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Kimberly Feiner, Travel Agent in Glendale, AZ

Kimberly Feiner

Glendale, AZ Travel Agent

Kimberly Feiner

Glendale, AZ · 19 Years of Experience

Feiner & Associates - CruiseOne, a Travel Leaders Network Affiliate Agency
5.0
(9)
100% Recommended
Kimberly has provided exemplary service for us multiple times -- from informing us of a cancellation of a private shore excursion BEFORE THE CONTRACTOR HAD TOLD... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Italy, Spain, Ireland, Greece, Alaska

Interests:

Small Ship Cruises, River Cruises, Cruises, Family Vacations, Expedition Cruises

Suppliers:

Azamara, Seabourn, Windstar Cruises, Celebrity Cruises, Princess Cruises®

About Me

Beautiful Canals of Amsterdam
Beautiful Canals of Amsterdam

Travel has always been a central part of my life. With 20 years of experience in the airline industry and years of managing the travel agency for my in-laws when they traveled, I’ve had the opportunity to explore the world while helping others do the same. I began working at the agency in 2007, and after my father-in-law’s retirement in 2022, I was fortunate enough to take over and continue serving clients as a dedicated travel professional.

I specialize in creating unforgettable travel experiences, whether it’s for couples planning romantic getaways or multi-generational families looking for destinations that appeal to every age and personality. For example, I recently helped a family of three find their dream Galapagos adventure aboard a National Geographic cruise, tailoring the trip to make sure it was the perfect fit for everyone.

One of my favorite aspects of working in travel is the opportunity to plan unique group vacations. I take pride in going the extra mile to ensure every detail is perfect, and I always enjoy working closely with clients to explore alternative travel options they may not have considered.

With extensive personal experience traveling, I am able to offer valuable insights to families and groups, whether they’re interested in history, art, culture, food, or adventure. My time in the airline industry has also given me a strong foundation for researching public transportation options, helping clients navigate their journeys with ease.

Tahiti holds a special place in my heart—it’s a destination everyone should experience at least once. The natural beauty, welcoming culture, and sense of relaxation there are truly unparalleled.

I’m also proud to hold certifications from Princess Academy, Holland America Academy, Virgin Voyages, Celebrity, Windstar, Regent Seven Seas, Explora Journeys, Crystal Cruises, AmaWaterways, Rocky Mountaineer and Avalon Waterways, making me well-equipped to guide travelers looking to enjoy the wonders of cruising.

When I’m not planning dream vacations, I enjoy hiking, yoga, reading, and spending time with family and friends in Arizona.

Ready to start planning your perfect getaway? Contact me today and let’s create a vacation you’ll never forget!

Testimonials from our clients

As always, cruise planning was seamless! Everything went well and we were able to enjoy our Panama Canal cruise with no worries.

Our agent handled the custom trip extremely well. The few issues and questions that did arise were handled promptly and expertly.

