Great guys trip
Reviewed By PMG 69 - Waterloo, Ontario | Traveled to Cancun | Quintana Roo | Mexico
Very well organized and were kept well informed at each step. Second time I have used Paul to help plan my trips. Will do so again.
Paul Birch responded
"I appreciate the vote of confidence and happy to help you and your golf buddies this time around. I take pride in keeping my clients involved in their travel plans every step of the way.
I look forward to helping you, your family and friends with all your travel needs."
✓ I would recommend this agent to my family and friends.
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The most amazing family trip!
Reviewed By Michelle Browning - Windsor, ont | Traveled to Punta Cana | Dominican Republic | Caribbean
Paul is incredible. He had great tips and knowledge. He saved us so much time and was available anytime we needed him. I am very well versed online and capable of booking myself however, Paul's added assistance was immeasurable. I had a lot of questions and in the end he saved our family time and money. I recommended him for peace of mind. This trip was perfect. Thank you Paul!
Paul Birch responded
"This is exactly why I work as hard as I do for my clients. I appreciate every word of this amazing review.; and I know you have already recommended me to your family and friends as some of them have already booked their vacations too!!
Anyway, Thanks for this and I look forward to helping you, your family and friends for many years to come. Muchos Gracias "
✓ I would recommend this agent to my family and friends.
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Sicily Bound!
Reviewed By RC Morgan - Waterloo, Ontario | Traveled to Sicily ~ Italy ~ Europe
We engaged Paul to curate a 10 day trip to Sicily for us. (4 adults) From the start Paul was extremely responsive and provided great suggestions specific to our areas interests as well as accessed some great house rental opportunities. Our friends unfortunately had to back out of the trip due to unforeseen circumstances and Paul took care of everything required to ensure our trip was on track and they were taken care of. We also had a potential Air Canada pilots strike to contend with and Paul reassured us that he would follow the strike discussions and ensure we got home in the event of a strike. Paul was also available throughout our trip if needed and followed up after we were home to see how the vacation was! We could not recommend him highly enough and will absolutely be using him again!!
Paul Birch responded
"You were all a pleasure to work with. I am glad the pride I take in creating these custom trips came through and everything went as planned. I really appreciate your confidence in me and I truly look forward to working with you, your family and friends in the future.
Thanks again and PS. This was one of my favourite trips I have ever planned. "
✓ I would recommend this agent to my family and friends.
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Best family trip
Reviewed By Carey.Co - Ontario | Traveled to St. Lucia ~ Caribbean
Paul was fantastic to work with. He organized our family (of ten) trip to St. Lucia including our flights, transfers, and stay at Coconut Bay, offered suggestions for things to do, answered all of our questions, and then followed up after we'd arrived at our resort. Would highly recommend to anyone traveling to St. Lucia.
Paul Birch responded
"Thanks Carey,
You were all a pleasure to work with. I'm glad everything went as planned and that you all had a good time. I look forward to helping you and your family again in the future. "
✓ I would recommend this agent to my family and friends.
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Honeymoon Part 2!
Reviewed By Ange & Trev - Cambridge, ON | Traveled to Cuba ~ Caribbean
I had an amazing experience working with Paul Birch for our upcoming trip. A colleague/friend recommended Paul to us and I am grateful we reached out to him to help us narrow down our options and find the best deal. I truly appreciate his knowledge and expertise. He is very responsive, promptly answering all our questions and explaining everything in detail. He is also very thorough. Thank you for all your help Paul! I highly recommend him!
Paul Birch responded
"Thanks to both of you for helping make your vacation booking a success. You guys were active participants in the process which makes my job so much easier and to be honest; more enjoyable. I look forward to hearing all about your trip and look forward to helping you, your family and friends in the future."
✓ I would recommend this agent to my family and friends.
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Amazing Service Provider
Reviewed By Browning Family - Windsor | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Paul goes above and beyond. He really dug in to what we like to make sure to find us the perfect vacation. He answered several emails and questions and is always available. In thos digital world it was really nice to have a personal touch. He made things so easy yet individually focused. We can't wait for our trip.
Paul Birch responded
"Thank you so much, it's always nice to hear things like this. It makes it easier when your clients are easy to deal with. I am excited to hear about your trip and help you with your next adventure. Thanks again"
✓ I would recommend this agent to my family and friends.
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Great time
Reviewed By Rooster - Ontario | Traveled to Cuba ~ Caribbean
Paul was an excellent guy to deal with. He knew all the ins and outs of the country and hotels to book with
Paul Birch responded
"Thanks for the vote of confidence. It always means a lot to hear things like this from my travelers.
I look forward to helping you again with your next vacation."
✓ I would recommend this agent to my family and friends.
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Our first Caribbean cruise!
Reviewed By Matthew - Durham, Ontario | Traveled to Puerto Rico ~ Caribbean
It was very easy. Everything went off without a hitch. Paul was in contact with us just before to go over how things were expected to go. (We haven’t travelled in over 20 years things changed!)
Paul Birch responded
"Glad to hear you enjoyed your Virgin Voyage. Sounds like the Shore Excursions were good. I look forward to helping you, your friends and family in the future. "
✓ I would recommend this agent to my family and friends.
