Jenese Nieves, Travel Agent in Deltona, FL

Jenese Nieves

Deltona, FL Travel Agent
Super Agent

Jenese Nieves

Deltona, FL · 4 Years of Experience

Grey Travel Agency, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(18)
100% Recommended
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect ... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Itineraries
Client Testimonials

Areas of expertise

Destinations:

Bahamas, Florida, Cologne, Dusseldorf, Cancun

Interests:

All Inclusive, Bachelorette Parties & Girlfriend Getaways, Cruises, Disney Vacations, Family Vacations

Suppliers:

Adventures By Disney , Avalon Waterways, Disney, Disney Cruise Line, Iberostar

About Me

Group Cruise & Caribbean All-Inclusive Specialist

With over 35+ cruises and extensive travel across the Caribbean, Hawaii, Alaska, Japan, Europe and beyond, I help families, groups, and multigenerational travelers plan unforgettable adventures. I specialize in ocean & river cruises, all-inclusive escapes, and custom itineraries—making every trip seamless, stress-free, and filled with lasting memories.
Additional Languages
Spanish

My Travel Specialties

Agent Specializing in Europe, Caribbean, & Mexico

Agent Specializing in Europe, Caribbean, & Mexico
My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 35+ incredible cruises with top lines like Royal Caribbean, Disney, Virgin Voyages, Ce...Read More ▶

Ocean Cruise Specialist

Ocean Cruise Specialist
Cruising is my favorite way to see the world—and my specialty is helping you find the perfect one. I’ll guide you through every detail, from choosing the right itinerary to finding the best ship for your style. I’ve explored top destinations like the Bahamas, Caribbean, and Mexico, and wor...Read More ▶

Royal Caribbean Groups Expert

Royal Caribbean Groups Expert
Planning a cruise is one thing… planning it for a group is a whole different level—and that’s where I thrive. I specialize in group cruises with Royal Caribbean, creating seamless, elevated experiences for families, friends, and milestone celebrations. From private onboard events to...Read More ▶

All-Inclusive Specialist

All-Inclusive Specialist
I specialize in all-inclusive vacations because they simplify travel in the best way possible. One resort, one price, and everything is taken care of—so you can focus on enjoying the experience instead of planning every detail. My focus is on Punta Cana, Riviera Maya/Cancún, and the Caribb...Read More ▶

Riverside Luxury River Cruise Enthusiast

Riverside Luxury River Cruise Enthusiast
River cruising is my favorite way to experience Europe—and Riverside Luxury Cruises sets the gold standard. I help travelers discover luxury river cruises that feel personal, unhurried, and deeply immersive, pairing elegant ships with thoughtful planning before, during, and after the cruise. ...Read More ▶

River Cruise Specialist

River Cruise Specialist
River cruising is one of the most immersive ways to explore Europe—and it’s a specialty I love bringing to my clients. As a river cruise specialist, I help travelers discover iconic itineraries along the Danube River, Rhine River, and Seine River, with thoughtfully curated sailings through...Read More ▶

Girls Trip Enthusiast

Girls Trip Enthusiast
There’s nothing like a girls trip—laughs that go late into the night, unforgettable adventures, and memories you’ll talk about for years. I specialize in planning getaways that are the perfect mix of relaxation, fun, and a little indulgence. From all-inclusive resorts in the Caribbean and ...Read More ▶

Family Vacation Expert

Family Vacation Expert
Travel is even more special when it’s shared across generations. I specialize in helping families—big and small—plan vacations that are stress-free, fun, and memorable for everyone, from toddlers to grandparents. Whether it’s a cruise, an all-inclusive getaway, or a custom itinerary, I foc...Read More ▶

Iberostar Hotel & Resorts Specialist

Iberostar Hotel & Resorts Specialist
Iberostar Hotels & Resorts are where luxury meets relaxation, and I love helping travelers experience the best each property has to offer. From adults-only escapes to family-friendly resorts, I know which locations deliver incredible amenities, dining, and experiences. Having sailed and st...Read More ▶

Caribbean Travel Expert

Caribbean Travel Expert
The Caribbean is my happy place—and my specialty. I’ve explored its sun-soaked islands, from the turquoise waters of the Bahamas to the vibrant shores of Jamaica, and I love helping travelers experience the best each destination has to offer. Whether you’re dreaming of a cruise, an all-inc...Read More ▶

Baby & Toddler Travel Expert

Baby & Toddler Travel Expert
Traveling with little ones can be challenging—but it can also be magical when everything’s planned with their needs in mind. As a mom to a busy toddler, I understand the extra thought (and patience!) that goes into family vacations. I specialize in helping families with babies and toddlers...Read More ▶

RIU Hotel & Resorts Specialist

RIU Hotel & Resorts Specialist
I’m passionate about helping travelers find the perfect all-inclusive escape, and RIU Hotels & Resorts are some of my favorites. With firsthand experience at multiple properties, I know which resorts deliver the best amenities, dining, and family-friendly (or adults-only) experiences. Whet...Read More ▶

