Destination Wedding and Honeymoon Expert.

She is nice, friendly, and very knowledgable

Nette was knowledgeable and helpful. Very nice lady. Beautiful trip she set us up with. Loved every minute!

Great job and helped us organized what was a great trip!

I have had the opportunity to book with Nette many times. She is always so positive and helpful in planning and booking my trips. Not only does she promply send receipts she follows up with calls. I will continue to rely on her and her employer in the future

They will help you to get cheapest and convinient flight. They sending email 1 week before your return flight for reminders (first time i encounter this kind of service it's great).

Very pleasant and helpful

Our trip to Mexico exceeded our expectations on every level. From my very first interaction with Nette, this travel agent demonstrated her care and concern for understanding the travel needs of our family, and the experiences we had while traveling confirmed at every step that she not only understood our needs but had to the keen ability and knowledge to know how to meet them.

Nette is very professional and always look for the best interest of her clients . We strongly recommended.

Very great, she took lots of time to find something cheap

Nettie was friendly, accommodating, and worked very hard! She was quick to return calls or emails.

Nettie was amazing and had our trip planned exactly how we wanted it

Nette is very friendly, helpful, and knowledgeable. Always checks up on us before and after we travel.

Nette was great and took care of all the details!

I would definitely go to Nette for future travel assistance! She went the second mile and helped with absolutely everything and called me several times just to check up and see how travels went. I would definitely recommend Nette for your travel needs!

Experienced,timely very knowledgeable ..very kind ..Nette has helped plan 5 trips for our family and we most certainly will have her plan the trips in our future..

Friendly. Knowledgeable. Accessible. Patient. Clients’ best interest always at forefront. Experienced. Followed up to see how trip was - if there were any problems.

Nette was knowledgeable and kind, always had time for us and all our questions. She kept us up to date with all communications from the travel companies, made sure we understood what was sent and always followed up to make sure we had everything done that was required for the trip. We encountered several delays through the trip, extensive delayed flights, a hurricane, and a delayed cruise ship. She was just a phone call away, she followed up with everything that was going on and guided us as to what we should do. After the trip ended she continued to help and guide us with all of the insurance claims .We love her sense of humour and we would definitely recommend her to anyone!

Nette has been fantastic! She was always available by email or phone to answer any questions regarding our trip. She was very punctual with all the trip deadlines as well as making sure that we were covered sufficiently for travel insurance. She was also exceedingly helpful in getting us additional tour information that we requested as an add-on to our holiday. She really crossed all the "t's" and dotted all the "i's"! And we left confident that there were no "loose ends"! And it turns out...there were no "loose ends"! We had a wonderful trip....thanks to Nette for all her advice, her travel knowledge, and making sure all the details were dealt with!

Nette was amazing! Extremely helpful and went above and beyond

Excellent service, very thorough

Nette is always pleasant and will work for you to find the best solution for travel and even when travel changes, she still works for you, always with a smile. Awesome.

Nette was so very helpful. After waiting almost 30 years, we booked our dream trip and then had to cancel due to a medical issue. Nette helped us every step of the way. Finally got rebooked and had the best time!

Thank you Nette. You seem to care about the client and that is much appreciated.

Bette was always so helpful and sincere with her suggestions. She never rushed us and worked hard to find the perfect getaway for us.

Great experience with Nette,

We have worked with Nette for the past 9 years. We highly recommend her services, she has always gone the extra mile for us. She us quite conscious of the cost of travel and is alway recommending the best approach for us to take.

Nette is very friendly and accommodating. I feld like I was in good hands and things were taken care of.

She was most helpful

Nette was one step ahead. She kept me up-to-date with information, forms, and travel updates.

Nice

She helped us in every way to make sure our trip went smoothly!

Nette was great at communicating and explaining any changes or requirements that popped up due to Covid-19. Her friendly attitude made working with her easy.

We were very happy with our service from McPhail Travel and Nette. She responded quickly to our inquiry for our first trip to Huatulco and within a few hours we were confirmed and booked. I appreciate her expertise and due to her experience she can answer questions we had about visiting a new area. I would definitely encourage using her for your future travel plans.

