Family Travel, Caribbean & European Specialist

All aspects were fine

Gretchen set up our activities while we were in Dublin, Ireland. As always, she did a fantastic job. We loved everything we did.

Gretchen planned our week-long trip to Hawaii. The process was easy, we gave her a brief idea of the types of activities we were interested in and she tailored our trip to those and also threw in some excursions I never would have thought of. I'm so glad she suggested those extra things because they made the trip over the top! Would absolutely have Gretchen organize another trip for us in the future.

Our trip to New Zealand was one of our best yet. Gretchen assisted us with travel insurance, flight arrangements, excursions, hotels and transfers within the country. The hotels were exactly what we wanted and in ideal locations for our itinerary. After traveling on our own throughout the north island, we joined a train and coach tour of the South Island. Gretchen made all the arrangements for us to connect to the tour and select excursions that suited our interests.

Gretchen helped plan and schedule a trip for my wife and I to the Hawaiian Islands. We had a fantastic time and would not have had the unique experiences we enjoyed without her help. She recommended locations we never would have considered and helped navigate the airlines and rental cars necessary to see 3 islands in 10 days. The app she uses with all the trip details for each day was particularly useful. We had a wonderful time and are very grateful.

Great way to travel with a group of women. Gretchen was so helpful accommodating everyone’s specific needs!

Gretchen did an outstanding job coordinating our female family cruise!!! Attentive, thorough and always pleasant are just a few of the positive adjectives I can use to describe how it was to work with Gretchen! Would highly recommend her travel agent skills and will certainly work on future trip plans with her!!

Gretchen was very timely and detailed; she was even able to find my Celebrity cruise info from my first cruise 20 years ago! Look forward to having Gretchen arrange our next adventure

Gretchen worked tirelessly for us in every way imaginable. She was always pleasant and a joy to work with. She is an amazing person and never stops helping and advising us in every aspect of our trips. All of our connections were great as we had 8 different flights during our 8 day vacation. I will always be using her for our travel agent and make sure you listen to her recommendations as she knows best. Thanks so very much Gretchen. You the bestest!!!!

Thank you Gretchen our trip was amazing.We were at a wonderful resort in the Dominican Republic beautiful resort and extremely nice employees thanks for the recommendation and getting us there and back

Gretchen planned another wonderful vacation for our family and friends in Tamarindo! She knows us well and suggested and planned several excursions. We had a blast and made many cherished memories. Definitely feel like we saw as much of Costa Rica as possible in 7 days and still relaxed and enjoyed the local food and culture.

I've taken five trips to Mexico with Gretchen coordinating them all. Flawless trips. She helped me decide where to go and what to do. She fine turned my requirements and alerted me to things I had overlooked. The trips were amazing, and I haven't had a single problem. She even checks in while I'm traveling to make sure it's all good. I can't possibly recommend her any more strongly.

Gretchen has planned many trips for our family - each seems to get better and better!

With Gretchen’s attention to every detail, my sister, daughter and I experienced the girls’s trip of a lifetime. Gretchen first provided us with several options for our destination. Once we narrowed the options and chose Garza Blanca Resort in Cancun, she booked an amazing swim-up suite for the 3 of us with all-inclusive meals and drinks. She assisted us with everything we needed to have an amazing experience, from booking the air travel to giving us information on the culture, possible excursions from the property and more. Her attention to detail and communication are top notch! The three of us look forward to having Gretchen plan an annual trip for us.

This is our fourth time using Gretchen for Disney travel since 2022 and every time our experience has been wonderful! Gretchen communicates well and covers every detail. This year weather had us add a few early days on at Universal at the very last minute - we reached out to Gretchen and she handled all the last minute chaos with calmness and a smile and excitement for our opportunity! Thankful for her help and would highly recommend her!

Gretchen is incredible. She handles every detail, communicates consistently (even with flight changes), and makes planning stress-free. She’s my go-to for every trip, and I trust her completely.

Gretchen made a difficult journey easier and more accommodating.

Gretchen was wonderful from the beginning--our concept to make the trip--to the very end, helping us along the way whenever a hiccup occurred. She kept us well informed as we prepared, patiently answering our questions (seemingly 24 hours a day!) and passing along timely messages. Really excellent trip and a great experience!

We have taken a number of trips now to Europe, Asia, and the Middle East facilitated by Gretchen, and have just returned from a trip to Europe were we visited friends in London and the Netherlands, traveled through the eastern part of Germany, took a river cruise down the Danube, and visited Barcelona. We find working with Gretchen the easiest way to travel! We tell her where, when, and how we want to go, what type of hotel we’d like, what we’d like to do, and she makes all the arrangements and provides a detailed day-to-day itinerary with everything you need for each day (tickets, vouchers, reservations, travel hints, etc.). Gretchen is flexible, good-natured, and prompt to reply. Nothing could be better than working with her!

