Alicia is an ALL-IN Travel Agent!
Reviewed By JL - Oviedo, FL | Traveled to Caribbean
My relationship with Alicia predates her being a Travel Agent. I've actually had several friends get into this business over the years, but I was never compelled to work with them. I was a do-it-myself kind of traveler. Then, as often happens, some questions came up that were beyond my personal knowledge. I reached out to Alicia and was immediately impressed. She wasn't just someone searching for cruise fares or booking flights... she was passionate, literally studying the ins-and-outs of the industry. If she didn't have an answer to a question, you could be sure that she would find one in no time. We decided to get her help to book a cruise and were blown away with how much support she gave us. From making modifications and requests, to sitting on hold for hours to argue for upgrades or onboard credit, to sending helpful hints and reminders along the way... it felt like we had our own personal travel concierge!
I'm still quite self-sufficient for some aspects of travel, but Alicia will gladly work with me for the parts where I come up short. She has access to insights and deals that have enabled vacations I could never have worked out on my own. She is phenomenal at her job and really does give it her all to make every trip as great as it can be!
There was a time when I didn't care to have a Travel Agent... but now, I couldn't imagine not having Alicia in control!
✓ I would recommend this agent to my family and friends.
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Amazing Trip-Seamless Planning!!
Reviewed By Bethhyde4 - Raleigh, NC | Traveled to San Sebastian | Spain | Europe
We had the BEST experience with Alicia as we traveled to San Sebastián Spain. She handled all of the details so seamlessly based on what we were looking for and was incredibly knowledgeable on other fun experiences we could do as well. The trip was incredible and we enjoyed the beaches, tapas tour, a cooking class, and Alicia’s location for the hotel was absolutely perfect. The flights were perfectly planned and everything was in our app. So thankful she planned all the details as we didn’t have to worry about anything!
I’ve already recommended her to a few friends and am using her for upcoming trips!
✓ I would recommend this agent to my family and friends.
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Our vacations are a success because of Alicia!
Reviewed By Me and the Super G - Fort Worth, Texas | Traveled to London | England | Europe
My name is Charlie and my wife is Gene. Alicia has helped us with 2 cruises and a trip to London. She helped with the planning , tickets and timeline for the trip to London and hotels and parking for the cruises. She is a great person to help with all your travel needs.
Alicia Mitchell responded
"Thank you so much for the kind review, Charlie. I've loved getting to know you and Gene and helping you all plan your trips."
✓ I would recommend this agent to my family and friends.
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Disney and Universal Magic
Reviewed By CaseyyFlwwrs - NRH TEXAS | Traveled to Universal Orlando | Florida | USA
Alicia planned our family trip to Disney World for our son’s fifth birthday. It was magical! After Disney, we were supposed to go visit family, but plans changed and we were left with four days of nothing to do in Florida. While we were at Disney Alicia worked her magic and booked us a trip to Universal! We didn’t have to do a thing, we enjoyed our time at Disney and trusted her to do what she does best… Our family had the time of their lives at Universal thanks to her!
Alicia Mitchell responded
"What a trip it turned out to be! Thank you for always reaching back out to help plan your next adventures!"
✓ I would recommend this agent to my family and friends.
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Hands-down, the best travel agent!
Reviewed By Jordashflowers - NRH, Texas | Traveled to Greece | Europe
Alicia has been heaven sent for our families this past couple of years! She’s always finding us the best deals on our dream vacations, putting out fires for us when something happens unexpectedly, and going above and beyond to make sure each trip is magical for me and my family! She takes my ideal vacation and turns it into reality!
Alicia Mitchell responded
"Next up an all-inclusive family resort! Can't wait for the boys to experience that. Thanks again for referring your friends too. Everyone needs a client like you as their cheerleader!"
✓ I would recommend this agent to my family and friends.
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Our go to for family trips!
Reviewed By Acookie39 - Azle, TX | Traveled to Mexico
Alicia is amazing! She’s thoughtful and anticipates your needs. She’s full of ideas on how to get away affordably or extravagantly. She’s been our go to gal for anniversary, family vacations, and multi-family trips. Let her lend you her expertise!
