All Inclusive Expert

We approached Heather about an Anniversary trip to Hawaii, and went in quite blindly if I'm being honest! We had no idea what a trip to Hawaii would cost us, and had been overwhelmed by the thought of trying to plan something like this on our own. We have always wanted to go, but really didn't know where to start. Our inquiry led us to so much more helpful information than we could have imagined! While we didn't know exactly what kind of experience we wanted, such as island/resort hopping, or a cruise, Heather was able to give us a few different options. She went above and beyond figuring in important details we would have never thought to include on our own. Prices for each option she offered, and everything from airport shuttles to rental cars were included, and it really helped us to make an informed decision. Based on very thorough itinerary options, and quoated prices which were 100% accurate, the only hard decisions we had to make was what to pack when it was actually time to go on our trip! Heather handled so much for us, which really made our entire experience pleasant, and stress free. She even reached out via email while we were on our trip to let us know of an option to bid for upgraded airline tickets home, which we didn't even know was a thing! We chose to opt for that, and to our surprise we got them! Our flight home was overnight, and amazingly comfortable! It was the perfect ending to an awesome trip! I've already shared Heather's contact information with a friend, as I believe she's the only way to go! We are so grateful for Heather's knowledge, and we will definitely seek her again, when we decide to travel!

My vacation was 100x better because Heather planned it! She took all of the stress away which allowed us to actually relax. 10/10 would recommend Heather and Castle Explorers in general!

Huge thanks to Heather for making our family vacation so magical! We had an amazing time cruising with our son, daughter-in-law, and grandkids—seeing the joy on their faces, especially meeting Disney characters, was priceless. Castaway Cay was absolutely stunning, the food was fantastic, and both the Disney hotel and ship accommodations were top-notch. We came home with hearts full of memories and cameras full of photos!

We wanted or needed for nothing. Heather took care of everything.

I emailed Heather with a last minute request to help us book a cruise. She was quick and efficient. We wanted to leave in about six weeks. She gave us choices - we decided quickly and she booked us without delay. Also hotel in Miami. She helped with airplane tickets but we booked ourselves without delay Delta. Last minute and spring break caused high airplane tickets and hotel rooms but that was our fault. Heather answered all our questions or found out answers. We are older and many things like luggage storage and Uber were new to us. Her suggestions helped us find the info we needed. Next time I think we’d try to fly in same day as it caused a lot of extra for us. It is complicated though as ships don’t want you there until check in time so waiting with luggage is tough. We got caught in a monsoon rain and everything including all of us were drenched.

Heather was amazing! She got us some great perks and provided many tips and tricks that made our trip a huge success!!!

Heather was simply spectacular. She helped us at every step of the way, and went above and beyond to help make sure our trip, which we booked last minute, was as amazing as it could be. I have and will continue to recommend her to anyone looking to go to Disney.

Heather’s knowledge and expertise helped to make the very most of my vacation to Disney World. It was a fantastic experience full of wonderful memories. Her provided tips and itinerary allowed my family to enjoy the visit instead of stressing about planning. Thank you so much!

Heather was amazing to work with. She took the time to help us make the right decisions for our Dream Disney Vacation. She explained how to work the Disney app with us. It can be very overwhelming but with heathers help it was a breeze.

Heather was great! Helpful and kind. If she didn’t know the answer she would make every attempt to find out. She checked in with us and we knew we could count on her for whatever we needed.

Heather was amazing to work with. She answered all our questions quickly and took care of booking everything for us-even our dining reservations. She was able to find a discount for us for our Disneyland vacation and saved us almost $1000. All of her recommendations were spot on- from where to visit to buying Express Passes at Universal. Would highly recommend Heather for booking your next trip.

Heather was so helpful with planning our Disney World trip. She answered all my questions and offered phone calls when needed as well. Heather was able to get all the dinning reservations and extra reservations we wanted including Bibbidi Bobbidi Boutique and Savi's Workshop. She was also on the lookout for any deals that came out and was able to get us the 4-day 4- park deal added to our trip to save us almost $400!

Heather was absolutely amazing in helping me and my two kids take their first plane ride and trip to the ocean in Florida! Although things didn’t all go as planned, she was 100% there with us every second! We did get stuck in the flood. But Heather was able to support us every step of the way and made sure that we got home as quick as we could and safely. Would, without a doubt recommend her to anyone traveling! Couldn’t have done it without her! And I mean that 100%! We really did have a wonderful time and made lots of great memories! Thank you, Heather!

Heather did an amazing job planning our vacation! We will definitely reach out to her next time!

Heather was great, gave us multiple options and the trip was fun and seamless! Will book with her again.

Heather was amazing to work with!! She prepared me by showing the app and the best way to use it. From checking wait times to making reservations at restaurants. It really helped us have a stress free vacation and let us focus on what's most important - each other.

Heather was great! Was quick to respond with any question I had. Helped me to figure out the virtual que and had some great tips and tricks not only for the Halloween party but for the trip in general!

Heather was extremely knowledgeable, available any time I had a question, she kept me on track with things I needed to do and was just amazing to work with. I was basically clueless on how to plan our trip and she handled every aspect and our trip was epic!

Heather is the best! She is very friendly and detailed. I don't have to worry about anything with her booking a trip! Everything goes smooth from booking through the entire trip!

Heather made traveling easy. She found us a beautiful hotel at a great price. She was friendly and easy to work with. Will definitely use again on future trips!

Heather is wonderful to work with - so incredibly responsive!! She was a huge help with our vacation planning. My sister and I wanted a quick "no kids" getaway. Heather gave us a few incredible options and guided us toward the most relaxing getaway ever! Thank you for setting up an amazing trip. Heather is highly recommended!

She was very easy to work with, answered all our questions, and was super responsive! Booking our Universal Tickets through Heather, our Travel Agent, got us early entry into the parks which allowed us to hit many of the popular rides before the lines got long. We had a blast!

Heather went out of her way to make sure this vacation was perfect for me. She reserved me a scooter at the hotel and made sure it was ready and waiting for me when I arrived which made it so easy for me to get around the hotel, parks and Disney Springs She also made sure I had an adjoining room next to my sons which made it super convenient. Heather answered all questions I had before I left my home and was available to answer any new questions that came up during the trip. I highly recommend her for all your traveling needs.

Heather was a magical travel agent! Booking and timelines were stress free, because Heather was sure to check in often and make sure we were getting the best use of our time and the amenities! It was truly a magical vacation and I would highly recommend Heather to share her expertise as well as her quick responses to any needs or questions that popped up while we were on vacation. Priceless!

Having an expert in your corner is the absolute best way to book any trip and Heather did not disappoint. She was able to get us exactly what we wanted at our price point and stayed a resource until the day of our arrival. So incredibly happy with her service. So kind and thoughtful. Recommend to anyone.

Heather was fun to work with. She was enthusiastic and answered all our questions. We had a lot! She offered great suggestions on what cabins would be best and what packages would fit our vacation style. She offered great advice and guidance when booking our cruise.

Heather was great to work with! She helped us plan our first Walt Disney World vacation. She was super helpful with looking at different travel dates, answering any questions we had leading up to and during our trip.

Our experience with Heather was “Magical”! She made it super easy and was able to answer ALL our questions! We hadn’t been to Disney in almost 10 years and so much had changed! We felt like we had a trusted friend to help us navigate this adventure!