Gretchen did a fantastic job recommending two locations for our week-long trip to Costa Rica! She took care of all of the lodging, various excursions - horseback riding, scuba diving, zip-lining and white water rafting. While on our trip I even messaged her asking for advice about booking a last minute cacao plantation tour and she responded within hours and made a fantastic recommendation for a tour that ended up being one of the highlights of our trip. My friend, a Costa Rica native, even joined us for the white water rafting excursion Gretchen booked and she had so much fun that she wants to take her family when they come visit. We referenced the link/portal with our itinerary and confirmation receipts multiple times throughout the trip and it made everything so easy. We will definitely be booking all of our future trips through Gretchen!

We worked with Gretchen to plan our honeymoon to Costa Rica and she made the entire experience absolutely perfect. This was our first time using a travel agent, and now I don’t think we’ll ever travel without her again. She gave us a phone call in the beginning planning stages, listened to everything we wanted, gave us multiple options that truly felt so us, and took all the stress out of planning. We didn’t have to lift a finger. From the moment we landed to the moment we left, everything was organized, seamless, and exactly what she prepared us for. She told us what to pack, what to expect, arranged all of our transportation, and set us up with the best activities. Because of her, our honeymoon was not only fun but completely stress-free. If you’re thinking about using a travel agent—do it, and definitely go with Gretchen. She made our dream trip happen.

Gretchen helped us decide the appropriate trip and with all the intricate details to make the trip flawless.

Gretchen was amazing from start to finish in helping us plan our first Disney cruise as a family. She was so thorough and kind, and so thoughtful in how she did things for us from picking the best statement to helping us thinking through how to use a delay at the airport. Couldn't have done it without her and already eager to book our next cruise with her!

Gretchen was outstanding putting together a great trip for our 25th Anniversary. We were able to do all the things we hoped to do and it was a good balance between tours and free time to explore. Each hotel was well positioned to be able to get to lots of things easily and the tours were all fun, memorable and just the right amount of time. Gretchen was able to make everything we wanted to do easy and had great suggestions where we weren’t sure what options to select. The app Gretchen provided was easy to use and made it so much easier to know where we were going next, tickets to tours, car services etc. It couldn’t have gone any smoother! Thanks Gretchen for helping us with a once in a lifetime trip and making it so easy.

We were very, very pleased with you and your services. You were always available. The communication was just wonderful. So we would recommend you to many and all of our friends. We really enjoyed our Tauck tour with a fabulous guide, Kendra. Being in the small group was perfect for us and they took care of everything. We lucked out with beautiful weather and enjoyed fudge all over Mackinac Island!

Gretchen was awesome and on top of everything we wanted to do for this trip. We were traveling with my elderly parents and she made sure that our hotels rooms were handicap accessible when i never thought about it! our tours were awesome too!

The Bavarian countryside and towns were amazingly beautiful. Crailsheim, Swabisch Hall, Dinklesbuhl, Vellberg, Rothenberg. Must sees, as were Garmisch, the Zugspitz and the Linderhof palace. A highlight of the trip was the Volksfest in Crailsheim, at the start of Octoberfest. Thank you very much for putting this trip together.  You hit a home run.  It was amazing.  I will reach out to you for my next big adventure, and will highly recommend you to all my friends when they are looking for travel ideas and assistance.

We could not have asked for a better planned trip to Switzerland! Gretchen listened to what we wanted to experience, and helped us to travel, from and within cities, with all lodging and travel expertly planned and easily accessed. She gave multiple suggestions, at each location, of things that we might want to experience. Throughout the entire planning process, she was always easily accessible, both by phone and through email. We HIGHLY recommend Gretchen, and we absolutely will be using her again for any travel needs!

Gretchen planned a fantastic trip for us to Greece and Turkey. She was full of great ideas and suggestions. Very responsive to all our questions and kept us on point while we navigated all the evolving logistics during the trip. Will definitely use her expertise for future adventures and have already recommended her to several friends. Thank you Gretchen!!

A wonderful trip. The best thing ever was you Gretchen. Your keeping us up on everything we had to do before, during and ending our trip. We will definitely contact you to plan any future trips. I usually do my own thing because past agents didn't do much of anything. Look at AAA and the travel agent they use, they never contacted me. If you hadn't tried to coordinate their air with your cruise you found my confirmation number was no longer valid and my flights changed. They never contacted me. I would have been in a mess if it wasn't for discovering this. I didn't realize you do the airport, hotel and cruise. Next time I know what you do which is everything. Again we thank you for giving us that wonderful cocktail party. All my nerves about the trip went away and this was a wonderful start of our trip. Thank you so much Gretchen, you are the best!

Gretchen always makes sure everything is in place and goes very smoothly. Thank you again

She answered all our questions no matter how tedious! Very responsive! As we get older we may need a little help! Gretchen, was right there every step of the way! We traveled with 10 couples from our Classic Car Club “The Fallbrook Shafter’s of Southern California”, and every couple had the same experience! As President of the Club we give her our Highest possible recommendation. Brovo Zulu for a job well done!

We had a great time, even with the rain we were able to work around it. The whole trip was seamless, from the time we stepped on the plane till we arrived back home. Thank you.

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Gretchen once again assisted us in organizing the perfect trip. Because the Rockies are so extensive and cover hundreds of miles, we opted for a tour which included an overnight train-Definitely a once in a lifetime experience! The tour, which went to Vancouver, Jasper National Park, Lake Louise and Banff, used the Fairmont hotel chain, and all rooms and meals there were top-notch. We never would have been able to see and do everything we did without Gretchen’s help.

