Arlene Richard
Chicago, IL Travel Agent
Arlene Richard
Chicago, IL Travel Agent· 17 Years of Experience
KHM/TravelAdventures 2 Travel Vacations & Cruises, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
111 reviews
99% Recommended
17 Years of Experience
5.0
(111)
99% Recommended
Excellent..professional, communicates immediately all changes, helpful information regarding the resort and what to bring with you, accurate itinerary. Read More >
About
Reviews
Certificates & Awards
Areas of expertise
Destinations:
Cancun, Dominican Republic, Europe, Jamaica, Walt Disney WorldInterests:
Cruises, Disney Vacations, Destination Weddings, Family Vacations, HoneymoonsSuppliers:
Funjet Vacations, Delta VacationsAbout Me
All Inclusive, Cruise and Group Travel Specialist
Yes!! We Know You Are Ready For A Vacation! Call
Hi! I have several years experience in the travel industry and I love to travel!! I have always enjoyed booking travel for my family and friends, so I decided to become a travel specialist to assist others with their travel needs.
I have an innate passion for helping others, which allows me to effortlessly take care of my clients with the best and highest level of customer service. I work hard to ensure that your vacation is a memorable and wonderful experience.
Whether you are looking to plan a cruise, destination wedding, family vacation, honeymoon, or tour, I am here to make your travel dreams come true. I love working with groups of any size!
My expertise is Cruises, River and World Cruises, Caribbean, International, Groups Travel, Weddings & Honeymoons.
I am told by my current clients that they are very happy that they booked with me because of my sincere approach to listening and making sure I understand their needs. I customize their vacation based on the information given and add suggestions to enhance their vacation experience!
My clients love that I accommodate all of the essential "little details" that they don't think about or care to think about. My reward in all of this is a satisfied client who then refers me to family and friends!
I look forward to serving you as your personal travel specialist!
Reviews
Certificates & Awards
Areas of expertise
Destinations:
Cancun, Dominican Republic, Europe, Jamaica, Walt Disney WorldInterests:
Cruises, Disney Vacations, Destination Weddings, Family Vacations, HoneymoonsSuppliers:
Funjet Vacations, Delta VacationsREVIEWS
Rating: 5.0
111 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 111 reviews
Yes, the trip was wonderful, the resort 5stars
Reviewed By Sam - Chicago, Illinois | Traveled to Mexico
Excellent..professional, communicates immediately all changes, helpful information regarding the resort and what to bring with you, accurate itinerary.
✓ I would recommend this agent to my family and friends.
21 of 34 people found this review helpful. Was this review helpful to you?YES|NO
COVID-19 Foiled Our Plans but Arlene is the Best!
Reviewed By Danielle - New York, NY | Traveled to Fort Lauderdale ~ Florida ~ USA
Arlene is an amazing agent! We planned our family cruise for July. She worked to get us the best deal and best perks. Unfortunately the COVID-19 crisis foiled our plans but she was able to get us a refund, called to ensure it was received and communicated the entire time. Amazing Customer Service!
✓ I would recommend this agent to my family and friends.
17 of 27 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Vacation!!
Reviewed By Sheri - Waldorf | Traveled to Jamaica ~ Caribbean
I have been booking vacations through Ms. Richard for 2 years and each time her customer service is exemplary! We can call her whenever any issues arise while on my trip. She's always courteous and responsive.
✓ I would recommend this agent to my family and friends.
22 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Family and friends getaway
Reviewed By n/a - Atlanta Ga | Traveled to Cancun ~ Quintana Roo ~ Mexico
Arlene is very professional yet personable, available to you at all times, listens to your problems and request, and follows through until it is resolved. very reliable enjoyed working with her.
✓ I would recommend this agent to my family and friends.
19 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Best 50th birthday trip!
Reviewed By Sheri - Waldorf, MD | Traveled to Negril ~ Jamaica ~ Caribbean
It was a pleasure working with Arlene. She was very hands on and always available when needed. What Really stood out was when were due to be home, she contacted me to see how the trip was.I informed her that our flight had been cancelled and that we had been put up in another resort for the night. Shocked to hear this, Arlene sprung into action and called the airline to see what was going on. She also checked us all in so we had one less thing to worry about! Her professionalism was top notch! Thanks Arlene for organizing an amazing vaction forme and my friends!!
✓ I would recommend this agent to my family and friends.
26 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Dirty 30 birthday trip
Reviewed By Sara - Chicago, IL | Traveled to Costa Rica ~ Central America
Arlene was nothing short of amazing. She worked so hard to make sure I had the birthday vacation of my dreams. She was always quick with her responses, provided detailed information and kept us on schedule with our payment plans. She also sent plenty of info on fun excursions she thought we would enjoy and sent us a list of necessary items to pack. She went above and beyond and definitely did more than most travel agents do. I can’t wait to book my next vacation with her. Thank you Arlene !!!
✓ I would recommend this agent to my family and friends.
28 of 52 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Trip Advisor
Reviewed By Smiley - Chicago | Traveled to
Arlene is a hands on travel agent. She is responsive and available to you night and day to make sure you receive the best bargain for your money!
✓ I would recommend this agent to my family and friends.
33 of 62 people found this review helpful. Was this review helpful to you?YES|NO
The most relaxing trip we have ever taken.
