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Heidi Parsont, Travel Agent in Alexandria, VA

Heidi Parsont

Alexandria, VA Travel Agent
Super Agent

Heidi Parsont

Alexandria, VA · 5 Years of Experience

Fontaine Travel, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
5.0
(49)
100% Recommended
My daughter spent two months in Siena for a study abroad program and we decided to meet at the end for a family vacation. Heidi... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

France, Italy, Greece, England, Ireland

Interests:

Women's Travel, River Cruises, Adult Only, Global Travel, Family Vacations

Suppliers:

Europe Express, Abercrombie & Kent, Viking, Royal Caribbean, Tauck

About Me

The beauty of Oia, Santorini
The beauty of Oia, Santorini

Planning a vacation can be overwhelming, especially when you’re balancing the demands of home, family, and work and you don't have any knowledge of the destination. As a mom and small business owner, I understand the struggle firsthand. I've juggled these responsibilities while meticulously planning our family vacations, turning the challenge of creating the perfect getaway into a passion. Thankfully, my family has enjoyed every trip I've organized—no complaints yet!

At Fontaine Travel, we're here to help busy professionals, especially moms like me, craft vacations that create lasting memories without the added stress. We take care of every detail so you can focus on enjoying your time away. Whether you’re planning a romantic getaway, a family adventure, a multi-generational trip, or a river cruise, we’ve got you covered.

What We Offer

Tailored Travel Experiences

  • Family and Multi-generational Vacations: From bike and Segway outings to cultural excursions, I design trips that cater to both kids and adults.
  • Couples Getaways: Romantic escapes to picturesque locations, complete with intimate dining and relaxing activities.
  • Small Group Travel: Perfect for friends and affinity groups seeking unique and enriching travel experiences.
  • Luxury Travel: Leave the planning to us so you don't have to lift a finger. Itineraries customized to your needs and wants. 
  • River Cruises: Help navigating the many choices you have in boats and rivers to help you choose the cruise that is the best fit for you. 
  • Ocean Cruises: Wade through your choices more quickly and choose the ship/itinerary that best matches your interests. 

Specialized European Travel

As the wife of a French citizen, I have had the opportunity to live in France and travel extensively across the continent. Fontaine Travel specializes in crafting itineraries that lead to unforgettable trips in Europe. Whether it’s exploring historic cities, savoring culinary delights, embarking on scenic hikes, or discovering hidden art treasures, we tailor each itinerary to match your interests and pace.

Adventurous Japan Travel

I've also been blessed to live in Japan where the culture and people are quite unique. You can benefit from my lived experiences as I customize your itinerary to your interests in a culture rich with opportunity. From the bustling streets of Tokyo, to the deer of Nara or the culinary delights of Osaka, there is something for everyone in Japan, especially if you want to get outside the big cities to see the real Japan in places like Okayama, Kurashiki, Kanazawa and Toyama. 

A World of Experience

I’ve been fortunate to live on three continents—Asia, Europe, and South America—and have journeyed across the globe, visiting nearly 60 countries on five continents. While Antarctica remains on my bucket list, Australia is coming soon! If you’re planning a trip, chances are I’ve already been there and can offer firsthand insights and recommendations.

Why Choose Fontaine Travel?

I founded Fontaine Travel to share my travel experiences and expertise, helping fellow travelers create vacations that are as inspiring as they are unforgettable. My services include:

  • Detailed Itinerary Planning: Every aspect of your trip is meticulously planned and customized to your preferences.
  • Local Insights and Contacts: Leveraging my extensive network and personal experiences to provide authentic and enriching travel experiences.
  • Stress-Free Travel: From booking flights and accommodations to arranging activities and tours, I handle it all.

Ready to Travel?

Let’s make your next vacation the best one yet! Visit my website at www.fontainetravel.com to learn more.

At Fontaine Travel, we believe vacations should be exciting and stress-free—let us take care of the planning so you can focus on the fun.

Fontaine Travel — Because vacations are exciting, travel planning is not.

We Deliver Unmatched Service Quickly

"I recently had the pleasure of working with Heidi for a 12-day trip to Greece. Her extensive knowledge with Greek travel shone through as she helped organize flights, ferries, hotels, etc. One standout moment: when an excursion was canceled, Heidi was already on it, coordinating w/the travel company to find alternatives, before I even knew there was an issue!"

"Our flight was canceled as we were heading to the airport. We freaked out but Heidi remained calm. Our trip to Europe took a circuitous route but Heidi got us there nearly on time despite completely re-routing us."

These quotes from my clients speak for themselves. They exemplify the service you will receive when working with Fontaine Travel. Reach out and leave the rest to use.