Gretchen set us up perfectly for an epic family trip with two young adult kids. There was something for everyone, busy, but plenty of time to relax. Great accommodations, recommendations, and excursions. It was something we will never forget.

Gretchen was excellent. She was able to organize everything for us. She was able to handle changes in our plans, provided us with extra fun experiences to look at. She was not pushy in anyway, allowing us an opportunity to fairly look at things that we wanted to do with in our budget.

The Trip that Gretchen constructed around our requested complex Itinerary, that included visiting 4 cities in two weeks with numerous activities spread throughout, worked like clockwork when her very clear instructions were followed. we had a wonderful experience thanks ito the detailed organizational plan Gretchen created. She translated our intended goals for the journey, into a well scripted itinerary that captured and in the end, fulfilled, our highest hopes for the trip. Even after two grueling weeks on the road, it was still sad to see the adventure end. I believe that without Gretchen's very professional pre-travel planning & itinerary organization this trip would have been either impossible or a disaster. Instead, it was the adventure of a lifetime. Thank you Gretchen from all of us.

Gretchen did an amazing job planning our trip to Europe. I would highly recommend contacting her if wanting to plan a trip. Extremely knowledgeable and professional.

Our trip was exceptionally well planned. Comfortable accommodations, convenient transportation connections and valuable information on each locale contributed to an excellent west coast adventure.

Gretchen has helped me (and several friends) with a handful of trips and she has made each experience better. She has great advice, turns things around quickly and has an extremely efficient way of organizing your travel details and itinerary so it's within arm's reach at all times. She is a gem and I highly recommend!

Everything worked perfectly! Gretchen is a rockstar when it comes to recommendation and planning the perfect vacation.

My wife and I have had a sail through the Greek Isles on our "Bucket List" for a while and our travel professional Gretchen Winterstein suggested a new cruise company that had great reviews. Boy was she right on top of this as Explora 1 Luxury Cruise Company was an amazing experience. From the time we made reservations and until we got off the boat, Explora 1 Team provided a phenomenal experience. The cabin quality, entertainment, shore excursions, service and food were out of this world and blew us away. Gretchen did a fantastic job keeping us organized and "on track" and providing us a comprehensive itinerary for the entire 12 days we vacationed. I have worked with a number of travel professionals over the years and while all of them were very good, I would give Gretchen the highest marks for her attention to detail, suggestions for all things related to our trip and making sure we were well taken care of. I highly recommend Gretchen if you are looking for a "Top Notch" travel

I found Gretchen online when looking for a travel agent. My daughter was graduating in May. I contacted Gretchen in April. From the moment I explained our hopes for this graduation trip, I felt confident we were in good hands. From start to finish, Gretchen walked us through every part of our vacation in Italy. She was thorough and had multiple options for each city. Gretchen took care of the details in each of the cities we visited; including booking flights, hotels ,and tours . If you are looking for a reliable travel agent, I highly recommend Gretchen. We plan to use her again for all future travel!

Gretchen, did an amazing job our trip! There were 47 Family and Friends! That was a monumental task!! We were so grateful to be able to enjoy everyone on such a beautiful vacation! Thank you Gretchen

Gretchen did an amazing job helping us plan our trip. She found great hotels and tours that made the trip easy and stress free.

We had a fabulous trip to Alaska with 47 folks. Gretchen planned it all out and stayed in constant contact going over every detail. She handled flights, hotel and everything in between.

Gretchen is always very thorough with information, follows up questions very timely and assists in any way she can. She is very responsive no matter how many times I send questions! She hosted a cocktail hour and sent strawberries to our rooms to show her appreciation for our very large group booking. Nice touch!

Awesome coordination from Gretchen leading up to this once in a lifetime kind of trip! We will definitely consider reaching out to her again for future travel needs.

Gretchen has never steered us wrong and is always quick to respond to our many trip questions! We had the most amazing trip to Alaska with our family and friends which was no small feat for her to plan as we had 47 people in our group! From the flights (and seats we wanted) to hotels and cruise arrangements, Gretchen did a great job catering to the needs of individuals and our entire group. Our stay in Vancouver before the trip was so wonderful that we want to go back for a longer visit in the future. The Alaska trip was a once in a lifetime view of glaciers, mountains, and wildlife that we will cherish forever. The excursions were the best from hiking near glaciers and waterfalls, taking the white pass/Yukon railway to see the full Alaskan landscape, a sled dogs visit, gold panning, and even a magical stop in the woods with lighted walkways and delicious salmon bake. Thank you, Gretchen for all that you do and all the ways you make our trips special! Thank you also for the surprise fa

Gretchen, did an awesome job setting up our Alaska land and cruise tour, answering any questions that came up. Thank you!

We had a unique opportunity to follow a group of students on their singing tour of The Baltic States. Within a few days of reaching out to Gretchen we had flights, hotel rooms and tons of tour and guide recommendations, including drivers to get us to the 4 cities we visited. Gretchen provides a detailed itinerary (printed or electronic) complete with links to attractions and tickets for your tours. Her system also helps track the cost as the itinerary builds. Once we were traveling, Gretchen kept in touch and helped with changes as needed. The Trip was great and exceeded out expectations. Gretchen is the BEST and we highly recommend her services and company.