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Great travel agency!
Reviewed By The Hislop’s - Ontario | Traveled to Dominican Republic ~ Caribbean
Paul Birch is the best! Great customer service. He is the most knowledgeable and personable travel advisor we have ever dealt with. Highly recommend!
Paul Birch responded
"It's easy to be personable when you have great clients like yourselves. I appreciate the kind words and look forward to helping you, your family and friends in the future. Thanks so much"
✓ I would recommend this agent to my family and friends.
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What an awesome trip!!
Reviewed By MC - Burlington | Traveled to Cancun ~ Quintana Roo ~ Mexico
Paul was a pleasure to work with, quick response time, he really took what we were looking for and delivered. So much so before we even left we booked a second trip with him as well.
He was bag on with all of our asks and made great suggestions to make our trip even better.
Paul Birch responded
"Thank you so much for this. It's always easier when your clients are easy going and provide input in the process. So glad you were referred to me and I look forward to providing you with the same level of service for all your future travels."
✓ I would recommend this agent to my family and friends.
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Amazing vacation
Reviewed By Chris - Cancun | Traveled to Mexico ~ Mexico
Paul was amazing to work with. He made booking our vacation easy .
Paul Birch responded
"Thanks. I'm glad you both had a great, well deserved vacation. I look forward to helping you again in the future."
✓ I would recommend this agent to my family and friends.
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Amazing customer service!
Reviewed By Jennifer - Gatineau, Canada | Traveled to Mexico
Paul is the definition of patience!
He was patient and kind throughout the whole process in helping me finding the best place for my next trip with my family. He was very helpful, quick, honest and kind! Highly recommend Paul for your next trip. I hope my trip in December will be as great as my experience with him!
Paul Birch responded
"Well this just made my day. Thank you so much for the kind words. I know you'll have a great time with your family on your vacation."
✓ I would recommend this agent to my family and friends.
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Vacation time!
Reviewed By Candice - Tillsonburg | Traveled to Dominican Republic ~ Caribbean
So happy that working with Paul Birch was a breeze and made everything so easy. Made sure before moving forward I was happy with my package. Highly recommend!
Paul Birch responded
"Thank you so much. I am glad you're happy with your vacation package. I can't wait to hear about your adventures."
✓ I would recommend this agent to my family and friends.
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Absolutely Amazing Trip
Reviewed By Debbie - Orillia | Traveled to Panama ~ Central America
Absolutely Amazing!!!! Second time booking with Paul. Very professional. When above and beyond. I had absolutely no worries.
Paul Birch responded
"Thanks Debbie, I love having clients like you. Easy to work with and I appreciate that. Thanks again"
✓ I would recommend this agent to my family and friends.
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We just loved it
Reviewed By Seena - Canada | Traveled to Cancun ~ Quintana Roo ~ Mexico
Really awesome!!!! It was our first time planning a trip!!! He made it easy to plan everything!
Paul Birch responded
"Thank you!! I really appreciate the kind words and I am happy that you enjoyed your vacation."
✓ I would recommend this agent to my family and friends.
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A fabulous agent to work with!
Reviewed By Brittany G - Kitchener Ontario | Traveled to Costa Mujeres ~ Quintana Roo ~ Mexico
Paul took my many ideas for for a family vacation and quickly provided options that fit out needs. We were able to pick the perfect vacation for a great price!
Paul Birch responded
"I love working with you and your family. It's always a pleasure and I can't wait to get started on crafting your next family getaway."
✓ I would recommend this agent to my family and friends.
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A fabulous agent to work with!
Reviewed By Brittany G - Kitchener Ontario | Traveled to Costa Mujeres ~ Quintana Roo ~ Mexico
Paul took my many ideas for a family vacation and provided quite a few options that fit out needs very quickly. We were able to pick out a perfect vacation with his help!
Paul Birch responded
"Thank you Brittany. It's always helpful when you have great ideas to start with and realistic expectations. I'm glad I was able to find you something to check your boxes. I can't wait to hear about it."
✓ I would recommend this agent to my family and friends.
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First European Vacation!
Reviewed By Mel - Kitchener, ontario | Traveled to Portugal ~ Europe
Fun! Detailed, Paul is super patient with multiple people trying to book a vacation to remember! He is quick to respond and keeps everything organized while getting you the best rate!
Paul Birch responded
"Thank you Mel. What could have been a difficult booking was made easy by you and your friends. Everyone was on the same page and I couldn't have pulled it all together without great clients like you."
✓ I would recommend this agent to my family and friends.
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Amazing Agent
Reviewed By Nancy - Cambridge, Ontario | Traveled to Portugal ~ Europe
Paul makes booking your vacation extremely easy. He was quick to respond to all our inquires and understood our needs. Book with Paul and you will not be disappointed.
Paul Birch responded
"Awe, thank you Nancy. I appreciate your kind words and support. I look forward to working with you more in the future."
✓ I would recommend this agent to my family and friends.
