she’s not just my “travel agent”, she’s turned into a friend! I was back and forth with her thru texting and emailing for quite some time before I finally committed to which resort I wanted to go to and Lisa was very patient with me, super quick to reply, very open and honest, and I had a short list of items that were extremely important for me for my R&R getaway— and she hit every key point, plus more! I am already planning my next vacay with Lisa! She’s definitely my go-to person for travel!
Lisa Dunne responded
"Wow, thank you so much! I am so happy that you loved the resort and that it checked off all the boxes. Excited to get you to the next one! "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Amazing family trip at an amazing price
Reviewed By Samantha - Burlington, ON | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa helped me find the best deal at an amazing resort in Punta Cana and an amazing deal it was!!! She answered my many questions in a timely manner and even booked the deal for me when she was supposed to preparing for a dinner party at her home. She really went above and beyond. I will happy use her services in the future.
Lisa Dunne responded
"Thank you, Samantha. I am glad your family had a wonderful time and I do love finding my clients great deals! I look forward to working with you again as well! "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
The best last minute vacation.
Reviewed By Mary - Hamilton | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
This was my first time using a travel agent. I was very pleased with the process and Lisa was very helpful. She responded promptly. Listen to my interests. I had limitations with budget and dates and she did an awesome job accommodating my almost impossible requests.
Lisa Dunne responded
"Thank you, Mary! I look forward to helping you again with your travel plans! "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Once in a lifetime trip!
Reviewed By JennB - Hamilton | Traveled to Florida ~ USA
Lisa was so attentive and so great when we planned our trip to Disney! She made so many accommodations and based on our budget she made changes that suited us best. We will never use another agent again! Lisa was so great and made our Disney dreams come true !
Lisa Dunne responded
"Thank you for your wonderful review, Jenn. I hope your family has the best trip to Disney and I look forward to hearing all about it. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Excited for our first family vacation!
Reviewed By Alissa L - MISSISSAUGA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Lisa was so great! She was quick with communication and so willing to help and answer any questions we had during the entire research and booking process!
We can't wait for our first family vacation all thanks to Lisa!
We can't wait for our first family vacation all thanks to Lisa!
Lisa Dunne responded
"Thank you Alissa,
It was pleasure helping you plan your upcoming trip and you were absolutely great to work with as well! "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip
Reviewed By HappyTravellers - Cancun | Traveled to Mexico
My daughter is in a wheelchair and Lisa found a great wheelchair accessible hotel for us to enjoy! She also arranged the wheelchair accessible transportation to and from the airport and hotel. We were very happy with her service.
Lisa Dunne responded
"Thank you for your feedback. I am happy to have been able to assist in finding something mobility friendly for your family, and I hope to work with you all again."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic family vacation
Reviewed By Laura from Toronto - Toronto, Ontario | Traveled to Cancun | Quintana Roo | Mexico
We had a truly great family vacation in Mexico with ideal weather, a beautiful beach, delicious food, and a smooth journey from start to finish. Huge thanks to Lisa, who was so helpful, arranged and managed it all with true professionalism, excellent communication, and thoughtful advice to set us up for a wonderful and memorable time. We would absolutely recommend Lisa!
Lisa Dunne responded
"Thanks so much for the great feedback, both on the resort and my services. I am happy to hear your extended family had a wonderful vacation and look forward to helping you plan the next! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Mexico Christmas 2024
Reviewed By Flobur 2024 - Guelph, ON | Traveled to Cancun | Quintana Roo | Mexico
Lisa booked a one-week all-inclusive holiday to Mexico for my family of four (12 & 14-year-old kids) over the Christmas holiday. I reached out to Lisa because she advertised as being very knowledgeable about food allergies. My son has celiac disease and I was concerned about safely feeding him.
After initial contact, Lisa promptly provided multiple options within our price range which she was confident matched our wishes including our special food requirements. Lisa was extremely helpful during the selection/booking phase and answered all my questions thoroughly and promptly.
The trip was fantastic. The resort was even better than we expected. Service was outstanding, the beach was great, and ALL the food was high-end.
Every time we went to a restaurant we were asked about food allergies before being seated. A food concierge (head chef) was contacted and sent to meet with my son. They would carefully explain what my son could eat from the menu or the buffet. The food conci
Lisa Dunne responded
"I am so happy to hear that the resort handled the food allergies as expected and that you had a wonderful Christmas Vacation. I hope to work with your family again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Christmas Cruise
Reviewed By Lisa Dunne - Niagara | Traveled to Dominican Republic | Caribbean
Everything was great food, people,entertainment not one complait at all best trip in along time
Lisa Dunne responded
"So happy that you had such an amazing time! Happy New Year!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
We have a fantastic birthday Celebration in Mexico
Reviewed By Ninh - Markham, ON | Traveled to Riviera Maya | Quintana Roo | Mexico
Lisa is awesome travel agent that I have ever met. She answer my question all the day even by email or phone/text.
The travel document she prepared for us is cool. Give me free of mind before and during the trip!
Having notice email before any important schedule from her.
Regarding to the trip, highly recommend for Barcelo Maya Palace. It’s real 5* hotel with incredible service (they prepared suprising birthday cake for me at room, even in a la carte restaurants).
We happy with all the trip and Lisa servise in general. Next time will keep going with her definitely!
Lisa Dunne responded
"Thank you for your feedback Ninh. I am so happy that you had a great Birthday vacation and look forward to helping you with the next one! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
BEST family vacation!
Reviewed By AngeB1710! - Calgary AB | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Lisa made our dreams come true! We had the best family vacation it completely surpassed my expectations. Lisa was amazing to deal with and I look forward to planning our next family vacation with Lisa.
Lisa Dunne responded
"So happy to hear that you had a great time and looking forward to helping you plan your big family getaway next! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Girls Getaway!!
Reviewed By Lisa - Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was always available for questions we may have had and informative on what was required for our trip. Recommendations on resorts and deals available helped with making our choice.
Lisa Dunne responded
"Thank you for your feedback. I am glad you had a great girls getaway and am happy to have been able to help. I hope to work with you all again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
One of the best trip and our first cruise .
Reviewed By Dr. Richard Hackman - Niagara Falls and Toronto | Traveled to Bahamas ~ Caribbean
She is one of the best so far!
Lisa Dunne responded
"Thank you, I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Ya Mon... Awesome trip!!
Reviewed By Jeanieb - Cayuga, Ontario | Traveled to Jamaica ~ Caribbean
Haven't traveled to an all inclusive resort since 2015. Lisa was great at matching our requests to the resort. Provided options to choose from with honest feedback. Lisa is super organized and we knew we were in great hands should anything go wrong...nothing did. Will definitely book again with Lisa and have recommended her to friends and family.
Lisa Dunne responded
"Thanks so much for your feedback. Finding a resort that is suited to my clients is important to me and I am happy that the resort was a great fit for you. I look forward to working with you again and thank you for your referrals, they are appreciated! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Antigua Round 2
Reviewed By Terrylcz3 - Grimsby | Traveled to Antigua & Barbuda ~ Caribbean
Always on top of our needs for our vacation. Another successful vacation done and looking forward to more in 2025. Thank you Lisa for providing such top notch services.
Lisa Dunne responded
"Thank you for your continued support of my small business, I truly appreciate it and am so happy of your continued support to beautiful Antigua & Barbuda as well!
I look forward to helping you with your 2025 Travel goals! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday gift to Pineapple Beach Resort
Reviewed By Pam Duncan - Smithville, Ontario | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Working with Lisa is very easy. We provide her where we want to go with our limit of what we can afford and she comes back with several options on trips. Once we see something we like, the process of reserving the vacation is very easy. Lisa was so helpful that we booked 5 vacations with her in the past year.
Lisa Dunne responded
"Thank you for your continued support, it is appreciated. I'm so happy you enjoyed your Birthday in Antigua! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Excellent trip
Reviewed By Camaro - Toronto | Traveled to Portugal ~ Europe
Very Professional
Excellent service
Excellent service
Lisa Dunne responded
"Thank you for your feedback. I am looking forward to planning the next location we discussed earlier today :) "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Our first family vacation!
Reviewed By RLM - Canada | Traveled to Jamaica ~ Caribbean
Very attentive, fast response time, honest and experienced. Easy process and saved us a lot of headache.
Lisa Dunne responded
"Happy to have been able to help plan and book your first, of hopefully many, family vacations! Looking forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Our first all inclusive family vacation
Reviewed By Heatherdc - Brampton, Ontario | Traveled to Jamaica ~ Caribbean
Lisa was incredibly kind and helpful right from the start. She helped me to narrow down my choices and even offered some additional choices that were fabulous too. We landed on a resort in Jamaica and we have no regrets. Our entire family had the best time! We were so sad to leave the resort but I do know that our next vacation will be just as great working with Lisa!
Lisa Dunne responded
"So happy to hear you had a great time and am looking forward to helping you again :) "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic and knowledgeable agent
Reviewed By Tracy J - Dunnville, ON | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Lisa was fantastic help when booking our vacation as a family of 5 in April 2024. She listened to our needs/wants and helped narrow down our choices and provided suggestions to make it the best trip possible. Lisa checked in during our stay to make sure everything went as planned and again after. I've recommended her to many friends and family. We will definitely book with her again!
Lisa Dunne responded
"Thank you for your review. It was a pleasure working with you, I truly appreciate the referrals you have sent my way, and I look forward to working with you again for your next vacation! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Dolcini family vacation
Reviewed By Dolcini e biscotti - Vaughan | Traveled to Cancun ~ Quintana Roo ~ Mexico
I had the pleasure of working with an outstanding travel agent who made my vacation planning seamless and stress-free. Their attention to detail and personalized recommendations truly elevated my travel experience.
Lisa Dunne responded
"Thank you for your kind words! It was a pleasure working with you and helping to plan your family's vacation. I hope to work with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family Mexico trip
Reviewed By Abate Family - Etobicoke, Ontario | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Lisa is very knowledgable reliable and could be reached anytime
Lisa Dunne responded
"Thank you, Armando. I hope to work with you and your family again."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Thee best trip ever!!!
Reviewed By Gertrude - Caledon, Ontario | Traveled to Greece ~ Europe
Love love working with Lisa! Her response time is awesome. She listened to all our needs and executed perfectly! His was our second time using her services and we couldn't be happier. Can't wait for our next trip.
Lisa Dunne responded
"It's always a pleasure working with you. Your trip to Greece has been one of my favourites so far and I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First Family Vacation
Reviewed By Vanessa - Toronto | Traveled to Jamaica ~ Caribbean
Lisa was great! She really listened to our needs and recommended a great resort within our budget. She was really quick to respond to all my emails and questions throughout the entire process. It took the worry out of the process for me as I knew we were being taken care of.
Lisa Dunne responded
"I am happy to hear that you had a great time in Jamaica and I am glad that I was able to help find something that your family would enjoy. I look forward to working with you again. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Beautiful beach vacation
Reviewed By Susan - Toronto | Traveled to Varadero ~ Cuba ~ Caribbean
I am glad to have Lisa as my travel agent. I was worried because it was the first time I travelled abroad with small kids (without my husband). However, Lisa has made our vacation enjoyable. I’ve recommended her to my friends, and will continue to work with her on future trips. Thank you - Lisa!
Lisa Dunne responded
"Thank you, Susan. I am happy to hear that your first time with the little ones was a smooth one and I look forward to working with you for your next vacation."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Our first family vaca!
Reviewed By Becca - Toronto | Traveled to Mexico
Lisa was great to work with and have recommended a few friends to her! Shes quick and ver accommodating and knowledgeable!
Lisa Dunne responded
"Your trust in me and your referrals are both very much appreciated. I look forward to working with you again in the future!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great time away.
Reviewed By Adam - Ontario | Traveled to Jamaica ~ Caribbean
Lisa was available at anytime particularly after hours when we needed her.