REVIEWS

Rating: 5.0
49 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 49 reviews

Week in Italy! ????
Reviewed By Jeana - Lexington, KY | Traveled to Italy | Europe
My daughter spent two months in Siena for a study abroad program and we decided to meet at the end for a family vacation. Heidi was amazing at putting together the itinerary to fit our needs. It was action packed with seeing Rome, Sorrento, Capri and Naples. We had the perfect amount of adventure and time to relax. Heidi knew the best methods of booking tickets, getting transportation and had the expertise that we needed for choosing the right accommodations. This was a memory making family trip and we couldn’t have done it without Heidi.
Heidi Parsont responded
"Thank you so much! I'm glad you enjoyed yourselves and made so many memories. That is what matters most. Thank you for turning to Fontaine Travel for your travel needs. I hope to have the chance to work with you again in the future."
✓ I would recommend this agent to my family and friends.
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Amazing family trip to Italy!
Reviewed By BethM - Arlington, VA | Traveled to Italy | Europe
I had an outstanding experience working with Heidi from start to finish. What truly set Heidi apart was her taking the time to understand our priorities, budget, and individual travel styles, which clearly informed every recommendation she made. The options she curated reflected a strong understanding of what we were looking for, with excellent selections across a range of price points. Every vendor, activity, and hotel Heidi arranged—from drivers to food tours to restaurant and hotel reservations—was exceptional. It was clear she has a trusted network of top-notch partners, and that attention to detail elevated the entire experience. Perhaps most importantly, Heidi took all of the stress out of planning. Her itinerary was incredibly well organized, clear, and easy to follow, making it simple for everyone in our group to know exactly what was happening and when. I would highly recommend Heidi to anyone looking for a seamless, personalized, and truly memorable travel experience.
Heidi Parsont responded
"Thank you for your awesome feedback. It was so great to partner with you. I appreciate you turning to Fontaine Travel and hope to work with you again in the future. Thank you!"
✓ I would recommend this agent to my family and friends.
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Heidi added great value - fantastic trip!
Reviewed By LC46 - Alexandria Va | Traveled to Turks and Caicos Islands | Caribbean
I’d 110% recommend using Heidi - Heidi helped my daughter and I plan our first big trip. She listened to our needs, helped find the location (Turks and Caicos), identified an amazing property that was in our budget, explained all the intricacies of trip insurance, helped with an excursion (snagged us a boat pickup by our hotel so we avoided taxi ride) and was extremely responsive throughout the process. She had first hand knowledge of the island which was helpful. I cannot recommend her enough! Will definitely use her again.
Heidi Parsont responded
"Thank you for this great review. I really appreciate it! I'm so glad that you enjoyed the Turks & Caicos, one of my favorite islands. I look forward to working with you again soon. "
✓ I would recommend this agent to my family and friends.
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UK Trip
Reviewed By KDBVA - Alexandria, Virginia | Traveled to United Kingdom | Europe
Heidi did an amazing job planning and organizing our trip. She was fantastic helping us narrow the focus and trying to help us fit a lot of site seeing into a condensed period of time for the amount of ground we covered. Her lodging recommendations were perfect, and she made sure that we had all the information we needed to enjoy our trip. She was available whenever we had questions and checked in with us after we got home to see how everything went. We look forward to working with Heidi again in the future!
Heidi Parsont responded
"Thank you! So glad that you were able to cover so much territory in England and Scotland. I look forward to working with you to plan your next adventure. It was a pleasure to work with you. Thank you."
✓ I would recommend this agent to my family and friends.
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Best Trip Ever!
Reviewed By Heidi Our Travel Queen - St. Louis, MO | Traveled to Barcelona | Spain | Europe
Heidi made our 14-day vacation so easy for us with all the details planned impeccably. We spent time with her discussing our desires and goals and she did all the rest. We had frequent discussions right up until our departure confirming our customized plan was booked and ready for us. We just had to pack. Heidi booked transfers, tours of all kinds and then sent us an itinerary detailing each day with contacts, meeting spots, drivers, and phone numbers. Her app is so helpful and can be accessed with or without being online. Even though you have everything you need, Heidi is always available on your trip too if you need to make a change. From start to finish, Heidi made our trip so much easier than trying navigate all that we did on our own. She speaks from experience having traveled to so many places, she knows what she is taking about. Don’t mess with the hassle of planning a trip like this. Let Heidi take care of it for you. We will be working with her again and again. Thank you for helping us have a trip filled with memories and joy!
Heidi Parsont responded
"Thank you for being such easy clients to work with! I appreciate the kudos and loved planning your Spain and Portugal adventures. I look forward to working with you in the future when you are ready to travel again. Thank you!"
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
AMA Academy
AMA Academy
Viking Certified
ALG Certified
AmaWaterways Certified
CLIA Certified

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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