We have now used Nette for several years and many bookings. Her knowledge and experience has been beneficial and she goes above and beyond expectations. Her friendly and personable demeanour builds a sense of trust and confidence that everything about your trip is looked after. I highly recommend Nette for first time travellers or for those looking to change their agent.

Nette had everything organized for our trip to Mexico. Recommended her to friends

Nette is very efficient and answers your questions quickly.

Nette booked our flight as well as some hotels for us. We are very happy with the choices she selected for us. She always follows up on everything. Will definitely us Nette in the future.

She is very thorough and detailed and makes sure everything is in order before you leave on the trip. She takes the time to get to know us and what our travel preferences are and will recommend travel companies that will meet our needs. Will recommend her to our family and friends.

Excellent service from Nette as always

Nette was very helpful in helping us choose a girl's getaway. Everything ran very smoothly and the hotel she set us up in was very good. Coast Capri had good room and excellent restaurant. The wineries were a lot of fun as well.

Nette always takes time to double check all the details to make each trip the best trip of our lives! She listens carefully to our wishes and expectations and does everything to make them a reality. Her experience in the travel industry is of utmost importance. She gives honest advice which is much appreciated. We highly recommend Nette as a travel advisor and appreciate her excellent work.

Nette, planned our trip with us our hotels and car rental and everything was wonderful we enjoyed our trip immensely couldn’t have done it without Nette!!

This was our first trip to Hawaii. It had been on our bucket list for quite some time. The area we stayed in was lovely…..right on the ocean, & within walking of shopping & many restaurants !! No problems with any flights. The resort was a bit of a disappointment….quite dated & no maid service (unless you paid extra for it). Staff never really told us anything & were not the friendliest. But, all in all, it was a great holiday ! Thanks Nette

Nette had prepared all aspects of our trip, air, hotel and cruise. Everything went according to plan, all details were covered. Her expert advice and ability to answer all of our questions is appreciated. This is the 5th cruise Nette has taken care of for us.

Nette was very helpful and informative

I was very pleased with Ocean Riviera Paradise El Beso. I especially liked the room on the adults side. The pool was awesome and the staff couldn’t be more helpful and fun. I would definitely stay there again. Big thanks to Nette for suggesting the hotel. And the weather was stellar!

Nette had booked I think 3 trips for us now. All smooth sailing offering great advice along the way. Has everything ready for us and keeps us in the loop at all times

We have never travelled to a tropical location so with Nettie's knowledgeable help decided on Cuba, and the resort she suggested Grand Ashton our vacation was booked through Sunwing. This property is rated as four and 1/2 star property, we did not experience any shortages. we could always get a cabana when we went to the beach. I guess my only dissapointment was with the el la carte restaurants, the food in the buffet was by far better and a huge selection. The tours through Nexus, we took the supreme tour to Havana and for ourselves there was to much walking and to long of a day,we should have taken the shorter tour. the local tour of the sugar cane,rum making & cigar tour was fun and interesting and local to Veredaro. We also rented a cab and went into the city on our own to do some local shopping in the market and have lunch at the El Rancho resturaunt , they have the best lobster. Our Sunwing rep. was helpful, knowledgeable and simply amazing! the people in Cuba live a different t

Enjoyed the relaxing time and never had any problems with flying to and from each airport.

Outstanding

Awesome from start to finish. Had a westjet problem in Ft Lauderdale and Nette did everything she could to arrange a flight home. It all worked out well and she followed up with us once home.

Nette is amazing to work with! She goes above and beyond to help us! To the point where she answers texts and Facebook messages at odd hours of the night when weather and flying are issues! I’d never book another vacation online by myself! The trust I have with Nette is strong and she’s always done everything humanely possible to help me

We asked Nette to arrange a trip to Asia for our 60th wedding anniversary. We agreed on a Viking cruise of Indonesia. Then, after a bit, we thought we might as well see Angkor Wat while in the area and asked Nette to do a pre-trip visit to Cambodia. Then we saw a Trafalgar trip to Vietnam and asked Nette to add that on front of the Cambodian trip. She did all of that and found for us people to to pick us up at the airports and take us back there again; to take us on tour in Cambodia and found us a hotel there. She nudged us to see the Travel Nurse in Brandon so we would have all our necessary shots. She applied for the necessary visas while we were sitting in her office and kept track of when that could be done. She booked our flights- and there were quite a few of them. She kept track of all the details and reminded us when we needed to check in for flights- even when we were in Asia. Nette encouraged us to download the WhatsApp for overseas communication. She is very well organized a

Awesome

Nette was excellent to work with. Very efficient and covers everything. She makes travel easy.