Reviewed By Carolyn - Palm Coast Fl | Traveled to Mexico
It is with a great deal of appreciation to have had Miss Arlene to plan our cruise, Thank you for performing all the tasks related to this service. Looking forward to you helping us to plan our next vacation thank you for the excellent service.
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Trip was cancelled due to the carina virus.
Reviewed By Cousin Brian - Indian Trail, North Carolina | Traveled to North Carolina ~ USA
Knowledgeable, courteous, professional and fun to work with.
✓ I would recommend this agent to my family and friends.
13 of 23 people found this review helpful. Was this review helpful to you?YES|NO
It was a huge encouragement for my life.
Reviewed By Sweet pea - Kildeer, I’ll | Traveled to Germany ~ Europe
I have never seen any agent who worked as hard and as successful as Arlene did. It was my first experience to take an overseas trip alone. I was very nervous and tensed up for being alone, but she gave me such a precise instruction each day and time to time. She intensively educated and cared about my unstable feelings to calm me down. Even though when I was out of country, she contacted me to give me detailed instructions. I felt as if I were traveling with her. I enjoyed so much when I met the group of people. Arlene encouraged and motivated me for the future trip. Thanks to my shepherd (Arlene) !!! She is an extraordinary remarkable
Guiding lady.
Guiding lady.
✓ I would recommend this agent to my family and friends.
16 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Good trip!!
Reviewed By Nette - Ellenwood Georgia | Traveled to Dominican Republic ~ Caribbean
Great job!!
✓ I would recommend this agent to my family and friends.
19 of 35 people found this review helpful. Was this review helpful to you?YES|NO
Another well organized trip by Arlene!
Reviewed By Joyce - Chicago, Il | Traveled to CocoCay ~ Bahamas ~ Caribbean
Arlene was professional and nice as usual. She is easy to talk to and she love helping others book a trip of a lifetime.
✓ I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
A Fantastic Trip Planned by a Fantastic Agent!
Reviewed By JP - KY | Traveled to Jamaica ~ Caribbean
Working with Arlene was amazing! She was super thorough. My group had several flight changes and she made sure everything was taken care of. In addition, she made sure we were aware of and prepared for all Covid-19 rules and guidelines for the country that we were flying to. And finally, the resort Arlene suggested was top notch! I highly recommend Arlene and will be using her for all future group travel!
Arlene Richard responded
"Thank you for my Awesome Review!! I appreciate YOU!!"
✓ I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO
The best trip
Reviewed By Savannah - Chicago il | Traveled to Walt Disney World ~ Florida ~ USA
A very memorable experience
Arlene Richard responded
"Thank you for taking the time to give me a review!
Arlene Richard Your Personal Travel Specialist "
✓ I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
This was my first trip and no problems
Reviewed By Michael - Crown Point | Traveled to Las Vegas ~ Nevada ~ USA
Arlene was very professional went above and beyond when the flight changed.
✓ I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
My firat all inclusive Trip
Reviewed By Jeffery - Decatur, Georgia | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Her was very organized.
✓ I would recommend this agent to my family and friends.
17 of 32 people found this review helpful. Was this review helpful to you?YES|NO
The cruise was great thanks to Arlene Richard.....
Reviewed By Fann - Joliet,IL | Traveled to
Arlene did an awesome job helping us with Hotel,airline and cruise reservation. THANK YOU!!!!
✓ I would recommend this agent to my family and friends.
33 of 64 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime
Reviewed By Mekabrian - Jacksonville, Arkansas | Traveled to Hawaii | USA
Amazing hotel- glad it was apart of our package. We avoided resort fees. No problems flying with American Airlines
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A trip I’ll never forget! Truly the best!
Reviewed By Jillian & Tyrone - New Castle, PA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Arlene was so helpful in helping us plan our honeymoon! She helped us find a beautiful resort with everything we hoped to get while visiting Cancun! The staff was amazing, the resort was extremely clean, the entertainment was everything we wanted and hoped for, the food was great, and the views were breathtaking! Arlene was very thorough and helpful in explaining the details of the trip, she was very easy to get in contact with, and she was very patient with us as we narrowed down our choices for the honeymoon. I highly recommend Arlene to anyone looking to travel.. 11/10 service! Thank you Arlene!
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Memories
Reviewed By Island Girl - Saint Joseph, MI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I enjoyed working with Ms. Arlene. She was very responsive and connected with our resort staff to ensure a successful and memorable experience.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Mediterranean, Istanbul Turkey.
Reviewed By Carolyn - Palm Coast Florida | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Arlene is a very pleasant person to speak with ,Arlene is very professional. Very thorough,Her compassion for others is outstanding.
✓ I would recommend this agent to my family and friends.
4 of 7 people found this review helpful. Was this review helpful to you?YES|NO
The best trip
Reviewed By Kia - Chicago | Traveled to Bahamas ~ Caribbean
I had the best experience on my cruise Arlene did an awesome job booking my trip
✓ I would recommend this agent to my family and friends.
15 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Wife 50th year birthday present
Reviewed By Happy Husband - Chicago, Il | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Very helpful, answer all questions, gave great services, her follow up was superb, she was thoughtful and made sure we had everything we need for a great trip!
Arlene Richard responded
"Thank you for you review. I look forward to assisting you with your next vacation!"
