Rhine river cruise
Reviewed By John - South Dakota | Traveled to Basel | Switzerland | Europe
We had a great time despite the low water levels.
Thomas Wierenga responded
"I'm so glad to hear it. Viking is a pretty amazing way to travel isn't it."
✓ I would recommend this agent to my family and friends.
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Viking Voyagers
Reviewed By Viking Voyagers - Robins, Iowa | Traveled to Amsterdam | Netherlands | Europe
Thom kept us well informed b4 our cruise. He was quick to respond to any questions we had, and made sure our large group was getting any and all discounts possible though viking.
Thomas Wierenga responded
"It was a pleasure to help! Thanks for the kind words!"
✓ I would recommend this agent to my family and friends.
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Excellent trip facilitated by Thom
Reviewed By Denise - Omaha Ne | Traveled to Norway | Europe
Thom was not even our paid Travel Agent,but because our travel friends had used him, Thom included us and assisted us in so many ways. He is a awesome, kind person that helps customers in the details.
Thomas Wierenga responded
"Thank you for your kind words. You have been delightful to work with."
✓ I would recommend this agent to my family and friends.
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We had a wonderful trip
Reviewed By Ed and Vicki - Carroll Iowa | Traveled to Scandinavia | Europe
We took the Viking Homeland cruise and it was outstanding. Thom was vital in our planning and logistics to make this trip a memorable experience. We would recommend Thom and Viking for any travel plans.
Thomas Wierenga responded
"I'm so glad you enjoyed the trip. You certainly had a great group to go with. It has been a pleasure working with you."
✓ I would recommend this agent to my family and friends.
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A Great Viking Homelands Cruise!
Reviewed By The Happy Wanderer - Carroll, IA | Traveled to Baltic Sea | At Sea | At Sea
Thom is far and away, the best travel agent we have ever worked with! Thom’s attention to detail insured that our travel experience to the Baltic Sea region was one of the best trips we have ever taken. Thom takes great care of you from the initial planning stage of your trip, through the trip itself, and then your return travel. We have enjoyed a number of ocean and river cruises with Viking over the years. Working with Thom on this adventure was well worth it!
Thomas Wierenga responded
"Thank you so much. I am so happy the trip went so well!"
✓ I would recommend this agent to my family and friends.
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Excellent service!
Reviewed By Traveler 14 - Elkhorn, NE | Traveled to Scandinavia | Europe
Thomas did not receive any financial compensation for the help provided to my roommate and I on this trip as we had booked through another agent. All of the others in our group who traveled used Thomas. When setting up details of the trip came up he supported us just as if he was our agent! He did not have to, but provided us with so much help! He will be the agent I use in my future trips!
Thomas Wierenga responded
"Thank you very much. I look forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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Wonderful experience working with Thom!
Reviewed By Grandma on the go! - Carroll, IA | Traveled to Baltic
It was truly a great experience working with Thom on our Viking Ocean Cruise. We travelled with a group of 14 people. Thom took everyone’s needs into consideration and helped with planning, even beyond our expectations. We appreciated his attention to every detail. We are already planning our next trip with Thom.
Thomas Wierenga responded
"It was wonderful working with all of you! glad you enjoyed the trip"
✓ I would recommend this agent to my family and friends.
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Scandinavian Cruise
Reviewed By Tenacvol - Maryville, TN | Traveled to Scandinavia | Europe
Thom was absolutely fantastic from Day 1! He communicated with us extremely well. He was always quick to respond to any questions we had and he got us an outstanding deal on our cruise. He also provided us with tons of extra information about our cruise and was great about reminding us about any upcoming due dates. We have nothing but great things to say about Thom. We were so pleased we have already booked two more cruises through him! Thom is the absolute best!!
Thomas Wierenga responded
"Thank you so much for the review. I look for to helping with the upcoming Viking cruises"
✓ I would recommend this agent to my family and friends.