Gretchen was an enormous help from start to finish. She listened well to our ideas, did sound research, and provided solid recommendations. She thought of everything! Her checklists and activity recommendations gave us a big advantage, especially when it came time to book tickets well in advance. Her personal touch and contagious enthusiasm made the planning and preparation for our trip a success.

Gretchen was extremely knowledgeable and helpful in the planning of our Mediterranean adventure! Everything went very smoothly and we are so grateful to her!

Gretchen had planned our trip meticulously. With the help of family, the choices for excursions and restaurants were excellent. All the meals were delicious.

Our second European trip planned by Gretchen. As with the first, all of our preferences were honored. The 10 day trip included London, Brussels and Paris with visits to castles, museums and river cruises. Everything was planned expertly. The itinerary was busy and there were several events that had to be rescheduled at the last minute due to tour guide cancellations. Each time Gretchen worked out a new itinerary with options for us to choose our preference. We had a terrific time and look forward to working with this exceptional agent again.

Gretchen partnered with us to plan a fantastic trip to France and Switzerland. She was excellent in every way: great at communication, answered our questions fully, researched everything we needed help with. Highly recommend working with her!

ABSOLUTELY WONDERFUL!! I can’t say enough good things about the amazing trip Gretchen from Recharge Travel planned for me to Switzerland. From start to finish, everything was just so thoughtfully put together. I told her I wanted a mix of stunning scenery, a little adventure, and some time to just unwind—and somehow she managed to capture exactly what I needed, even better than I could’ve imagined. Every stop felt like something out of a postcard—peaceful lakes, snow-capped mountains, cozy villages—and the hotels she picked were in perfect locations. Everyday was different and we created so many lasting memories, it ended up being such a special experience. She took care of everything—trains, transfers, activities, hotel reservations—so I could just relax and soak it all in. It really felt like she cared about making the trip personal and memorable, and it honestly made such a difference. If you’re planning a trip and want someone who just gets it, Gretchen is the one. Best travel

I recommend reaching out to Gretchen to help plan your next adventure. I have always planned my family's vacations in the past, but for our dream vacation, I didn't want to miss anything or be stressed out. I reached out to Gretchen, told her our vision, and she made it happen. The best part was that I had no stress and the vacation was all that we had dreamed it would be. I cannot thank Gretchen enough.

This was our first time using a travel agent, and it was such a great experience! Gretchen asked all the right questions to learn our traveling style and provided us with numerous options for all aspects of the trip. We were pampered at the hotels and were pleased with all the excursions. When our flight was canceled, she was available to assist us and reschedule some activities so that there was limited impact to our trip. Our Trip Plans were always updated, and it was so helpful to have all the information we needed on one place. We didn't have to print anything to carry with us. Her recommendation to visit Adelaide was wonderful and it ended up being one of the highlights of our trip. We will definitely use her services again.

The airlines itinerary provided by Gretchen made the trip so much more enjoyable

Gretchen assisted us in every step of the planning process for our trip. She listened to our wishes and goals, and then came up with an awesome itinerary for us, even checking on us during the trip. We would repeat the exact trip again if given the opportunity!

This was our first all-inclusive, and first time out of the country and Gretchen set us up so well. The resort was EVERYTHING and our travel was so smooth. She made everything so hassle-free and we were prepped for all situations and needs once on the resort.

First time to Chamonix and it did not disappoint! The location is gorgeous and the skiing has everything you could want for all levels. Out apartment in Chamonix was positioned close to bus and train stops and all the village town of Chamonix offers. Gretchen helped with planning a great vacation!

Gretchen was incredible to work with. The number one thing I appreciated was her communication from day 1 as to what we wanted, needed, options, etc. and then continued to check in as the trip neared to let us know what to expect. I had zero concerns or questions when we took off, which gave me total peace of mind! Process was flawless. I also liked her balanced approach as to what she would recommend and why, all to ensure we were getting exactly what we hoped. Overall a great vacation and I ABSOLUTELY plan to work with Gretchen again!

Our family went to Japan for a wedding. We knew nothing about Japan. Gretchen was wonderful and helped us with everything from flights to hotels to what to do while there!

We planned this trip at the last minute. Gretchen was awesome and pulled off everything we needed and wanted to do.

If I could give Gretchan Winterstein from Recharge travel a ten-star review, I would. I found her by googling. Her website is very professional. Gretchan worked with us for months planning flights, seats, hotels, location, tours, eurostar train tickets. Our trip was US to Germany to London and home. Gretchen made us an itinerary printed everything had it all in order with the exact airline seats, class of tickets/seats and followed any airline changes. She collected all the tickets for tours and any tickets we needed printed them and mailed them in a packet to us. She followed our trip via email to make sure we had everything, and things were going as planned. She made sure we had travel insurance and a checklist of everything we needed to take care of for international travel. She is very well educated and prepared. She truly cared that our trip was exactly as we imagined and dreamed of. I would recommend her to, not just anyone, but everyone! I am not a friend or family member. This

We had a wonderful time celebrating our son's 21st birthday and Gretchen arranged all of the travel and lodging for us, nearly all of the reservations and show reservations too - All of which made our trip smooth and highly enjoyable! And, this wasn't the first time we worked with Gretchen on trips we've taken. She's handled trips for us to the UK, Jamaica, and even a trip to Japan we have coming up for a family wedding. We highly recommend working with Gretchen for your trips and we have referred her to a number of family and friends already for their travel plans. If you do, you'll be happy you did as she is easy to work with and makes the whole process very easy!

