My husband and I recently took a-once-in-a-lifetime trip to Alaska and Canada made possible with the valuable assistance of our amazing Trip Advisor Jeni Phipps who came highly recommended by friends. We met with Jeni to start planning our trip. She was organized, prepared and we knew we were in expert hands. Our dream was to cruise the Inside Passage and continue on land into Canada. We shared our trip expectations. She listened, answered our questions, and explained the various journey options we had to consider to complete the planning process. 24 hours later we put down a deposit for our 3 week adventure. We used Jeni's extensive expertise for the next 9 months as she helped us plan every detail of our vacation. Jeni went above and beyond our expectations as a trip advisor. Besides planning and booking our trip she helped us secure: excursions, trip insurance, cruise packages, trip upgrades, the best rates, and other logistical aspects for the trip. She set up a personalized trip

Jeni was very knowledgeable and helpful in all aspects of planning our trip. We told her what we were looking for, a time frame and how much was in our budget. She really came through. I highly recommend here to everyone. Thank you very much.

I have worked with Jeni for several years . She is conscious and kind . She takes the time to find out your needs and exceeds expectations. She knows I have some medical issues and without asking she planned my last vacation around accommodations relating to my autoimmune issues . She also takes into consideration your own budget needs .

Jeni is helpful, detailed, and knowledgeable. Even as an experienced traveler, previously planning all trip details myself, I was so pleased that she could anticipate things that were never even on my radar due to her extensive experience. She took the headache and stress out of it for me so all I had to do was enjoy our trip!

I have worked with Jeni for almost 10 years now and she has been nothing short of amazing. I never would've made it through the trips and cruises we had to cancel and rebook during Covid without her! Every time the cruise lines cancelled additional cruises, she found us another itinerary, got us rebooked and handled everything for us. Any time we've had any issues come up while traveling, she has been right there to take care of it for us. She's the best there is!

Jeni was so wonderful to work with. They say you don't know what you don't know - I had no idea how much I didn't know when it came to planning our trip. Jeni knew what we needed and took care of everything!! We would've missed out on so many things if I hadn't had her take care of our arrangements. We will use her for every trip we take from now on!

Jeni took care of everything and more. She was able to subside any and all worries of anxieties I had from the start and throughout my travels. I highly recommend her to all of my friends and family.

It is always such a pleasure working with Jeni! Her insight into the total cruise experience is beyond compare. Being a fellow cruiser herself she knows all the best spots, recommendations, and works to secure all of them for you. Jeni is truly the best.

Jeni is so easy to work with and listened to our wants regarding what we wanted in a resort. She kept in touch regularly and made sure we had our passports and other documents needed for our trip!

Jeni handled all the travel arrangements for my wedding cruise. In addition to my husband and I, we had about 20 other friends/family members travelling with us. It all went off without a hitch! She helped us save money, book excursions, deal with last minute hiccups and rack up on-board credit. I can't even begin to put a price on the peace of mind she gave us going into the trip. 12/10 - will use her again!

Prompt and efficient

When it comes to travel, I really appreciate Jeni Phipps for many reasons. Whether you have a destination in mind or you're just looking to get away, Jeni will help you every step of the way. She and her husband travel quite a bit, so she is very knowledgeable in all things travel... from booking your flight, to finding you a great hotel, she does all the work for you. Thinking about a cruise? Jeni will get you set up! All you need to do is pack and enjoy your trip. And, should you have any questions during your trip, Jeni is just a phone call away. I will never travel without checking with Jeni first.

Jeni was super easy to work with! She kept up with all of our crazy changes and made booking our trip stress free.