She's the best!

Nette has been an awesome travel agent for my husband and myself. She keeps us up to date with travel information like the Air Canada strike ....and offered to let us know (over a weekend!) when and if a strike was averted. She is excellent at making sure every document is ready and payments are up to date, and every deadline to book tours is met. All of this gives us confidence that we are "good to go" and don't have worry about details once our trip has started!! Nette is not only a travel agent...she is a friend who cares about making sure you have anything ready and done!!

Great! She is very knowledgeable, thorough and friendly.

Thanks for everything! You’re the best.

Nettie kept us informed about all the stages of our trip as we were planning it and up until we left. She was very helpful.

Nette is always diligent in ensuring our plans are well executed and checks back with us after our trip to make sure things went well.

Nette was delightful to work with . She was very helpful and knowledgeable

Nette was delightful to work with. She was very knowledgeable and helpful

Excellent

Got exactly what we wanted, very helpful, great tips and travel advice.

Excellent

Professional and extremely knowledgeable. Very detailed with the information given. She was extremely helpful when our flight was delayed an entire day and instructed us to put a claim in for extra expenses incurred

Nette was excellent from first contact looking for a vacation to the end getting our travel insurance claim done! She was prompt, informative, polite and a pleasure to work with. Would highly recommend Nette as your travel agent!

I have been working with Nette since 2017. She has always been very professional and efficient.

Enjoy dealing with Nette. Always bubbly and pleasant.

My first time working with Nette was a wonderful experience I live on Vancouver Island and used nette's service in Brandon Manitoba to assist me with all my travel needs . My sister said she was a wonderful young woman and she was right. She was professional polite knowledgeable and overall a wonderful person. I will use nette services again in the future.

Nette is always pleasant and thorough with her job and great to work with.

Excellent

excellent

Nette was a pleasure to work with. She kept us informed and had suggestions to make our travel easier.

Nettie goes above and beyond to make sure your trip is awesome. From the booking to the follow up upon home arrival Nettie is right there for you

She was amazing. Went above and beyond for us.

Excellent

Nette provided us several resort options. She clearly described the medical, trip cancellation & interruption insurance plans offered. She also advised on entry & exit requirements for our trip to the Dominican Republic. Our visit to Nette's office was followed by phone calls and emails to ensure we had all information needed and assurance that Nette was available in case we needed any help along the way. She even called after we returned to ensure we had enjoyed a great trip!

Nette provided us several resort options. She clearly described the medical, trip cancellation & interruption insurance plans offered. She also advised on entry & exit requirements for our trip to the Dominican Republic. Our visit to Nette's office was followed by phone calls and emails to ensure we had all information needed and assurance that Nette was available in case we needed any help along the way. She even called after we returned to ensure we had enjoyed a great trip!

Thorough and extremely helpful

Nette is amazing. She was super helpful in choosing our resort, helped us with the entry and exit documents we required, called us the day before we left and the day after we returned. I highly recommend booking with her!

Nette was super great to deal with. Always very helpful and answered all questions quickly.

Nette was informative, friendly, easy to talk to, and timely. We were very happy with her! I would strongly encourage anyone to book with Nette!

Nette was very thoughtful and attentive to all of the details of our trip. She has saved our family from travel disaster more than once! She called often to ensure we had the correct information for travel when there were unexpected changes or to ensure that we were aware that payments were being made soon. She also helped with travel documentation and customs forms. She is a tremendous help and is super friendly too!

She was so friendly, listened to what we wanted and was always available if we had any questions.