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Excellent service
Reviewed By Cindee - Maryville, TN | Traveled to Scandinavia | Europe
From the very beginning of planning to the end of the cruise Thom was amazing. He sent frequent e-mails at all stages of the trip to help plan the itinerary and answer any questions. We have already booked 2 more cruises with him and will continue to use him in the future.
Thomas Wierenga responded
"Thank you Cindee! You guys are awesome and it is a pleasure to help with your trips"
✓ I would recommend this agent to my family and friends.
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Viking Homelands
Reviewed By Thom Warringer - Carroll, Iowa | Traveled to Aarhus | Denmark | Europe
Viking Cruise line provided us with an incredible two weeks of enjoyment sightseeing in Sweden, Estonia,Poland, Germany, Denmark, and Norway. The entertainment on the ship was relaxing and educational. Food and beverages were also excellent along with adequate staffing.
Thomas Wierenga responded
"I'm so glad you enjoyed the trip. I knew you would."
✓ I would recommend this agent to my family and friends.
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The Best Family Vacation!!!
Reviewed By Mo - Rancho Cucamonga , ca | Traveled to Nassau | Bahamas | Caribbean
Thom, Is the best!!! He made sure to answer any pending questions I had. As a 1st time cruiser, I was excited, and had lots of question. He was so patient and followed up with important reminders.
Thomas Wierenga responded
"Thank you, and I am so glad everyone enjoyed the 1st cruise!
Thom"
✓ I would recommend this agent to my family and friends.
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Viking Cruise
Reviewed By Karen - West Des Moines, IA | Traveled to Czech Republic | Europe
We were anxious travelers planning our first European trip and wanted a Viking River Cruise. We reached out to Thom and he put all four people in our group at ease. He took care of the Viking reservation, air, kept us notified of changes, and even zoomed with our group to answer all questions. Thom sent us a folder with all of the details laid out before we left. He was very quick to respond when contacted. The trip was wonderful and I would recommend Thom for anyone planning to travel!
Thomas Wierenga responded
"That is so nice. Thank you very much for the review. You guys were a fun group to work with!
Thom"
✓ I would recommend this agent to my family and friends.
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Viking river cruise
Reviewed By travelor123 - Iowa | Traveled to Europe
Thom was helpful in providing information and setting up our cruise from start to finish. Quick reply/turn around for questions. Provided a lot of knowledge.
Thomas Wierenga responded
"Thank you so much. You picked a great itinerary
"
✓ I would recommend this agent to my family and friends.
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A great trip!
Reviewed By GM6001 - Ames, Iowa | Traveled to Eastern Europe | Europe
Thom was very helpful and had everything all set and ready for our vacation. It was so nice not having to worry about little details.
Thomas Wierenga responded
"I'm glad you didn't worry about anything. Thanks for letting me help."
✓ I would recommend this agent to my family and friends.
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Helpful & Quick
Reviewed By Moser - Ames, Iowa | Traveled to Eastern Europe | Europe
Thom was really helpful and responded quickly!
Thomas Wierenga responded
"Thank you for the review. It was a pleasure working with you!
"
✓ I would recommend this agent to my family and friends.
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A new adventure
Reviewed By Skipper - Maryville, Tennessee | Traveled to Washington | USA
Thomas recently arranged a cruise for us on the Snake and Columbia rivers, with American Cruise Lines. It was a great adventure! We saw beautiful country, navigated through deep locks, and ate ourselves silly. Happy hour was as happy as could be and the unique entertainment had us tapping our toes. The staff was as accommodating and the staterooms were comfortable. We made many new friends and connected with old ones. Great cruise Thomas! Thank you for handling all the details so we could just enjoy!
Thomas Wierenga responded
"So glad you enjoyed the cruise, and thanks for the review!"
✓ I would recommend this agent to my family and friends.
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Smooth and seamless - best trip!