Lisa Dunne responded
"Thank you for your feedback. Happy to have been able to help! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Bucket list trip
Reviewed By JO - Lincoln ontario | Traveled to Las Vegas ~ Nevada ~ USA
Excellent!!! Top Notch. Very helpful and quick to respond to questions
Lisa Dunne responded
"Happy to hear that you had a great time. Looking forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Vacation Planning Made Easy
Reviewed By Terrylcz - Grimsby | Traveled to Antigua & Barbuda ~ Caribbean
Lisa was amazing. Took all my needs and booked us the most amazing vacation. Lisa helped from start to finish and beyond. Always available to answer my questions and get me assistance during our vacation. I would 💯 recommend Lisa to family and friends and will definitely go to her for our next vacation needs. My first experience with an outstanding Travel Agent was fantastic! Thank you Lisa.
Lisa Dunne responded
"Thank you so much for your kind words. It was a pleasure working with you and I hope to work with you for all of your vacation planning!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
An Experience of a lifetime
Reviewed By JO - Beamsville | Traveled to Las Vegas ~ Nevada ~ USA
Such a stress free experience. She was amazing and checked in with us after we got there to make sure all was great.
Lisa Dunne responded
"So happy you had such a great time. Looking forward to working with you and the possible group again soon! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Retreat request
Reviewed By R - Beamsville | Traveled to Costa Rica ~ Central America
I reached out to Lisa to help in booking a trip that was unusual then most trip requests. It was geared towards yoga and wellness retreats. She immediately looked into researching trips that were suited to my budget and interests and was able to provide options immediately. She was efficient, professional and very easy to reach at anytime. Although I did not book with her in the end due to another option I received, I really appreciated the time and effort that Lisa provided and she will definitely be the agent I reach out too again for any of my upcoming travel experiences.
Lisa Dunne responded
"Thank you, Renee. I am sorry that thing did not work out this time and look forward to helping you again in the future. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great trip!
Reviewed By Tamarty - Burlington, ontario | Traveled to Antigua & Barbuda ~ Caribbean
Lisa was quick to respond to all of our questions and provided us with amazing options for our vacation! We would definitely book again!
Lisa Dunne responded
"Thank you. Excited to help you with your next one! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Spring vacation 2024
Reviewed By Jessy Jessy - Markham | Traveled to Cancun ~ Quintana Roo ~ Mexico
Lisa was a Pleasure to work with. Very helpful and quick to respond to any of our questions.
Lisa Dunne responded
"Thank you Jessy. Looking forward to working with you and your family again soon! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Week Away
Reviewed By EriDon - Brampton | Traveled to Dominican Republic ~ Caribbean
Lisa was able to provide options based on our wants and needs. The resort we chose was recommended by Lisa and met all of our expectations. Food, beach, adults only
Lisa Dunne responded
"Glad you enjoyed yourselves and had a great vacation. Look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Lisa & the destination exceeded our expectatio
Reviewed By Joe and Josette - Mississauga | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
It’s been many years since our last trip and I was reluctant and u easy about booking anything. A friend recommended Lisa and I will be forever grateful. She is so honest, responsive and knowledgeable that I knew we were in great hands and we booked with her within a couple of days.
Lisa Dunne responded
"Thank you so much. I am so happy that you have kick-started traveling again and look forward to sending you to many places! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best all inclusive trip ever!
Reviewed By Lauren - Hamilton | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
I am so happy I came across Lisa! She was such a dream to work with. Her honesty and transparency was something I truly appreciated. To be honest, my previous experiences with travel agents for other trips was less than stellar and the recommendations of resorts were disappointing and I was hesitant to go down the path again . With Lisa, it was a completely different and positive experience. She was always quick to respond and answer my (many) questions. We ended up going with one of the resorts Lisa suggested and I am SO glad we did. We spent a week at Platinum Yucatan Princess. We can’t wait to go back. What my husband and I really appreciated was Lisa had visited the sister resort herself and raved about it (we wanted to be solely at an adults only resort). This trip exceeded our expectations and my husband and I both agreed, for our next trip with will return to the same resort. Lisa made the daunting task of planning a vacation so easy and seamless. Highly recommend Lisa!
Lisa Dunne responded
"Thank you so much for your review. You were great to work with as well, and I look forward to helping you plan and book your next getaway! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First time to Jamaica
Reviewed By Barb - Montego Bay | Traveled to Jamaica ~ Caribbean
Lisa was quick to respond to any of my questions and very helpful. Lisa was able to find exactly what we were looking for in the price range we wanted. I will definitely use her services again.
Lisa Dunne responded
"It was great working with you, Barb, and I look forward to helping with your next vacation. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Hands Down, best trip!
Reviewed By Fran18 - Beamsville, Ontario | Traveled to Montego Bay ~ Jamaica ~ Caribbean
this is my first time working with Lisa and she will now forever be my travel agent. Lisa was knowledgeable, very informative, we loved the additional info provided once we booked - no other agent has every done this.
Lisa Dunne responded
"Thanks so much for your review, Fran. Loved working with you and look forward to you being my "forever client" !"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Excellent vacation was had!!
Reviewed By Diane - Binbrook, On | Traveled to Mexico ~ Mexico
This year was different for us and Lisa made it as easy as it possibly could have been. She answered all our questions, there were no surprises. We also booked our excursion through her before we left. Lisa even took the time to reach out while we were there to make sure everything was good. Beyond grateful for Lisa. I will forever be booking my vacations through Treasured Moments.
Lisa Dunne responded
"Thank you, Diane. I am happy that I was able to make the process as smooth as possible, and I look forward to helping you with your next vacation :) "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Quiet relaxing reset for single person
Reviewed By YMG - Dunnville, Ontario | Traveled to Samana ~ Dominican Republic ~ Caribbean
Professional and Helpful
Lisa Dunne responded
"Thank you for your feedback, I am already looking for your next getaway! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family trip with our parents
Reviewed By the Elliott’s - Burlington | Traveled to Jamaica ~ Caribbean
Lisa is fantastic , professional and provides very good insight.
Lisa Dunne responded
"Thank you. I am so pleased that you and your parents were able to go away on vacation together. I look forward to working with you on your future vacations. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The most relaxing trip!
Reviewed By DC - Toronto, Ontario | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Lisa was amazing to work with. She was very patient to understand what we were really looking for even when we weren’t sure. She gave us the best available options (we had researched as well) and then helped us shortlist the perfect one based on her experienced and we got what we really needed. Her diligence and confidence provided the trust to go ahead with the booking and our experience was the best possible.
Lisa Dunne responded
"Thank you Divya,
It was a pleasure helping you find something you both would love and I hope to work with you again in the future. "
✓ I would recommend this agent to my family and friends.
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With doubts of Cuba turned out well.
Reviewed By Gail - Brant of County, On | Traveled to Cuba ~ Caribbean
We were thrilled to hear about Lisa through a family member. She is an excellent travel agent. We have travelled a little and Lisa is the absolute best travel agent we have ever had. She is attentive and listens to what you are looking for. She is friendly, kind, understanding, non judgement ,thorough, patient and made our trip to Cuba and back without any problems.
Lisa Dunne responded
"Thank you so much for your kind words, Gail. It was a pleasure working with you and I am so pleased that your trip to Cuba was a good one. I look forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
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Perfect couples getaway
Reviewed By Krista - Burlington ON | Traveled to Cancun ~ Quintana Roo ~ Mexico
Lisa was very patient with our decision making process.
She provided wonderful customer service helping us choose an adults only resort in Mexico. We look forward to booking our next family getaway with her
She provided wonderful customer service helping us choose an adults only resort in Mexico. We look forward to booking our next family getaway with her
Lisa Dunne responded
"Thank you, Krista. I look forward to helping you with your family vacation next year :) "
✓ I would recommend this agent to my family and friends.
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Had an amazing time
Reviewed By Steve - Dunnville | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very easy to work with. Friendly and was always available to answer any of my questions.
Lisa Dunne responded
"Thanks, Steve. I look forward to helping you with your next trip! "
✓ I would recommend this agent to my family and friends.
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A fantastic vacation!!
Reviewed By Carol H - Smithville ON | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Lisa was very professional and handled all our questions with ease and in an efficient manner. She provided us with all our trip details and then some plus she reminded of key dates with respect to our trip.
Lisa Dunne responded
"Thank you, Carol. I am glad you had a fantastic vacation and thank you for your feedback. I look forward to working with you again in the future! "
✓ I would recommend this agent to my family and friends.
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The best experience with a travel agent !
Reviewed By Brittany - Binbrook | Traveled to Cayo Coco ~ Cuba ~ Caribbean
Lisa was fantastic from start to finish through the booking process. She was readily available for any questions we had! While away on our trip she was easy to get a hold of and checked in to ensure we were satisfied and enjoying our vacation. I will be recommending her to family and friends and will be using her again for our future travel!
Lisa Dunne responded
"Thank you for your kind words! I look forward to booking your future vacations for you as well :) "
✓ I would recommend this agent to my family and friends.
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Best agent ever!
Reviewed By Mike - Oakville, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was extremely thorough and attentive to our requests.
Lisa Dunne responded
"Thank you for your feedback. It was great working with you and look forward to helping with your next vacation! "
✓ I would recommend this agent to my family and friends.
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2024 get away
Reviewed By Mez - Dunnville | Traveled to Jamaica ~ Caribbean
Excellent service! No problems
Lisa Dunne responded
"Thank you. I am glad you had a great time and look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Nice cruise
Reviewed By Nana - Dunnville | Traveled to Jamaica ~ Caribbean
Very helpful and quick to respond
Lisa Dunne responded
"Thank you for your feedback. I look forward to working with you again in the future."
✓ I would recommend this agent to my family and friends.
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Fantastic experience
Reviewed By Amanda Grandin - Dunnville, Ontario | Traveled to Mexicali ~ Mexico ~ Mexico
This was our 1st year with Lisa Dunne as our representative. Lisa listened to our wish list of destinations and type of experience we wanted on our winter trip. Lisa was very helpful with giving us many options and extremely patient with us deciding on our final decision. The process took many weeks of Lisa sending us ideas of different resorts and helping us stick to our budget plan. We just came back from our trip and were extremely happy with our experience at our destination. Lisa also helped with booking our day excursion, which took all the stress off of us on pickup and transfer etc. I highly recommend Lisa’s services - if you don’t want any hassle or worries this is the route to go! Note - Lisa reached out to us before our trip reviewing trip itinerary, and reached out afterwards to check in how everything went! She went over and above our expectations of travel agent. For future we will be using her services rather then our usual CAA .
Lisa Dunne responded
"Thank you for your review, Amanda. It was a pleasure working with you and hearing all about your vacation and I appreciated your full resort review. I look forward to working with you again for your next vacation! "
✓ I would recommend this agent to my family and friends.
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Hotel was clean, comfy, even the kids had fun
Reviewed By Gabriela - Caledonia, Ontario | Traveled to Florida ~ USA
My husband, kids, and myself had a trip booked for Florida this past November. Our departure flight was booked for 10am, although that's not too early, with having kids and trying to beat Toronto traffic, we were trying to avoid feeling rushed and stressed, we decided to stay at a hotel the night before. Knowing Lisa was in the travel business, I reached out to her to see if she had any recommendations on nearby hotels near Pearson Airport. Not even 5 minutes went by and she had already priced out hotels (including parking for the week!) for us and made sure the hotels offered an indoor pool for the kids and breakfast in the morning. She was so proactive and quick, she took the stress of shopping around and made it so easy for us! I will be talking to Lisa again for our next trip and recommend her to anyone looking for vacations. Thank you Lisa!
Lisa Dunne responded
"It was a pleasure and I look forward to helping you again in the future!"
✓ I would recommend this agent to my family and friends.
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Best trip yet!!!
Reviewed By Christie and Robin Heffernan - Hamilton | Traveled to Negril ~ Jamaica ~ Caribbean
It was the best experience I have ever had. It was my first time booking with Lisa and far better than our previous trips booking with another agent. Our next vacation will most definitely be booked through Lisa.
Lisa Dunne responded
"Thank you so much for your feedback. I am so happy you had an amazing time and I look forward to helping you with your next trip! "
✓ I would recommend this agent to my family and friends.
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First trip for 86 yr old mother in law
Reviewed By Elliemay - Dunnville | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa amazing...very patient...very helpful, always available for questions and concerns
Lisa Dunne responded
"I am glad your Mom enjoyed her first vacation. I look forward to working with you all again!"
✓ I would recommend this agent to my family and friends.
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Can’t wait to go back!