We had a very positive experience with Nette. She was pleasant, efficient and handled everything very well. We required some special requirements and she accommodated all our needs.

Nette, was very helpful making all the necessary arrangements for my husband( who has a disability)Everything we asked of her to set up for him, went smoothly to make his trip as stress free as possible. We has a great time, and we thank you so much Nette.

We had a fantastic vacation! Everything worked out seamlessly. The tours Nette recommended were superb! Thanks so much for finding and booking the perfect resort and flights for our vacation. We really appreciate your kind service and continual spirit of helpfulness.

we have had the best experiences each & every time we get Nette as our agent. She is friendly, organized, knowledgeable, and passionate about travel!

Very knowledgeable about her field! She’s willing to look for options , not just the one that comes up on the computers!

We have booked 4 trips with Nette and they have all been very organized with no problems even when one had to be cancelled because of covid. River cruise,ocean cruise, mexico, British Columbia.
Would highly recommend working with Nette!

Nette was fantastic & made sure everything was looked after for us !! She kept in touch with us regularly to check on any concerns we may have or to let us know of any changes.

We couldn't've been helped more, her help was excellent

Nothing but good things to say about Nette! Everything was done for me! I didn’t have to worry about any of the details, it was wonderful!

Great experience working with Nette Bacaling

Nette was amazing in helping us find great flight times and deals, by changing our travel dates by one day she saved us hundreds of dollars and cut our travel time by hours.

Accommodate us in excellent way

Very pleasant and professional

As usual, Nette was amazing.!! We had some delays in our travel there, and then we have to cancel and reschedule our travel back for health and personal reasons, and Nette was all the time helping us in those stressful situations! We feel supported and safe cause all the time felt that she would manage the situation professionally and looking for our convenience and wellness. We always book with her! And recommend her more than a 100%!

It was a very good experience! Information was provided efficiently , and details were all looked after .

We very much enjoy working with Nette. We have already told others how much we like her.

She was very knowledgeable and could explain things in a way that I understood. It was a lot of information to take in when getting the packages prior to leaving. She was very patient with me and my questions.

It was nice working with Nette. She answered all our questions and helped plan our dream vacation.

Nette was great to work with when planning our hot holiday. She assisted us with finding a resort to meet our needs. She helped us choose a great resort. Nette was very personable, helpful, and efficient.

excellent

Nette has been great, very efficient. Nette gets to know you and remembers you from year to year and gets you the best experience you would like

Nette has been such an easy person to work with as we plan any/all of our trips! We value her professionalism and personal touches.

Always available to answer any questions!

We worked with Nette from the beginning with booking our flights through McPhail. Nette was able to book us the exact days we requested and she was even able to make accommodations for us as our plans/flight requirements changed a few days prior to our departure.

After a delayed and then cancelled flight on the route home after our trip, Nette was able to work extremely quick to book us a new flight home to avoid an extra day away from home. Being stuck in the Calgary airport felt overwhelming after hearing about our cancelled flight but after one conversation with Nette, we knew we were in good hands.

Nette took the top notch customer service even further by calling us personally after we had arrived home to ensure we had made it safe and sound.

Highly Recommend!

Nette listens to what you want and then does her best to provide it. She is a stickler for checking details to make sure all needs have been taken care of and everything is delivered as requested.

Nette is a friendly professional travel consultant who takes time to check on details and follows up to make sure all is in order.

Very helpful.

Nette kept working for us even when it was crazy busy for her(Leading up to spring break) And even after our trip, she reached out to help again with some travel issues that we had. Thanks Nette!

Nette was great to deal with and handled everything very well, will definitely be coming back in the future.

This was a special group birthday vacation. I met with Nette gave her location, date, and a list of must haves for the resort. She spent the time and did the research to come back with a couple of options. She was very knowledgeable on insurances and travel restrictions due to the pandemic. She kept all travelers well informed especially with travel restrictions not just me as the group leader. She kept in touch by email and phone. All around it was a great experience and a great vacation. I would definitely recommend her and will be using her again for future vacations.

She took great care of all 11 in our group

Nette listened to what we wanted regarding our travel. Once we decided she had all the documents, etc done accurately and in a timely fashion.

