A trip of a lifetime with our family & extended family
Reviewed By Suzy - Mill Creek, WA | Traveled to Germany | Europe
Lori was patient, informative, resourceful, creative, knowledgeable and fun, easy to work with! We started over a year in advance of our European Christmas vacation to plan for 10 of us, so she had to put up with us for a long time! It was a smooth process and her knowledge helped us tremendously. I highly recommend Lori! Thank you
Lori Hein responded
"Thank you! What an amazing experience you had! Fun for me to be part of it."
✓ I would recommend this agent to my family and friends.
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A much needed family time
Reviewed By The King Family - Lake Stevens, WA | Traveled to Playa Del Carmen | Quintana Roo | Mexico
After barely seeing each other because of doing a year of round the clock hospice care for a family member, a trip together as a family was just what we needed. We were able to remember our loved one and also laugh together and enjoy each other's company. Lori Hein, our travel agent, was just fabulous. She was quick with responses to my endless questions and got us set up with an all-inclusive resort and flight that were both just stellar. Will never plan my own trip again-she was *that* good!
Lori Hein responded
"Ahh, thank you! I am so happy to hear that your trip was just what your family needed. "
✓ I would recommend this agent to my family and friends.
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cruise
Reviewed By Joan - Spokane, WA | Traveled to Canada
There were four people on our trip. It was complicated and involved differing airplane reservations, cruise arrangements, numerous hotels and a car rental. The trip went smoothly with no problems. Lori stayed in close touch making sure we knew what to do and where to go at every stage. She did a stellar job.
Lori Hein responded
"Thank you for your kind words! I am glad that you had a wonderful trip and I cannot wait to help you with the next trip."
✓ I would recommend this agent to my family and friends.
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Amazing Trip!!
Reviewed By Charjoy24 - Rootstown, Ohio | Traveled to Halifax | Nova Scotia | Canada
This was my first cruise and thanks to Lori it was one of the best vacations I have ever had!!! We hit a snag and I called Lori she told us what to do to fix the problem and made the trip even better than we thought it was going to be. I highly recommend Lori!! She knows her stuff and will take excellent care of you!!!!!!
Lori Hein responded
"This makes me SO happy! I am thrilled your cruise was amazing and now to plan the next."
✓ I would recommend this agent to my family and friends.
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Senior Boys Trip
Reviewed By David M - Meridian ID | Traveled to Alaska | USA
Wanted to take my eldest son on a senior road trip in 2020 that was cancelled due to the world shutdown. This year our eldest was a senior in college, our 2nd eldest son was a senior in high school, and this year, I finally admitted to being a senior. The boys were sold on the idea of a cruise to Alaska with a road trip from home to Vancouver BC for exploring. I bugged Lori with a ridiculous amount of questions via email and text up until a few days before our departure. At each interval she was gracious, helpful, and idea inspiring. She was very helpful in a successful senior boys trip. We were able to take a couple of "excursions" she recommended saving us about 30% in cost from other sources. We traveled via Holland America and I highly recommend them for AK destinations. Highly recommend your agent be Lori for your travels - even if you think it's a simple thing.
Lori Hein responded
"Thank you for the kind words. I am glad that your trip was not just a success but also very special. "
✓ I would recommend this agent to my family and friends.
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Amazing cruise!
Reviewed By asher - Spokane, Washington | Traveled to Alaska | USA
Lori was very helpful finding what type of cruise we were looking for and researching options and making reservations for us. We were on the Celebrity Edge and it was gorgeous and the stops in Alaska were beautiful. I would definitely use her again.
Lori Hein responded
"Thank you! I am so glad you had a wonderful time."
✓ I would recommend this agent to my family and friends.
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Helpful planner!
Reviewed By Mmay56 - Spokane ,wa | Traveled to Alaska | USA
We booked a cruise with Lori. We don't usually use a travel agent but there were so many Alaskan cruises to choose from, we were encouraged by friends to call her. She has traveled there many times and helped us narrow it down. She was so quick to answer questions when we had them! She kept us informed about the upcoming cruise and even sent a little "present" to our stateroom. Great customer service!
Lori Hein responded
"Thank you! Glad to hear you had a wonderful trip! Here's to more travel in the future."
✓ I would recommend this agent to my family and friends.
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You won't Belize it!
Reviewed By Ruth - Spokane, WA | Traveled to Belize | Central America
We have a beautiful trip to Belize for our first time. A small all inclusive resort with a wonderful, friendly staff. The owner is on property and looks over every reservation. Very personable.
Lori was great to work with and she will help you out no matter how many times you change the trip!
Lori Hein responded
"Thank you! I am so glad you had an amazing trip!"
✓ I would recommend this agent to my family and friends.
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A trip of a lifetime!
Reviewed By Loristhebest - Seattle, WA | Traveled to Iceland | Europe
We traveled as a family to Iceland for a grad trip. We had a few ideas of what we wanted to see and Lori built our whole trip out from pick up at the airport to drop off. We needed to change one hotel accommodation while we were in country and Lori heard us and worked quickly to find us new acommodations.