✓ I would recommend this agent to my family and friends.
24 of 47 people found this review helpful. Was this review helpful to you?YES|NO
She was very helpful and patient
Reviewed By Rachelle T - Plano, TX | Traveled to
Arlene was very helpful in planning my trip. She was available and very knowledgeable on all subjects.
✓ I would recommend this agent to my family and friends.
27 of 53 people found this review helpful. Was this review helpful to you?YES|NO
AWESOME TRIP 100%
Reviewed By Great - Montego Bay, Jamaica | Traveled to Jamaica | Caribbean
Arlene was very professional and enthusiastic! Thank you for everything!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Highly Recommended!!!
Reviewed By Khep - IL | Traveled to Mexico
I had a five-star experience, and I'd like to give a shout-out to Arlene for making the process seamless. My girls and I booked a trip to Mexico for our HS reunion, and we had an amazing time. It was all-inclusive, and a time was had. Thank you, Arlene, for your professionalism and willingness to go the extra mile.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip
Reviewed By Traveljunkie - Holly Springs, NC | Traveled to Curacao | Netherlands Antilles | Caribbean
As always, Arlene put together an amazing vacation for my family.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
ABOVE AND BEYOND!!!
Reviewed By TREASURE - Chicago, Illinois | Traveled to Cancun | Quintana Roo | Mexico
Ms. Arlene always goes above and beyond when searching for the best vacation packages. She has not failed me yet. I’ve been booking my out of the country vacation packages with her for many years now. I’ve definitely recommended her to other family, friends and associates who have booked with her quite a few times as well. She will handle all your needs and questions. She will be there to assist you during planning, during your trip and check on you after your vacation as well. She is here to accommodate you to the best of her ability and definitely gets the job completed from start to finish.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An amazing trip!
Reviewed By Lady K - Chicago, IL | Traveled to Dominican Republic | Caribbean
Took My family to the Dominican Republic and we had a great time! Arlene handled everything from beginning to end and made sure to check on Us periodically. I couldn't have been more satisfied with the hotel resort she suggested for Us. Overall an AMAZING EXPERIENCE!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome experience
Reviewed By Zariel - Chicago | Traveled to Jamaica | Caribbean
I had a really good time at the resort she recommended. The food was good, there was activities present …staffing were nice. Overall experience 10/10. I would go back to this resort, it was really clean, beautiful and cold. I loved it.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Aruba Dubai Mexico Bahamas Disney world
Reviewed By Nae Nae - Chicago Illinois | Traveled to Aruba | Netherlands Antilles | Caribbean
All the trips she have assisted me with as been amazing and very nice she’s always trying to find the perfect place to go and give so much information and give you options to choose from.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The greatest trip ever
Reviewed By Gwen - Montego Bay | Traveled to Jamaica | Caribbean
Everything was great.we enjoy working with Arlene while planning our vacation. From the up-dates,follow-up reminder and other information about the vacation were very helpfully.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip!
Reviewed By Lovestotravel2024 - Raleigh, NC | Traveled to Antigua & Barbuda | Caribbean
Arlene had everything set up perfect for me. She did all the work and I relaxed without having to lift a finger. The resort was amazing and I cannot wait to plan my next trip with Arlene.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
We booked 3 to 4 vacations with Miss Arlene .
Reviewed By Lasonjor Richard - Little Rock Arkansas | Traveled to North America
Miss Arlene is a very good travel agent. Very detailed and keep your best interest at heart things you like things you dislike even all the way down to your allergies playing reservations she’s the best
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One Unforgettable Birthday Trip!
Reviewed By Lady - Chicago, IL | Traveled to Aruba ~ Caribbean
Arlene is a great agent to work with! She goes the extra mile to provide you with all the information needed to decide a destination and how to get the best out of each experience. She is very kind and professional and will make her self available for any questions or concerns during and before you travel.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever
Reviewed By Nae Nae - Chicago Illinois | Traveled to Dubai ~ United Arab Emirates ~ Middle East
Amazing
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great time with friends
Reviewed By Koko - Taylor, Michigan | Traveled to Turks and Caicos Islands ~ Caribbean
Payments were processed right away. Very helpful.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Yes
Reviewed By Wes - IL | Traveled to Labadee ~ Haiti ~ Caribbean
Good
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First Trip Together
Reviewed By Sweet G - Monee, Illinois | Traveled to Labadee ~ Haiti ~ Caribbean
AWESOME
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First Trip Together
Reviewed By Sweet G - Monee, Illinois | Traveled to Labadee ~ Haiti ~ Caribbean
AWESOME!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The Greek Isles.
Reviewed By Traveling the world - Palm Coast Florida | Traveled to Dominican Republic ~ Caribbean
Arlene is a very pleasant person, very professional, very detail always willing to please her customers, I appreciate Arlene. She is a great travel agent.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family Alaskan cruise
Reviewed By Derrick/Glenda review - Lansing | Traveled to Alaska ~ USA
She always provides the best service and gets answers to any questions with the utmost speed.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The Best Family Vacation Ever!!