Gretchen is by far the best TA ever. We have recommended her to all our friends, family, and to anyone that will listen??! She helped us throughout the whole process, making every step seamless. We had the most amazing vacation and made so many memories. We are already looking into our next destination and will always use Gretchen. THANK YOU for all your hard work and dedication to your clients.

Gretchen did a great job putting together an adults-only family Thanksgiving trip to Costa Rica, and was professional every step of the way, accommodating our expressed desires and changes, and offering suggestions and advice based on her experience. She provided not only choices but the analysis that made it easier for us to compare options before choosing, which eased the planning process for us, most of whom had not been to Costa Rica before. Gretchen communicated frequently as needed and reminded us of actions we needed to take in a timely manner. We look forward to planning our next trip with her!

Working with Gretchen has been wonderful. We had to postpone our trip due to the hurricane activity in October. Gretchen went above and beyond getting our trip moved to another date. She hung in there all day while the lines to Disney were jammed. She made the transition seamless. I would highly recommend using Gretchen for you vacation planning.

We had a fantastic trip thanks to Gretchen. She organized 6 couples and all of the plans, activities, flights and transport to make it easy for us. Her recommendation for the resort was spot on. It was such a relief to have her help and know that all of the details were handled.

Gretchen has assisted my family twice so far and we will continue to ask for her help and guidance when planning trips. She is organized, insightful and a pleasure to work with.

I would HIGHLY recommend Gretchen to everyone I know! She is knowledgable and quick to respond to any questions or needs. I can't imagine planning future trips without her assistance.

Gretchen was a spectacular Travel Agent every step of the way from the early planning stages to the trip itself. She was an immense help for our group of 4 (who had never been to Europe before), and she helped us with finding lodging, booking our flight and planning our activities in Italy. She was communicative, kind and did a great job handling all the details. It made our lives easier and allowed us to have a very successful trip. Would highly recommend her to all!

My husband and I recently traveled to Secrets Cap Cana with the help of Gretchen Winterstein and it was an incredible experience! From the very start, she were responsive and attentive to my preferences, ensuring every detail was perfect. She made the all of the things that make planning a trip difficult … easy, which made all the difference. Her knowledge of the Caribbean and its many islands and resorts was most helpful. I highly recommend Gretchen to anyone looking to plan a seamless and enjoyable trip!"

We couldn't have put this trip together without Gretchen's help! We had a complicated itinerary that included flying from Norfolk to pick up a family member in Kentucky and then on to Arizona. Once in Arizona, we moved around the state to three different locations. Gretchen's expertise handling all these moving parts was invaluable. Not only did she make the timeline work for everyone, she offered so many great ideas for places to stay and things to do. We received a free upgrade for the rental car and one hotel even asked how we booked our rooms because she hadn't seen such a low rate in a long time! Wow! Thanks so much for your help, Gretchen Winterstein!

We stumbled upon Gretchen quite by accident. After deciding to make this trip (our 1st abroad) we called a few travel agents. Gretchen was the only one to call us back promptly. We had no idea what to expect from a travel agent much less from her personally. The planning stage involved several back and forth emails and phone conversations regarding our preferences. We eventually received from her all of our event tickets and passes and a complete itinerary, and off we went, more than a little nervous about how things would go. It is hard to imagine things going any better. Day after day we presented to people thousands of miles away speaking broken english a form/pass that had been supplied to us by Gretchen, and time after time the response was, "Ah yes sir, we have you on the list, your tour will begin shortly." It was almost magical. This woman is a consummate pro. We give her the highest recommendation.

She is so thorough also available for our hundreds of questions. We are not experienced travelers but she made the trip so easy for us.

Gretchen has been FANTASTIC! She helped narrow my choices on excursions, suggested fantastic hotels, booked everything and "fixed" any issues that arose before our trip like flight changes and excursion time discrepancies. I will NEVER plan my own trips again. She took away all the stress and we have already started planning our next trip with her!

Gretchen did an excellent job booking our vacation for a multiple-family trip at Disney.

Excellent communicator! Found great prices and helped our large family plan a Disney trip to meet the needs of diverse ages.

Gretchen made my impromptu family trip dream come to life! She was lightning quick with all my requests and questions. We've already recommended her to several friends and family members looking to plan vacations.

Partnering with Gretchen was seamless with all questions answered timely.

Effortless travel!!! Gretchen takes care of every detail and customizes the vacation to fit your needs. If do you have any issues during the vacation? She is extremely responsive and available to help. We have used her for our last two vacations and will not be using anyone else moving forward!