Lori Hein responded
"What fun to help you with this special trip! A once in a lifetime experience."
✓ I would recommend this agent to my family and friends.
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Birthday trip without the fuss
Reviewed By Mary - Arlington, WA | Traveled to Phoenix | Arizona | USA
We had Lori find our travel accommodations to Phoenix, Tucson, AZ. I have always searched for arrangements on my own, but I wanted to have Lori look for us. After asking details and wants, she set out and gave us a proposal very quickly. We went with her recommendations and we had a beautiful time.
Lori Hein responded
"I am so glad you had a wonderful trip! Thank you for trusting me with your journey."
✓ I would recommend this agent to my family and friends.
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Lori was wonderful!
Reviewed By KaitD - Everett, WA | Traveled to Disneyland | California | USA
Lori was so great to work with. She answered all of our questions throughout the process, and was so patient with our group while we were finalizing details on our end and getting our ducks in a row to be able to book our trip. This was my first time using a travel planner, and it was SO nice to not have to search and plan and book everything!
Lori Hein responded
"Ahh, thank you! It was fun to see it all come together. "
✓ I would recommend this agent to my family and friends.
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Amazing Trip thanks to Lori!
Reviewed By Ann Gillis Marks - Kirkland, WA | Traveled to Hawaii | USA
Lori did a wonderful job finding out what we wanted and making it happen! I was getting very overwhelmed looking at all the options and she was able to figure it out quickly and send me some good specific places. Then I was able to connect with my husband and present just a few options within our budget and make a quick decision. She is a no pressure person who is very service oriented! I would definitely recommend working with Lori!
✓ I would recommend this agent to my family and friends.
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A trip to treasure
Reviewed By Thubs - Spokane, wa | Traveled to Kona, Hawaii | Hawaii | USA
Lori helped my family and my in laws, who are elderly, plan and go on a wonderful vacation in Hawaii. The planning seemed difficult because we had a budget and our parents had specific desires, hopes and dreams for housing, fun and the actual travel! And Lori made them come true and even planned some surprises to add icing to the cake while we were all in Hawaii making sure the parents had the vacation of their lifetime! We made many memories in the excursions Lori offered and helped us plan! We are thankful to have these family memories to treasure for the rest of our lives.
Lori Hein responded
"Ahh, thank you for letting me part of such a special trip!
"
✓ I would recommend this agent to my family and friends.
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Babymoon Made Easy!
Reviewed By Brit - Marysville, WA | Traveled to Cannon Beach ~ Oregon ~ USA
Lori was SO helpful in helping us plan our baby moon! I felt lost in where to start the planning process. I was in analysis paralysis and Lori listened to my hopes, dreams, and budget and then presented four different options of cities to go! She helped us find the perfect place to get away and relax. It was an AMAZING trip thanks to her recommendations and work in getting us there!
Lori Hein responded
"Ahhh, thank you! What fun to plan such a special trip."
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime
Reviewed By Mkibbe - Spokane WA | Traveled to Ireland ~ Europe
Lori was so easy to work with. She was quick to respond and help us. gather information to make decisions. She truly helped us plan the trip of a lifetime. This was the first international trip for our group and she made it so simple. Couldn’t have done it with out her!
Lori Hein responded
"Thank you!!! It was so much fun to watch your trip unfold. "
✓ I would recommend this agent to my family and friends.
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Alaskan cruise adventuring
Reviewed By LK - Spokane, WA | Traveled to Alaska ~ USA
Lori is patient in answering questions and organizing our cruise. She takes time to understand our travel needs and what would suit us best for a mom and son Alaskan cruise trip of adventure! Highly recommended her and will definitely use for future travel plans.
Lori Hein responded
"What a special trip for you both! You were so much fun to work with and I think you for the feedback. "
✓ I would recommend this agent to my family and friends.
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1st trip to Hawaii
Reviewed By JP - Lake Stevens, WA | Traveled to Oahu Island ~ Hawaii ~ USA
Lori helped us find the perfect 2 bedroom hotel room to fit 3 adults and 2 teens. Having our own space was important and this hotel was perfect for us. Even though we weren't staying ON the beach, this hotel met our needs. Thanks for doing the research Lori!
Lori Hein responded
"I was so happy to work on this with you and to find that perfect blend of what you were looking for. Fun for everyone!
Mahalo!
"
✓ I would recommend this agent to my family and friends.
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Wonderful help and insight
Reviewed By Travel Junkie - Liberty Lake | Traveled to Disneyland ~ California ~ USA
Lori Hein is so professional and so thoughtful. It is just an absolute delight to work with her. She listened to understand our desires and likes and dislikes. She worked to find the perfect plan and pace for our trip. When our hotel lost water, she stepped in and advocated for us and served us well. We had an amazing trip, a good value and felt very good about the whole process.