Reviewed By MRich - Little Rock, AR | Traveled to Montego Bay ~ Jamaica ~ Caribbean
She was so thorough and patient as we coordinated travel for 10 people.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Everything was perfect
Reviewed By Bre - Little Rock Arkansas | Traveled to Jamaica ~ Caribbean
Working with Arlene was a wonderful experience. Everything turn out perfectly she was a good help to me and my family
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Service!
Reviewed By Jay B. - North Carolina | Traveled to Jamaica ~ Caribbean
Arlene is very personable and prompt! She is committed to finding you the best price and experience(s) for your trip. She made my entire booking process go so smooth! The resort she found was amazing and the flight was very convenient. Would definitely use her for future trips!
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Destination
Reviewed By The Browns - Chicago, il | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Arlene was very professional and communicated throughout the entire process. Arlene is definitely someone I would recommend for your travel needs!
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wow! What a trip!
Reviewed By KC - Dallas, TX | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Arlene was a pleasure to work with. She made sure we understood all aspects of the trip and what was needed before leaving and when we arrived. She was always accessible and helpful. Securing my travel for this vacation definitely was made easier by working with Arlene. Thank you!
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Look no further for help with Caribbean Cruises
Reviewed By rwd - Chicago, IL | Traveled to Caribbean
We reached out to Arlene for help planning a Caribbean cruise and found Arlene to be very knowledgeable and easy to work with.
Arlene Richard responded
"Thank you ! I appreciate your favorable review!!
Arlene Richard"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
14 days to the Caribbean Isalands
Reviewed By Sapphire - Channahon, IL | Traveled to Caribbean
Arlene is an awesome travel agent.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best travel expert for your needs
Reviewed By Nikki H - Chicago IL | Traveled to New London ~ Connecticut ~ USA
Very pleasant to work with excellent follow up and looks out for client’s first to find best possible deal for my budget
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Great time!!!
Reviewed By Jacquelyn - CHICAGO | Traveled to Jamaica ~ Caribbean
Excellent agent!!!!! Great time!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Royal Caribbean 2021
Reviewed By Tash417 - Tinley Park, Illinois | Traveled to Bimini Islands ~ Bahamas ~ Caribbean
Arlene was very patient and a pleasure to work with. I would definitely use her in my future travels.
Arlene Richard responded
"Thank you for taking the time to give me a review! I look forward to assisting with future travel plans! Arlene"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Very knowledgeable about details of flying/sailing
Reviewed By Esterr - Illinois | Traveled to
Helpful, friendly, Very likable. Able to advise about possible expectations/concerns. She went above expectations with responses to my questions as I hadn't travelled by ship in a few years. I would definitely use this agent again.
✓ I would recommend this agent to my family and friends.
30 of 60 people found this review helpful. Was this review helpful to you?YES|NO
Rejuvenated!
Reviewed By India M. - DFW, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
I have worked with Arlene for years. Whenever I call, she is ready and willing to help me find the perfect vacation. Thank you for always being so diligent and detailed.
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Great Travel Agent!
Reviewed By Marcus - Chicago, IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Arlene is very responsive and on time. She is extremely knowledgeable and made sure that we had the best planned vacation. We will definitely be booking with her again.
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
One of the best so far
Reviewed By CH - Chicago,IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Communication with Arlene was great. She always kept me in the loop with whatever was going on with our trip. She’s a nice agent.
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best cruises ever!
Reviewed By Glenda & Derri k - Lansing Illinois | Traveled to Caribbean
We have been clients for many years and Arlene has always gone above and beyond to make sure our vacations were what we wanted them to be. She always gets answers to our questions in a timely manner.
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
wonderful trip
Reviewed By sapphire - Channahon | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
5
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Singing our Praises-A wonderful experience!
Reviewed By Ashley S. - Chicago, Illinois | Traveled to Cancun ~ Quintana Roo ~ Mexico
Miss Arlene was a joy to work with! So very nice but also realistic. She wastes no time in finding the perfect vacation for your needs and provides prompt responses to all inquiries or concerns. I enjoyed having her assist us with our big day and was honored that she attended the ceremony to witness our union! 10/10! I will always go to Arlene for our travel needs! Thank you so much :)
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
A stress free vacation!
Reviewed By Garner - YOUNGSTOWN | Traveled to Mexico ~ Mexico
Ms Richard is an excellent travel agent. She is very patience and always willing to answers all questions and concerns. I will always have Ms Richard as my travel agent for future travel plans
✓ I would recommend this agent to my family and friends.
12 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Seamless Vacation
Reviewed By Rose_Va - Hampton, VA | Traveled to Oahu Island ~ Hawaii ~ USA
Arlene was extremely helpful. She went above and beyond to ensure everything went smoothly. She made contact the day of arrival to see how the flight went as well as confirmed all travel package information. Arlene also called to check on me and my family after we returned home. I have already mentioned ideas for my next vacation in which I plan to work with Arlene once again. I have also passed on her information to family and friends already.
✓ I would recommend this agent to my family and friends.
16 of 33 people found this review helpful. Was this review helpful to you?YES|NO
Yes
Reviewed By Nae Nae - Chicago Illinois | Traveled to Nassau ~ Bahamas ~ Caribbean
Great
✓ I would recommend this agent to my family and friends.
15 of 31 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of my life
Reviewed By Queen - Chicago, Illinois | Traveled to Cancun ~ Quintana Roo ~ Mexico
She is a people person Very Compassion to others
✓ I would recommend this agent to my family and friends.