Reviewed By Joey - Dunnville | Traveled to Antigua & Barbuda ~ Caribbean
Easy and excellent
Lisa Dunne responded
"Thank you! I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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St Lucia experience
Reviewed By Deb - Ontario | Traveled to St. Lucia ~ Caribbean
Lisa is a great travel agent. She did lots of research for us.
We needed a place for our daughter who is celiac
Lisa is very attentive and responds quickly
I look forward to working with her again in the future
We needed a place for our daughter who is celiac
Lisa is very attentive and responds quickly
I look forward to working with her again in the future
Lisa Dunne responded
"Thank you for your review. It was great working with you and your family and I look forward to helping you find your next celiac-friendly destination! "
✓ I would recommend this agent to my family and friends.
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Little fun and relaxing in the sun!
Reviewed By Annette - Grimsby | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa made it easy to narrow done choices. She is friendly, professional and even accommodated a last minute change gracefully. Will definitely work with her again (hopefully soon!) Thank you so much Lisa!
Lisa Dunne responded
"Changes sometimes come up and I was happy to be able to get it taken care of for you. It was a pleasure working with you and I look forward to helping plan and book your next getaway! "
✓ I would recommend this agent to my family and friends.
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Perfect getaway
Reviewed By Jenny - Smithville | Traveled to Tulum ~ Mexico ~ Mexico
Loved working with Lisa. Easy and quick. Made the booking experience easy with a reliable honest agent to answer questions instead of a search engine.
Lisa Dunne responded
"It was my pleasure, Jenny. I hope you had a chance to relax and unwind! "
✓ I would recommend this agent to my family and friends.
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A trip we won’t forget!
Reviewed By LilChar4 - Dunnville, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She helped us book an amazing vacation. She got back to us in a timely matter. She answered our questions efficiently.
Lisa Dunne responded
"Thank you for your feedback. I am so pleased that you loved the resort and had a great time. I look forward to helping you again with your next vacation! "
✓ I would recommend this agent to my family and friends.
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The good times rolled!
Reviewed By S&C B - Grimsby, Ontario Canada | Traveled to Mexico
This was the first time our family worked with Lisa for our vacation planning. Through the entire process Lisa was attentive, professional and willing to answer any questions we had in a very timely manner. Everything we needed was provided as well as the important reminders. We are very happy to have worked with Lisa and would consider working with her in the future! Thanks Lisa!
Lisa Dunne responded
"Thank you for your review. It was a pleasure working with you and your family, and I look forward to working with you again in the future."
✓ I would recommend this agent to my family and friends.
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No not the best trip country really poor now
Reviewed By Charlotte - Beamsville | Traveled to Cuba ~ Caribbean
She was Awesome was very helpful great to work with
Lisa Dunne responded
"Thank you for your feedback Charlotte. I am glad that you were happy with the service I have provided but am sorry that Cuba isn't what you previously experienced. Next time lets try for a different Island :) "
✓ I would recommend this agent to my family and friends.
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Tropical Christmas
Reviewed By Sarah - Jarvis, Ont | Traveled to Mexico
We had a lovely experience with Lisa. From helping us find a destination and a resort itself, Lisa went above and beyond prior to leaving providing us all our needed documents and was available for all questions.
Lisa Dunne responded
"Thank you for your feedback, Sarah. It was a pleasure working with you and I hope your vacation was everything you wanted it to be. I look forward to working with you in the future. Happy Holidays! "
✓ I would recommend this agent to my family and friends.
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Amazing, by far the best vacation.
Reviewed By Julie Hunter - St. Catharines, Ontario | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Lisa was very helpful in planning our honeymoon. We gave clear expectations as to what we wanted in a resort, budget and location. She came through with suggestions and we made our choice. I am grateful that I know Lisa personally as we ran into an issue and arrival. I was able to text her immediately and she worked hard to rectify the issue.
Lisa Dunne responded
"Thank you for your wonderful review. I am pleased that you had a wonderful honeymoon and am happy that I was able to get things sorted out for you and provide you with that extra value added service! "
✓ I would recommend this agent to my family and friends.
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Last minute surprise- Family Trip
Reviewed By Mel - Basvilley | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa has been such a pleasure and huge help in organizing our trip for next month. I haven’t travelled in a while and have many questions and she is so quick to reply and get me answers. I will happily update my review upon our return
Lisa Dunne responded
"Thank you for your review. I hope you have a wonderful trip and can't wait to hear all about it when you return. "
✓ I would recommend this agent to my family and friends.
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Vacation in The Sunny South !!
Reviewed By Ray M - Dunnville, Ont | Traveled to Florida ~ USA
Lisa was great to work with ! We booked our flights and rental suv through Lisa ,prices were good and the process was quick and easy to book our trip ! She provided us with a quote very quickly and was able to answer any questions we had. We look forward to booking our next trip!!
Lisa Dunne responded
"Thank you for your feedback. You were great to work with as well. You knew exactly what you wanted which helped make my job that much easier. I appreciate you entrusting me with your travel plans and I look forward to working with you again in the future! "
✓ I would recommend this agent to my family and friends.
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Helpful and quick!
Reviewed By Lia - Hamilton | Traveled to Cayo Coco ~ Cuba ~ Caribbean
Very helpful and quick to respond to questions. She even responded off business hours. First time travelling with a child and she knew exactly what I would need to make the trip as smooth as possible
Lisa Dunne responded
"Thank you for your feedback Lia. I hope you and your son had fun making lots of wonderful memories! "
✓ I would recommend this agent to my family and friends.
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Fantastic Family Getaway!
Reviewed By Amanda - Burlington | Traveled to Jamaica | Caribbean
Our family had the most incredible vacation in Jamaica! The resort was absolutely stunning — beautifully designed, spotless, luxurious, and surrounded by breathtaking views everywhere you looked. From the crystal-clear water and gorgeous pools to the amazing food and relaxing atmosphere, every detail made this trip unforgettable.
What truly help make our experience even more special was Lisa. She was incredibly patient, knowledgeable, and genuinely helpful throughout our decision making process. She went above and beyond to answer every question, make recommendations, and ensure our family felt comfortable and taken care of. Her kindness and professionalism made such a difference and added so much to our overall experience.
Jamaica’s beauty, warmth, and hospitality completely stole our hearts. We left with amazing memories and can’t wait to return! ????????
Lisa Dunne responded
"Thank you for your feedback. I look forward to helping you with the next adventure! "
✓ I would recommend this agent to my family and friends.
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First all inclusive!
Reviewed By Sb - Grimsby, ON | Traveled to Jamaica | Caribbean
Lisa helped us pick our first all inclusive vacation by sending us multiple quotes. She was very helpful with all my questions.
Lisa Dunne responded
"So happy to hear you had a great time and were happy with the service I provided. I hope to work with you again. "
✓ I would recommend this agent to my family and friends.
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Hola Mexico!
Reviewed By Lyltraveler - Whitby Ontario | Traveled to Mexico | Mexico
This is our second year booking with Lisa so we knew we were in good hands!
Lisa was fantastic at booking everything for our trip, making sure the hotel was ready with a pullout couch and a cot for the young kids we traveled with. Lisa sent all the necessary information prior to our flight along with tips, checklists and everything we needed to know for a smooth and relaxing trip!
Any flight delays or trip updates were also communicated promptly.
Thank you Lisa for helping us have the best family vacation!
Lisa Dunne responded
"Thank you for your feedback. It's helpful to know what it is that I do that clients find helpful. I look forward to helping you again! "
✓ I would recommend this agent to my family and friends.
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Amazing family vacation
Reviewed By TIFF - Punta cana | Traveled to Dominican Republic | Caribbean
We absolutely loved working with Lisa! She made the whole experience so easy and stress-free, especially traveling with kids. She really listened to what we wanted and found the perfect options for us.
Always kind, responsive, and on top of every detail, Lisa made us feel completely taken care of.
Highly recommend her without hesitation!
Lisa Dunne responded
"Thank you for your feedback. I am happy that you were satisfied with my services, and I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Another stress free vacation
Reviewed By Steve - Dunnville | Traveled to Dominican Republic | Caribbean
originally we were looking at Cuba due to other trips this year with work and a wedding Lisa provided us with a lot of options but then Cuba shut down. Lisa started sending us Dominican Republic options right away. She went above and beyond finding us the right place and takes the time to answer any questions we had. We have used Lisa numerous times and she never disappoints. She takes pride in her job and I would recommend her to anyone looking to travel.
Lisa Dunne responded
"So happy that you had a great time, it's always a pleasure working with both of you, and I look forward to seeing where you will venture next! "
✓ I would recommend this agent to my family and friends.
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Jamaica March Break - family fun!
Reviewed By LCP - Burlington Ontario | Traveled to Jamaica | Caribbean
Lisa was so helpful with providing 3 different Jamaican options, booked our resort and even helped with my Mum's walker being damaged by Air Canada. She helped speed things along and get AC to talk with us.
Lisa Dunne responded
"Thank you for your feedback. I am happy to hear you had a great time and were happy with the options I presented to you. I hope things were resolved with the walker as well. "
✓ I would recommend this agent to my family and friends.
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Lisa went above and beyond
Reviewed By prrandall - Dunnville, Ontario | Traveled to South America
While originally planning our trip Lisa was patient and listened to our requirements carefully. After some searching she found the perfect trip for us.
Unfortunately, we had an unexpected urgent change required a few short days before our departure. Lisa was travelling herself at the time and took care of the most urgent issues immediately. Upon her return she worked through all the remaining issues. In the end the trip went off beautifully. Thank you so much Lisa.
Lisa Dunne responded
"I am so happy to hear that you had such a great time despite the need to pivot your original plans. Thank you for trusting me with your vacation planning, and I look forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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beautiful resort
Reviewed By Hammer - RIU Guancaste | Traveled to Costa Rica | Central America
very relaxing, weather was so nice and lots of pools to keep you cool
Lisa Dunne responded
"Thank you for your feedback. I am happy you had a great time. Thank you for your continued support, it means a lot! "
✓ I would recommend this agent to my family and friends.
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Mother Daughter Trip
Reviewed By Mindy - Thorold, Ont | Traveled to Antigua & Barbuda | Caribbean
Lisa has been excellent to work with and we will be using her in the future for sure. She was very responsive and helpful with planning my trip with my mom. I love that she posts vacation deals to keep us in the loop for upcoming trip ideas.
Lisa Dunne responded
"Thank you for the feedback on the deals I post. Glad to hear you are enjoying them and that they allow people to keep up with current pricing trends. Happy to hear you and your Mom had a great time and I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Cuba to Mexico
Reviewed By Anonymous - Dunnville | Traveled to Tulum | Mexico | Mexico
Originally we were scheduled to go to Cuba. Lisa remained knowledgeable & up to date on situations arising there. Less than a week to departure we made the decision to change. Our only criteria was to keep the same dates, fly us somewhere warm & ensure the beach is on property. Within 2 hours we were booked for Mexico. Lisa is amazing!!!!!! I would recommend her each & every time.
Lisa Dunne responded
"I am happy to hear the change was worth the struggle and that you had a great time. Hopefully you will still be able to get to Cuba again one day and I'll be for you always! "
✓ I would recommend this agent to my family and friends.
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Great vacation!!!
Reviewed By Shelby - Dunnville Ontario | Traveled to Dominican Republic | Caribbean
Lisa gave us various resorts to choose from that had everything we were looking for in an all inclusive vacation. She provided us with all the details and required paperwork for our trip. There were no surprises or issues we had to deal with. I would highly recommend her to help someone plan a vacation. She send us a welcoming message when we arrived at our destination and sent messages when needed to ensure we had received details such as flight delays and time changes.
Lisa Dunne responded
"Thank you for your review. I am happy to hear that you found my services helpful, and it was a pleasure working with you. I hope to be able to help you again in the future! "
✓ I would recommend this agent to my family and friends.
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All-inclusive travel bookings.
Reviewed By Allan - Dunnville, Ontario | Traveled to Cuba | Caribbean
I was giving Lisa's name from a co-worker who used Lisa previously to book a vacation. He highly recommended Lisa to me along with a resort that him and his family truly enjoyed. So I contacted Lisa with a destination and resort to book a trip for my wife and I and she took care of everything for us, saving us time to travel to a company to otherwise book. Lisa's knowledge and professionalism truly shined with our experience and I will be a repeat customer with Lisa for any future travel plans for my wife and I. Contact Lisa for any of your travel plans, you will not be disappointed with her results.
