Cruise Group & All-Inclusive Specialist

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Jenese Nieves, Travel Agent in Deltona, FL

Jenese Nieves

Deltona, FL Travel Agent
Super Agent

Jenese Nieves

Deltona, FL · 4 Years of Experience

Grey Travel Agency, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(17)
100% Recommended
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect ... Read More >
About
Reviews
Certificates & Awards
My Places
Itineraries
Client Testimonials

Areas of expertise

Destinations:

Florida, Oahu Island, Puerto Rico, Dominican Republic, Paris

Interests:

Cruises, Family Vacations, Theme Parks, All Inclusive, Bachelorette Parties & Girlfriend Getaways

Suppliers:

Disney, Royal Caribbean, Funjet Vacations, Virgin Voyages, Universal Parks & Resorts Vacations

About Me

Outside of Sacre Couer
Outside of Sacre Couer

My love for travel began when I was a teenager on my very first cruise to the Bahamas with my family. That trip sparked a lifelong passion for cruising and exploring new destinations. Since then, I’ve sailed on 24 incredible cruises with top lines like Royal Caribbean, Disney, Virgin Voyages, Celebrity, and Norwegian. Along the way, I’ve explored breathtaking places like Japan, Alaska, Hawaii, and most of the beautiful islands in the Caribbean. Whether it’s a relaxing escape or an adventure-filled journey, I love helping others experience the magic of travel firsthand.

For many years, I dreamed of starting my own travel business. After the heartbreaking loss of my long-time boyfriend, I realized that life is too short to put off the things we truly love. In August 2022, I took the leap and started Grey Travel, though I kept it quiet at first. Now, as a single mom to a rambunctious 3-year-old boy who shares my passion for travel, I know the importance of creating stress-free, family-friendly vacations. I’m here to help you make memories that last a lifetime, whether you’re looking for a perfect cruise, a family getaway, or an exotic escape.

Additional Languages
Spanish

REVIEWS

Rating: 5.0
17 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 17 reviews

Vaca 2024
Reviewed By Schreiber's - Deltona, FL. | Traveled to Puerto Rico ~ Caribbean
She was very helpful and informative. She was able to answer all the questions I had so we could plan the perfect trip for my family.
I would recommend this agent to my family and friends.
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Great Disney Cruise
Reviewed By Pattil712 - Deland, Fl | Traveled to Bahamas | Caribbean
Excellent Disney cruise booked with Grey Travel. She did an excellent job and made sure we knew about all the extras. Would definitely book with her again!
Jenese Nieves responded
"Thank you so much Patti! Can't go wrong with a Disney cruise! :-)"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most uniquely curated vacation ever!!!
Reviewed By J&KD - Orlando, FL. | Traveled to Italy | Europe
WHAT AN EXPERIENCE THIS WAS!!! From beginning conversations of wants/needs, to a fully curated and unique vacation package, it was a big lift and Grey Travel Agency came through better than I could've ever imagined! We can't thank you enough Jenese and Grey Travel Agency for fulfilling my dream trip to Rome, Florence, and Venice for my wife! The memories of her smiles and laughter will forever be embedded in my soul!
Jenese Nieves responded
"Thank you, it was such a pleasure planning this amazing trip!"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best Disney Cruise!
Reviewed By Jleelo - Haverstraw, NY | Traveled to Port Canaveral | Florida | USA
We recently booked a Disney Cruise through Grey Travel Agency, and I cannot recommend her enough! From the very start, she was incredibly attentive, ensuring all our questions were answered and guiding us through the entire process. Not only did she handle the booking flawlessly, but she also went above and beyond by sending us helpful reminder emails and staying available for any last-minute questions we had. What really stood out to us were the tips and useful information she provided before we even set sail. Her insights on onboard activities, dining options, and excursion recommendations helped us make the most of our trip. It felt like we had a personal concierge looking out for us throughout the entire experience. If you're planning a Disney Cruise (or any other vacation), Grey Travel Agency is absolutely the person to call! Her professionalism, proactive communication, and dedication made our trip so much more enjoyable and stress-free. We’ll definitely be reaching out to her for our next adventure!
I would recommend this agent to my family and friends.
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Girls trip done right!
Reviewed By Danigirl89 - Orlando, Florida | Traveled to Honduras | Central America
Jenese did such a great job planning and keeping me informed on options for a girls trip I recently took on a cruise. From the early planning of locating the right cruise ship and stops to notifying me of excursions to add on, she was great to work with. Can’t wait to book my next trip with her! Highly recommend Jenese for all your travel needs!
I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Seacademy - Gold Certification
Seacademy - Gold Certification
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
CTA - Certified Travel Agent -The Travel Institute
Puerto Rico Travel Expert
Certified : All Disney Destinations
CLIA - Accredited Cruise Counsellor
Certified Universal Orlando & Hollywood Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

First Time Cruiser
Our family FINALLY decide to book a cruise. My research suggested using a travel agent (if you're on the fence, do it). What I love about Jenese is that she's an experienced traveler and has the tips and info you might want to know in your own travels. She's professional, responsive, and is genuinely invested in you going out into the world making your very own adventures. And follow her socials for helpful quick tips- esp for all you cruisers out there!
Paige B
Celebrity Group Cruise
We worked with Jenese to book a group cruise and had an amazing time! She was so great to work with and very attentive to all our questions & requests. The entire process was effortless. Highly recommend booking your next trip with Grey Travel!
Jennifer B
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