Sandals and Beaches Resorts Specialist

Jensine was amazing to work with. She really listens to what you want and makes sure that you have the best time possible. She was available even with the time change for question. Highly recommend her services!

Jensine is friendly, knowledgeable , helpful and really listened to what kind of holiday we were looking for.

Jensine is so patient and knowledgeable. She helped us plan our trip to Mexico and everything went so smoothly. She even had us come in a few days before and go over the WestJet App and helped us confirm everything and show us what else we needed to do. This is the 2nd trip Jensine has helped us plan and I would definitely recommend her to anyone and will use her again for sure in the future.

What a wonderful family trip booked in the Riviera Maya

As a group of six travelling together, we enjoyed the hotel accomodations, proximity to other areas to visit. Customer Service was 10 out of 10 .

Very helpful in keeping us informed on our trip

From the beginning until departure all aspects of our trip were discussed and provided. Wifi and Drink packages to location of room were explained and discussed. We felt heard and definitely had it all at a reasonable cost.

Jensine looked after every detail of our trip and coordinated the trip with friends. ALL Jensine‘s recommendations were so appreciated. Thank you SO MUCH for making everything so smooth for these NEW CRUISER!

Jensine, is the best. She helps my husband I always find somewhere nice to stay. We only book once a year but she remembers us and takes care to think about what we prefer in a vacation. This vacation was no exception. We stayed at the Wyndham Alltra Nuevo Vallarta. It was quiet, buffet food was okay, rooms were clean and had an ocean view, staff were polite and helpful.

Jensine has helped us with a few of our family trips so far and we’ve always been happy. Her attention to detail is amazing. Booking us flights and trips that work best for our family. She makes suggestions that are always better than what we even have in mind. This last trip was to Las Vegas, and the hotel she suggested was great! Thanks so much Jensine!

Pleasant, relaxing, helpful friendly service.....

Jensine was knowledgeable and helpful with each step of our travel preparations.

The Travellers Agency service couldn't have been better! They were friendly and helpful throughout. We had all the paperwork and information we needed to make everything go smoothly on our vacation. The resort was very nice and the expedited transfer service was very well organized.

Jensine is a fabulous travel agent. She goes over and beyond for every trip. Just have to tell her what you want and where you want go she organizes everything, including the rental car and gets you the best possible price.

Jensine worked into evening to get us best deal and at the resort we wanted. Always very available and helpful when we has questions. Highly recommend.

Jensine is very knowledgeable and helpful in planning our trip for us

Jensine worked hard to ensure that are travels went smoothly.

Jensine worked hard to ensure that are travels went smoothly.

Took the worry out of everything!!!

Took the worry out of everything!!!

Jensine planned a wonderful vacation from good airline connections to helping us book Sandals. Our butler service and experience at Sandals was great. Food was good but not to die for. Resort was very nice overall. Rooms were efficient but “tired”. Enjoyed our 4 nights there.

This was my first experience travelling out of country. Jensine answered all our questions with patience and knowledge, providing tips and suggestions that resulted in a spectacular trip. Everything went so smoothly. For this first time traveller, it made the experience one I can't wait to repeat.

Very thorough. Informative.

Jensine was so great! She saved our trip by catching a serious error we had made and worked with us and airline to fix it. She always had lots of good ideas for where to stay and things to do. We had no problems on our trip thanks to her careful planning. So professional, but caring and personable! Highly recommend!

Our four country vacation was completely planned remotely. Jensine returned texts, calls and emails at lightening speed. She really got a feel for what we wanted for our trip and she booked excellent accommodations , tours and transportation for us.
We visited 4 countries, and with her help and suggestions, we were prepared and organized so we could thoroughly enjoy all our surroundings.
I highly recommend Jensine and her team. Our trip would have not been nearly as good without all her help.
I would give her a 100 star rating if I could :)

Working with Jensine was amazing. I am not an experienced traveller and she looked after everything. A totally stress free vacation

Jensine found us a better deal than I could find anywhere else. Total cost came in well under our budget. Great communication throughout the entire planning and booking process!

Very efficient, very helpful & quick to respond to all our questions!