Lisa Dunne responded
"Welcome Back! Thank you for your feedback and for your support. I truly appreciate and would love to work with you and your wife again.
Happy to have been able to help! "
✓ I would recommend this agent to my family and friends.
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Amazing service
Reviewed By Super fan - Dunnville | Traveled to Mexico | Mexico
From start to finish, Lisa was there every step of the way. She was always available to answer any questions we had. She provided excellent advice and worked within our budget.
Lisa Dunne responded
"Thank you so much for your feedback. I am happy I was able to help and look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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First time in Mexico
Reviewed By MLane - St. Ann's | Traveled to Mexico
After explaining what we look for in a resort — a smaller size that’s easy to walk around, lush surroundings, a beautiful beach, and of course good food — Lisa found the perfect place for us. It truly fit all of our needs and more.
I can’t thank you enough, Lisa. Not only did you find the right resort, but you were also there for us when we arrived and were told we might have to move. Your quick, calm response and reassurance made me feel instantly relieved and relaxed, and I really appreciated you checking in on us the next day as well.
Lisa Dunne responded
"Thank you for your feedback. I am glad that I could be of help, and so happy that you loved the resort! It's one of my personal favourites. I can't wait to help you with the next adventure! "
✓ I would recommend this agent to my family and friends.
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Excellent relaxing trip.
Reviewed By Jenncam76 - Hamilton Ontario | Traveled to Punta Cana | Dominican Republic | Caribbean
Here’s a polished, natural-flow rewrite with improved clarity and grammar while keeping your tone and meaning intact:
When booking with Lisa, we mentioned that we were looking for a quieter, relaxing trip within a budget that worked for us. Lisa compiled several resort options within our price range, and we were able to find one that was a perfect fit.
Lisa was there for us throughout the entire booking process and remained available during our vacation whenever we needed support. Everything was well planned and easy to navigate, from booking to landing. The app, which contained all the information we needed, was wonderful and extremely useful, keeping us informed throughout the entire trip.
We will definitely be using Lisa’s service for our next trip.
Thank you.
Lisa Dunne responded
"Thank you for your feedback. It's good to know the app is serving its purpose and is being useful. I look forward to working with your family again. "
✓ I would recommend this agent to my family and friends.
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First time in Mexico. Excellent resort recommendations
Reviewed By Chipmunk - Mulmur ON | Traveled to Mexico
Lisa gave us excellent resorts to choose from.
Lisa Dunne responded
"Thanks for your feedback on the resort options. Glad to hear that the resorts I recommended met what you were looking for and that you had a great time. I hope to work with you both again. "
✓ I would recommend this agent to my family and friends.
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Amazing trip to Punta Cana for Parents 50th Wedding Anniversary
Reviewed By YYC-PUJ2026 - Calgary, Alberta | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa helped me plan a trip for my parents’ 50th wedding anniversary to Dreams Macao in Punta Cana. She was amazing, and I knew I could expect a quick response to any questions I had or changes I wanted to make to quotes. Lisa's descriptions of resorts in regard to what fit our requirements (celiac, kids' clubs, etc.) and resorts to avoid ensured we made a great decision on our vacation spot. I will absolutely use her again in the future. Thank you, Lisa!
Lisa Dunne responded
"Thanks so much for your feedback. Finding somewhere that will fit your travel style and dietary requirements is so important, and I am glad to hear you were happy with my recommendations and service. Looking forward to working with you on the next adventure! "
✓ I would recommend this agent to my family and friends.
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Excellent family trip!
Reviewed By Amanda Family of Five - Smithville, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa chose the perfect resort for us. As a family of five, it can be difficult to find the right accommodations let alone the perfect resort for fun for all of us! Lisa made the process easy, and pleasant. We had a wonderful experience working with her and we certainly will again! Can’t wait for our next trip!
Lisa Dunne responded
"Thank you for your review. I am thrilled that your first family vacation hit the mark and am looking forward to helping you plan the next one! "
✓ I would recommend this agent to my family and friends.
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Friendcation Jan 2026
Reviewed By Firemedic - Delhi | Traveled to Punta Cana | Dominican Republic | Caribbean
There isn’t enough great things I can say about Lisa and her services. She goes above and beyond for her clients and makes travelling so easy.
From helping us make a decision of where to go when we over analyzed everything and changed our minds multiple times, to laying out step by step what we needed for documentation and putting it all at your fingertips by email. From being just a quick email away with any answers we needed.
If you have any travel needs get in touch with Lisa she is fantastic at what she does !!!!
Lisa Dunne responded
"Thank you for your kind words! I am so pleased that you had an amazing time despite how worried you were. I will always have your best interest at heart and hope to never steer anyone wrong.
Looking forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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Amazing agent!
Reviewed By lindsayc - Dunnville, Ontario | Traveled to Dominican Republic | Caribbean
Lisa was attentive every step of the way and answered and assisted with all my questions. When internet was down when I was in the DR she was quick to help and fixed the issue. I would highly recommend her professional services to everyone. She is very well educated, informed and advises you in the right direction. I’ve travelled lots in my life but she took the guess work out for
me which is really helpful when life is so busy. We appreciate her and will be sure to utilize her service again.
Lisa Dunne responded
"Thank you so very much for your wonderful feedback. I am so pleased to hear that you were happy with my services, and your vacation and I look forward to helping you with your next adventure! "
✓ I would recommend this agent to my family and friends.
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Amazing trip
Reviewed By Wilma Jordaan - Dunnville, Ontario | Traveled to Jamaica | Caribbean
Lisa is a very friendly and informative agent and checked in during the trip and will help wherever she can, she is a 10 out of 10
Lisa Dunne responded
"Thank you for your kind words. I am happy to hear you had a great time in Jamaica and can't wait to see where you'll go next! "
✓ I would recommend this agent to my family and friends.
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Best Honeymoon EVER!!!!
Reviewed By Stephanie Taylor - Barrie, ON | Traveled to Costa Mujeres | Quintana Roo | Mexico
Lisa was absolutely amazing to work with while booking our honeymoon. We were looking for something modern while staying within a budget, and she somehow found us the perfect spot. Every detail was thoughtfully handled, and her communication throughout the entire process was incredible — we felt so prepared and completely stress-free heading into our trip.
She even surprised us with the sweetest touches, like a honeymoon sign on our door, which made the experience feel extra special. We are beyond grateful for her care, attention to detail, and genuine excitement for our trip. We couldn’t recommend Lisa enough and will 100% be booking with her again!
Lisa Dunne responded
"Congratulations again on your recent marriage, and thank you for your review. Thank you for trusting me with such a special component of your special day. I am so happy that the destination was perfect for you both and I look forward to the next journey!"
✓ I would recommend this agent to my family and friends.
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The BEST trip ever!
Reviewed By Julie - Hamilton | Traveled to Puerto Plata | Dominican Republic | Caribbean
I can’t thank Lisa enough, for planning such a beautiful vacation. Everything was seamless from start to finish, and the resort exceeded my expectations. Her attention to detail and care truly made this trip special. A great way to celebrate my birthday! ??
Lisa Dunne responded
"Happy to hear your Birthday trip was such a blast! Thank you for your feedback and I look forward to helping you find the next great spot! "
✓ I would recommend this agent to my family and friends.
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The best Christmas vacation ever
Reviewed By Trudy - Dunnville Ontario | Traveled to Cuba | Caribbean
Lisa was absolutely amazing from the get go. Booked everything for us with our heart s in mind . Followed through with us before departure date and during our trip that truly amazed us we felt so cared for and appreciated. Lisa is a rare gem whose whole heart really goes into wanting your trip to be an unforgettable stress less experience.
Lisa Dunne responded
"Thank you so much for your review. I really do want my clients to feel supported and comfortable with the entire process, and I am so pleased that you were happy with the service I provided. Looking forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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An amazing winter getaway for my family
Reviewed By Thomas Do - Toronto | Traveled to Cancun | Quintana Roo | Mexico
Lisa was amazing from the start. It was our very first time traveling to South America so we were debating between a couple of destinations. Lisa helped us clear a lot of questions and choose Mexico as our final destination. Lisa was also very diligent in her picks of suggestion to us. Just a couple of days before our flight, the provider - Airtransat was facing a potential strike, Lisa was always there, responsive, caring, and took care of us with great advices and the latest information. We really enjoyed our trip, and would love to work with Lisa for our future trips!
Lisa Dunne responded
"Thank you for your feedback. I am glad to hear you had a wonderful time in Mexico with your family and that my assistance was helpful to you. Making things easy and clear is always a top priority. I look forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
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The best trip we have ever taken!
Reviewed By Liz - Dickenson Bay | Traveled to Antigua & Barbuda | Caribbean
Lisa was so helpful for us to choose the resort we wished to stay at. I also liked the trip planner app it was very helpful. I will certainly use Lisa again. Thanks so much!
Lisa Dunne responded
"Thank you for your feedback. Antigua sure is a special place, and I am pleased to know you enjoyed it as well. I look forward to working with you for your future travels. Thank you for your support. "
✓ I would recommend this agent to my family and friends.
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A trip of a lifetime with our family and our parents
Reviewed By K Barnard - Costa Mujeres Area | Traveled to Mexico
Lisa was super helpful in the early stages of planning our trip. Her intake form is super handy and allows you to provide all of the pertinent details for the vacation you are dreaming of. She is very quick to respond to emails and sends multiple options to select from. She was also able to communicate with her contacts at the resort to ensure our young children could attend the kids club with an adult.
She coordinated travel for my parents from up north to fly out of Toronto with us on the same flight. She provided a detail email about apps and important information days prior to our vacation.
Our vacation was seamless and enjoyed by all of us. It was the perfect spot for us to relax, enjoy the beach and pool with our young kids and parents, and have fantastic food together.
Lisa Dunne responded
"Thank you for the wonderful feedback. I am so happy that you found my processes easy and helpful. It was a pleasure working with you all, and I hope you made lots of wonderful memories. I look forward to working with you again in the future! "
✓ I would recommend this agent to my family and friends.
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Great trip with great service
Reviewed By SarahR - Beamsville, Ont | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa was amazing to work with which made booking our vacation easy. Always fast to respond to any inquires I had. Can’t wait to plan our next trip!
Lisa Dunne responded
"So happy to hear everything was as you had hoped and expected. I can't wait to help you plan the next one! "
✓ I would recommend this agent to my family and friends.
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Birthday adventure
Reviewed By Jenn - Ontario | Traveled to Miami | Florida | USA
Lisa was amazing to work with, I would highly recommend to anyone wanting to book a special trip! She went above and beyond to help me out and always there to answer all my questions upon questions
Lisa Dunne responded
"Thank you for your feedback. I am glad I was able to assist, and hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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Fabulous family/friend vacation!
Reviewed By Travelling Romans - Smithville, ON | Traveled to Mexico
Lisa was fabulous to work with right from the start! It was amazing having such a reputable agent there for my million questions and any concerns that we had while away. She took our families nut allergy seriously which eased our minds!
We will continue to use her and recommend her to our family and friends!
Thanks for everything Lisa! You're a gem!
Lisa Dunne responded
"Thank you for your feedback. I am so pleased to hear that you all had a wonderful time and that your allergy was handled with care, as that is my number one priority.
I look forward to working with you and everyone you recommend, and truly appreciate your support! "
✓ I would recommend this agent to my family and friends.
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The best trip of my life
Reviewed By Z-Jamali - Punt Cana | Traveled to Dominican Republic | Caribbean
Lisa made it possible for me to experience such a wonderful trip from start to end. She took care of every little detail for me I couldn't have done it without my travel agent Lisa. Thank you Lisa for all your hard work and dedication ????
Lisa Dunne responded
"Thank you for your review of my services. I am so happy that you had a fabulous time and hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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One of our best trips!!!!
Reviewed By TravelLover - Smithvile, Ontario | Traveled to Portugal | Europe
We have nothing but great things to say about Lisa. We recently returned home from Portugal where we had an amazing 11 day bus tour of that beautiful country. Lisa was great in answering all our questions, giving us various quotes and reviews for various bus tour recommendations, and we so appreciated how she worked on a holiday to make sure we got the date of the vacation we wanted as space was limited.
