CIE Tours Specialist

Bobbi was very helpful in helping us secure the best deal for our cruise. She was also very responsive when we had an issue with Guest Relations on the ship related to our booking.

Our agent, Bobbi, was so helpful and knowledgeable and went out of her way for us. Took this trip worry free which is so important especially during these times of Covid and rules changing almost daily.

Bobbie WAGNER DOES A GREAT JOB. WE WERE WORRIED SBOUT THE FIRES. SHE SENT US A WEB THAT GAVE THE AQI

Love working with Bobbi. Always super helpful and helps ensure our requests are met.

Bobbi was very professional and responsive.

I love working with Bobbi when planning a trip.

Bobbi Wagner is the best travel agent I have ever worked with. She makes sure that I am satisfied with all my travel arrangements and we only communicate via emails. I will always use Bobbi as my travel agent for all of my vacations plans. Thank you Bobbi!

Bobbi Wagner helped to make our vacation a fantastic time. She was reassuring and eased all my concerns. She made it easy to contact her with any questions I had, helped us find the best deals for flights and made sure that all my questions were answered. I will go to her again when I am ready for my next tour.

Our travel agent provided us with a variety of tour packages, assisted with air travel/connections and hotel layover reservations.

Bobbi Wagner has guided us through the planning of 2 trips and she has been a pleasure to work with.

Extremely easy to work with.

Bobbie Wagner provides excellent customer service

Bobbi Wagner is the best travel agent we've ever used.

Our Avoya Travel rep was great to deal with (Bobbi Wagner).

Bobbi Wagner is a great travel agent. We've used her services for a few years and will continue to do so.

Bobbie Wagner does a great job in finding the right trip for us

Bobbi is great to work with and always super quick to fix something when a issue arises on the trip.

Bobbi is an excellent consultant who was on hand To help with everything we needed. we have heartily recommended her to Our friends

Bobbie is a professional....she is very good at her job

Easy to work with. Knowledgeable. Helpful. Friendly.

Bobbi is a terrific resource for our travels.

Bobbie was very helpful. She answered questions as we contacted her. She rearranged our travel plans to accommodate our grandson coming with us. Was always nice and helpful.

Working with Bobbi Wagner was a great experience. She was always prompt in responding to questions and helping to plan our cruise.

Bobbi Wagner was the agent who called me when I inquired about my trip to Ireland in 2014. I've used her each time I've traveled since then, and have recommended her to others. She is always helpful with my many questions. She is fun to talk to and plan with. I will definitely use her again.

Because I am extremely happy with the service I was given by my travel rep, Bobbi Wagner.

Bobbi has always been very good at assisting me in the past. This time it was alittle difficult because she had other things going on in her life but we managed.

Bobbi was wonderful to work with!

The agent was accommodating and eager to make sure my planned vacation was as desire.

Bobbie Wagner was very helpful at all times. She got back to me promptly, when needed.

Great service!

Your agent, Bobbi is very trustworthy, honest, reliable and a very helpful person. She is always ready to assist and give good advise.

the level of efficiency, professionalism, reliability and dependability.

Cruise was planned as requested, questions were answered promptly.

Bobbi is great to work with..very helpful, responsive, and always trying to find the best deal.

Bobbi Wagner does a great job getting the best prices and amenities for us.

Bobbi Wagner [our Avoya agent] was so helpful with booking this stay at the Riu Sante Fe in Cabo...she knew the ropes and helped a lot with the details I didn't understand...and she was right, it was a great place!

Very helpful

Bobbi is great resource when planning our trips and is very helpful.

It was fantastic. I can't give it a 10, because tour travel isn't for everyone. It depends on the friend.

excellent customer service

Bobby was wonderful

Helpful, responsive and efficient

Bobbi Wagner was tremendous! She helped us from start to finish and was a pleasure to work with.

Bobbi Wagner was a pleasure to work with from start to finish. Everything we needed was provided in good time.

Very responsive to all questions!

Easy to use and great communication

Mainly because the service you provide was both professional and very helpful and polite.

Bobbi Wagner was a dream to work with - very responsive and friendly.

Bobby Wagner was the best travel agent we have used

Bobbie is excellent to work with. Bobbie is Awesome!!!!!!!!!

Great service

Very likely to recommend. We had no problems on the cruise. Everything was set up prior to us boarding and things went smoothly.

I received exemplary service, it was a a pleasant, easy experience.

very helpful agent, very responses to emails, great communications making sure everything was taken care of.

Great service from our travel agent. Everything worked out perfectly.

Everything excelled our expectation.