✓ I would recommend this agent to my family and friends.
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Wonderful Travel Support
Reviewed By DSmith - Prosser, Washington | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Lori is a fantastic travel consultant. We had been with AAA for many years, but we started looking around when they increased their expenses. Lori makes your memorable vacation her passion. She follows up on every question and checks back with you the small and big issues. It is so nice to have someone help make sure that the minor issues don't get in the way of a most wonderful vacation. I would highly suggest Lori to anyone looking for some awesome travel support and guidance.
✓ I would recommend this agent to my family and friends.
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Fantastic Caribbean Spring Break!
Reviewed By Empty Nesters - Prosser,WA | Traveled to Caribbean
Lori is so wonderfully helpful and attentive to the details and all the planning. We have loved working with her and will continue to use her on our future adventures.
✓ I would recommend this agent to my family and friends.
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Amazing Belize Trip!
Reviewed By K - Spokane, WA | Traveled to Belize City ~ Belize ~ Central America
Lori did such an amazing job working with local contacts befor our trip! She dug in to help us know what to expect.
Lori Hein responded
"What a fun trip to plan! Thank you for trusting me with such a special trip.Lori"
✓ I would recommend this agent to my family and friends.
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Awesome trip to the desert
Reviewed By W - Seattle, WA | Traveled to Arizona ~ USA
Lori was amazing! Her communication throughout the process was timely, helpful, and thorough. Her work ethic and commitment to making it a memorable experience was very evident. I appreciated that she showed great diligence to both provide us a great experience and also understand the best financial variables to help us meet our budget. Lori is friendly, positive, knowledgeable and very concerned about her clients. Will definitely recommend her to others.
✓ I would recommend this agent to my family and friends.
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Costa Rica Dream Adventure
Reviewed By FamilyTime - Spokane, WA | Traveled to Costa Rica ~ Central America
Lori is great to work with. Super helpful and had great recommendations to save money. She helped me decide what was most important to us in a vacation. She helped us navigate out of country cancelled flights and helped relieve my anxiety about it. I highly recommend working with Lori for your future travel.
✓ I would recommend this agent to my family and friends.
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Adventuring to New Zealand!
Reviewed By Kris - Spokane, wa | Traveled to New Zealand ~ Australia & New Zealand
Lori is extremely thoughtful and resourceful when planning a trip.
✓ I would recommend this agent to my family and friends.
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A wonderful and relaxing getaway!
Reviewed By Linda - Davenport, WA | Traveled to Alaska ~ USA
Lori is outstanding to work with! She's helped me with incredible Alaska cruises, as well as finding great places to stay at closer to home beach towns. Currently planning a vacation in Europe. She's friendly and helpful. I recommend her to friends with no hesitation.
✓ I would recommend this agent to my family and friends.
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Great Disney trip!!
Reviewed By Ashley - Seattle, WA | Traveled to Disneyland ~ California ~ USA
Lori was amazing to work with! She knew all the best tips for logistics, lodging, food, everything! We will definitely work with her again!!
✓ I would recommend this agent to my family and friends.
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Tough destination? No problem
Reviewed By Steve - Spokane, WA | Traveled to Uganda ~ Africa
We gave Lori a tough task of getting our group into a remote area of Uganda. She was so easy to work with, and so diligent in making all the details work. I would absolutely use her again and again and recommend my friends to do the same.
✓ I would recommend this agent to my family and friends.
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Most Special 35th Anniversary Cruise
Reviewed By Gumma Kila - Prosser, WA | Traveled to Alaska ~ USA
Lori helped us with so many aspects of our complicated anniversary cruise. From sites to stay prior, booking rooms for 4 different family groups, transportation, helping with the cruise line website… she was so supportive and provided personal care at every step, she was fabulous!
✓ I would recommend this agent to my family and friends.
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Disneyland Adventure
Reviewed By Barbara - Lake Stevens | Traveled to Disneyland ~ California ~ USA
Lori is amazing! She went above and beyond to help us get our trip planned and executed. We had a unique situation and she took it upon herself to make sure everything was done correctly. Even reaching out to other organizations on our behalf. Lori made the whole process easy for us. Thank you for all your help in making this a wonderful trip!
Lori Hein responded
"It was great to work with you and I am so glad you had a special trip. Thank you!"
✓ I would recommend this agent to my family and friends.
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Memories to last a lifetime!
Reviewed By Brenda - Lake Stevens, WA | Traveled to Florida ~ USA
Lori was yet again helpful, knowledgeable and took the stress off me for our family vacation planning. We had never been to FL and I really didn't know the best places to stay and things to do while we were there. Lori listened to me about the vacation I was hoping for, asked me good questions and gave me great options for our trip. It is wonderful to have Lori worry about the details and we just get to go out and enjoy.
Lori Hein responded
"Thank you! It was so much fun to help you with your vacation. Cannot wait for what is next."
✓ I would recommend this agent to my family and friends.
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