Reviewed By Familyof4 - Johnston, Iowa | Traveled to Costa Rica | Central America
We have travelled a lot over the years with our daughters. They say our trip to Costa Rica is at the top of the list. The Parador Resort exceeded our expectations!! The staff, the food, the rooms, the pools- all top notch. The monkeys and sloths were a bonus. Long drive to get there, but worth it! Tim did a great job setting everything up for us. I’m. Gluten free and has zero issues the entire trip.
Thomas Wierenga responded
"Thank you for the review. I am so glad you enjoyed the trip so much!"
✓ I would recommend this agent to my family and friends.
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I didn’t think I needed a Travel Agent
Reviewed By Beth T - Cedar Falls, IA | Traveled to Mediterranean Sea | At Sea | At Sea
I hadn’t used a Travel Agent in years; I didn’t think I needed one. I didn’t realize how wrong I was until a friend introduced me to Thomas. It started with a Viking discount code I wasn’t able to access that he was able to apply for my friend, and then for me. It didn’t stop there. Thom monitored the trip right up to the payment date to insure we were getting the best offer available. When I had questions, Thom had answers. Thom brought we peace of mind.
Thomas Wierenga responded
"Thank you so much for the review. I am so glad I could help make your trip extra special!"
✓ I would recommend this agent to my family and friends.
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An unforgettable voyage!
Reviewed By BosVik350 - Boston, MA | Traveled to Adriatic Sea | At Sea | At Sea
As lifelong independent travelers, we have always said we'd never use a travel agent or go on a cruise. But our fabulous experience working with Thom changed our minds about both. Thom’s depth of experience, alongside his warm personality, made planning our first international ocean cruise a breeze! We were impressed with his personal attention to the smallest details, both before and during the trip. He made sure that our only job was to relax and enjoy every moment of our travels!
Thomas Wierenga responded
"Thank you so much for this review. Planning trips like this is enjoyable, but nothing beats hearing how much people enjoyed taking them! i hope you still feel relaxed!"
✓ I would recommend this agent to my family and friends.
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First trip to the Mediterranean
Reviewed By Bill - IA | Traveled to Rome | Italy | Europe
Thom anticipates our questions before we ask them.
Thomas Wierenga responded
"Thank you so much! I do my best to make that happen!"
✓ I would recommend this agent to my family and friends.
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European Adventures
Reviewed By Karen H. - Des Moines, Iowa | Traveled to Rhine Valley | Germany | Europe
We traveled to Rome and took a Viking Rhine River Cruise. We had not been to Europe before and were kind of lost at what to do. Thom helped us plan our excursions, provided hotel choices, booked our air travel, and responded to emails promptly. He provided great recommendations as he's been on the Rhine River Cruise himself. I highly recommend contacting Thom to plan your next adventure.
Thomas Wierenga responded
"Thank you so much for the kind words. I am so happy it went as well as we thought it would!
Thom"
✓ I would recommend this agent to my family and friends.
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He took care of details we would never have though
Reviewed By willy - West Des Moines, iowa | Traveled to Hawaii | USA
very enjoyable
Thomas Wierenga responded
"Thanks for the review. I'm glad it worked out so well"
✓ I would recommend this agent to my family and friends.
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Best trip ever!
Reviewed By Deb - Ankeny Iowa | Traveled to Rhine Valley | Germany | Europe
Thomas was very helpful, friendly, responsive, and professional from our first contact to our return! Early on, we met in person to discuss the trip we had in mind and ask all the questions about the ships and possible excursions, etc. Because Thom had been on a Viking cruise he was able to answer all of our questions and then some! He gave us some great suggestions and advice. I highly recommend using Thom to help you plan your next vacation!
Thomas Wierenga responded
"Deb,
It was a pleasure working with you, and I'm glad you enjoyed the trip. I knew you would.
Thom"
✓ I would recommend this agent to my family and friends.
