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Diane Pajak, Travel Agent in Frankford, DE

Diane Pajak

Frankford, DE Travel Agent

Diane Pajak

Frankford, DE · 25+ Years of Experience

An independent agent with Avoya Travel, a Travel Leaders Network Affiliate Agency
4.9
(15)
100% Recommended
Diane takes great care of her customers. She loves her job and treats you like family. Read More >
About
Reviews

Areas of expertise

Destinations:

Italy, Sicily, United Kingdom

Interests:

Cruises, Private Travel

Suppliers:

Avalon Waterways, Celebrity Cruises, Globus, Holland America Line

About Me

On Safari in Botswana
On Safari in Botswana

I am a full time travel pro, wife, mother of two very grown children and a spoiled rotten Greyhound. 

While our children were growing up, I was a stay at home mom looking for a way to make a living without leaving the home.  This was in the late 90's and choices were limited.  Upon returning from our first trip abroad to the UK in 1996, I took a travel course at a local college and was hooked! 

I've been selling travel since then and have held a variety of different positions in the travel community.  I've been to many places during these years as a Travel Agent.  I was a BritAgent for many years specializing in travel to and throughout the United Kingdom with an emphasis on Scotland.  I've attended many trade shows in England and have been to London more than a dozen times. 

My favorite trip so far has been when my husband and I traveled to Sicily to meet my  long lost cousins.  Truly a memorable trip, we picked up a car in Palermo and traveled counterclockwise winding up in Messina.  Then on to the town of my grandparents, Bafia.  After that trip I have returned countless times to spend the summers with my cousins. I actually have Dual Citizenship in Italy.

Coming in a close second was the trip I took in 2019 to Southern Africa on Safari with Alexander  & Roberts.  Visiting Botswana, Zambia and Zimbabwe were adventures I will treasure forever, where the people were just as memorable as the  landscape and the safari experience. 

These trips are just my current favorites.  I have traveled to many countries in Europe and the Caribbean in my many years in travel.  Because of all my experiences, often I can supply firsthand accounts of places my clients would like to visit and Cruise Lines I’d recommend. 

But my passion and my strong suit is creating unique one of a kind journeys in Italy.  I work with a partner on the ground there to help create one of a kind memories.  It's my desire for everyone to experience the magic of Italy, particularly Sicily, a Country unto itself!

Additional Languages
Italian

Reviews I have Received

 “Diane Pajak went way above and beyond to help us when Delta caused us to miss flight and cruise”  - Roberta I  

“Diane is the best travel agent I have ever dealt with” Richard G 

“Diane Pajak is a wonderful person to work with and we highly recommend her and Avoya whenever someone asks who our agent/agency is” Harry F 

“My agent, Diane Pajak, does a great job of taking care of all the details”  Patricia P 

“Our agent Diane Pajak was incredibly helpful during the while process of reserving and trip updates. Unfortunately we had to cancel due to illness. Diane was there for us every step of the way until our refund was completed”  Linda O

REVIEWS

Rating: 4.9
15 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 15 reviews

Awesome Trip
Reviewed By Rick - New Hyde Park, NY | Traveled to Bahamas ~ Caribbean
Diane takes great care of her customers. She loves her job and treats you like family.
Diane Pajak responded
"Thanks for the review Rick....you are family!!!!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
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Reviewed By Edie and David - McDonough | Traveled to Paris ~ France ~ Europe
Diane has been probably the best agent we have used and will use her again with future travel plans. She is very friendly, efficient, and prompt in her assistance to us. We went on two Globus U.S. National Parks trips. Dianne helped get our flights and immediately took care of any other concerns.
We are going on a Viking Seine River trip in September and plan to go to London for a few days but they would not help with hotels, etc. So, we called Diane and she sent us three hotels to choose from and booked our choice. She also bought purchased our Chunnel tickets for us . So helpful!!
Diane Pajak responded
"Hey Dave and Edith, thanks so much for the kind words in your review. It's my pleasure helping you with your arrangements!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Sweet Sicilian Eacape
Reviewed By Mariooche - Bel Air Maryland | Traveled to Sicily ~ Italy ~ Europe
Total professional that met our every need and request. Provided us detailed travel information, timely email follow ups and was a wonderful host in Country. Outstanding customer service and everyone that travelled with her tour had a trip of a lifetime. Will definitely book through her the next time we travel out of the country
Diane Pajak responded
"Thanks Marioots!!!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Currently planning Ft Lauderdale to Amsterdam.
Reviewed By Mary M - Fort Myers | Traveled to Amsterdam ~ Netherlands ~ Europe
Diane has excellent listening skills and is extremely knowledgeable when picking out desirable destinations she knows will excite me. She is attentive and knows my priorities and expectations when cruising. She responds to inquiries in a timely manner and has the friendliest nature. My husband and I are so thrilled we found Diane and will continue our relationship with her going forward.
Diane Pajak responded
"Hey Mary....thanks for the glowing review! It truly is my pleasure talking with you and Bruce and helping with your arrangements! Hoping we can cruise together in January."
✓ I would recommend this agent to my family and friends.
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Avalon Waterways Christmas cruise is a must see!
Reviewed By Jeff - The Woodlands, TX | Traveled to Germany ~ Europe
Diane helped us with rebooking our Avalon Waterways Christmas cruise during Covid pandemic. Had to change itinerary and flights and she made it easy to get the trip we wanted. Diane was always available via text, email, or phone call and was a pleasure to work with. Highly recommend using Diane to plan a trip.
Diane Pajak responded
"Hey Jeff, thanks so much for the great review... it was a pleasure helping with your plans! Hope to hear from you in the future."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO