CARIBBEAN ALL-INCLUSIVE RESORT & CRUISE EXPERT

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SHAUN BROWN, Travel Agent in Brooklyn, NY

SHAUN BROWN

Brooklyn, NY Travel Agent
Super Agent

SHAUN BROWN

Brooklyn, NY · 8 Years of Experience

PLAYMAKERS4U, an independent agent with Prestige Travel Systems, a Travel Leaders Network Affiliate Agency
5.0
(68)
100% Recommended
Shaun pays attention to details and he goes above and beyond to ensure that his clients get the best experience! Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Aruba, Central America, Dominican Republic, Mexico, Jamaica

Interests:

All Inclusive, Family Vacations, Adult Only, Cruises, Bachelorette Parties & Girlfriend Getaways

Suppliers:

Riu Hotels, MSC Cruises, Sandals and Beaches Resorts, Funjet Vacations, Virgin Voyages

About Me

First Solo Cruise, Catalina via Carnival Miracle
First Solo Cruise, Catalina via Carnival Miracle

I became a travel advisor for a few simple reasons: I wanted to explore more of the world, deepen my knowledge of the travel industry, and most importantly, help make incredible travel experiences more accessible to others.

Originally from Jamaica, I bring a personal connection and authentic perspective to Caribbean travel. My experience working in all-inclusive resorts has also given me valuable insight into the resort experience from both sides, helping me understand what makes a vacation truly seamless and memorable. Combined with extensive training and certifications with leading hotels, cruise lines, destinations, and travel suppliers, I provide my clients with knowledgeable and personalized guidance from planning through departure.

My specialty is Caribbean travel, with a strong focus on all-inclusive resorts, Caribbean cruises, and hosted group travel. Jamaica will always hold a special place for me, but my extensive travels throughout the Caribbean have given me a genuine appreciation for the region’s beautiful beaches, incredible weather, diverse cultures, cuisine, music, and warm hospitality.

I work with couples, families, solo travelers, and groups to create vacations tailored to their needs. Whether it’s an adults-only Caribbean escape, a family vacation, a Caribbean cruise, an all-inclusive getaway to Jamaica, Mexico, the Dominican Republic, or elsewhere in the Caribbean and Latin America, or travel centered around festivals, concerts, and special events, my goal is to make the entire experience enjoyable and stress-free.

Group travel is an especially important part of my business. In addition to organizing group vacations and event-based travel, I host group trips and group cruises, creating opportunities for travelers to experience incredible destinations while enjoying the energy and camaraderie of traveling together.

One of my most rewarding experiences has been organizing travel to Jamaica’s annual Dream Weekend music festival. I coordinated a group of approximately 60 travelers, managing accommodations, flights, event tickets, room assignments, transportation, and other logistics. The success of that experience resulted in additional bookings and returning travelers, reinforcing what I enjoy most about this business: creating memorable experiences that turn first-time clients into lifelong travelers.

Staying informed is an important part of the service I provide. In addition to continuous education, destination training, and firsthand travel, I regularly attend travel industry events hosted by tourism boards, destinations, cruise lines, resorts, and other suppliers. These country and supplier-specific events allow me to connect directly with industry representatives, learn about new resorts and experiences, stay current on destination developments and travel trends, and build relationships that ultimately help me better serve my clients.

My extensive Caribbean travel experience and strong relationships with local and international suppliers further enhance the insight and support I can provide throughout the planning process. I believe being a great travel advisor means continuously learning, building relationships, and experiencing the destinations and products I recommend whenever possible.Outside of travel, I enjoy biking, soccer, concerts, and running. Whether you’re planning a relaxing all-inclusive escape, a Caribbean cruise, a milestone celebration, or an unforgettable hosted group adventure, I’m ready to help bring it all together. Your next great travel story starts here. Let’s make it unforgettable!

Girls Trip To Riu Montgego Bay, Jamaica

Shaun is extremely professional, detailed, organized and knowledgeable about the Travel Industry. He ensured that we got the best deal and kept communication with us even when we were actually on vacation. He efficiently organized all elements of our trip.  Including but not limited to flights, hotel, airport transfers, excursions etc. He is also very accessible. We were able to reach him at all times to address our issues. We will  definitely be booking future trips with Shaun.

Sincerely,

Z

REVIEWS

Rating: 5.0
68 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 68 reviews

Best birthday ever!
Reviewed By Tresha - Houston, Texas | Traveled to Dominican Republic ~ Caribbean
Shaun pays attention to details and he goes above and beyond to ensure that his clients get the best experience!
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Happy Vacation
Reviewed By Cortez - Boca Raton, Florida | Traveled to Bahamas | Caribbean
We had a fantastic trip. Shaun was available and answered all of our questions. I highly recommend him..
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Family Reunion (and 1st Time Union for some)
Reviewed By Angel W. - Tampa Bay, FL | Traveled to Nassau ~ Bahamas ~ Caribbean
He was great, very helpful. He answered all my questions and if he didn’t know the answer, he found out and followed up the same day.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Amazing first cruise!
Reviewed By Kyle R - Queens, New York | Traveled to Nassau ~ Bahamas ~ Caribbean
Shaun was amazing in helping us navigate our first cruise this summer. He is very knowledgeable and attentive. He made sure everything was in order and regularly checked in on us before our departure date. We’re very grateful for all the help he gave us.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Best of the best
Reviewed By Tina C - North Carolina | Traveled to Bahamas | Caribbean
He was very helpful and made sure that our experience was great. He made sure that everyone had what they wanted and that it would be a cruise to remember. I can’t wait for our next cruise booking with him.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
MSC Masters
MSC Masters
Seacademy - Scarlet Certification
Seacademy - Scarlet Certification
Seacademy - Violet Certification
Seacademy - Violet Certification
AMResorts Master Agent
AMResorts Master Agent
NCL University - Master's Degree
NCL University - Master's Degree
Celebrity Learning Certification
Celebrity Learning Certification
NCL University - Associate Degree
NCL University - Associate Degree
NCL University - Bachelor's Degree
NCL University - Bachelor's Degree
NCL University - PHD Degree
NCL University - PHD Degree
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Seacademy - Gold Certification
Seacademy - Gold Certification
Seacademy - Silver Certification
Seacademy - Silver Certification
Holland America Line Academy Specialist
Holland America Line Academy Specialist
Princess Commodore Certified
Princess Commodore Certified
Globus family of brands Specialist
Globus family of brands Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Most Booked Destinations

  • Jamaica: 175 bookings
  • Dominican Republic: 100 bookings
  • Mexico: 42 bookings
  • Aruba: 40 bookings
  • Central America: 12 bookings

Destinations I've Visited

  • Jamaica: 90 trips
  • Dominican Republic: 6 trips
  • Aruba: 4 trips
  • Mexico: 4 trips
  • Central America: 2 trips
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