Alicia Mitchell responded
"Thank you so much! I love helping you all plan an adventure, whether it be for the 5 of you or the whole extended family! Can't wait for the girls to find out they're going on a Disney Cruise next!!!"
✓ I would recommend this agent to my family and friends.
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Danube River with AmaWaterways
Reviewed By Potters - Texas | Traveled to Danube | On the River | At Sea
It was an experience, that is for sure! Thankfully we had our favorite travel agent, Alicia Mitchell, to help us navigate the flight diversion. When your flight must make a medical diversion for a passenger, you want an agent who is on top of your situation. Alicia was! Thankfully, she had followed all of this and even texted us. She had spoken with AmaWaterways and American Airlines. We arrived in Munich, got to boat at noon; boat was to sail at 11:30, but waited for us to arrive. The trip was a success!
AND this is why you need Alicia Mitchell to be your travel agent!
Alicia Mitchell responded
"Thank you for allowing me to help you plan your European adventures. I am thankful the last one worked out, and American was able to get you to Germany just in time!"
✓ I would recommend this agent to my family and friends.
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Repeat Customer
Reviewed By DMFamily - Azle, TX | Traveled to Switzerland | Europe
My family and I have come across a jewel when we found Alicia. Starting with our 30th anniversary river cruise down the Rhine, Alicia advised us from personal experience and secured all reservations: transportation, lodging, day excursions and cruise tickets. It was an amazing trip! Alicia has also secured domestic reservations from a quaint B&B in Lexington, VA to multi-day excursions in Philadelphia. She has worked with our daughter for the last several months to plan and secure reservations for her European senior trip. We couldn't be more excited for this upcoming trip.
Alicia Mitchell responded
"Thank you for entrusting me with some milestone celebrations! An anniversary river cruise, Universal grad trip for J, domestic trips, and the upcoming European adventure for E's graduation! I have been honored to help you plan each one!"
✓ I would recommend this agent to my family and friends.
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Will use her always
Reviewed By Sarahjanel - OK | Traveled to Greece | Europe
I have always done my own travel plans but a friend planned a trip to Greece and Italy and several other places and used Alicia. She went over and beyond for us. I also planed a trip to Alaska and Alicia waited on the phone for an hour to make sure we got what we wanted. I will use her for everything I do from now on. Highly recommend her.
Alicia Mitchell responded
"So thankful we met through the E family. I've enjoyed working with you and appreciate you always referring me to your friends, too!"
✓ I would recommend this agent to my family and friends.
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The Unexpected Surprises
Reviewed By Jett5000 - Fort Worth, TX | Traveled to Europe
Working with Alicia makes travel easy with the Trip Plans app she provides for travel. She finds unique experiences I never would have thought of, like snorkeling in Alaska or gluten free langos in Budapest. If you want a trip with memorable moments built in, she’s the one to use.
Alicia Mitchell responded
"I am glad you find the personalized itinerary I build for my clients to be so helpful. It is such an easy way to have everything in one place! And you are right, langos in Budapest are a must! Looking forward to helping you with Italy and Greece this fall."
✓ I would recommend this agent to my family and friends.
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Alicia is magical!
Reviewed By KatieH - Prairie Village, KS | Traveled to Disneyland | California | USA
I had some confusion about our reservation and made a mistake that she spent two hours outside of business hours fixing. I so appreciate her making sure we are going to have a magical trip!
Alicia Mitchell responded
"I love being able to sprinkle pixie dust! Thank you for continuing to trust me with your family's trips!"
✓ I would recommend this agent to my family and friends.
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Fantastic Trip!
Reviewed By Agent#1 - Western Caribbean | Traveled to Caribbean Sea | At Sea | At Sea
Alicia Mitchell went above and beyond in making the reservations, reminders of identification needed, helping with suggestions for excursions and giving information about all the places we were visiting. I had problems receiving emails while on the trip and she contacted the excursion company and retrieved and forwarded to me the electronic tickets and the information regarding details of the excursion. Everything worked out beautifully! Alicia has booked quite a few trips for family members and me, and the trips always turned out good.