Jensine is probably one of the hardest working travel agents I have dealt with. She is determined to make sure your travel experience goes as smoothly as possible.

I found Jensine to be very experienced in the booking of our vacation in Mexico and extremely helpful.Like many people I endevoured to surf the Internet for the best prices for travel but having to park outside of her office in Sorrento I thought "why not"? I am very glad that I did as she came up with a price for flights that I could not match online.I immediately booked a flight to Europe with Jensine and highly recomend her to any other budget minded travellers..

I was a first time traveller and Jensine made everything so smooth and seamless. The resort was amazing I would recommend this agent

Jensine did a fabulous job of arranging 13 people, coming from 3 provinces. We all arrived within hours of each other. We also had some special accommodations needed for my Dad (wheelchairs/bottom floor) and those were all arranged by Jensine, with no issues. I will 💯 be using Jensine for my future travel plans.

Very helpful with anything I needed! My family and I had a great time!

Very professional, quick responses, very easy to deal with

Jensine is always willing to help in whatever way she can, works hard to fulfill any requests or queries. She found us the best airfare available at the time.

Excellent

Working with Jensine was amazing, she made the process super smooth and easy!

Jensine was so kind supportive and helpful! She gave us so much information and tips and tricks on how to make our trip run smoothly! She was able to determine what kind of trip we were looking for, which was authentic and gave so many recommendations such as Last Chance Tours with Tom and Courtney in Juneu!! I'm so grateful for all of her help, and answering our endless questions. She also got me set up with travel insurance, which I completely didn't even think about so she has us covered on those tiny details.

Everything was pre arranged and it all went as smoothly as it could, no hiccups

Very efficient all aspects of the trip went as smoothly as they possibly could go 👍

It was a true pleasure working with Jensine. She is very knowledgeable and patient, and made sure everything was handled appropriately.

Extremely helpful and friendly

Jensine was very helpful in planning and booking my trip to Europe. I'm not an experienced travel and was nervous and overwhelmed. Jensine helped plan and made suggestions on how to make everything run smoothly.
My trip (with my 12 year old daughter) went extremely smooth and we had a great time seeing 4 countries in 3 weeks.
Will definitely be going to Jensine for our next trip!

Professional and very kind

Jennifer was absolutely fabulous! The trip she planned for all if us was spot on !

Very helpful thanks Jensine

The assistance and advice received from Jensine was excellent. She was able to foresee aspects of our trip that we, as novice travelers, would not recognize.

Our trip was perfect, Jensine texted us with any changes in our flights, booked our seats for us, was available at all times with questions. We wanted a room with a view and it was perfect!

Excellent

Very helpful and pleasant

Jensine met absolutely ever expectation and more! She met the extra upgrades that we asked for after the trip was booked, and made it the perfect trip for us!

Amazingly quick and thorough and gave us the trip of a lifetime.

The planning was excellent which made a perfect trip

Very efficient and helpful .

Excellent in ironing out all the fine details. Seamless smooth as silk. When our flights were canceled, Jensine came through booking us a hotel. Truly effective.

Starting with Jensine and the informative, professional, friendliness nature. This holiday from beginning to end did not disappoint, we couldn’t be more happy with this unforgettable trip aboard the Paul Gauguin cruise ship through the Society Islands in the South Pacific. The pure beauty of the Tahitian people, the authentic islands and spectacular colours of the ocean will be forever in our hearts. Thank you for the memories.

A Wonderful trip, to include: an informative and tremendous tour guide, good driving from place to place in travel vans, tasty food, warm climate even in the rain , lovely culture, wonderful animal sightings and learnings about the country’s history, a strong choice adventurous activities for different abilities and likes, and satisfactory lodging.