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Future greatest Portugal Trip ever
Reviewed By JT - Kitchener | Traveled to Portugal ~ Europe
Paul made all of our plans for us for our trip to Portugal. This included all flights, accommodations, vehicle rentals and even seat bookings. This guy does it all and super fast! Best agent we have ever used and definitely will be back for other vacation bookings. We have already recommended him to many of our friends
Paul Birch responded
"Thanks JT. I can't wait to hear about your trip. I appreciate all the referrals so far as word of mouth is a huge compliment. Your friends and family will get the same level of service you received. I look forward to helping you, your family and friends more in the future."
✓ I would recommend this agent to my family and friends.
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CANCUN VACATION
Reviewed By Happyclient - Vaughan, ON | Traveled to Mexico
Paul was an amazing help from the very beginning, he answered all my questions, gave great suggestions and and had a great response rate. I asked him for multiple quotes which he provided quickly , we also extended our trip after booking and he made the process extremely smooth. He was very attentive and concise about the process at all times. Even after the trip when the airline damaged my bag he is still helping me to make a claim. He has gone above and beyond and has made this whole process so smooth. I will only be using him moving forward ! Excellent service 10/10
Paul Birch responded
"Thank you so much for these kind words. I really do appreciate it and it helps others when making a decision to use a trusted travel agent. I look forward to helping you, your family & friends in the future. 10/10 on interactions with you as well. Cheers"
✓ I would recommend this agent to my family and friends.
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Memories
Reviewed By Loved - Windsor On Canada | Traveled to Dominican Republic | Caribbean
Paul was excellent from the moment I reached out to him about a vacation for myself and my granddaughter. He asked my budget and stayed within it. He was always available to answer all my lots of questions. He was so helpful . Made the process go very smoothly.
Paul Birch responded
"Thank you so much. I think I find it the most rewarding when I can help someone create lasting memories and stay within their budget. We all work hard for our money so when the time comes to relax and enjoy it: doing so stress free is a top priority. So glad I could help you and I look forward to doing so in the future.
Thanks again"
✓ I would recommend this agent to my family and friends.
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Fun with Friends!
Reviewed By Sue&Lou - Lambton Shores | Traveled to Mexico ~ Mexico
Paul made our vacation so great from start to finish. He was very accommodating and more than efficient with all of our questions and needs!It was comforting to know all of our needs were met and he left us with no worries whatsoever. Cant wait to go again. We will definitely use his expertise in the future.
Thank you Paul! 🧳
Paul Birch responded
"Thanks Sue & Lou. Thanks for the vote of confidence. You and your family were all great to work with and I am glad everything went as planned. I am excited to help you with your next vacation."
✓ I would recommend this agent to my family and friends.
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Like having my own personal travel planner.
Reviewed By Jason TMMC - London | Traveled to Los Cabos ~ Baja California Sur ~ Mexico
Paul was great. He set us up with all we needed and was always there while we were trying to find our perfect getaway.
Paul Birch responded
"Thanks Jason, you were all very easy to work with and I can't wait to help you with your next family vacation. PS. It's never too early to start looking for next year. There are many benefits to booking early"
✓ I would recommend this agent to my family and friends.
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Make your life easy.....
Reviewed By J clouter - gravenhurst ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Extremely friendly making our first trip easy and enjoyable! The choices and knoledge was extremely helpful and a pleasure to talk to
Paul Birch responded
"Thanks John. It has been great getting to know you while booking your trip to Punta Cana. I'm excited to see what excursions you pick out and can't wait to hear about your adventures. "
✓ I would recommend this agent to my family and friends.
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Amazing service and recommendations
Reviewed By Jkelley - Chatham, ON | Traveled to Costa Rica ~ Central America
Paul is amazing he is always quick to answer any inquiry I have …..and I have a lot with such a large family for what we want and can afford
Paul Birch responded
"You have always been a pleasure to work with and I look forward to helping you and your family make lasting memories no matter where this world takes you. Thanks for the vote of confidence."
✓ I would recommend this agent to my family and friends.
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Amazing family trip!!
Reviewed By Rita - Vaughan Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Paul found an amazing deal for a hotel and destination we were looking at. He was always quick to answer any questions we had as well!
Paul Birch responded
"Thank you!! It always makes me happy when people have a good time on a well deserved vacation. I can't wait to help you book your family vacation for next year."
✓ I would recommend this agent to my family and friends.
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Relaxing at its finest
Reviewed By Jason - Elmira | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Paul was super helpful every step of the way and even checked in on us during the trip to reassure us if there were any problems to let him know. Gave us piece of mind. Highly recommend Paul for all your travel needs.
Paul Birch responded
"Thank you Jason. I'm glad everything went as planned. I look forward to helping you and Sara book your next vacation."
✓ I would recommend this agent to my family and friends.
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Everything we asked for and more!
Reviewed By The Girls - Barrie | Traveled to Cuba ~ Caribbean
Paul made everything super easy and stress free. Paul asked what we were looking for and was so patience as we tried to choose from the options he gave us. We for sure got everything and more we asked for in a vacation.
Paul Birch responded
"Thank you Lori, you were super easy to work with and it was my pleasure helping you book the trip you wanted. I look forward to helping you again in the future."
✓ I would recommend this agent to my family and friends.
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