Alicia Mitchell responded
"Thank you for always trusting me with your trips, whether it is for the two of you or the whole family -3 generations!"
✓ I would recommend this agent to my family and friends.
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Family trips
Reviewed By Your #1 Client - TEXAS | Traveled to Alaska | USA
She does an amazing job planning all of our family vacations and makes the entire process so easy. She’s always quick to answer questions and shares recommendations, tips, and tricks I didn’t even know existed. I couldn’t recommend her more!
Alicia Mitchell responded
"Thank you! Looking forward to continuing to work on the British Isles graduation trip with you."
✓ I would recommend this agent to my family and friends.
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Carnival Caribbean cruise
Reviewed By Occasional traveler - Collinsville, Ok | Traveled to Caribbean Sea | At Sea | At Sea
Alicia made sure all our adventures were taken care of. She listens to her clients and helps plan a vacation that best fits them and their budget. She gave us multiple options and guided us to make best choice for us. We are planning another cruise that she is helping us plan. She is always quick to answer questions I have and I usually have a lot.
Alicia Mitchell responded
"Thank you! Never too many questions -- I always want to make sure you are prepared and enjoy your trips!"
✓ I would recommend this agent to my family and friends.
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Travel Magician
Reviewed By Alicia’s Fanatic 76020 - Azle, TX | Traveled to Orlando | Florida | USA
I will say, after being the one in the family who usually prides herself on planning and booking, deciding to use an agent was amazing! Alicia took the reins and handled everything. Booking, responses, changes, etc. Alicia handled every situation flawless and without hesitation. Communication was hands down the best. I often just want to book any an everything just so I can chat with Alicia. Best travel gal out there!
Alicia Mitchell responded
"Truly have loved getting to know you and helping you plan your trip. Can't wait to plan the next one as an excuse to talk again! "
✓ I would recommend this agent to my family and friends.
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Fabulous Planning
Reviewed By CCA - Haslet, Texas | Traveled to United Kingdom | Europe
Alicia is a pleasure to have as a trip advisor. She searches diligently and finds the best trips, hotels, cruises, and connections. etc! She not only books your trip but follows along and assists when needed with hiccups in your connections. This gives you a true feeling of security wherever you roam!
Alicia Mitchell responded
"So glad you have been able to travel and check some destinations off your bucket list, Italy, Christmas Market, London, Ireland, and Edinburgh. What a list! Thank you for allowing me to help you make those dreams a reality!"
✓ I would recommend this agent to my family and friends.
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Lost Passport
Reviewed By TMA - Haslet. Texas | Traveled to Budapest | Hungary | Europe
My wife and I were finishing a wonderful Ama Waterway cruise from Germany to Budapest, Hungary when we realized one of our passports was missing. When we found the passport, it was too late and missed our flight home and were stuck in Budapest. Alicia immediately got on the internet to find solutions for us, even though it was the middle of the night for her. She managed to find a hotel for us during the very busy Christmas Market. She also made new flight arrangements for us! Her help did not stop there. Alicia booked us a wonderful 4 hour Tuk Tuk tour of Budapest. This made the whole delay in our trip worth it. Thank you to our wonderful Travel. Agent.
Alicia Mitchell responded
"I love how you all turned a stressful event into an adventure and ended up even making a friend in Budapest. Thank you for trusting me! "
✓ I would recommend this agent to my family and friends.
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Every detail handled
Reviewed By Klammbo - Madison, MS | Traveled to Universal Orlando | Florida | USA
Alicia didn’t just help us book rooms and tickets for our Universal Studios and Royal Caribbean cruise vacation, but she gave us insider tips and had every detail handled for us. We didn’t have to worry about anything!
Alicia Mitchell responded
"Thank you for being one of the first to trust me with your travel all those years ago! Looking forward to continuing to work on the graduation trip...but first another EPIC adventure!"
✓ I would recommend this agent to my family and friends.
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