Lisa Dunne responded
"Thank you for your feedback. I am happy that I able to help you find a great tour for your to explore Portugal, and I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Long awaited family vacation
Reviewed By Michelle - Dunnville, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa was great to work with throughout the planning process and finalizing the last details. She was very patient and answered every question I had with explanations and suggestions. She's very organized. detailed and quick to respond. We booked our excursions with her as well to make sure all the details were correct through booking. She also remembered my son's birthday during the week and my son was surprised with a birthday banner on our door. I would recommend Lisa to help plan a vacation because of her experience and organization. I felt that all the little details were taken care of and she had us prepared for the trip. It took out a lot of the questions and uneasiness out of the process.
Lisa Dunne responded
"Thank you so much for your feedback. It was great working with you for your extended family vacation, and I am happy to hear that I was able to help take some of the stress out of the process. I hope to work with you again. "
✓ I would recommend this agent to my family and friends.
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One of many trips
Reviewed By John Scime - West Lincoln | Traveled to Alaska | USA
We have used Lisa on all our trips, from Europe to The Caribbean, and as of late our family Alaskan Cruise. She never disappoints, very thorough, very professional, and always helpful, weather it’s before your vacation, during your vacation or after your vacation. I have referred Lisa to many of my family and friends of which I know they also use Lisa as their travel agent. Lisa is #1 in my books.
Lisa Dunne responded
"Thank you for your feedback. I also equally appreciate your referrals and trust in my when helping to plan your vacations. Its always a pleasure working with you. "
✓ I would recommend this agent to my family and friends.
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Beautiful Alaska
Reviewed By GinnyS - Caistor Centre, ON | Traveled to Alaska | USA
Lisa assisted us with booking a family trip (8 of us) to Alaska on board the Coral Princess. Lisa was attentive and was easy to get a hold of. We felt supported throughout our trip, including booking to coming home.
Lisa Dunne responded
"Thank you for your review. I am happy to hear you all had a great time and I look forward to the next Cruise! "
✓ I would recommend this agent to my family and friends.
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A beautiful brand new resort with growing pains
Reviewed By TamWB - Ontario, Canada | Traveled to Antigua & Barbuda | Caribbean
Lisa was incredibly responsive and available throughout the process. She suggested a stunning new resort for our trip, but it wasn't a good fit for us—it's still ironing out some operational issues and appears to be struggling with management overload. I believe she could have put more effort into selecting a resort that better accommodated my celiac disease by providing reliable gluten-free options. Perhaps a more detailed form would be helpful, as the questions asked were very basic.
Lisa Dunne responded
"I’m sorry your stay didn’t meet expectations.
I take dietary needs very seriously. I recommend resorts based on the information the property provides. This resort has been open for over a year, so any growing pains should have been ironed out.
I did email you the day after your arrival to check in, but didn’t hear back. I proactively contact guests in the destination so I can intervene. Had I known, I would have contacted the resort immediately to have these issues corrected.
Thank you
"
✓ I would recommend this agent to my family and friends.
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Dream trip to Costa Rica
Reviewed By Amy - Burlington Ontario | Traveled to Costa Rica | Central America
We were lucky enough to find and work with Lisa for our family’s first all-inclusive vacation to Costa Rica this summer. Lisa was able to provide detailed information about a number of resorts and worked with us to find the best one for our family. Her communication was very quick and reliable every time we had a question. She provided exceptional packages before he headed off to ensure everything went smoothly.
We are so appreciative of Lisa’s knowledge and professionalism and look forward to booking with her again in the future!
Lisa Dunne responded
"Thank you for your great feedback. I am happy that I was able to help in planning a great vacation for your family, and that you found my processes of value. I look forward to working with your family again for your next adventure! "
✓ I would recommend this agent to my family and friends.
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One amazing agent, two toddlers, three plane rides
Reviewed By JACRK - Beamsville, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
I found Lisa through local community Facebook groups, with the hope of planning our family's first all-inclusive vacation. I first contacted her in May, and her communication and professionalism was top-notch from the start. My spouse and I have stressful jobs, two young children, and not a whole lot of extra time! Lisa followed up regularly with me, without pressure or being pushy, sending us plenty of options within our budget, tailored to our requests. Everything went seamlesslessly, thanks to an app with all of the information we could possibly need, broken down by day, as well as detailed email instructions highlighting key pieces. Halfway through our wonderful trip, Lisa notified us of the impending Air Canada flight attendant strike and what this means for our return home. We felt very nervous, uncertain, and scared. Lisa was transparent, confident, and clear. She gave us different options and facilitated all contact with AC vacations to get us home. Lisa updated our itinerary with new instructions as we now had a layover to get home. We could not have asked for a better experience, and that was all because we had Lisa on our side. Thank you!!
Lisa Dunne responded
"I have to say, for someone who has never travelled before you handled the situation like a champ! It was a pleasure working with your family and I happy that you found my processes of value. Getting you home as quickly as possible and with as less of a disruption as possible was my main priority and I am happy that we were able to do just that. Looking forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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The best trip for me and my daughters. We had a blast in Jamaica
Reviewed By Bendog - Toronto | Traveled to Jamaica | Caribbean
From the time I contacted Lisa she was very informative. She provided us with first hand accounts of what it was like when she stayed at the Jamaican resort which was really helpful. She was able to provide me with a high end experience based on the budget I set forth. To be completely honest she went over and above to describe the process from start to finish. She even answered some of the questions I had late at night which was really helpful. She's made a customer of me for life because she left a great impression on me and my daughters.
Lisa Dunne responded
"I am so happy that you and your girls loved the resort as much as I did. I look forward to working with you again and hearing all about your stay! "
✓ I would recommend this agent to my family and friends.
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Portugal 2025
Reviewed By N.W. - Hamilton | Traveled to Portugal | Europe
Great trip, the only complaint was the hotel we stayed for 3 nights in Porto, not in the greatest location. Otherwise fantastic. Loved the hotel in Tomar, nice to have a pool.
Lisa Dunne responded
"Thank you for your feedback. I will be sure to let the Tour operator know about the Porto hotel, as they take feedback seriously to help adjust itineraries and stays for future travelers. "
✓ I would recommend this agent to my family and friends.
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Alaska cruise tour
Reviewed By Roxanne - Melbourne Beach, FL | Traveled to Alaska | USA
This was our first cruise together and it was a good experience. Lisa Dunne did an amazing job. We would definitely use her again on future vacations.
Lisa Dunne responded
"Happy to hear you enjoyed your first Cruise. Thank you for your review of my services. I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Trip to Portugal
Reviewed By EmKay - Stoney Creek | Traveled to Lisbon | Portugal | Europe
Lisa did a wonderful job of preparing us for our trip. She answered any questions we had prior to our trip and would respond to any last minute questions we had with ease and efficiency.
Lisa Dunne responded
"Thank you for your feedback. It was a pleasure working with your group, and I am happy that you had a great time. I look forward to working with you all again. "
✓ I would recommend this agent to my family and friends.
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Perfect summer vacay!
Reviewed By DCG - Lisbon | Traveled to Portugal | Europe
Right mix of history and architecture! Beautiful clean locations, great food.
Lisa Dunne responded
"Happy to hear that you had a great time in Portugal. I hope you made lots of wonderful memories. It was wonderful helping you plan."
✓ I would recommend this agent to my family and friends.
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Trip for 50
Reviewed By Anonymous - Dunnville, Ontario | Traveled to British Columbia | Canada
I had asked Lisa to put together a custom trip out west as a gift for my husband. I had a specific destination in mind but had no idea the logistics involved. Lisa made the entire experience stress free & exactly what was asked for. I'd recommend Lisa every time you want to travel.
Lisa Dunne responded
"Happy to hear you had a nice time, and that I was able to help ease the logistics of it.
Looking forward to your next adventure! "
✓ I would recommend this agent to my family and friends.
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Easy experience
Reviewed By MPPTMG - Ottawa, ON | Traveled to Cancun | Quintana Roo | Mexico
Lisa was so understanding despite the fact that our requirements kept changing. She provided us with new options, and the trip worked out really well.
Lisa Dunne responded
"Thank you for your feedback. I am happy that I was able to help make things as stress-free as possible for you, and I'm looking forward to hearing about your getaway. I hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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Great Planning Equals Great Trip
Reviewed By K&D from Caistor - Caistor Centre, ON | Traveled to Scotland | Europe
We connected with Lisa through friends with whom we were vacationing and despite there being three couples, the planning and communication was seamless. We are neither good planners or technically savvy but Lisa made it easy and did much of the legwork for us. Even when we added an additional four days trip into Normandy, France, she assisted with flight and accommodation information. She stay connected with us and advised of any schedule changes (flights, etc...). Very reassuring. She was also available, in case of emergency, to connect with family contacts. We highly recommend Lisa. She is a consummate professional.
Lisa Dunne responded
"Thank you so much for your wonderful feedback. It truly makes me happy when I know I have been able to help alleviate any stress that comes with travelling abroad. It was a pleasure assisting you all, and I hope to work with you all again. "
✓ I would recommend this agent to my family and friends.
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Exotica Ireland tour
Reviewed By Gpbotten - Emerald Isle | Traveled to Dublin | Ireland | Europe
Lisa was great. Booked our Exotica Ireland Tour. Answered any and all questions we had and provide our documents and all relevant information efficiently
Lisa Dunne responded
"Thank you for entrusting me with your travel plans. I am happy that you enjoyed your tour and hope to work with you again. "
✓ I would recommend this agent to my family and friends.
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Fantastic Trip
Reviewed By John - Smithville, Ontario | Traveled to Scotland | Europe
We did a trip to Ireland, Scotland, and Paris, and there was so much information that we needed and Lisa provided that information for us. Such as flights, connecting flights, And the paperwork we had to fill out for each place we visited. She made this trip stress-free for us. And I’m probably leaving out a bunch of stuff but all I can say is Lisa did a great job for us.
Lisa Dunne responded
"It was my pleasure working with all of you to help make this incredible vacation as stress-free and easy as possible. I look forward to working with you all again on your next adventure! "
✓ I would recommend this agent to my family and friends.
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Top-notch service!
Reviewed By Carol B. - Ontario, Canada | Traveled to Ireland | Europe
Lisa was great to work with! Very professional and helpful! We knew we wanted to do an organized tour of Ireland/Scotland followed by a few days in France, and Lisa was very helpful in coordinating this for us. Everything worked out well and we were very pleased. The trip plans app that she set up for us was most useful and helped to keep everything in order in regards to timelines, confirmation numbers, website links, etc. Lisa was always very responsive whenever we needed her. I would totally recommend Lisa for any travel plans!
Lisa Dunne responded
"Thank you so much for your wonderful feedback. I am so pleased that you had a fabulous time and that the App and itinerary provided were useful in helping you stay on track during your amazing trip.
Looking forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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A family trip to remember
Reviewed By Df - Toronto, Ontario | Traveled to Negril | Jamaica | Caribbean
Lisa helped my family plan a trip that we will remember for the rest of our lives. She found an all-inclusive resort which met all of our needs and allowed us all to enjoy ourselves together and separately throughout the duration of our stay. I would work with her again in a heartbeat!
Lisa Dunne responded
"Thank you so much for your feedback. I am so pleased that I able to help find something suitable for all of your needs, both as a group and individually, which resulted in a great vacation. I am looking forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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Portugal dream trip
Reviewed By Vicki - Caistor Centre Ontario | Traveled to Portugal | Europe
Lisa was so helpful in planning our first trip to Portugal. We told here what we wanted to see and she planned our hotels and flights accordingly. Everything went smooth from beginning to end.
Lisa Dunne responded
"So pleased to hear that everything went as smoothly as we had aimed for!
Looking forward to working with you again."
✓ I would recommend this agent to my family and friends.
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An amazing trip to Mexico
Reviewed By Tracey - Mexico | Traveled to Costa Mujeres | Quintana Roo | Mexico
Lisa was extremely helpful with finding the perfect resort. It was more challenging as my daughter is celiac and she helped us find one that caters to that. The amount of information and links was also very helpful and she was available to help during a small hiccup on the trip. I highly recommend her services and have already recommended to my two sisters, one of which also booked with Lisa.