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Great European Adventure
Reviewed By JBO - Indianola, Iowa | Traveled to Italy ~ Europe
Very pleasant to work with. Made the trip go smoothly.
Thomas Wierenga responded
"Thanks for the review. Let me know if I can ever be of help in the future.
"
✓ I would recommend this agent to my family and friends.
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The best Viking River Cruise !
Reviewed By Bobby Sy. - Johnston, Iowa | Traveled to Italy ~ Europe
Thomas was a pleasure working with - kept us up to date on any changes highly recommend his services.
.
Thomas Wierenga responded
"Thanks for the review. You guys were great to work with, and I'm glad you enjoyed your trip. I knew you would!"
✓ I would recommend this agent to my family and friends.
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Ireland / Scotland trip
Reviewed By Carol - Des Moines, Iowa | Traveled to Ireland ~ Europe
Thom was very helpful getting arrangements made for the various details of our trip, and provided a detailed packet of documents for us to use during the trip. He coordinated several transportation pieces for us, and worked with the pieces that we arranged ourselves.
Thomas Wierenga responded
"Thank you so much for the nice review, and I am so glad the trip was a great experience. Let me know if I can be of any help in the future."
✓ I would recommend this agent to my family and friends.
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A Wonderful trip!
Reviewed By Bob - West Des Moines, IA | Traveled to Amsterdam ~ Netherlands ~ Europe
Thom was way out in front of every possible detail, and kept us feeling very confident and comfortable with our reservations.
Thomas Wierenga responded
"Thank you for the wonderful review. I'm so glad you enjoyed your trip!"
✓ I would recommend this agent to my family and friends.
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Alaska cruise
Reviewed By Denise - Littleton , Co | Traveled to Alaska ~ USA
Tom was great to work with . He found us the perfect rooms .
He gave us ideas on what excursions we would like . Would use him again for another cruise .
Thomas Wierenga responded
"Thank you, I will be happy to help you with any travel you do in the future!"
✓ I would recommend this agent to my family and friends.
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Alaska - the last wilderness
Reviewed By CJB - Altoona, Iowa | Traveled to Alaska ~ USA
Thomas was great - we signed up for a cruise a little late and he spent a lot of time getting rooms next to each other - in a great location. We had never cruised before and he gave us very help information.
Thomas Wierenga responded
"Carol,
Thank you very much for the review. It was great working with you, and I am so glad you enjoyed the trip. Alaska is certainly a great cruise to take.
Thanks again,
Thom
Dutchman Vacations"
✓ I would recommend this agent to my family and friends.
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Fabulous Family Alaska Cruise
Reviewed By Judith & Ned - Oakland, CA | Traveled to Alaska ~ USA
Thomas gave us amazing service start to finish! We were a group of 23 extended family members whose trip Thom coordinated flawlessly. He got us the best rates, and made sure we were aware of special fares for additional family in each cabin. He reserved blocks of rooms so we had our choice of location (we chose a mini-suite close to the elevators and Thom made sure we were on the starboard side so we had a land view.) Our entire group received progressive emails advising us of what we needed to do when to assure that our arrangements were accurate and complete. When we ran into glitches, Thom was right there to help us unravel them. When we had questions or needed help, he responded in a very timely manner and always helped.
We couldn’t be more pleased with our travel experience using Thomas Wierenga of Dutchmen vacations.
Thomas Wierenga responded
"I am so glad you enjoyed the trip and the planning process. It was an honor putting it together for you."
✓ I would recommend this agent to my family and friends.
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Amazing trip to Alaska!
Reviewed By Sue - Altoona, Iowa | Traveled to Alaska ~ USA
Our experience with Thom was excellent! We have recommended him to friends of ours!
Thomas Wierenga responded
"I am so glad you enjoyed your first cruise. Just let me know when you want to plan your next one! And Thank you very much for the referrals, I will take very good care of each of them."
✓ I would recommend this agent to my family and friends.