Gretchen Winterstein did a fabulous job booking our cruise and flights. Our trip was a success with no problems. Gretchen helped by answering our questions with quick responses. She reminded us when information was due. We confidently recommend her to plan your next vacation.

Working with Gretchen was excellent. She kept me informed with cruise, flight, and hotel arrangements emails and phone calls over a period of eight months. She skillfully juggled travel arrangements for the eleven persons in our group.

All went well and was very helpful

Gretchen put together our bucket list trip to visit the Asian Disney parks and sites in Hong Kong, Shanghai, and Tokyo. She listened to what we wanted to do, offered suggestions of places to visit and made the necessary reservations to make it happen. Where Gretchen's expertise came into play was in taking care of the Disney parks part of our trip. They all have varying dates in which hotel reservations can be made, which are usually different from dates in which tickets can be reserved. Tokyo Disney is a whole other ball game. Reservations become available four months out and open up at 9pm EST. The hotel we wanted would literally sell out within a minute or two. Gretchen practiced using the system several times and when the time came, she got the hotel and room type that we wanted. We appreciated her travel tips, helping us stay within our budget, being flexible, and taking care of all the details. We appreciated her helping us with problems even though she was in Greec

We have used Gretchen in the past - she is always friendly and quick to respond. She makes it all very simple!

Gretchen has planned all of our family trips for several years now and she does an amazing job. She is thorough and thoughtful and we have the most amazing experiences as a result of her hard work, research, and guidance. We have traveled to Universal/Disney, Paris/London, Scotland and Switzerland and we couldn't have had done it without her. From hotel choices, to excursions and travel insurance, she takes care of everything.

Gretchen is amazing! With only two months to work with, she meticulously planned a 33 day family of 5 vacation to 9 different European destinations. It was complex but extremely smooth. She’s our go-to for every trip now.

Gretchen was very thorough as we planned a Greek Island Cruise. She arranged transportation for us at each destination, which was an added bonus.

Gretchen worked with my wife and I on our 40th anniversary trip that turned out to be a huge success. Gretchen provided exemplary customer service with timely communication and follow up on all aspects of the 2-week trip. She helped us map out fantastic hotels, tours, restaurants and directions to all. This is my third time working with Gretchen the past year or two and we have found a gem of a travel professional to help us see the world!

Gretchen was very responsive to questions and concerns and planned our Alaska cruise for us perfectly. We had an amazing time!

Gretchen was incredible and so easy to work with. she is a real professional.
Worked extra hard to ensure we had the proper rooms as we went early and everything worked out wonderfully.
Thanks so much Gretchen.
GOD Bless

Above and beyond -- helpful, insightful, and always quick to reply and give added advice, etc.

Booked a quick girls trip with Gretchen to Jamaica. It was an amazing trip and Gretchen made it flawless! Will use her again!

Gretchen has been beyond amazing. I first reached out to her to help me plan a family trip to Disney. She has been super helpful and been very patient! I have a lot of questions and she is quick to answer them. I was so impressed that I asked her about a different trip and now have a cruise booked. Super nice and professional!

A friend referred us to Gretchen when we started to plan our Alaskan cruise. Right from the start she was so helpful and responsive, answering a range of questions and providing great advice based on her experience and love for travel. During our trip, we needed some support and Gretchen was at the ready with great customer service. I can't imagine trying to plan a trip like this without someone like Gretchen. Bonus... our trip to Alaska for 7 nights on a Princess cruise and 3 days on land to Denali and Fairbanks, Alaska was ... awe-inspiring, amazing, full of great memories. We're already thinking about our next adventure.

We have planned multiple vacations with Gretchen and we have always been pleased. Our hotel selections, transportation, and excursions have been perfect! The package we received before going out of town is complete and detailed. She always makes herself available for questions during our travel, if something comes up. She is a pleasure to work with, and we will continue using her in the future!

Recharge Travel is the absolute best! Gretchen has helped me plan 4 huge trips, including 3 international ones with our kids (Disney/Universal, Galapagos, Paris/London, and Scotland). She makes everything so much easier, from travel insurance to excursions. Almost everything has been perfect, but on the very rare occasion when it wasn't, she handled the situation immediately. We had one difficult private guided excursion in Scotland where a last minute driver change resulted in us getting lost and not getting to visit the places that were promised. I let Gretchen know what was happening and, by the time we got back to our hotel, she had already spoken to the manager and had gotten us a full refund for the entire day. She has also been incredibly thoughtful about our special needs, since we have an autistic son. She always goes above and beyond!! We are so happy with Recharge Travel and will always use them to book all of our travel.

We used Gretchen to help us plan a sabbatical that took us to Greece, the east and west coast, and Hawaii. She was amazing and stayed very detailed orientated with our budget. Every activity that she helped plan made our vacation magical. If there was a problem she immediately responded and took care of everything. She will now be the person we go to for all future vacations. I can not recommend her enough! Thanks Gretchen!!!

Our experience with Recharge Travel, speaking of course specifically about Gretchen, was truly exceptional. Unfortunately, an unexpected health situation forced us to reschedule our vacation plans. Gretchen went above and beyond to assist us during this challenging time.