Lisa Dunne responded
"Thank you for your feedback. Happy to have been able to accommodate your family coming from different provinces and finding something suitable for her Celiac.
Looking forward to working with you again, and thanks so much for your referrals. It means alot! "
✓ I would recommend this agent to my family and friends.
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Amazing Vacation!
Reviewed By RobinB - Burlington | Traveled to Ocho Rios | Jamaica | Caribbean
Lisa was wonderful. She helped us narrow down our destination in our planning stage and found us four fantastic resorts to choose from based on the criteria we provided. Family of 5 friendly, water park on site and within our budget. She was wonderful and helped with any questions we had leading up to our travel date and checked in regularly. Thank you for all your help, we had a wonderful time!
Lisa Dunne responded
"Thank you for your review. I am so pleased that my recommendations were well received and that you had a great time! I hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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Flights/Accommodations/vehicle rental
Reviewed By The Lane's - St. Ann's | Traveled to Portugal | Europe
Booking with Lisa was so easy she asked us what we wanted, where we would like to go and budget. She gave us a couple options we modified one of them and she accommodated it so quickly. The places we stayed at were amazing. She checked on us and sent us all our paper work before we left and then when we got home.
We did a self drive tour of Portugal landing in Lisbon and driving between Porto and Douro Valley. Then driving down to Algarve then to Lisbon. We were able to visit Porto, Douro Valley, Aveiro, Nazare, Lagos, Lisbon and Sintra. I would highly recommend Lisa and will use her again.
Lisa Dunne responded
"I do love to make things easy for my clients so I am happy to hear that I was able to do just that for you. It sounds like a memorable trip. Thank you for your kind words and I look forward to helping you with your next adventure! "
✓ I would recommend this agent to my family and friends.
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Above and beyond
Reviewed By Carolyn - Burlington | Traveled to Grenada | Caribbean
Every year my daughter and I save up for a trip this year we. Jose Grenada and used the services I’d Lisa Dunne. I’ve dealt with travel agents before but not like Lisa. No question was a dumb one (and trust me I had a lot of them) she was phenomenal in getting us quotes for places and sharing her experience and knowledge of the islands. From booking to making sure things on the trip were going well Lisa didn’t disappoint with providing exemplary service. It was like we were family to her and she wanted to ensure everything was wonderful for this momma and daughter. Thank you Lisa looming forward to our next adventure!
Lisa Dunne responded
"Happy to have been able to help. Vacationing with your daughter is a memorable experience and I look forward to helping with next year's destination! "
✓ I would recommend this agent to my family and friends.
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Wonderful Jamaica Vacation
Reviewed By Jess - Toronto | Traveled to Jamaica | Caribbean
Working with Lisa to book our family vacation to Jamaica was a great experience! Lisa is very knowledgeable and goes above and beyond to help make sure your vacation planning is stress free. Looking forward to working with her again soon to plan our next trip.
Lisa Dunne responded
"It was great working with you again on your most recent vacation. I look forward to working with you on the next one to see where it will take you! "
✓ I would recommend this agent to my family and friends.
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Our amazing 1st trip to the Dominican!!
Reviewed By Firstone2025 - Dominican Republic | Traveled to Puerto Plata | Dominican Republic | Caribbean
Lisa was a blessing, she was able to make the process easy, enjoyable and remarkable from the beginning to the end. If we needed anything, she was eager to assist. We will definitely be using Lisa again for our future travels.
Lisa Dunne responded
"Thank you for your feedback. I am happy that I was able to help you find what you were looking for and I look forward to helping you with your next adventure! "
✓ I would recommend this agent to my family and friends.
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Dream Vacation
Reviewed By Jan and Robert - LOWBANKS Ontario | Traveled to Mexico
I reached out to Lisa after meeting with and talking to and few other travel agents. I was immediately drawn to Lisa because of her enthusiasm and her determination to give us exactly the trip and adventure we were looking for. She listened to what we were looking for and what we enjoyed doing and also took into account our budget. Lisa not only went over recommendations over the phone with me but also met me in person. She took the time to reach out to us while we were away to make sure that everything was good and also made contact with us after our return home. I would definitely recommend Lisa to anyone wishing to travel and I will contact her again in the future.
Lisa Dunne responded
"I am so happy to hear that you vacation was all you were wanting it to be and that I was able to help plan it for you. I look forward to working with you again! Feel free to email me a review of the resort as well, I'd love to hear about it! "
✓ I would recommend this agent to my family and friends.
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Excellent location for a large family with kids!
Reviewed By 1mom5kids - Mayan Rivera | Traveled to Mexico
We had an excellent time on our trip to Coba Bahia Principe. It was a family-friendly resort with lots to do with all ages of children. We are planning a second trip.
Lisa Dunne responded
"Happy to have been able to help and looking forward to assisting with the next one! "
✓ I would recommend this agent to my family and friends.
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Lisa is the best
Reviewed By JnG - Ontario | Traveled to Antigua & Barbuda | Caribbean
We really enjoyed working with Lisa, we found her knowledgable and super responsive. She had us fill out a survey and used it to tailor trip choices to exactly what we were looking for. We really enjoyed the trip she planned for us. We will definitely work with her again and we already got the itch to have our toes in the sand. We have recommended her to lots of people. We highly recommend Lisa.
Lisa Dunne responded
"Thank you for your review. I am so happy that you had a great time in Antigua. It was a pleasure working with you and I am looking forward to helping you with your next getaway!"
✓ I would recommend this agent to my family and friends.
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Mexican Getaway
Reviewed By HughSandy29 - Welland, On | Traveled to Mexico
From initial contact until we arrived back home was a very smooth and easy process. We usually find and book our own travel but we decided we needed a late winter escape from work stress and reached out for options for all inclusive getaways in March or April. Lisa responded quickly and within 48 hours gave us 6 options within the criteria we have her for location,budget, and preferences. We looked them over, did some research and made our selection. From that moment on the communication was consistent and professional. We received a detailed itinerary with tips and inclusions as well as potential extras to avoid surprises and the trip went as planned. The resort was what we were looking for. Quiet, peaceful and relaxing but with easy access to more upbeat fun, beachfront, additional dining and anything else we needed. Would recommend both the resort for people who were looking for a nice getaway at a good price as well as Lisa for handling the details and planning.
Lisa Dunne responded
"Thank you for your review. I appreciate your kind words and look forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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Long awaited Trip
Reviewed By Scorpio - Ilderton | Traveled to Riviera Maya | Quintana Roo | Mexico
This trip was truly remarkable and exceptionally relaxing. Our room was conveniently located near all the amenities, with less than a five-minute walk to the lobby, buffet, and pool areas. It was also in close proximity to the Gulf. During the day, we would sit by the pool and enjoy our time, while in the evening, we could on our patio and listen to the music.
If one had a slight disability the resort supplied, at your request, wheelchair, or for a price scooters.
Lisa Dunne responded
"Thank you for your review. It is good to know that the Resort is able and comfortable providing items to assist those who require mobility aids, especially with the Barcelo being such a large resort to navigate. Looking forward to working with you again where I can assist in finding another mobility-friendly resort! "
✓ I would recommend this agent to my family and friends.
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Great Holiday
Reviewed By AgentFan2025 - St Catharines, Ont | Traveled to Los Angeles | California | USA
The booking process through Lisa was seamless and stress free. I will recommend that all my friends and family call her for any future vacations.
Lisa Dunne responded
"Thank you so much for your kind words and recommendation! I’m so happy to hear that the booking process was seamless and stress-free for you. Helping clients plan their perfect vacations is always my goal, and I truly appreciate you sharing my name with your friends and family. I’d love to assist with any future travel plans whenever you’re ready! ??"
✓ I would recommend this agent to my family and friends.
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Mexican Getaway
Reviewed By HughSandy - Welland, Ontario | Traveled to Mexico
We were looking for an all inclusive weeks away in early spring and reached out to Lisa 8 months before with a scenario, a budget and specifications. Within 2 days she gave us multiple options and after looking them over and doing a little research on each one we selected one that worked best for us. The trip ended up being exactly what we needed, good weather , nice surroundings, good food options and relaxed setting when we wanted it but access to different resorts with different vibes whenever we chose . Whole experience was pretty seamless with good communication throughout and a detailed itinerary before leaving. Even communicated with us in short order while our of the country herself. We have recommended Lisa to several people and have had a couple of them book with her already. Will definitely use her services again when we need extra help with travel plans.
Lisa Dunne responded
"Thank you so much for your thoughtful review and for trusting me with your vacation plans! I’m so happy to hear that your trip was exactly what you needed and that the resort provided the perfect balance of relaxation and variety. It was a pleasure working with you to find the right fit, and I truly appreciate your recommendations—it means so much! I look forward to helping you plan your next getaway whenever you’re ready. ??"
✓ I would recommend this agent to my family and friends.
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Easy and stress free
Reviewed By Steve Kolodziej - Dunnville | Traveled to Dominican Republic | Caribbean
This was our second time using Lisa and just like last year it was so easy and stress free dealing with her. She explains everything thoroughly and is very responsive. I would recommend Lisa to anyone looking to travel.
Lisa Dunne responded
"Thank you so much for your kind words and for trusting me with your travel plans again! It means the world to me that you had another stress-free experience. I always strive to make the planning process as smooth and enjoyable as possible, and I truly appreciate your recommendation. I can’t wait to help you with your next adventure! "
✓ I would recommend this agent to my family and friends.
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Vancover
Reviewed By Active family fun - Vancover, BC | Traveled to Vancouver | British Columbia | Canada
Discovering the West Coast of Canada was a wonderful experience that I hope everyone gets a chance to do one day. We aren't really a "relax on the beach for a week " kind of family so hiking the Coastal Mountains, exploring the beaches , riding the Sea to Sky Gondola, taking a road trip to Whistler on the Sea to Sky Highway and stopping at the provincial parks along the way, and traversing many suspension bridges was right up our alley. Lisa helped get an early flight home for one in our party due to a scheduling error on our part. Lisa was very helpful every step of the way.
Lisa Dunne responded
"Thank you so much for your kind words! I’m thrilled to hear that your West Coast adventure was everything you hoped for and more. It sounds like you had an incredible time. I’m glad I could assist in adjusting your travel plans when needed—ensuring a smooth and enjoyable trip is always my priority. If you ever need help planning another adventure, whether it’s another scenic exploration or something completely different, I’d love to assist. Wishing you many more amazing travel experiences ahead!"
✓ I would recommend this agent to my family and friends.
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100% recommend
Reviewed By Dwatt - Grimsby, On | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Lisa was fantastic to work with. She found us options within our budget and made the whole process seamless. Her reply time was incredible and she was super easy to work with. She checked in with us part way though the vacation and there was a thank you card waiting for us when we got home.
Have worked with other agents that were chaotic and unorganized. Lisa was completely the opposite. I appreciate it being made so simple for me as traveling is stressful enough. Thanks again. Will definitely use Lisa again.
Lisa Dunne responded
"Thanks so much for your review. Providing my clients with exceptional service, and making their travel as less stressful as possible are my main goals and I am so pleased that you were happy with my services. I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Awesome service
Reviewed By Dunnville - Varadero | Traveled to Cuba | Caribbean
Awesome service & very attentive to our needs & issues.
Very helpful & made sure we had all the documents we needed.
Lisa Dunne responded
"Thank you for your review. Happy that my services met your expectations and hope to work with you again."
✓ I would recommend this agent to my family and friends.
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Fantastic service! Highly recommend!
Reviewed By Frenchie - Dunnville, ON | Traveled to Bahamas | Caribbean
We recently used Lisa to coordinate our trip. From the very beginning Lisa was very attentive and professional. Although we knew where we were going and staying she had made the booking process seamless and stress-free. We always booked online through travel sites but with all the airline issues lately, we decided to use Lisa. She will be our go to from now on.
Lisa Dunne responded
"Thanks so much for your feedback. I love that you knew where you wanted to go and had done your own research as well. Of course, I am always here to help with suggested if needed but that wasn't needed this time. Looking forward to being your "go to" and working with you again :) "
✓ I would recommend this agent to my family and friends.