After having a couple of really tough years, we went to Jensine and said book us an amazing beach vacation! We were looking for the ultimate relaxation trip and after seeing Jensine’s great trips to Sandals resorts we asked to look into them. She listened to what we were looking for and recommended Jamaica because of the amazing people. Our go to beach vacation has always been Hawaii but since we’re not travelling to the US and we don’t like Mexico, we needed advice on where to go. Well I can’t say enough about how helpful Jensine was during the entire process! The Club Mobay service was a game changer for us and so appreciative of that advice. I told her if all her clients bothered her as much as we did, she must never sleep lol. When West jet cancelled our flight on us after we paid for the resort in full, she was able to get us a refund from sandals for the night we would miss. This was not an easy task and she really fought for us! She was available for any questions before and during our trip and was right about the Jamaican people becoming our family! We can’t wait for our next trip to Sandals Dunn’s to see our favourite butlers Romeo and Vivian, our amazing housekeeper Natasha and our favourite server Rovaughn! Her recommendations were top notch and I look forward to the next trip I’ve booked through Jensine which is a Mediterranean cruise in the fall! She knows her stuff because she experiences as much travel as she can and cares so much about her clients getting the most out of their vacations! Definitely recommend contacting her to book your next trip!

Love Maui. Thank you Jensine for another trip that you had planned and put together for us all. It was so easy to fly from Kelowna to Maui. With your planning it always makes our trips so stress free.

Our trip was excellent. Thanks for providing us with all the information we needed. No issues at all with the service :)

Travelling in the best of times is difficult, but Jensine made this pain-free for me and she organized my trip of a lifetime to make it effortless on my part. I will always and with 100% certainty use Jensine to book any and all future holidays. Her professionalism and eye for detail as well as her lodging recommendations far surpassed any expectation I had. Jensine was supportive when indeed I became ill abroad and walked me through many options so that I could make informed and good choices moving forward. I am so grateful for all of Jensine‘s involvement throughout my travel experience. It is because of her that I will most definitely recommend to all travellers not to hesitate on booking their travel destinations through Jensine Morabito with The Travellers Agency

Even though Jensine hadn’t booked our cruise initially, she went above and beyond helping us with details such as booking a wheelchair for our cabin. All of the air bookings she made for us worked out perfectly as did the wheelchair requests she had made. Jensine also took extra time to set up apps in my phone which made it easier for me to early check in etc. We will & already have recommended Jensine to anyone looking to take a trip.

I found that trying to find the right cruise for me was too confusing and time consuming. Jensine simplified the process and did all the work for me. It was a wonderful Mediterranean cruise out of Athens Greece.

Seamlessly smooth. Jensine's first hand knowledge allowed ease of mind as every event went smoothly.

Jensine looked after us with any questions or concerns and was very helpful with our bookings.

Everything was satisfactory

Jensine was amazing from start to finish in planning, booking, and supporting us on our trip to Japan. I was overwhelmed with planning a 2 week trip with my 2 kids (11 & 8 years old). Jensine to the rescue! She helped every step of the way. She offered a variety of options, activities, and guidance. She worked within my budget & list of needs/wants for my family. Our trip was amazing, everything was seemless, from planes, trains, to hotels. Highly recommend Jensine - 10/10.

Jensine was a wonderful travel agent. Very professional and informative. Gave us all the ins and outs that made our trip go smoothly. The cruise to Alaska was everything we could have expected it to be. The only thing we couldn’t predict was the weather. Despite this, we still had a fantastic time.

Jensine is a fabulous travel agent. She goes over and beyond for every trip. Just have to tell her what you want and where you want go she organizes everything, including the rental car and gets you the best possible price.

We got exactly what we wanted and needed! We asked for an affordable trip to a place we haven't been... with direct flights... and we wanted a great view. .. we also wanted to leave within 3 weeks because we're not very good planners. We really enjoyed out trio.... Mazatlan is beautiful. This is our 3rd trip booked through Jensine at The Travellers Agency and would definitely recommend their services.

Absolutely the best.

Jensine works hard to find us exactly what we are looking for. Always willing to answer any questions we may have

Easy going/ comfortable, friendly atmosphere. I have to say our first impression off the street going into the office , we were confused as to whom we were working with . Greeting the first desk person, to inquiring / early planning & having a group conversation in and around other people or phone calls was a bit off-putting .
That said, we have a deep appreciation for patronizing our community business's and it was nice to shed the usual formality's into teamworks, feel at home in early planning stages. Jensine was real & nice to work with, sharing various experiences, putting our mind at ease with any issues that arose, as well as being available (start-finish) She is energetic , committed and displays her joy of travel.