Nette helped us plan our G Adventure trip to Vietnam & Cambodia along with an additional 9 day stop in Phuket. Nette ensured we were fully prepared and was available to answer any questions we had. I would recommend to all of my friends to make sure they book their next vacation with Nette. She is amazing!

The buffet was amazing

I had a phenomenal trip and thanks to Nettie it was stress free. She planned the trip and booked our tour, flights, accommodations & assisted with the evisa's. She had traveled to the places we were traveling to and gave us wonderful recommendations and tips that made the trip extra memorable.

From flights , air port pick up , hotels , G Adventures tour, more hotels and flights , princess cruise , and flights home , all flawless.

Nette was fantastic and very helpful

We have engaged MacPhail Travel ( Nette Bacaling,travel agent in particular) to book our vacation travel for many years to our great satisfaction. Nette is a delight to work with - she is very kind, patient ( working with seniors here), totally reliable, conscientious & efficient. She gives us total confidence that all booking arrangements are in order & always encourages us to call if we should experience any travel disruptions. She always gives us a telephone call after the trip. We have actually recommended MacPhail & Nette to others. Thank you Tom & Susan Mooney

Nette was a dream to work with.
She was recommended from family members and she took care of everything for us.
She went above and beyond with emails and phone calls.
She explained everything to us in detail so there was no surprises.
Would totally book with her again.

Very good and she was when we needed her. She kept in touch with us through the whole trip.

Nette was amazing to work with. She took care of all our needs and wants going into this trip. We were supposed to go on this trip in 2020, but Covid put a stop to that. Nette kept us up to date over the years and continued to book us in until we were finally able to go!! Thanks so much Nette!

We worked with Nette from the beginning with booking our flights through McPhail. Nette was able to book us the exact days we requested and she was even able to make accommodations for us as our plans/flight requirements changed a few days prior to our departure.

After a delayed and then cancelled flight on the route home after our trip, Nette was able to work extremely quick to book us a new flight home to avoid an extra day away from home. Being stuck in the Calgary airport felt overwhelming after hearing about our cancelled flight but after one conversation with Nette, we knew we were in good hands.

Nette took the top notch customer service even further by calling us personally after we had arrived home to ensure we had made it safe and sound.

Highly Recommend!

Nette pays attention to details. I asked her to book a flight for me to PEI and she did so and explained what the problem was when the hours of the flight were awkward. I was using a banked credit and she had the difference credited to my card. She phoned and offered to check me in for my flight is I so desired.

Nette is one text/call away and help us get the best and affordable trip!

SHE IS THE BEST AGENT I KNOW, BECAUSE SHE IS KIND AND BEATIFUL PERSONS, THANKS

Nette was wonderful to work with. She was prompt with details of my trip and had it planned very quickly!!! She was very professional and very helpful. Thank you Nette - you made this trip easier for me.

Nette has been most helpful. She is knowledgeable, obliging and we were always left feeling we were being well looked after.

We feel 100% confidant in Nette's recommendations for all of our travel plans. She is super knowledgeable and is excellent at responding timely with multiple destinations for a vacation. So far we have loved all of our vacations booked for us by Nette, we highly recommend her expertise.

Nette was very timely, cordial, professional, and polite. I am not used to using travel agent services professionally or personally, but I may be re-thinking that after working with Nette! Every question I would have had was answered before I even knew it would be a question.

Amazing trip! We were escorted as if royalty. Our guides were very knowledgeable. Food was great. Accommodations over the top. We have been on other trips booked through Mc Phail travel and were never disappointed. This one was over the top. Thanks for the amazing experiences!!!!

Nette was able to accommodate any requests we had. Our resort was informed with our requests as well.

Once in a lifetime trip through the Canal. Visiting Guatemala was fantastic. The Encore is a great ship.

From the time we picked this cruise to the day after returning home. Nette has provided great advice and guidance to ensure our experience was exceptional.

Nette ‘s attention to details made our trip awesome. She goes the extra mile to make sure everything is done all documents etc. I would highly recommend her as your next travel agent!

