She has always handled the logistics flawlessly, and we have without exception loved the cruises that she booked for us. Her advice during the planning process is so gentle that one sometimes has the impression that she isn't even offering any, but after the cruise is over we've realized that we ended up with a perfect experience.

Loved the Queen Mary 2, a truly classic ship.

when booking Ellen always makes sure you have everything covered and lets you know of any future reductions. She is always looking out for your best options

Ellen helped me with planning my first cruise since the passing of my husband. She was very sensitive to my concerns as well as suggesting options that would make me more comfortable travelling alone. As a result I thoroughly enjoyed my trip. 

Ellen was very helpful in getting us on the kind of cruise we wanted. If she wasn't available when we called, she always called back in a timely manner. Her explanations about the cruise gave us good information. Her scheduling of the two excursions we took were exactly what we wanted. Our verandah room was perfect. We appreciated the $100 onboard credit from Cruise Specialists and the surprise onboard $25 shopping gift! Ellen suggested we sign up for the evening dinning room at a table of six. We did that one evening and decided we much preferred doing the evening buffet in the Lido Market so we could eat with a variety of people. We are both extroverts and enjoy meeting new people so that suited us best. Ellen would not have known that about us.

We love Ellen! She has helped us on many cruises and three more are already scheduled for the next 2 years. We have referred her to our friends and will continue to do so. We trust her judgment and experience and she has helped us in a variety of great ways as we make decisions about our travel plans. Thank you!!

Ellen has helped us with two cruises, a river cruise in Europe and an ocean cruise in the US. She helped us to filter through all of the options to quickly come up with several comparable cruises that fit our needs, then quickly completed the booking and obtained and completed our travel insurance purchase. Between the booking and the cruise, Ellen kept us up to date on requirements from the cruise line and getting our documents in order.

I can’t say enough about how much we appreciated Ellen as our travel agent. This is not our first trip with her. Previously, our grandson contracted salmonella. We thought we were going to have to go to the hospital and miss our trip. Ellen jumped right in to make calls and help ease our concerns. Fortunately, our grandson recovered and we made the trip. This time we wanted to celebrate our 40 year anniversary with our best friends who were also celebrating 40 years. At the very last minute I sent Ellen an email giving her a very narrow window to travel. I gave her a 10 day timeframe between specific dates, that could only be in a very warm climate, and Delta as our transportation. Within about 30 minutes, she connected us with Silver seas. It was our first time on that cruise line and we fell in love with it. It was a fantastic trip and Ellen met all our needs. Anytime we had a question or request she hopped right on it. She got our Travel Insurance, our transportation to and from airports. She gave us tips on navigating new and unfamiliar territory. I really mean it when I say, “how in the world have we traveled around the world without a travel agent like her?”. Well we’ve got her now and we are most grateful. Thank you, Ellen.

Certainly not one to ever push a client in any particular direction, Ellen has arranged four cruises for us over the past 15 years: two on Regent, one on Disney (our specific choice to be part of a family group) and one on Crystal . She has always handled the logistics flawlessly, and we have without exception loved the cruises that she booked for us. Her advice during the planning process is so gentle that one sometimes has the impression that she isn't even offering any, but after the cruise is over we've realized that we ended up with a perfect experience.

Hi Everything was great and I loved this trip

Ellen is the best! Always prompt and a real miracle worker.

Ellen has worked with me for many years and always very helpful and does a wonderful job. I have recommended her to others and they are also very happy

Ellen has been sensational! We haven’t yet gone on our cruise, but Ellen has been so helpful, knowledgeable, friendly, and all around great travel consultant! There are 6 of us in our group and Ellen has helped each one of us and we can’t wait for our cruise and chance to thank Ellen again afterwards!

Ellen was great. She was helpful and available without being intrusive. She had answers to all our questions, and I felt confident that I could contact her if I needed to.

Ellen was absolutely phenomenal to deal with, always there with answers when I needed them and made things as seamless as possible!

Fantastic! Ellen is always looking out for us, often saving us money, and keeping us up to date in our trip planning. Ellen deserves a 20 out of a possible 10. We highly recommend her for your future cruises.