21 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Hassel free travel!
Reviewed By Joyce - Las Vages | Traveled to Cancun ~ Quintana Roo ~ Mexico
From air travel to hotel check out it was a wonderful trip.
✓ I would recommend this agent to my family and friends.
15 of 31 people found this review helpful. Was this review helpful to you?YES|NO
The Green 1st Family Reunion Cruise
Reviewed By Cousin Kim - Charlotte, North Carolina | Traveled to North Carolina ~ USA
Arlene was excellent in putting together our July 2020 family reunion cruise, which sadly had to be cancelled due to the pandemic. Her ability to listen, follow-up and ensure our needs were heard and met. The family received their refund without any complications and within 7 days of the cancellation. AMAZING! I would be looking forward to booking our 2021 Family Reunion Trip with her.
✓ I would recommend this agent to my family and friends.
12 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Girls Trip
Reviewed By Marva - Maryland | Traveled to Jamaica ~ Caribbean
Arlene was a pleasure to work with. She was very informative and was available for any questions, cares, concerns and modifications throughout the planning of my trip.
She even assisted with the early check-in when our flight was cancelled and changed for the next day.
Thank you,
Marva
She even assisted with the early check-in when our flight was cancelled and changed for the next day.
Thank you,
Marva
✓ I would recommend this agent to my family and friends.
20 of 42 people found this review helpful. Was this review helpful to you?YES|NO
Mr"
Reviewed By Bill - Ben wheeler texas | Traveled to
Arlene has been an outstanding agent for us. We knew at all times were we stood in regard to our trips . She has called us at times to keep us updated after we booked our trip .Called us on the day before leaving to see if we needed anything and hopped we had a great trip. . Also called on our return to see if all. We are repeat customers and have always been very satisfied. We will continue to use her services. She has in our opinion gone above what is expected more then once.
✓ I would recommend this agent to my family and friends.
28 of 58 people found this review helpful. Was this review helpful to you?YES|NO
Yes, the trip was wonderful, the resort 5stars
Reviewed By Sam - Chicago, Illinois | Traveled to Mexico
Excellent..professional, communicates immediately all changes, helpful information regarding the resort and what to bring with you, accurate itinerary.
✓ I would recommend this agent to my family and friends.
18 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Ms Arlene is the best
Reviewed By Chef Mike - Washington DC | Traveled to
Ms,Arlene is the best this is our 4th trip we booked with Ms Arlene. Our last trip we were snowed out over 3 feet our flight got cancelled two days in a row she was back and forth with the hotel in the airport checking flights checking hotel dates she went above and beyond expectation this is not my last trip. If you want to go on a trip any where in the world talk to Ms Arlene
✓ I would recommend this agent to my family and friends.
18 of 39 people found this review helpful. Was this review helpful to you?YES|NO
It was a great experience for my life.
Reviewed By Some people called me a sweet pea. - Kildeer, Illinois. | Traveled to Germany ~ Europe
I have never seen any agent who works so hard and day to day and time to time paying an extra attention to her client to the end of the trip. I’ve never had an experience going overseas by myself. I was so nervous about taking overseas trip alone, but with her intensive care, my trip was peaceful and successful. Her instruction was very precise and easy to fallow. It was very much an encouragement and a good motivation for the future travel plan. Thanks to Arlene.
✓ I would recommend this agent to my family and friends.
10 of 24 people found this review helpful. Was this review helpful to you?YES|NO
2nd honeymoon
Reviewed By Abel & Elaine - Chicago, IL | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Working with Arlene was a godsend as planning a trip can be difficult and confusing sometimes. Especially when you want a hassle free on a holiday. I would definitely book with Arlene again.
✓ I would recommend this agent to my family and friends.
18 of 40 people found this review helpful. Was this review helpful to you?YES|NO
The most beautiful resort!
Reviewed By Bebe - Chicago, IL. | Traveled to Jamaica ~ Caribbean
Very helpful in explaining everything. She booked everything accordingly!
✓ I would recommend this agent to my family and friends.
23 of 50 people found this review helpful. Was this review helpful to you?YES|NO
Excellent
Reviewed By trip - Huntsville, AL | Traveled to
Very good service.
✓ I would recommend this agent to my family and friends.
25 of 54 people found this review helpful. Was this review helpful to you?YES|NO
We had enjoyed our trip and had a great time
Reviewed By CJ - Decatur, Ga | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Arlene was very professional and delightful to work with. We will use her services again
✓ I would recommend this agent to my family and friends.
13 of 31 people found this review helpful. Was this review helpful to you?YES|NO
The best honeymoon I could have wished for.
Reviewed By Jennifer - Chicago, IL | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Arlene was ver attentive throughout the our booking. She provided us options and listened to our wants and needs.
✓ I would recommend this agent to my family and friends.
20 of 45 people found this review helpful. Was this review helpful to you?YES|NO
"Pura Vida Costa Rica"
Reviewed By M.J - Chicago, IL | Traveled to Guanacaste ~ Costa Rica ~ Central America
I had a wonderful experience working with Arlene. She was super informative, flexible, and made sure to check-in with us before, during, and after the trip was over with.
✓ I would recommend this agent to my family and friends.