REVIEWS

Rating: 5.0
9 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 9 reviews

Unbelievable service!
Reviewed By Travelling forever - PARK CITY, Utah | Traveled to Spain | Europe
Kimberly has provided exemplary service for us multiple times -- from informing us of a cancellation of a private shore excursion BEFORE THE CONTRACTOR HAD TOLD US! To finding an amazing hotel for us. We've recommended her to friends -- who have then recommended her to THEIR friends... Cannot recommend her enough!
Kimberly Feiner responded
"It has been such a pleasure getting to know you both over the years and being part of so many of your travels and adventures - even the ones that didn’t go exactly as planned. I’m so appreciative of all the friends you’ve sent my way - it truly is one of the biggest compliments I could ever receive. Thank you again for your friendship, loyalty, and support. It truly is a pleasure working with you both."
I would recommend this agent to my family and friends.
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A special anniversary trip in 2024 on an Azamara cruise to Italy.
Reviewed By Happy traveler - Anthem ,Arizona | Traveled to Italy | Europe
We booked the trip with Kimberly more than 8 months ahead of time. However about 6 weeks prior to the cruise our suite location was changed - without consulting us. The cruise line had double booked the same suite but we were not happy with the new location. Kimberly went to bat for us and resolved the situation and even got us an upgraded suite. Her knowledge and experience with the cruise line helped resolve the situation- something we definitely could not have done on our own. Prior to retiring K traveled most weeks and have several million airline miles and thousands of hotel stay s so I am able to recognize and appreciate great service. Kimberly is very attentive to the needs of her clients and a highly recommend her .
Kimberly Feiner responded
"I really appreciate you sharing this. I know how disappointing and stressful it was to have your suite changed after months of planning, and I’m so glad we were able to get everything resolved in your favor. Your kind words truly mean a lot. Thank you for your trust and for the recommendation — it’s always a pleasure working with you."
I would recommend this agent to my family and friends.
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Great trip to Alaska and Whistler
Reviewed By Texdoc - Houston tTxas | Traveled to Alaska | USA
Had a wonderful time on the cruise seeing Hubbard Glacier calving.Great time in Whistler post cruise.
Kimberly Feiner responded
"Seeing and hearing the glaciers calving is unforgettable, and the scenery in Alaska is just incredible. Thank you so much for sharing your feedback!"
I would recommend this agent to my family and friends.
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Mediterranean cruise
Reviewed By Cliveen - Dallas | Traveled to Spain | Europe
It was a delight to explore the islands and Europe in this unique experience.
Kimberly Feiner responded
"Thank you for sharing your feedback! Planning this itinerary and the excursions for your group was a lot of fun, and I’m so happy to hear you all had such a great time exploring Europe together."
I would recommend this agent to my family and friends.
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Exceptional Vacation Specialist
Reviewed By CherylS - Tomball, Texas | Traveled to Rome | Italy | Europe
I can’t say enough great things about Kimberly! From start to finish, she goes above and beyond to make every detail of our trips seamless and stress-free. Her responsiveness, attention to detail, and genuine care truly sets her apart. She offers thoughtful recommendations that make our experience even better than I imagined. Every reservation, transfer, and activity is always perfectly coordinated, and I feel supported knowing she is always available if needed. I highly recommend Kimberly to anyone looking for a knowledgeable, reliable, and truly exceptional travel agent. I will absolutely be using her again for future trips!
Kimberly Feiner responded
" Your review absolutely made my day. I care deeply about making sure every detail is handled so you can simply enjoy your trip, and hearing that you feel that support means everything. Thank you for being such a wonderful traveler to work with — I’m excited for all the journeys still ahead."
I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Princess Commodore Certified
Princess Commodore Certified
Seacademy - Gold Certification
Seacademy - Gold Certification
TRACKS (Rocky Mountaineer Specialist)
TRACKS (Rocky Mountaineer Specialist)
Windstar Star Specialist
Windstar Star Specialist
World Azamara Academy
World Azamara Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Princess Alaska Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

Alaska Cruise
Kimberly exceeded our expectations. She was communicative throughout the process which was appreciated. The biggest plus was being notified of discounts on excursions we already booked and the ability to cancel and rebook and a significant savings. We received a folder of printed information prior to departure that was valuable and was one less thing we needed to prepare ourselves.
Charles & Jill C. Chicago, IL
Travel Planning You Can Count On
“Kim was fantastic!! She had great recommendations and was so helpful….. Basically she took care of everything for us….There were no hiccups or glitches along the way. Our trip was amazing and we have Kim to Thank for that. I highly recommend Kim and CruiseOne!!”
Marrisa G, Scottsdale, AZ
Northern Europe
Our travel advisor, Kim Feiner, was outstanding. This was our first experience taking a cruise and she made sure that everything was taken care of for us. She event provided tips that were extremely helpful regarding internet, reservations, departures, excursions, etc. Without a doubt the level of service was top notch and we will definitely be using her again in the future for our next cruise! Thanks so much for making this a vacation of a lifetime ... 8 countries in 10 days. Now we want to go back to each one of them!
Jeffrey S, O'Fallon MO
Caribbean Cruise on Virgin
Kim has once again gone above and beyond expectations when helping me plan our latest cruise. Her knowledge and kindness are some of the best around! I will always book with Kim and I have recommended her many times to friends and family who are planning on cruising in the future!
Emily F., Tampa, FL
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