She is very knowledgeable about all things to do about travelling. She is honest with evaluations of destinations and resorts. We trust her to find the best solutions for our needs.

She was very clear as to what to expect on the cruise including things to check out at the ports. She was extremely knowledgeable. Thank-you Nette!

Our friends booked a cruise with Nette and recommended Nette to us. I had been nervous about using a travel agent before but Nette made it a really easy and pleasant experience. Thank you Nette! :)

A pleasure to deal with and knows her stuff.

Netted was very pleasant and really listened to us. She found us the best flight at the best price. Her fee for 2 tickets was $60 and we received a discount at Park and Fly for $60!

Nette has been an excellent agent. She looks after our interests at all times and makes sure all the i's are dotted and T's crossed. We would recommend her to anyone looking for a travel agent.

Nette was very friendly, efficient, and patient with our slow decision making. She is a joy to work with

Nette is awesome to work with. She knows we haven't done a lot of travelling & is very helpful. Our flights & hotel were great. She always answers all our silly questions !! Couldn't ask for anything more; I'm so glad we met her last winter !!

She take care of everything from the beginning to the end of my trip. Always Keeping me posting for any change on my trip. I have years booking trips with her and not problem everything go well .. thanks Netter for your great services ??

We met Nette a few years ago & she has helped us with a few trips now. She is an absolute treasure to deal with ! She is so easy to talk to. She has always given us great suggestions. Once our destination was decided, she makes sure every detail is looked after. Can't say enough about her !!

Very nice

Always kept us informed with calls or emails

Nette from McPhail did her usual great job. She made everything very easy for us and got us the room and location that we wanted. This made for a great vacation for us at the Barcello resort in Huatulco, Mexico. The resort was great and our room was wonderful with pool and ocean view all for a good bargain price. Using the PLUS for Sunwing travel was well worth the extra cost and would suggest that anyone else going 5 plus hours and wanting less waiting time to use this as well.

Nette went above and beyond for us when booking our trip. Helpful, extremely knowledgeable and efficient, we will definitely book with her from now on!

I didn't have as much experience with Nette as our travel companion did. My husband and I went in to purchase the tickets and spoke with her then. She was very friendly and very accommodating. When it turned out our original hotel choice had a bad Norovirus going through it, Nette worked hard to accommodate us at another hotel and it turned out to be a great stay. Thanks!

Nette was very helpful,friendly and knowledgeable when I booked my trip. She provides excellent Service and I will definitely book vacations thru Nette again , thanks Nette!

Nette was great to work with. She listened to our family’s requests and game up with some great options for us. She is very organized and is sure all details are taken care of , which gave us complete peace of mind. Consider booking your next trip with Nette!

A pleasure to deal with and accommodating. We had some room mix ups, but I don't believe it was anything that Nette showed us, it was what the resort advertised and provided were different.

Nette is always so friendly and easy to work with. She is very efficient, certainly can figure our your needs and wants. She is also great at following up with you as you're getting ready to leave, just to make sure that all the bases are covered.

We always have had the best treatment, Nette is very helpful, knowledgeable, friendly, and kind. We like that she checks in with us when we return to see how our trip was, makes sure that everything she helped to plan worked out well. Each time we see her she always remembers our names!

Nette was very accommodating person.she is trying to find a cheapest deals that make you satisfied.

She was very nice to work with .

I really appreciated nette for helping me find a flight to Bremen Germany. She responded to my emails almost immediately. When i went to book my flight with her I walked in without an appointment and i was lucky that she was willing to help me right away...I will definitely be contacting her again on my next vacation.

Perfect and detailed

Professional knowledgable, competent .Nettie was very easy to work with.

Nette made all the worries about travelling to Asia non existent. Nette looked after our visas to China which was a huge time saver and stress relief! We used Nette to go to Hualtuco in the past and she was excellent in helping us find the perfect resort!

She is very good doing her job and can help you in any way possible if you need book tickets to go some where or vacations. She is a nice person ans very efficient on her job..... well done Nette. I always recommend her to my friend when they need to book tickets to go back home or different place ??????

Nette is always super knowledgeable and efficient when we meet with her to discuss our travel plans. We always know our tickets will be booked correctly giving us peace of mind especially this time since we were visiting multiple countries.