21 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Royal Caribbean
Reviewed By Sharie - Chicago | Traveled to Aruba ~ Caribbean
The experience working with Arlene Richards was superb! Ms. Arlene Richard has demonstrated excellent customer service etiquette for my previous Royal Caribbean Cruise cruise dated 11-18-17.
✓ I would recommend this agent to my family and friends.
25 of 55 people found this review helpful. Was this review helpful to you?YES|NO
Customer-focused Service!
Reviewed By Jazz - Chicago, Il | Traveled to
Arlene has some of the best customer service I have experienced. She has excellent communication and responds promptly to any questions or concerns you may have. She recently booked me an all inclusive trip to Cancun. I must say that everything was perfect! There was not one glitch and our accommodations were just wonderful. I am and will continue to be a returned customer.
✓ I would recommend this agent to my family and friends.
17 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Knowledgeable, Professional, Prompt & Friendly
Reviewed By Punta Cana Trip - Chicago, IL | Traveled to
I found Arlene on the is very website and I'm so glad I did. She went above expectations and was very patient with my indecisiveness on choosing a resort for my anniversary trip to Punta Cana. She ensured my husband and I had all of the information we needed and gave some very helpful suggestions. As our departure date got closer, she checked in with us to see if we needed anything. She even gave me a call to see how I enjoyed the trip once we returned home. Her professionalism is astounding. I was particularly impressed with how prompt she responded to every inquiry. Thanks to Arlene, our trip was AMAZING! I would definitely use her to book vacations going forward. I am soooooo lucky to have found her. She definitely provided 5 star service.
✓ I would recommend this agent to my family and friends.
24 of 53 people found this review helpful. Was this review helpful to you?YES|NO
We returned because she is that good
Reviewed By DC - Albemarle, NC | Traveled to
Great for booking our needs.
✓ I would recommend this agent to my family and friends.
21 of 47 people found this review helpful. Was this review helpful to you?YES|NO
She will watch out for you!
Reviewed By Wendy D. - Chicago, IL | Traveled to
Arlene took time to locate the best travel plan for my husband and I. She also assisted in booking the complimentary show for an evening of entertainment, that was included with our travel package. Wow! Arlene kept a close eye out for us, from start to finish. All my husband and I to do was show up and state our and provide confirmation numbers. Trust me, we did not lift a finger!
Contact Arlene today and I promise you will write an even better review, se is simply AWESOME!!!!
✓ I would recommend this agent to my family and friends.
22 of 49 people found this review helpful. Was this review helpful to you?YES|NO
She took care of everything
Reviewed By Uella - Lansing, Illinois | Traveled to
Arlene takes care of all of my travel needs and I will continue to use her because she is honest, thorough, pleasant, and goes that extra mile with a spirit of excellence.
✓ I would recommend this agent to my family and friends.
23 of 51 people found this review helpful. Was this review helpful to you?YES|NO
My honeymoon was fabulous!
Reviewed By Nichole - Queens, NY | Traveled to
This was the first time I used a travel agent to book a trip. Arlene was extremely knowledgeable, helpful and focused on the smallest detail. She informed the cruise ship that I was on my honeymoon, and my new hubby and I received a couple of small surprises that made our trip extra special. Arlene was so great that I referred her to another friend of mine who was getting married and needed help planning their honeymoon. Their experience was just as amazing.
✓ I would recommend this agent to my family and friends.
25 of 55 people found this review helpful. Was this review helpful to you?YES|NO
Very attentive
Reviewed By Pat - Memphis, TN | Traveled to
Arlene was there every step of the way during my trip. I had an issue and she made sure I got a voucher for my next trip. She called before during and after my trip to ensure everything was great. It's like doing business with my friend. I appreciate her patience and experience and genuine sincerity when talking to her.
✓ I would recommend this agent to my family and friends.
21 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Trip Planner
Reviewed By Venetta - Chicago, Il | Traveled to
Arlene was thorough with all details of our trip. She made trip planning effortless. I recommend her for your travel needs!!!
✓ I would recommend this agent to my family and friends.
27 of 60 people found this review helpful. Was this review helpful to you?YES|NO
It was a pleasure working with her.
Reviewed By Ms. Carter - Chicago, IL | Traveled to
Arlene is a very organized, professional who is very knowledgeable in her profession. She is patient and personable and will go the next step to make sure that you get all of the details about your trip to ensure that you get the most out of your travel experience. I will always use Arlene for ALL of my travel needs!
✓ I would recommend this agent to my family and friends.
23 of 52 people found this review helpful. Was this review helpful to you?YES|NO
We really enjoyed our trip
Reviewed By Robin - Chicago, IL | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Very professional
✓ I would recommend this agent to my family and friends.
19 of 45 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday Ever!
Reviewed By Kia - Chicago IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
It was very nice I had so much fun on my trip to Cancun everything was 5star
✓ I would recommend this agent to my family and friends.
22 of 51 people found this review helpful. Was this review helpful to you?YES|NO
She made planning very smooth
Reviewed By Tara - Chicago | Traveled to
Excellent
✓ I would recommend this agent to my family and friends.
26 of 59 people found this review helpful. Was this review helpful to you?YES|NO
She really cares about you!