Carnival Cruise Expert

Carnival Cruise Expert
As a Platinum-level Carnival Cruiser, I know their ships, itineraries, and perks inside and out. I’ve sailed multiple Carnival itineraries across the Caribbean and beyond, and I love helping clients get the most out of their Fun Ship experience. From choosing the perfect stateroom to navig...Read More ▶

Family Winter Travel Specialist

Family Winter Travel Specialist
Cold weather doesn’t have to mean staying home—winter is the perfect time for a family getaway! I specialize in planning winter vacations that keep everyone happy, from toddlers to grandparents. Whether it’s a Winter Carnaval in Quebec, Snowshoe Mountain, West Virginia, or skiing in Colora...Read More ▶

Orlando Attractions Expert

Orlando Attractions Expert
Living just outside of Orlando means I’m surrounded by world-class theme parks and attractions—and I’ve made it my mission to know them inside and out. From Walt Disney World and Universal Orlando to hidden local gems, I can help you plan the perfect itinerary for every age and interest. W...Read More ▶

Disney World Specialist

Disney World Specialist
Hi there, I'm Jenese Nieves and I'm excited to introduce myself as your go-to travel advisor for all things Disney World! I've been in the travel industry for over a year now and I can confidently say that my passion for travel and helping others plan their dream vacations has only grown stronger...Read More ▶

REVIEWS

Rating: 5.0
18 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 18 reviews

Vaca 2024
Reviewed By Schreiber's - Deltona, FL. | Traveled to Puerto Rico ~ Caribbean
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect trip for my family.
I would recommend this agent to my family and friends.
6 of 9 people found this review helpful. Was this review helpful to you?YES|NO
First Cruise
Reviewed By TanyaB - Kissimmee, FL | Traveled to Bermuda | Caribbean
Jenese is awesome! She planned our family trip down to the tee! She knew it was my first cruise experience and made sure she addressed every question/concern I had. 1000% recommend!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Disney Cruise
Reviewed By Pattil712 - Deland, Fl | Traveled to Bahamas | Caribbean
Excellent Disney cruise booked with Grey Travel. She did an excellent job and made sure we knew about all the extras. Would definitely book with her again!
Jenese Nieves responded
"Thank you so much Patti! Can't go wrong with a Disney cruise! :-)"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most uniquely curated vacation ever!!!
Reviewed By J&KD - Orlando, FL. | Traveled to Italy | Europe
WHAT AN EXPERIENCE THIS WAS!!! From beginning conversations of wants/needs, to a fully curated and unique vacation package, it was a big lift and Grey Travel Agency came through better than I could've ever imagined! We can't thank you enough Jenese and Grey Travel Agency for fulfilling my dream trip to Rome, Florence, and Venice for my wife! The memories of her smiles and laughter will forever be embedded in my soul!
Jenese Nieves responded
"Thank you, it was such a pleasure planning this amazing trip!"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best Disney Cruise!
Reviewed By Jleelo - Haverstraw, NY | Traveled to Port Canaveral | Florida | USA
We recently booked a Disney Cruise through Grey Travel Agency, and I cannot recommend her enough! From the very start, she was incredibly attentive, ensuring all our questions were answered and guiding us through the entire process. Not only did she handle the booking flawlessly, but she also went above and beyond by sending us helpful reminder emails and staying available for any last-minute questions we had. What really stood out to us were the tips and useful information she provided before we even set sail. Her insights on onboard activities, dining options, and excursion recommendations helped us make the most of our trip. It felt like we had a personal concierge looking out for us throughout the entire experience. If you're planning a Disney Cruise (or any other vacation), Grey Travel Agency is absolutely the person to call! Her professionalism, proactive communication, and dedication made our trip so much more enjoyable and stress-free. We’ll definitely be reaching out to her for our next adventure!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Seacademy - Gold Certification
Seacademy - Gold Certification
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
RIU Specialist
CTA - Certified Travel Agent -The Travel Institute
Puerto Rico Travel Expert
Certified : All Disney Destinations
CLIA - Accredited Cruise Counsellor
Certified Universal Orlando & Hollywood Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Riverside Debussy - Christmas Markets, Dec 2025
View Album

    My Travel Stories

    Snowmobiling in Winter Park, Colorado

    Snowmobiling in Winter Park, Colorado

    Growing up my family and I would go on an annul trip together. Of course, as we get older and we start our own families things start to change and the trips started to be fewer and further apart.  My brother had a trip planned but the girl wasn't able to make it, he invited me. Somehow my parents got invited too. The four of us had our fi...
    Read more

    Client Testimonials

    First Time Cruiser
    Our family FINALLY decide to book a cruise. My research suggested using a travel agent (if you're on the fence, do it). What I love about Jenese is that she's an experienced traveler and has the tips and info you might want to know in your own travels. She's professional, responsive, and is genuinely invested in you going out into the world making your very own adventures. And follow her socials for helpful quick tips- esp for all you cruisers out there!
    Paige B
    Celebrity Group Cruise
    We worked with Jenese to book a group cruise and had an amazing time! She was so great to work with and very attentive to all our questions & requests. The entire process was effortless. Highly recommend booking your next trip with Grey Travel!
    Jennifer B
    BESbswy