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Great Trip!
Reviewed By Mexico Trip 2025 - Ajax, ON | Traveled to Riviera Maya | Quintana Roo | Mexico
We asked for a smaller resort with a great beach.
Lisa delivered!
Lisa Dunne responded
"Thank you for your review. I am happy that I was able to check off the boxes in what you were looking for in a resort and hope you had a fabulous time. I hope to be able to work with you again for your next vacation! "
✓ I would recommend this agent to my family and friends.
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Wonderful Belated 50th Anniversary trip
Reviewed By Philjo - Millbrook Ontario | Traveled to Cancun | Quintana Roo | Mexico
Lisa helped us booked a trip food for our 50th Anniversary. We had not travelled for awhile due to immune issues with my (wife). Original booking was cancelled at the last minute. Lisa helped us booked again with Air Canada this time and it was a wonderful trip! Thanks so much Lisa. Lisa was patient and thorough. We will use her again for sure.
Lisa Dunne responded
"Thank you for your feedback, and Happy belated Anniversary, what a milestone! "
✓ I would recommend this agent to my family and friends.
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50th Anniversary celebration
Reviewed By Philjo - Millbrook Ontario | Traveled to Cancun | Quintana Roo | Mexico
see our email to you Lisa
Lisa Dunne responded
"Thank you for your resort review by email. Happy you had a great Anniversary celebration and hope to work with you again. "
✓ I would recommend this agent to my family and friends.
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Sandos Playacar
Reviewed By KaylaP - Mono | Traveled to Mexico | Mexico
Lisa found a trip within our budget and answered any and all of our questions/ eased any fears we had in a very quick manner. She was very helpful and pleasant to deal with.
Lisa Dunne responded
"Happy to hear you had a great time and that I was able to help. Looking forward to getting started on next years vacation with you all! "
✓ I would recommend this agent to my family and friends.
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We had the best time
Reviewed By CouPil - playa del Carmen | Traveled to Mexico
Lisa was amazing from start to finish. She was always available to answer my questions , and there were a lot and she was so reassuring . Our flight ended up being cancelled while we were away and she notified us before the airline sent notification and guided us through the process of getting in touch with the airline . We would definitely use Lisa again. We had such an incredible trip
Lisa Dunne responded
"I am so glad you had such a great time. I know how nervous you were after reading some undesirable things online and I am glad that I was able to get further information on the situation and guide you the best I could. I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
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Amazing
Reviewed By JUS/MIR - Smithville | Traveled to Ontario | Canada
Great customer service! We had a few flight issues and Lisa was all over it!
Thanks Lisa for a great trip!
Lisa Dunne responded
"Thank you for your review. I am sorry you had to deal with so many headaches and hope that next time will be a smoother and more enjoyable experience. "
✓ I would recommend this agent to my family and friends.
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100% Best Vacation Ever!!!!
Reviewed By SherBear - Dunnville Ontario | Traveled to St. Maarten | St. Martin | Caribbean
This was our first tropical vacation since 2019. We are so thankful we used a Mrs. Lisa Dunne for this trip. She was always just a phone call or message away to answer any question or inquiry we had before, during and after our trip. She found this trip for us. This one was not even on our radar. I cannot say enough good things about our experience using Treasured Moments and especially having Lisa handle our needs. Would 100% recommend them both for any trips and travel plans. We will use them both again for our travel plans. Choose them both, you will not be disappointed. If you’re like us and it’s been a while since you’ve travelled…rest assured this will be a smooth experience. Airlines are another story but that has nothing to do with Treasured Moments and/or Lisa.
Lisa Dunne responded
"Thank you for kind words! I am happy I was able to provide a great experience for you and help make you feel more comfortable traveling again. I look forward to working with you again for your next trip!"
✓ I would recommend this agent to my family and friends.
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2 family’s, endless fun
Reviewed By BottingJ - ON | Traveled to Dominican Republic | Caribbean
We’ve just returned from a wonderful week away. We were two families of 4, travelling with our kids to the Caribbean for the first time. Lisa was so helpful during every step of trip planning. She heard all of our wants and needs helped us narrow the search, secure the best deal possible, and ensured we had everything we needed to have the best travel experience.
We are already dreaming of our next vacation!
Thanks Lisa
Lisa Dunne responded
"Thanks so much for this wonderful feedback. I am happy that I met the mark with finding both of you a great place to make memories and I look forward that next vacation you are dreaming of! "
✓ I would recommend this agent to my family and friends.
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Amazing Experience!!
Reviewed By Sarah - Kingston, On | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa provided great options for our trip taking into consideration our long list of requests! She was prompt to provide different rooming options and flight options for us to compare. She was fantastic support when dealing with severe food allergies ensure dietary measures would be met site.
Lisa Dunne responded
"Thank you for your review and feedback. I am happy that the resort did well with the severe food allergies and that I able to help find a resort that would meet your needs. Looking forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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Cancun Trip
Reviewed By Bea - Dunnville | Traveled to Mexico
Lisa is very knowledgeable and was a great help planning our trip to Mexico. She answered all our questions and was very responsive.
Thanks again Lisa!
Lisa Dunne responded
"Welcome Home! Thank you for your feedback. Happy to have been able to help. "
✓ I would recommend this agent to my family and friends.
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Great Vacation
Reviewed By Jeremy C - On | Traveled to Grenada | Caribbean
Had a wonderful time at this beautiful resort
Lisa Dunne responded
"Happy to hear you had a great vacation. Looking forward to helping you with the next one! "
✓ I would recommend this agent to my family and friends.
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We needed the warmth of the sun
Reviewed By Marina - Dunnville | Traveled to Punta Cana | Dominican Republic | Caribbean
We contacted Lisa after reading some excellent reviews about her travel agent experience. She did not disappoint. We were pretty flexible on where we wanted to go but had a specific budget & timeline in which she adhered to without a problem. She immediately sent us a few places to look into along with advice to check out reviews from other Canadian based travelers. We asked for a couple more suggestions before making our final decision. After that, Lisa promptly sent all info & documents required & now all we had to do was our countdown to departure. Upon arriving at our destination within minutes we had a sweet note from Lisa wishing us a happy vacation. We would 100% book with Lisa again.
Lisa Dunne responded
"Thank you so much for this! I am so happy that you had a great time and were happy with the service I provided you. Looking forward to working with you again."
✓ I would recommend this agent to my family and friends.
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Disney Magical Vacation
Reviewed By Susan - Toronto | Traveled to Disneyland | California | USA
Thank you - Lisa! We had a truly memorable trip. The kids enjoyed Disney World so much. Everything went smoothly, Lisa is detail-oriented, she made notes to small things when booking Disney resort for our family, so we got to stay in the high level that we wanted.
Lisa Dunne responded
"Thank you for your feedback. I am glad your family had a wonderful time at Disney and that I was able to assist. Looking forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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Wonder of the Seas Cruise
Reviewed By Lisa M. - Dunnville, ON | Traveled to Bahamas | Caribbean
Lisa helped us book a cruise for a family of 4. A little hiccup with the one balcony room booking but not in Lisa's control. Cruise was great aside from a small trip to the medical center and Lisa helped us through that remotely when I was having trouble getting in touch with our travel insurance company. Overall, it was a wonderful trip, great ship and we had awesome weather!
Lisa Dunne responded
"Thank you for taking the time to review your Cruise and my services. I am glad that I was able to assist when you needed it the most. You made a great choice when making the decision to purchase Emergency Medical Insurance which is so important. I hope to work with you again."
✓ I would recommend this agent to my family and friends.
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A “no worries” get away holiday
Reviewed By Rosemary R - Markdale | Traveled to Mexico
Lisa was great from the initial search for our get away to the return trip home. I would/and have recommended her to any of my friends and family.
Lisa Dunne responded
"I appreciate your feedback and your referrals. They truly mean a lot.
Looking forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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Finally found a great travel agent!
Reviewed By Jessica - Port Hope, Ontario | Traveled to Cancun | Quintana Roo | Mexico
I had an amazing experience working with Lisa! From start to finish, the booking process was seamless and incredibly organized. She provided me with a user-friendly itinerary app that kept everything in one place and made planning so much easier. What stood out most was how she truly listened to my needs and budget, tailoring every detail to ensure I got the perfect vacation. I was also impressed by her prompt responses to emails and texts—everything was handled quickly and efficiently. She landed me an incredible resort at a price that was even better than I had hoped for. I couldn’t have asked for a smoother or more enjoyable booking experience!
Lisa Dunne responded
"Thank you so much for your feedback. Listening to my clients and truly planning a vacation for them that meets both their travel style and needs is very important to me and I am glad that you not only had a wonderful time but that you also found value in the processes I have in place in order to help make your experience an easier one. I hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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Sun, Sand, and Friends!
Reviewed By Justin K - Dunnville, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
Where do I start!
We have booked both online and through other travel agents in the past, and before we were fortunate enough to work with Lisa, we just assumed our past experiences both bad and ok, were just the norm.
Along came Lisa, who from the very first chat diligently went to work to not only identify what we were looking for, but to make sure she was catering suggestions and answering every little question in detail!
When booking as a group of friends, there is constant differences in opinion, challenges in getting everyone on the same page, and questions galore!
Lisa was so easy to work with and patient with us to make sure she wasn’t just trying to rush us into a choice and move onto the next one!
And that was just the prep, once we made the decision, the follow up communication was as fantastic as the booking process! She was quick to get us confirmations, documents, and keep us well informed on what to expect, not only leading up to the trip, but while onsite and aft
Lisa Dunne responded
"Thank you so much for your review. I know you were hesitant to work with a Travel Agent again and I am happy that I was able to restore your faith in using one and very much look forward to working with you all again soon! "
✓ I would recommend this agent to my family and friends.
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Punta Cana Girlz Trip 2025
Reviewed By Deb KS - Punta Cana | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa was helpful, especially because many of the required documents are now web based, and new to us.
Resort was beautiful. Trip was wonderful!
Lisa Dunne responded
"Thank you for your feedback Deb. The world of travel has changed alot over the past couple of year with new electronic entry requirements for many destinations and I am happy that I was able to help make the process a smoother one for you. I hope to work with you all again! "
✓ I would recommend this agent to my family and friends.
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Occidental xcaret
Reviewed By Amber - Onatrio | Traveled to Playa Del Carmen | Quintana Roo | Mexico
Great experience! Great travel agent! Understands everything we ask and always glad to help us. Made sure we had everything when she gave us an itinerary.
Lisa Dunne responded
"Thank you for your feedback. I am happy I was able to help! "
✓ I would recommend this agent to my family and friends.
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Lisa to the rescue
Reviewed By RH - Punta Cana | Traveled to Dominican Republic | Caribbean
Lisa was referred to us by a friend and helped greatly in finding a place to visit for a large extended family vacation. When troubles arose for our family, who unfortunately were unable to attend the trip at the last minute, she managed them swiftly and with great success. She's very knowledgeable and helpful.
Lisa Dunne responded
"Thank you for your feedback. I am sorry that your vacation wasn't what it was meant to be, but hopefully, before too long, you will be able to have a do-over, and I hope to be able to help again with a more successful outcome. "
✓ I would recommend this agent to my family and friends.
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Sensational Services!
Reviewed By JRR - Hamilton ON | Traveled to Tulum | Mexico | Mexico
I recently had the pleasure of working with Lisa for a vacation, and I can't recommend her services highly enough!
From the very beginning, the communication was exceptional. Lisa took the time to understand our preferences, budget, and travel style, which made the planning process feel personalized. She provided several options for accommodations and activities, all tailored to our interests, which made it easy for us to make decisions.
The itinerary she crafted was well-organized and included valuable tips and recommendations that we wouldn’t have discovered on our own.
Overall, Lisa made our travel experience enjoyable and hassle-free. If you're looking for a travel agent who is knowledgeable, responsive, and genuinely cares about their clients, look no further! I will definitely be using their services for our future adventures.
Lisa Dunne responded
"Thank you so much for your amazing review! I truly appreciate your thoughts on my processes and how much you appreciate them. I love planning travel, and I love it even more when I can make someone's vacation planning and booking as easy of a process as possible. I look forward to helping you with the next one! "
✓ I would recommend this agent to my family and friends.