Her support was invaluable; she took charge of liaising with airlines, hotels, and other service providers, allowing us to focus on what was necessary while ensuring a smooth transition for our travel arrangements. In the end, thanks to Gretchen's dedication and expertise, we successfully rescheduled our trip for later in the year.

Whether you encounter an emergency or not, having Gretchen on your side is a game-changer. Her professionalism, efficiency, and genuine care make her a critical asset to your vacation plans. We are immensely grateful for her assistance and highly recommend Recharge for their exceptional service, especially Gretchen's outstanding support.

Gretchen put together a marvelous customized trip for me to Australia last year. Since I'd never been, I thought it was wise to engage professional assistance with the planning air & ground travel, lodging, & activities, as well as selecting appropriate insurances. She worked closely with me to find activities that were both interesting & fun, while staying within my budget.

I think most agents would have encouraged me to take a cruise but I much prefer to spend my time experiencing the culture & the people, doing walking tours, kayaking, & spending time exploring. Gretchen really listened & built an amazing trip!!

Although it's taken me quite a while to write this review, I think she deserves the highest recommendation for her tireless efforts to provide a smooth travel experience. She was happy to answer any questions & even provided me a detailed printed & electronic itinerary. Since I was traveling alone, I relied completely upon her ex

Gretchen is AMAZING! She planned a magical trip for my family to Disney World in January. She helped me pick some amazing restaurants and activities for us that worked well with my kids ages and fit their personalities. This was our first Disney World trip and I was overwhelmed with getting all the rides in without making it a super stressful trip and there are so many blogs out there that just overwhelmed me more. She helped me focus in on our goals and what we want out of the trip and gave us the best tips and tricks and the trip overall was PERFECT! Already looking forward to the next trip I can get her to plan!

Gretchen is always quick to respond, very knowledgeable and makes you feel that your vacation is the most important thing to her.

Gretchen was the ideal travel agent, starting with the planning process and ending with emails and a phone call, even once the trip had ended! During the planning process, she helped us to find the best route around Ireland and booked the rail tickets between each of the 4 cities we decided to visit.
She also suggested and booked some amazing activities and day trips for each city, and even helped us to find 2 guided bike rides which were perfect for sight-seeing and learning about the history from the guides. Gretchen found great hotels in each city, and all 4 of the hotels were very accommodating, comfortable, and perfect locations for getting around. Each hotel also included a huge Irish breakfast!
Gretchen has traveled extensively herself, and is very knowledgeable about so many destinations. We loved the trip so much that we have already booked our next trip!

Worked with Gretchen on my last 4 vacations and she has been marvelous. Gretchen is an excellent communicator, follows up quickly with all the right info, sends out really thorough info and follow our trip to make sure we are taken care of. And then sends us a “Welcome Home” note. Highly recommend Gretchen!

Gretchen was great to work with. She handled everything beautifully!

Gretchen listened to us and what we were looking to do and came up with multiple options for us to pick from. Once we chose what we wanted to do, she assisted us the rest of the booking process all the way until we returned home. She checked in on us the day after we returned to find out about our trip. She is passionate about her job and wants to ensure her clients are satisfied.

When we contacted her we really did not know what we were going to do she gave us some options and we decided to cruise she suggested a cruise line and helped us book our ai fair and a room the night before and our excursion off the boat We received great help booking our trip and quick responses to our questions I would definitely use her on our next trip

Exceptional experience. We are a family of five with a nine-year-old, six-year-old, and four-year-old. It is difficult to find accommodations and activities. Gretchen surpassed our expectation, and we will only be using her services for all our travel needs moving forward

Gretchen is a fantastic communicator for all things needed for trips and she does an excellent job of keeping up with the details and providing info for your travel destinations like available activities, restaurants, etc.

Gretchen was fantastic in helping to plan this trip. At the very beginning, she presented multiple options for resorts and used our feedback to help narrow things down. She was very thorough and made sure that we had everything that we needed for another awesome Mexico trip.

Gretchen is very enjoyable to work with! She is knowledgeable, very responsive, and easy to work with. She is on top of what needs to be done/booked/paid and sends updates before you head out with info you need to know (ride closures, events, etc). This is our third Disney vacation booked with Gretchen and all aspects of her planning have been perfect!

Very knowledgeable. Great response time. We gave Gretchen only a week's notice to book a 2 week vacation including Germany and Spain, and she surpassed our expectations.

Gretchen helped plan a bucket list trip to Napa Valley in CA. There were multiple hotels to coordinate and she did a great job. Gretchen also made recommendations on sites to visit or places to explore. Overall, it was a great trip, made better by Gretchen's expert travel planning and advice.

Gretchen is easy to work with. She is responsive and is willing to provide multiple trip options that work within your budget and schedule. I will definitely use Gretchen again for future travel needs.