Very friendly, efficient, and working around our needs.

Nette is extremely thorough, she doesn't forget! She gets to know you personally, something we very much appreciate. We are an older couple and my wife and I think of her as a member of our extended family. You will not go wrong with Nette.

She is very good doing her job and always helping you with anything I need ... thanks Nette Bacaling

Extremely professional, knowledgeable and personable

Very happy with Netties services. All details such as flight changes,hotel confirmations, venue itineraries presented in chronological order in convenient packet.As close as your iPhone should anything be needed. Thanks for being you and not a robot, you are becoming a rarity, build on your efforts.

After 3 unsuccessful attempts getting other travel agencies to help plan the vacation, Nette provided the assistance that we needed. Along with her expertise, she was also very patient, thorough and gave us good advice. As a result, our trip was worry and trouble free.....went very smoothly. Thank you Nette. Will definitely come to you again and promote you to others.

We've been working with Nette for so many years for booking our flights. She is friendly and knowledgeable all the time. I would recommend her to anyone interested in booking a trip.

We found Nette very helpful and knowledgeable about our needs. She was very pleasant and considerate about our well being on our vacation.

My trip needed to be organized quickly. Nette efficiently put together the flight and accommodation options and services for me to choose from. The flights worked very well. My accommodation was a bit disappointing, but there were very few options available close to my destination.

Nettle Bacaling is a very good sales agent . She is very helpful, friendly . And she explained to me all the necessary details for my trip . I am really happy with her service.

She was able to offer us a better than the standard price we could see on the internet everywhere else. I've booked with Nette more than once and have had nothing but great service.

She does an excellent job

I have worked with Nette once or twice a year since she started at McPhail seven years ago. She is the only agent I use now. I think that speak for its self.

She is the best

We are very impressed with the service Nette provides us. She is very courteous and knows her stuff. We will definitely be utilizing her services again She is a pleasure to talk to. Thanks Nette??????

Had a great experience dealing with Nette! Everything was as explained! Would recommend her as a travel agent!

I found Nette to be friendly, knowledgeable and efficient when dealing with her and had answers to all of my questions and concerns. Everything she said she would do was completed, something I find does not happen often.

This was the first time I had used McPhail for my travel needs and highly recommend them to everyone. If you have an opportunity to meet and work with Nette, you will be impressed.

Nette has been great to work with so far! She has answered mine and my family or friends questions quite rapidly! We are just in the process of booking our wedding for Jan 2019.

Excellent and professional. Always on a personal level Will always book with Nette

Dealing with Nette was a very positive experience when we were making our travel arrangements and we appreciated her professionalism and courtesy very much.

Nette have good skills and knowledge on booking our flights.

Very good, quick to get back to us. Provided links so as we could view the hotels.

Nette was super accommodating and explained everything before she did it. She showed up the comparisons of different flights and airlines at different times, which helped us make our decision. A real pro!

Nette went above and beyond for us! We couldn’t have had our dream wedding without her!

We booked our flights to San Salvador and Nette found the cheapest fare for my family. I will definitely recommend her to all our friends and family.

Nette was impressive! She thought of everything and made our trip so much easier. We could not have done this family trip without her expertise and help with everything from the flights and hotel accommodation. We highly recommend Nette to everyone.

Nette was very efficient pleasant and professional.

My wife and I had used mcphail travel for several years, mostly for winter holidays to Mexico although we live in Winnipeg. We had found that the service provided to be just excellent. Both for pre and post vacation service when needed.
When Nette became our agent at mcphail she continued with that kind of service seamlessly. Always answering questions and searching out information.
Such a cheery voice when I phone. She almost makes you want to plan a trip just to talk to her.
I had not traveled for a couple of years but I still had Nette's direct line. I kind of thought that I would be developing a new relationship but after just a few seconds we were talking like old friends.
The trip for the fall ('17) was not exactly simple. One person lives in New York, the other in Winnipeg but they had both booked directly with the airline. No problem for Nette. Very quickly she had the two of us on the same flights coming and going and sitting together.