Ellen Odd is an excellent professional travel agent who knows her product and an excellent listener. I recommend her frequently to my friends.

I have recommended Ellen to family and friends several times, she is FANTASTIC.

Ellen is an excellent TA, she has a great attention to detail and is always very responsive. She also keeps an eye out for lower prices or better perks and we appreciate that.

Ellen was always there with help for me booking my first world cruise.

Ellen was amazing. I had no idea when we booked the cruise six months ago how much follow-up she would provide. She was a huge part of our wonderfully positive experience.

Ellen is an excellent cruise consultant. She always responds timely, finds the best prices and always finds the answer s to our questions.

I have been with Ellen for many years and go with her when she has changed companies. Ellen is the very best

Ellen booked our river cruise to Europe. She was very helpful as it was our first river cruise.

Ellen was amazing, she planned all facets of our trip and everything went as planned. Very helpful and even called us in Peru to ask how things were going.

Fantastic on all levels! Ellen Odd was so informative, warm, and fun!

Ellen did everything that was needed to make the trip easy.

I have been dealing with Ellen as my primary cruise consultant for over 10 years and after 31 cruises I am very satisfied.

She was excellent; very friendly, professional and knowledgeable! Highly recommend

Ellen has been our cruise representative for many years. Always very attentive and helpful. She is great.

Ellen was helpful and responded to emails. She tried to help get a lower fee with Holland America.

Ellen did an outstanding job of giving us information and following thru with all the necessary documents, answering our questions and in general making us feel assured. We also very much appreciated Cruise specialists gift for on board credit. We used it towards our tip for the crew.

Booked trip with Ellen around February. All documents and notifications received promptly. All correspondence handles very efficiently.

Ellen is very professional and competent. Helped me with my trip from start to finish. Usually had to leave a message, but she always got back to me in a timely manner. Very easy to work with.

it's a joy to work with Ellen. She is prompt, thorough, dependable in handling all the details, and is always helpful.

I have worked with Ellen for about 30 years and have followed her when she changes offices, she is wonderful, caring and gives us excellent service. She is #1 in my opinion.

Ellen is always so helpful and has helped me a lot over the years.

Great. Got back to me with answers very quickly. Enjoyed all the perks from Ellen and a Cruise Specialists while on the cruise. Thank you

She really followed up to make sure everything was smooth sailing.

I had a good time! Could have been better if I had been more aware of the size of the ship, the amount of people aboard & all the children! Most people’s attire was less than casual! To be perfectly honest, I was shocked! The ships crew were attentive, friendly & respectful! Every night for dinner, my girlfriend and I dressed nicely-not over the top but certainly nicer than old shorts & sloppy tee shirts! The servers remarked how pleasant it was to see us dressed nicely & neatly! The food was very good! The excursions were interesting & informative! Huge disappointment with the St John excursion! Not much to see & experience! Would have been much happier with Providence! The explanations about the excursions were not entirely true! They were very flowery in order to sell the tour but were not entirely honest! In spite of the above, I enjoyed myself but would rethink taking another cruise!

Great. Very responsive

Ellen and her staff were very efficient ! Great service !

Ellen Odd is a super-responsive travel agent. I booked a 19 night cruise on the Cunard Queen Elizabeth from Yokihama, Japan to Seattle and we communicated over many months. She never failed to respond to my emailed questions promptly, and completely explained all the details. All her communications were excellent! I have already recommended her to several friends.

Always working on your behalf -- would not consider anyone else. Confident in accepting her advice.

We had a great time with longtime friends. No problems with the trip. Agent was very thorough in providing plenty of information.

No problems. She is capable and articulate.

We love Ellen! She has helped us on many cruises and three more are already scheduled for the next 2 years. We have referred her to our friends and will continue to do so. We trust her judgment and experience and she has helped us in a variety of great ways as we make decisions about our travel plans. Thank you Ellen!!

Great. She pulled my records up so only had to tell her which trip I was interested in. She asked necessary questions and things done in short order to our satisfaction

She was excellent; very friendly, professional and knowledgeable! Highly recommend