Gretchen is AMAZING! She has planned several couples and family trips for me over the past few years. She listens to what you are looking for, gives thoughtful recommendations, lists pros and cons so you can think through options, and keeps things within your budget. I change my mind a lot too and Gretchen has always been patient and run other scenarios for me so I can feel confident about my choices! I have given her information to many friends to help them bring the ease back into vacation planning! There is way too much information out there, let someone with experience handle it so you can get the best bang for your buck! She recommended a new all-inclusive in the DR and I could not have had a better trip!!! Thanks Gretchen:)

I have worked with Gretchen for years and it is ALWAYS a great experience. Gretchen listens to what you are hoping for, makes great recommendations, and keeps it budget friendly. One thing I love about Gretchen, she will tell you the pros and cons of any plan so that you can make the best choice for you! Gretchen is also accessible (quick and thorough response) and patient! I have gone back and forth on some trip ideas and I never feel rushed. I have passed her information to anyone talking about a trip and recommend they use Gretchen to bring the ease back into vacation planning!

Gretchen was AMAZING! She helped planned everything for our family’s St. Lucia trip to celebrate my parents 50th wedding anniversary. She arranged everything from our flights, our transfers, to our rooms. This trip consisted of a total of 21 people from 6 different families, traveling from 3 different states, and 4 different cities. Our age group ranged from 8 years old to 70 years old. She found us an all inclusive resort (Coconut Bay) that had something for everyone. Activities ranging from a kids club, paintball, and a petting zoo, to water slides and lazy rivers. She even helped coordinate our dinners and also walked us through having a surprise anniversary cake.

A few years ago I wanted to take my young teen grandchildren on a European Adventure. Gretchen suggested a river cruise with Tauck Bridges, geared towards multi generations. This was the perfect solution!
With her expert guidance we arrived a day early to get acclimated to the time zone change. It also allowed us the opportunity to explore a new city on our own before the tour began. We cruised the Danube River and loved every minute! Each day was filled with new adventures, along with regional food, that we could all enjoy together. River cruising is great. We loved the ambiance of a small ship, delicious food, nightly entertainment, and the scenic journey through different countries. The trip was so popular that we had Gretchen plan two more river cruises, the Rhine and the Douro River in Portugal! Her expert advice has made these three adventures lasting memories for all of us. She did exceptional planning for air flights as well as early accommodations.

We have used Gretchen as our travel agent several times and plan to continue using her. I can't imagine anyone else being better than she is! She is incredibly knowledgeable, responsive and has always gone above and beyond our expectations for gathering information. I would highly recommend her to anyone planning a trip.

Gretchen made everything so easy and thought of things we did not. We will use her every trip!

Best travel agent ever!

We have booked several trips through Gretchen. Her customer service is unmatched, and she is very fun to work with. She has created week-long itineraries for our family based on our interests, as well as taken care of all of our needs in booking cruises and tours. Poor Gretchen even spent one unfortunate evening on the phone with us until midnight after an international flight was cancelled.

We had a great experience working with Gretchen for a very special family trip to Switzerland, Italy, Austria and France in June and July 2023. 
Gretchen was very responsive, flexible, knowledgeable and easy to work with. She helped shape our ideas into a wonderful trip. She was very organized, kept on top of deadlines, and gently nudged us when we needed to make a decision about something.
It was a delight and so easy to have Gretchen to set up our trip, research and book trains, hotels, cars and airplane flights. It was so much less effort than doing the planning ourselves.
Gretchen provided us with an exceptionally organized day by day packet for our trip,  covering the entire itinerary and any actions we needed to take (i.e. a museum reservation) while traveling. She was readily available for any questions or changes we had while on the trip.
We are looking forward to using Gretchen again for future travel and highly recommend her services.

Gretchen is so easy to work with and has helped me book many amazing trips.

Gretchen is so great to work with. She really gets to know your needs and your group so that she can curate your trip to you! She gives you a range of options for your trip to ensure that you can take advantage of all that your vacation has to offer.

Gretchen was amazing to work with. She planned a trip to Costa Rica for me and my 16 year old son, and managed to hit the perfect balance of enough luxury so that I could enjoy it, and enough fun activities, so he had a blast too. We both agreed - best trip ever!

Gretchen is thorough and very good at booking (or in our case) rebooking travel. When one of our travelers got COVID two days before the trip, Gretchen took the time to call and cancel and rebook the trip for us for about a month later. She helped us understand the restrictions, the rebooking fees and also helped us create amazing experiences with ideas of things for us to do. We love Recharge travel and would use Gretchen again!

Outstanding Experience!!
In the initial stages of our trip planning, we really didn't have a good grasp on 'what' we wanted to do. Gretchen was able to use her travel and planning experience to guide us to the best solution. She knew our family, budget and our interests and was able to tailor incredible, budget-conscious options to choose from.

I was a difficult customer with many distracting things going on but she was very understanding and genuinely wanted my family to get the best deal and experience.

Her custom approach to our needs and specific family requirements covered health considerations, travel and safety concerns, "inside information" and local knowledge of the areas we went--in addition to the trip's organization and packaging. Gretchen went above and beyond what we were expecting of a travel agency. We received a 'boutique', custom experience and definitely will use Recharge Travel again. We were not disappointed and will d

Gretchen has booked our last three Disney trips and every detail has been perfect. We have been to Disney many times before but she added new insights and planning tips that were great. She is super responsive and super nice to work with! She recently helped with some aspects of our trip to Europe and was very knowledgeable and again was super responsive!