Our agent, Michael was very personable and helpful. He arranged our cruise details, helped us with applying a military discount and helped make our pre-trip hotel reservations. He was in contact with us several times to clarify our arrangements and then followed through and sent the information on to our cruise company member info so we could go online and set our preferences. He was prompt in responding to my emails. It was a pleasure working with him. We have used Michael as our agent on several trips and he has always been extremely helpful, prompt in replying to follow up questions. We have never worked with an agent before and found this to be a very helpful way to make our travel plans go more smoothly. We look forward to a long, good relationship with Michael. - Irene L.

Michael is the most professional, helpful and friendly agent I have had the pleasure to work with. He answers all my questions, provides options and responds to my inquiries in an expedient manner. His knowledge of the business is invaluable. Michael makes my travel plans stress-free and fun! Five stars all day long!!

We always get wonderful personal attention from Michael. We've used his help to go to Tahiti, Ireland, and Hawaii, all different modes: cruise, coach tour, resort stay. Michael always goes the extra mile to understand my travel preferences. He makes sure absolutely every detail is seen to. Plus he checks in regularly before, during, and after the trip to make sure I don't have any questions or concerns. Would 100% recommend.

12 days...icebergs, penguins, whales breaching, walking on sea ice, hikes on the ridges of deception bay active antarctica volcano, and Kayaking between sea ice and icebergs... while surrounded by whales, penguins and seals..... Booked our antarctica trip while in Santiago Chile, 13 days prior to embarking....Our agent was thoughtful, rapidly coordinated our trip and made himself available 24/7. - Larry C.

Michael was very familiar with our particular cruise. He was aware of stateroom positions in the ship and even the best side of the ship for viewing the shoreline. Excellent follow-through.