Reviewed By Laura - Nashville, TN | Traveled to
This is the second time I have used Arlene for planning a family trip. Haha, the first time I was absolutely clueless. I just knew that I wanted to go somewhere sunny in January! Ha!!! She helped me to narrow down my choices to get the perfect fit for my family (six people total). Anyway, last year was perfect, and so this year we went back to the same place!!! She helped me every step of the way - from picking out the hotel, to getting flights and combo deals...she went the extra mile every time. Last year I was stuck on using Southwest because I have a Southwest Credit Card, but Arlene pointed out that with FunJet, I could take a nonstop flight! YES!!! So worth it! I would not have even thought of that. This year we had a really tough time getting a decent flight for one of my sons but she stuck with it and we finally got one. I will definitely use her again. I also like her because she is not just "a travel agent" I have actually come to think of her as a friend! She is personable, friendly and professional all at the same time. Also, she will tell you flat out - "you do not want to stay at that hotel" for example. She gets to know you, and will tell it to you straight. I like her; she is real.
✓ I would recommend this agent to my family and friends.
23 of 53 people found this review helpful. Was this review helpful to you?YES|NO
Arlene Richardson
Reviewed By Teresa - Chicago, Illinois | Traveled to
Arlene, was great I had spoke to three travels before finding Arlene. I told her what I wanted and she sent me quotes right away with suggestions. I will definitely use her again for my trips during the summer months.
✓ I would recommend this agent to my family and friends.
22 of 51 people found this review helpful. Was this review helpful to you?YES|NO
Smiley review
Reviewed By Vacation Now! - Lansing, Illinois | Traveled to
Arlene is excellent.
✓ I would recommend this agent to my family and friends.
21 of 49 people found this review helpful. Was this review helpful to you?YES|NO
i look forward making plans with Arlene.
Reviewed By carolyn,rich - Lansing ,IL | Traveled to
Arlene is awesome very
knowledgeable,professional,great personality I have recommended several family members and friends I look forward to planning my vacation with her every years sometime twice a year.
✓ I would recommend this agent to my family and friends.
24 of 55 people found this review helpful. Was this review helpful to you?YES|NO
One of my favorite trips
Reviewed By Mrs M - Phoenix, Az | Traveled to Amber Cove ~ Dominican Republic ~ Caribbean
I was referred to Mrs Arlene by a family member that have used her several times. My experience with her is nothing beyond exceptional. This was my first cruise and she made sure I knew what to expect from dining to the size of the rooms to the documents I needed to have . I love the fact that Mrs Arlene calls instead of emailing about changes. (My trip was effected by the bad weather to the Caribbean.) Once she talked to me then she sent out the email. She went out her way to assist with finding another destination for us. BTW that turned out PERFECT . I really loved everything about her service and personality. Thanks again for helping my husband and I Enjoy our 9th year anniversary. I will be using Mrs Arlene again very soon ....
✓ I would recommend this agent to my family and friends.
20 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Best 40th Birthday celebration ever!!!
Reviewed By Trice - Chicago, Illinois | Traveled to Jamaica ~ Caribbean
Arlene was very helpful, informative and attentive to what I needed during this trip. It was a birthday celebration for me and she was very easy to work with. She checked for everything I asked as well as gave me suggested information or help me with information I was unaware of. Right before we left, during our stay and even coming back home she checked on us to make sure all was good, in which it was. I thank you so much for ur assistance and all that you did for me during this time, Thank you!!!
Arlene Richard responded
"Thank you Latrice for the Wonderful review! It was my pleasure serving you as your Personal Travel Specialist!"
✓ I would recommend this agent to my family and friends.
21 of 50 people found this review helpful. Was this review helpful to you?YES|NO
Everything was perfect and perfectly-arranged
Reviewed By Verron F - Chicago | Traveled to
Thanks to Arlene I had the best birthday in the Dominican Republic with my best girlfriends. Arlene made planning easy. We were all well informed of our resort, and we knew what to expect every step of the way. Arlene was always a phone call away. She is extremely knowledgeable, and when she did not have the answer she would find out and follow back up promptly. I believe detail is one of her strong suits. The day before our trip she sent an email with helpful tips including bringing a rain jacket for the weather to a light shawl for the crisp cool air in the restaurants. I highly recommend Arlene; she will turn your trip into an unforgettable experience!
✓ I would recommend this agent to my family and friends.
24 of 56 people found this review helpful. Was this review helpful to you?YES|NO
Knowledgeable, Economical and Resourceful!
Reviewed By Vegas, The Strip - Las Vegas, NV | Traveled to
Arlene gave us exactly what we wanted. She knew about every hotel on the Strip and after our description she reserved the perfect stay for us!
✓ I would recommend this agent to my family and friends.
21 of 50 people found this review helpful. Was this review helpful to you?YES|NO
Very Accommodating
Reviewed By Traci - Calumet City | Traveled to
Arlene made the traveling process so smooth. She has a great attitude and a wonderful sense of humor. She responds promptly and she is very efficient. I experienced a crisis prior to traveling, she immediately responded by making recommendations as well as readjusting our travel arrangements.
Thanks Arlene
✓ I would recommend this agent to my family and friends.
25 of 58 people found this review helpful. Was this review helpful to you?YES|NO
She is an excellent travel agent.
