Cruise Specialist | Ocean & River Voyages

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Caroline Thurston, Travel Agent in Hutto, TX

Caroline Thurston

Hutto, TX Travel Agent

Caroline Thurston

Hutto, TX · 3 Years of Experience

Diamond Bar Travel, an independent agent with Archer Travel, a Travel Leaders Network Affiliate Agency
5.0
(11)
100% Recommended
Caroline is wonderful to work with on our trip to Mexico last year. She not only found us great deals, arranged the travel the way we... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Alaska, Hawaii, Caribbean, Jamaica, Cancun

Interests:

Cruises, All Inclusive, River Cruises, Escorted Tours, Family Vacations

Suppliers:

Cunard®, Princess Cruises®, Norwegian Cruise Line, Project Expedition, Viator

About Me

Aboard Queen Elizabeth June 2025
Aboard Queen Elizabeth June 2025

With a deep passion for travel and a special love for cruising, I specialize in helping clients experience the world in one of the most seamless and exciting ways possible- by ship.

Cruising offers something truly unique: the ability to explore multiple destinations while enjoying the comfort of a floating resort, boutique hotel, or even a luxury retreat. Whether it’s an ocean voyage, a river cruise, or a more immersive specialty sailing, I love helping my clients discover just how incredible this style of travel can be.

Through my ongoing training and hands-on industry experience, I’ve developed a strong understanding of a wide range of cruise lines, ships, and itineraries. From large, amenity-filled ocean liners to intimate river cruises and unique expedition-style journeys, I stay up to date on what each offers so I can confidently match my clients with the right fit for their travel style, preferences, and budget.

I work with travelers at all stages, whether you’re brand new to cruising and not sure where to start, or you’re a seasoned cruiser looking for your next unforgettable experience. Some clients come to me dreaming of Alaska’s glaciers, others want the turquoise waters of the Caribbean, while many are drawn to the cultural richness of European river cruises. No matter the destination, my goal is always the same: to create a cruise experience that feels effortless, exciting, and perfectly tailored to you.

Beyond just booking a cruise, I provide full-service support to ensure every detail is thoughtfully handled. This includes helping you select the ideal itinerary and stateroom, coordinating flights, hotels, and transfers, and guiding you through everything from embarkation to on board experiences. I also stay available before, during, and after your trips - you always have someone in your corner if questions come up.

What I love most about being a travel advisor is building relationships with my clients and truly understanding what makes a vacation meaningful for them. Travel isn’t one-size-fits-all, and cruises are no exception. That’s why I take the time to listen, guide, and advocate for you - so your experience is not only smooth, but memorable in all the best ways.

If you’re considering a cruise - or even just curious about what’s possible - I’d love to help you explore your options and turn those ideas into an incredible journey.

REVIEWS

Rating: 5.0
11 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 11 reviews

Loved our trip thanks to Caroline!
Reviewed By Robin - Ravensdale, Washington | Traveled to Huatulco ~ Oaxaca ~ Mexico
Caroline is wonderful to work with on our trip to Mexico last year. She not only found us great deals, arranged the travel the way we wanted it and even alerted us to better options as the travel date got closer. At the time of our trip, there was a big hurricane warning taking place and she watched that and how it would impact our travel. Then while we were in the air to one location, she contacted us right away to let us know our airline at the next destination was delayed and had already procured a hotel for us and reached out to the original destination to let them know we would not be there that day. I was amazed and impressed with how much she watched over us. Even more of a bonus, she helped us recoup reimbursement for the hotel through our travel insurance. We will definitely be working with Caroline in the future and I can't recommend her enough!
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Now What Traveler?
Reviewed By Len Waggoner - Scappoose, OR | Traveled to Mobile ~ Alabama ~ USA
Years ago I traveled for business, many cities and airports with
tickets in hand. Need to change times and places, no problem
the airlines and hotels were glad to help.
Today!
Today you are at the mercy of all those institutions. Your
schedule was written in stone, opps a data platform and you
better keep it. Even when the service provider errors or makes
schedule corrections it’s not their fault. Welcome to the victims of
travel.
I found a great solution to today’s problems, a travel agent who
cares and knows how to cure your issues.
Recently completed a multi city trip down South. Got stranded,
had luggage issues and in general needed help.
To the rescue came Caroline Thurston of Diamond Bar Travel,
who I originally booked through. Caroline helped me change
scheduling and is working to generate rebates from those service
providers, that’s professional, maybe even old school.
Thanks Caroline.

Len Waggoner
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Quick trip to So Cal.
Reviewed By MJ - Tillamook, OR | Traveled to San Diego ~ California ~ USA
Caroline arranged some late minute travel for us. We were able to save some money, and it all worked out well. Caroline was quick, had good options, and is super easy to work with.
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By DaveG - North Idaho | Traveled to Iceland | Europe
We got to see lots of places and do lots of things. Caroline was very supportive and attentive to what we wanted and could afford.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Reno and Las Vegas
Reviewed By Jennine Moulds - Saint Helens, Oregon | Traveled to Reno | Nevada | USA
Caroline met with us in to go over what we would like to do in our trip to Reno in Vegas. We wanted help because we weren’t real sure how to book a different flights to each location and home. Caroline set up all our flights motel rooms and transportation. She was amazing every time we had questions she responded back to us as quickly as possible. It’s been over 18 years since we flew anywhere and she was able to set things up and made it as smoothly as possible I would definitely recommend her.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

AmaWaterways Specialist
AmaWaterways Specialist
Princess Commodore Certified
Princess Commodore Certified
Seacademy - Gold Certification
Seacademy - Gold Certification
Seacademy - Scarlet Certification
Seacademy - Scarlet Certification
Seacademy - Silver Certification
Seacademy - Silver Certification
Seacademy - Violet Certification
Seacademy - Violet Certification
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert
Windstar Star Specialist
Windstar Star Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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