There were some minor issues...the trip home through Toronto was unnecessarily cumbersome (a heads up or direct flight to Newark would have made things easier), but I was extremely happy with the tour and with the help we received from Bobbi. I had a fabulous time.

The travel agent has anticipated every need and was very efficient in meeting those needs.

The trip to Ireland was great, but there was a few hiccups, such as delayed flights, airlines ran out of food and beverages, which I know Avoya was not responsible for, but it made for an unpleasant part of the trip... both ways... to and from Ireland.

Bobbie was very helpful in getting exactly what we wanted.

Bobbi Wagner was incredibly helpful. She took care of all little details for this beautiful vacation. She was always there when we needed adv. At any time of day/night. She's very kind, very helpful, courteous and very patient. Best Travel Agent ever. Congratulations Avoya Travel.

It was a usual booking for a vacation. Very mainstream, nothing out of the ordinary.

AMAZING AND WONDERFUL TEAM!!!!!!!!!!

Bobbi has been very attentive with excellent follow thru.

Good and prompt service in providing all travel documents and information about the countries we would be traveling to.

Great

I would recommend, but I think most would like to work in Canadian dollars and use a company they are more familiar with.

We were well pleased with the service we received up to the point when we arrived at our destination in Edinburgh. We were promised transfers from the airport. There were none. We were left on our own to take a cab to the hotel. Ditto, our return trip from the hotel to the airport in Dublin. In speaking with our agent, I received the following reply: "I am discussing with CIE why that transfer was not waiting. They did call me when you were touring to make sure that the transfers on the return were correct and did not mention the in bound." Meanwhile, we're hoping for a reimbursement of the cab fare.

Good service, accommodating, well taking care of and friendly with my travel agent.

Very helpful, always available or promptly returned messages and calls, very knowledgeable and willing to go above and beyond for customer questions and requests.

I have used the services of Bobbi Wagner several times now. She is a true professional and is on top of every detail. She follows up diligently and promptly to my questions flawlessly.

Good experience but I struggle with value over contacting Royal Caribbean myself. Minimal onboard credit is just that, minimal.

Bobbie really helped us prepare for the trip

Because Bobbi Wagner is an excellent travel agent.

excellent service

Bobbie was very helpful and always returned a phone call or answered an email.

Everything went smoothly.

great trip and great value.

I really enjoyed working with Bobbi Wagner. She made me feel at ease and was very understanding to me being new to international traveling.

Bobbi was the best travel agent I have ever worked with. She was nice and helpful and went above and beyond the call of duty. I can't wait to work with her again.

Bobbi was super helpful in making sure we had everything we wanted on our cruise! The ship and cabin she found for us was perfect! It was super :)Only thing we lacked was a little sunshine - not much she could do about that!!

Bobbi Wagner was very helpful in working with us to get everything set up and help answer questions. As best she could she made good faith efforts to answer our questions and respond to our needs. Good Job! Bobbi

I've been working with Bobbi for years and she continues to take care of every single detail making my vacations stress free.

Once I contacted Bobi Wagner regarding my cruise she was attentive to my needs. She returned telephone calls and emails promptly and was very friendly and courteous at all times.

Bobbie is the best

Since 2008 Bobbi has been providing me with excellent service and flawless travel!

Bobbie, Our trvel agent was wonderful & very helpful.

Bobbi was very friendly and informative giving all the info we needed and more. She followed through with checking on all of our needs before and after!

Bobbi Wagner is a wonderful, caring person wanting to be sure you have the best vacation experience possible.

Bobbi Wagner is amazing. She gives us personal attention, it seams like we are her only clients, which I know is not true. When our first option of a cruise turned out to be too expensive, she found us an all inclusive resort which fit out budget. We will use Bobbi for our next vacation.

Bobbi is fantastic to work with. She follows up immediately and wants to provide the best customer service possible. I trust her and appreciate the time and effort she takes to help make my vacation smooth.

Bobbi Wagner was very accomodating with helping my sister-in-law and I with answering and filling out the necessary paperwork (Fun Pass). She worked with getting us a stateroom that would accomodate 3 when initially 2 were going then 3 and finally 2 and never was inpatient with us and changes that kept being made.

Bobbie was always prompt to reply with all my questions. She was very helpful in selecting our accomodations, ordering a cake for my oldest daughter's 39th birthday, etc. I would recommend anyone to utilize your services.

Ms Bobbi Wagner was exceptional in planning our tour.

Bobbi Wagner has been very helpful since I started for our group vacation through her. She tried her best to answer all my questions with her sincerity. She has been very kind upto the day on board to Bahamas.