River & Ocean Cruises Specialist and Family Travel

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Nette Bacaling, CTC, Travel Agent in Brandon, MB

Nette Bacaling, CTC

Brandon, MB Travel Agent
Super Agent

Nette Bacaling, CTC

Brandon, MB · 14 Years of Experience

McPhail Travel, a Travel Leaders Network Affiliate Agency
5.0
(201)
99% Recommended
Nettie was great in helping pick hotels and being our first cruise she looked after all of the details. She always replied to my questions... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Mexico, Thailand, Japan, Kenya, Peru

Interests:

Destination Weddings, Family Vacations, All Inclusive, River Cruises, Safari

Suppliers:

Viking, Abercrombie & Kent, G Adventures, Globus, Silversea

About Me

Adventure Travel
Adventure Travel

With over 14 years of experience in the travel industry, I bring a wealth of knowledge and a passion for creating unforgettable vacation experiences.

As a Certified Travel Counsellor, I’ve combined my love for travel with a strong commitment to helping others. My organizational skills, industry experience, and attention to detail have led me to specialize in destination weddings, river and ocean cruises, small group tours, and family vacations.

I’m proud to be part of the McPhail Travel team and look forward to building meaningful, long-lasting relationships with my clients.Delivering exceptional customer service is my top priority. My in-depth understanding of the travel industry allows me to truly listen to your preferences and tailor recommendations that perfectly match your vision.I’m known for being approachable, patient, honest, and dependable, and I always aim to exceed expectations both as your travel consultant and in crafting your dream getaway.

Wherever you want to go, I’m here to guide you with expert advice and help you experience each destination in a genuine and enriching way.

As a passionate traveler myself, I love sharing first-hand insights and experiences. Some of my personal highlights include a flight seeing tour and dog sledding across the breathtaking glaciers of Alaska.

More recently, I’ve explored Japan on a G Adventures tour, experienced Thailand through immersive local guides, and discovered the vibrant culture of Peru. I’ve also completed Destination Wedding Specialist training with Hyatt Inclusive Collection in Los Cabos, Mexico. Additional adventures include small-group tours in Cuba and Costa Rica with G Adventures, visiting Jamaica, and cruising with Avalon Waterways from Paris to the historic Normandy Landing Beaches.

Additional Languages
Spanish,
Tagalog

Why I Specialize in River and Ocean Cruises?

With 14 years of experience at McPhail Travel Brandon, I’m a seasoned travel professional who knows firsthand how planning a cruise on your own can feel overwhelming.

Having personally enjoyed river cruise and several ocean cruises, plus booking over 50 Viking river cruises and countless ocean cruises for my clients, I bring real expertise to the table.

As your cruise specialist, I’ll guide you through every step of the planning process so you can relax and focus on making the most of your amazing journey.

 

REVIEWS

Rating: 5.0
201 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 201 reviews

Canada New England Cruise
Reviewed By Wshart - Reston, MB | Traveled to At Sea
Nettie was great in helping pick hotels and being our first cruise she looked after all of the details. She always replied to my questions promptly. Prior to the holiday we met and she reviewed all what we needed to know.
I would recommend this agent to my family and friends.
62 of 104 people found this review helpful. Was this review helpful to you?YES|NO
4
Reviewed By Excellente! - Boissevain Manitoba | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
5
I would recommend this agent to my family and friends.
61 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing vacation
Reviewed By Kayla - Cherry Point, MB | Traveled to Cuba ~ Caribbean
Nette has been very helpful on all our trips from finding the best flight connections to recommending resorts!
I would recommend this agent to my family and friends.
56 of 96 people found this review helpful. Was this review helpful to you?YES|NO
Nette was our holiday hero!
Reviewed By Jennifer - Virden | Traveled to New Orleans ~ Louisiana ~ USA
Nette booked our flights, hotels, a cruise and a 5 day stay after in New Orleans. She worked hard before our trip to get us a good deal and to make it a trip we would never forget. However, the services she provided was so much more than just booking the trip- she actually saved it too!

While we were travelling she was following our flights from her office and noticed that due to flight interruptions that we were at risk of missing connections and, ultimately, our cruise! When we got off the plane she notified us by email , and called, and was already working to give us instructions on how we could reconnect and get to get back on track to where we needed to be. She was so helpful behind the scenes to get us new hotels and cancel old ones and to help chase luggage on our behalf and to help with insurance claims later.

I was very impressed by her service and professionalism. Nette was our holiday hero!
I would recommend this agent to my family and friends.
59 of 103 people found this review helpful. Was this review helpful to you?YES|NO
Long but that was not your fault - delays at the a
Reviewed By LS - Brandon, Manitoba | Traveled to Edmonton ~ Alberta ~ Canada
Flew from Winnipeg to Edmonton and return - prompt communication when we had questions prior to the trip.
I would recommend this agent to my family and friends.
61 of 108 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Travel Consultant
Viking River and Ocean Cruise Specialist
Certified HAL Academy with Holland America Line
AM Resorts Destination Wedding Specialist
Globus Tour Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

A Cruise Story.
Nette was knowledgeable and kind, always had time for us and all our questions. She kept us up to date with all communications from the travel companies, made sure we understood what was sent and always followed up to make sure we had everything done that was required for the trip. We encountered several delays through the trip, extensive delayed flights, a hurricane, and a delayed cruise ship. She was just a phone call away, she followed up with everything that was going on and guided us as to what we should do. After the trip ended she continued to help and guide us with all of the insurance claims .We love her sense of humour and we would definitely recommend her to anyone!
Best Cruise Experience.
Nette was our holiday hero.
Nette booked our flights, hotels, a cruise and a 5 day stay after in New Orleans. She worked hard before our trip to get us a good deal and to make it a trip we would never forget. However, the services she provided was so much more than just booking the trip- she actually saved it too! While we were travelling she was following our flights from her office and noticed that due to flight interruptions that we were at risk of missing connections and, ultimately, our cruise! When we got off the plane she notified us by email , and called, and was already working to give us instructions on how we could reconnect and get to get back on track to where we needed to be. She was so helpful behind the scenes to get us new hotels and cancel old ones and to help chase luggage on our behalf and to help with insurance claims later. I was very impressed by her service and professionalism. Nette was our holiday hero!
Our holiday hero!
Outstanding Travel Agent
Friendly. Accessible. Experienced. Knowledgeable. Patient. Always has the clients’ best interest at forefront. Followed up to see how our trip was - to see if there were any problems.
Happy Travellers, Brandon Manitoba
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