Reviewed By Shirley - Channahon, IL | Traveled to
Arlene is very thorough and thoughtful when putting together the details of one's vacation. She is full of great ideas when selecting a destination package. She takes great pains to tailor the vacation package to one's budget. And the tips and insider knowledge she has acquired over the years adds to the pleasure of the vacation experience and ensures that the whole experience runs seamless and trouble free.
✓ I would recommend this agent to my family and friends.
22 of 52 people found this review helpful. Was this review helpful to you?YES|NO
The Best Times of my life!!!
Reviewed By Patrice - Washington Dc | Traveled to Jamaica ~ Caribbean
Arlene is the best!!! She doesn't stop until she finds what you want she goes above and beyond with her service. I've booked several trips with her and referred several of my family and friends to her...I love love love Arlene!!
✓ I would recommend this agent to my family and friends.
25 of 59 people found this review helpful. Was this review helpful to you?YES|NO
one of the best trips
Reviewed By DreDre - Chicago,Ill | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
wonderful
✓ I would recommend this agent to my family and friends.
17 of 43 people found this review helpful. Was this review helpful to you?YES|NO
She helped from beginning to end!
Reviewed By Rach - Glenwood, Il | Traveled to
Arlene was there at any time of day or night via email or phone to assist with information. She was very knowledgeable and thorough. Her friendly demeanor will keep me as a future customer!
✓ I would recommend this agent to my family and friends.
19 of 47 people found this review helpful. Was this review helpful to you?YES|NO
She Is Great At What She Does
Reviewed By Mike - Columbia, SC | Traveled to
Arlene has been booking my travels for some time now, and she has never let me down. I always feel comfortable with Arlene when I need a solid travel agent. She is very knowledgeable, and really exhausts all options when necessary.
✓ I would recommend this agent to my family and friends.
21 of 51 people found this review helpful. Was this review helpful to you?YES|NO
A very hardworking and attentive Travel Agent!
Reviewed By Chris - Calumet Park, IL | Traveled to Dominican Republic ~ Caribbean
Arlene is very committed to what she does. She is extremely prompt so when she says she will get back to you with information as soon as possible, she means it. She has a great personality and easy to talk with. She does the absolute best to work with you on what you want and is very detail orientated. I highly recommend Arlene Richard as a Travel agent.
✓ I would recommend this agent to my family and friends.
17 of 44 people found this review helpful. Was this review helpful to you?YES|NO
The best cruse we had was thru the Pannama cannal
Reviewed By Bill - Ben Wheeler Texas | Traveled to Vancouver
Arlene has gone above and behind sometimes for us on our trip skedualing I would highly recommend her
✓ I would recommend this agent to my family and friends.
19 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever!
Reviewed By Cameron - Elgin Illinois | Traveled to Caribbean
Arlene was a great help with planning my carnival cruise for our honeymoon. She always responded very quickly to text messages or missed phone calls with questions I had. Overall she was a big help and it made the whole experience of planning the trip really easy. Thanks Arlene!
✓ I would recommend this agent to my family and friends.
17 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Awesome travel agent
Reviewed By Drea J. - Chicago, IL | Traveled to
Awesome travel agent! She took care of everything! We will definitely use her again!
✓ I would recommend this agent to my family and friends.
23 of 57 people found this review helpful. Was this review helpful to you?YES|NO
family birthday vacation
Reviewed By NaNa - Chicago, IL | Traveled to
Arlene is a very experience traveler agency and keep you very inform regarding your trip. She organize a cruise for my family in October 2014, airfare, special shuttle bus to and from port. She made sure we receive the best price for our group. While onboard the ship we receive gifts and my family member was excited and surprise that we receive that many gifts. I will recommend and used Arlene on my next travel with a group.
✓ I would recommend this agent to my family and friends.
21 of 53 people found this review helpful. Was this review helpful to you?YES|NO
Disney Vacation
Reviewed By Katrina - ORLANDO FLORIDA | Traveled to
Arlene was very knowledgeable about the area we were visiting as well as truthful (expensive). Always was available. Made awesome suggestions. Very down to earth. Made me feel comfortable. I will continue to use her for my travel needs. I will be getting married soon so she will be the first one i call in regards to honeymoon. ??
✓ I would recommend this agent to my family and friends.
15 of 42 people found this review helpful. Was this review helpful to you?YES|NO
ARLENE IS THE BEST!!!!!
Reviewed By Joycee204 - Chicago, IL | Traveled to
I just can't imagine booking a trip without Arlene's assistance. She is consistent, patient, kind and professional. It's a pleasure planning my trip with Arlene because she has knowledge of each country I've visited, the resorts and cruise lines. Arlene always make herself available to accommodate my travel needs. If Arlene is unsure about my request she will get on the phone immediately for answers. I can't wait to book my next trip with Arlene!!!
✓ I would recommend this agent to my family and friends.
20 of 52 people found this review helpful. Was this review helpful to you?YES|NO
Arlene held our hand on our first European trip.
Reviewed By Phil-in-the-Ville - Louisville, KY | Traveled to
Arlene Richard is a PROFESSIONAL travel agent. Arlene advised us on all the arrangements. Arlene answered our questions with patience and guided us through steps that were confusing to us in international travel. We are not travelling internationally without Arlene Richard.
✓ I would recommend this agent to my family and friends.
16 of 45 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
ACC,and MCC Cruise Specialist
Disney Specialist