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The Great Alaskan Beyond---an Alaskan cruise
Reviewed By Eileen - Centreville, Md | Traveled to Alaska ~ USA
Thom is conscientious as well as thoughtful and insightful in his travel assistance. Recently, we were wondering which excursions to sign up for and Thom had a ready alternative for us that helped in our decision-making. Thom is always looking for ways to increase the enjoyment of our travel adventures---even to supplying packing suggestions. He is a great travel guy!
Thomas Wierenga responded
"I am so glad you enjoyed the trip and excursions we put together!
Thom"
✓ I would recommend this agent to my family and friends.
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Once in a Lifetime Trip
Reviewed By Sarah - Queenstown, MD | Traveled to Alaska ~ USA
Thom thought of everything to let us know in advance so that we were completely prepared and had no hiccups for the trip, we had an amazing time!
Thomas Wierenga responded
"Thank you Sarah. I am so glad you enjoyed the cruise!"
✓ I would recommend this agent to my family and friends.
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Dream Vacation!
Reviewed By Amie A. - San Francisco, CA | Traveled to Greece ~ Europe
Thom is a wonderful travel agent and helped my friend and I plan an amazing cruise to Greece and Turkey. He was patient and helpful as we were both traveling from two different states and had many things to arrange including passports. He helped to guide us each step of the way and ensured that everything was taken care of. He consistently checked in with us both before and after the trip, and we had a fantastic time. Thank you so much Thom for helping to make our dream vacation a reality!
Thomas Wierenga responded
"It was truly my pleasure! You were both wonderful to work with, and I'm glad we could make the dream a reality! Let me know if there is ever anything else that you need.
Thom"
✓ I would recommend this agent to my family and friends.
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Incredible customer service!
Reviewed By Elizabeth - Fort Worth, TX | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Incredibly professional and detailed, he often anticipates things I don't and makes sure all details are taken care of! Incredibly happy with his work.
Thomas Wierenga responded
"Thank you! It was a pleasure putting the trip together for you!"
✓ I would recommend this agent to my family and friends.
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Our most memorable family trip!
Reviewed By Judith - Oakland, CA | Traveled to Rhine Valley ~ Germany ~ Europe
Thomas made all the arrangements for our cruise, including flights, excursions, and a post trip. He held my hand through the entire process since this was our first cruise. When one of our flights was canceled enroute, he provided the resources we needed to make our connections so we arrived before our ship sailed.
He was always patient and friendly and went the extra mile to be sure we were well cared for in every area of our trip. He did the same for each of my siblings and their spouses. We couldn't have asked for finer service through the entire process!
I recommend Thomas highly and will certainly use his services for our travel in the future!
Thomas Wierenga responded
"That was a great trip. Traveling with family is a great way to see the world. Glad you enjoyed it!"
✓ I would recommend this agent to my family and friends.
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Viking Cruise Fun
Reviewed By CJ - Meridian, ID | Traveled to Danube ~ On the River ~ At Sea
Thom is super to know and to work with. He helped so much and was able to get all our questions answered, and there were many of them.
Thomas Wierenga responded
"It certainly is easier to set out on a trip knowing that you have the answers you need. Happy to help. Thanks for reviewing!"
✓ I would recommend this agent to my family and friends.
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The most amazing New England trip
Reviewed By Becky - Orlando | Traveled to Vermont ~ USA
Thom is so good at planning out every detail! He is always searching for the best possible deal and the most bang for your buck. Even when you think he’s found the best price, he’s still looking for a better one.
Our trip included multiple hotel bookings, excursions, car rental, and travel via plane and train. Thom had expertly planned everything out within a reasonable budget, and yet still left us plenty of room for spur of the moment activities and simply enjoying the scenery.
Thomas Wierenga responded
"Getting a better deal for the same product is always a win. Thanks for the feedback."
✓ I would recommend this agent to my family and friends.
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