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Fun time!
Reviewed By KL - Wellandport | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa was very attentive and helpful. She provided regular checkins and answered all of our many questions. Thank you Lisa
Lisa Dunne responded
"You are very welcome. I appreciate your feedback and look forward to helping you plan the next vacation. "
✓ I would recommend this agent to my family and friends.
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Our First All Inclusive Vacation!
Reviewed By JRR - Hamilton, ON | Traveled to Tulum | Mexico | Mexico
Thank you Lisa for all your help in booking this trip!
Lisa made the process so quick, smooth and easy. She was ready to respond to any questions via email or phone call.
Our experience was so amazing my husband and I are already trying to figure out where we would like to go in 2026 and I’ll et Lisa know as soon as possible!
Lisa Dunne responded
"This is wonderful to hear! Traveling for the very 1st time can seem daunting and I do try my best to make the process as clear and easy as possible. Looking forward to see where your travels will take you next! "
✓ I would recommend this agent to my family and friends.
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Cuba 2025
Reviewed By Bhenley - Dunnville Ontario | Traveled to Cayo Santa Maria | Cuba | Caribbean
Lisa was amazing to deal with and highly recommend her to anyone looking to travel. Makes the entire process stress free and so smooth. Will be using her for our family trips.
Lisa Dunne responded
"Thank you! I am looking forward to helping make things easy and stress-free again! "
✓ I would recommend this agent to my family and friends.
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Amazing Mexican trip
Reviewed By Lyl Traveler - Cancun | Traveled to Mexico
Lisa was great to work with, friendly, professional, knowledgeable and always available to answer any questions we had ( and there were many)!
We had to cancel our booked trip and reschedule and Lisa got everything done very quickly.
Lisa was on top of all the important dates and items we needed to check off to ensure we had the best vacation.
Highly recommend Lisa to help book the vacation of your dreams!
Lisa Dunne responded
"I am happy to hear that your family vacation was great and that you were happy with the service I provided. Looking forward to working with you again."
✓ I would recommend this agent to my family and friends.
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Great Christmas trip!
Reviewed By Gongshow - Burlington, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa went above and beyond with finding an all inclusive resort for my family. She factored in the ages of my children, budget and what activities we wanted to do. The electronic itinerary Lisa sent before the trip was immensely detailed and something I appreciated and relied on.
Lisa Dunne responded
"Thank you for your feedback. I am so pleased that you had a wonderful vacation with your kids and that the resort was a great fit. I hope to work with you again! "
✓ I would recommend this agent to my family and friends.
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Such a fun trip with my kids!
Reviewed By VacayMama - Ontario | Traveled to Mexico
Lisa was amazing to work with. She helped me plan my first ever all inclusive holiday with my kids. She was always prompt to reply and never made me feel bad for asking questions. She was able to find us the perfect place for our first family holiday and was so helpful throughout the planning process and even while on the trip.
Lisa Dunne responded
"Thank you for your kind words. It was a pleasure working with you and I am so happy to hear that the resort was a great place for your first ever all inclusive vacation. I look forward to helping you again! "
✓ I would recommend this agent to my family and friends.
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Helpful. Thank you!
Reviewed By SL - Guelph, ON | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa made herself available to me and my sister by phone at various times of day to quickly organize an apl inclusive for 9 people. We ended up with a lovely vacation that worked for the young kids, the adults and the grandma. Thank you!
Lisa Dunne responded
"Thank you for your feedback. I am happy that I was able to help you plan and book a memorable vacation for your extended family and am happy that you all had a wonderful time. I hope to work with you all again! "
✓ I would recommend this agent to my family and friends.
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She made everything easy
Reviewed By HHossfeld - Waterloo, ON | Traveled to Costa Rica | Central America
Lisa quickly assessed our travel style and came up with four different options that were all so well-suited to us that it was hard to choose. Her knowledge and professionalism were so much appreciated; she provided great advice and recommendations, and everything was managed efficiently and effectively. We'll call Lisa again the next time we want to take a trip.
Lisa Dunne responded
"Thank you for your feedback. I am happy to hear that the options I presented you were all very much geared to what you were wanting from your trip. I am sorry to hear about the weather you encountered while in Costa Rica, but I hope that you had a great time despite that. I look forward to working with you again. "
✓ I would recommend this agent to my family and friends.
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1st All inclusive vacation!
Reviewed By TL - Wainfleet | Traveled to Montego Bay | Jamaica | Caribbean
My husband and I recently booked an all inclusive vacation through Lisa and from start to finish the whole process was easy and stress free. Lisa is very knowledgeable and professional in every way. We had a hiccup in our plans and had to change our travel dates pretty last minute and thankfully we were offered option flex so we were able to change our dates no problem. Lisa took care of everything for us and provided us with all the information we needed. She was super patient with us when we were being indecisive and gave us plenty of options to choose from when picking the resort. Overall I would highly recommend booking your next vacation with Lisa, as I know we will surely be in touch with her for our next trip! Thanks again Lisa for all your hard work and help, you were absolutely wonderful!
Lisa Dunne responded
"Thank you so much for your positive feedback. I try hard to ensure that first-time travelers feel comfortable and understand the process. I am looking forward to helping you find your next vacation destination! "
✓ I would recommend this agent to my family and friends.
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Amazing first trip experience
Reviewed By Jordo905 - Stoney Creek, Hamilton, Ontario. | Traveled to Cancun | Quintana Roo | Mexico
We booked an all inclusive trip to Cancun with Lisa. This was our first family trip and we were a little nervous booking it all. Lisa made this whole experience so easy and made sure we were comfortable. She provided us with amazing travel tips and extended a helping hand through it all. We will definitely be using her again in the near future.
Lisa Dunne responded
"I am so happy that you found things to be easy and stressfree, that's so important when traveling for the first time. I look forward to working with you again soon! "
✓ I would recommend this agent to my family and friends.
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Catalonia Resort was very relaxing
Reviewed By Paul D - Smithville, ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa is extremely easy to work with. Definitely going to continue to use Lisa with our future vacations
Lisa Dunne responded
"Thank you, Paul. It's always a pleasure working with you too! "
✓ I would recommend this agent to my family and friends.
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Punta Cana 2024
Reviewed By Dave - Oakville, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa is a very efficient and knowledgeable travel agent. I would highly recommend her to anyone looking for travel tips. Lisa made sure we had everything we needed, and made our travel experience a breeze!
Lisa Dunne responded
"Your family is a pleasure to work with and I look forward to helping you with the next vacation. Thank you for your kind words! "
✓ I would recommend this agent to my family and friends.
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Certifications & Awards
Celebrity Learning Certification
AMResorts Master Agent
TRACKS (Rocky Mountaineer Specialist)
Royal Caribbean University - Master of Adventure
Princess Commodore Certified
NCL University - Associate Degree
NCL University - Bachelor's Degree
ACTA CTC Certification
Nexion Canada Rising Star Winner 2024
Antigua Black Pineapple Award Winner 2024
Circle of Excellence Winner 2025
Certified Autism Travel Professional IBCCES
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Dominican Republic, Caribbean
Booked It 50 Times
Been There 2 Times
Everything was great food, people,entertainment no...
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San Juan, Puerto Rico, Caribbean
Booked It 9 Times
Been There 2 Times
She was very accommodating with what we wanted. Sh...
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Must Do:
El Yunique Rainforest, Old San Juan Fortress
Riviera Maya, Quintana Roo, Mexico
Booked It 50 Times
Been There 2 Times
Lisa is awesome travel agent that I have ever met....
Read more
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Saint Lucia, St. Kitts and Nevis, Caribbean
Booked It
Been There
She was very accommodating with what we wanted. Sh...
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Cancun, Quintana Roo, Mexico
Booked It 30 Times
Been There 2 Times
We had a truly great family vacation in Mexico wit...
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Costa Mujeres, Quintana Roo, Mexico
Booked It 30 Times
Been There
Lisa was absolutely amazing to work with while boo...
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Grenada, Caribbean
Booked It 3 Times
Been There
Every year my daughter and I save up for a trip th...
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Cozumel, Quintana Roo, Mexico
Been There
We had a truly great family vacation in Mexico wit...
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Canary Islands, Africa
Been There
Lisa was amazing to work with which made booking o...
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Gran Canaria, Canary Islands, Africa
Been There
Lisa helped us booked a trip food for our 50th Ann...
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Canada
Booked It 20 Times
Been There
I had asked Lisa to put together a custom trip out...
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Fredericton, New Brunswick, Canada
Been There
I had asked Lisa to put together a custom trip out...
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Moncton, New Brunswick, Canada
Been There
I had asked Lisa to put together a custom trip out...
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Prince Edward Island, Canada
Been There 5 Times
I had asked Lisa to put together a custom trip out...
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Must Do:
Cavendish
Charlottetown, Prince Edward Island, Canada
Been There 5 Times
I had asked Lisa to put together a custom trip out...
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Caribbean
Booked It 100 Times
Been There 10 Times
She was very accommodating with what we wanted. Sh...
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Antigua, Antigua & Barbuda, Caribbean
Booked It 34 Times
Been There 3 Times
Working with Lisa is very easy. We provide her w...
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Barbados, Caribbean
Booked It
Been There
She was very accommodating with what we wanted. Sh...
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Cuba, Caribbean
Booked It 15 Times
We were thrilled to hear about Lisa through a fami...
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Dominica, Caribbean
Been There
She was very accommodating with what we wanted. Sh...
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Montego Bay, Jamaica, Caribbean
Booked It 30 Times
Been There 2 Times
this is my first time working with Lisa and she wi...
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Negril, Jamaica, Caribbean
Booked It 30 Times
Been There
It was the best experience I have ever had. It was...
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Must Do:
Ricks Cafe, 7 Mile Beach
Princess Cays, Princess Cays, Caribbean
Booked It 20 Times
Been There
She was very accommodating with what we wanted. Sh...
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St. Kitts and Nevis, Caribbean
Been There
She was very accommodating with what we wanted. Sh...
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Grand Turk, Turks and Caicos Islands, Caribbean
Booked It 2 Times
Been There
She was very accommodating with what we wanted. Sh...
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Europe
Booked It 10 Times
Been There
Very Professional
Excellent service
Athens, Greece, Europe
Booked It 2 Times
Love love working with Lisa! Her response time is ...
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Santorini, Greece, Europe
Booked It
Love love working with Lisa! Her response time is ...
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Iceland, Europe
Booked It
Been There
Very Professional
Excellent service
Reykjavik, Iceland, Europe
Booked It
Been There
Very Professional
Excellent service
Ireland, Europe
Booked It 5 Times
Lisa was great to work with! Very professional an...
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Italy, Europe
Booked It 2 Times
Very Professional
Excellent service
Portugal, Europe
Booked It 10 Times
Very Professional
Excellent service
Isla Mujeres, Quintana Roo, Mexico
Been There
We had a truly great family vacation in Mexico wit...
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Playa Del Carmen, Quintana Roo, Mexico
Booked It 18 Times
Been There
Lisa made our dreams come true! We had the best f...
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Playa Mujeres, Quintana Roo, Mexico
Booked It 50 Times
Been There
We had a truly great family vacation in Mexico wit...
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Inside Passage, Alaska, USA
Booked It 8 Times
We have used Lisa on all our trips, from Europe to...
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Juneau, Alaska, USA
Booked It 9 Times
Been There
We have used Lisa on all our trips, from Europe to...
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Ketchikan, Alaska, USA
Booked It 10 Times
Been There
We have used Lisa on all our trips, from Europe to...
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Skagway, Alaska, USA
Booked It 10 Times
Been There
We have used Lisa on all our trips, from Europe to...
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Fort Lauderdale, Florida, USA
Booked It 2 Times
Been There 2 Times
Lisa was so attentive and so great when we planned...
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Hollywood, Florida, USA
Been There
Lisa was so attentive and so great when we planned...
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Miami, Florida, USA
Been There
Lisa was amazing to work with, I would highly reco...
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Orlando, Florida, USA
Booked It 6 Times
Lisa was so attentive and so great when we planned...
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Walt Disney World, Florida, USA
Booked It 5 Times
Lisa was so attentive and so great when we planned...
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